San Bartolome de Tirajana hotellia

Plussat: The breakfast was excellent with everything you could wish for, the hotel was perfect and we asked for a view if possible and the hotel gave us a free upgrade to a fantastic view. The rooms are excellent and we do not have a bad word about the hotel. we had an excellent stay and would not hesitate to recommend this hotel to anyone.

Miinukset: We liked everything, there was one small fault with the shower and when we reported it it was replaced with a sense of urgency. No problems at all.

Plussat: Perfect location - just next to the beach with amazing dunes and also very close to the shops, restaurants and bars. A lot of choices at the breakfast and dinner menu, very good food's quality, professional and very friendly staff. You can also choose to eat in one of the two theme restaurant - spanish and fusion .Upon arrival we got an upgrade to a better room with private pool :) not big but enough for relaxing, very nice terrace with 2 sunbeds and a small table .This room has definitely much more privacy and it's in the quieter area of the hotel.

Miinukset: Everything was perfect !!

Plussat: Beautiful hotel excellent location, really good food and fantastic selection, Zuzana in reception was so helpful she's a real credit to the hotel. I would definitely stay here again loved the pool areas and plenty of them I like to swim lengths and the pool nearest to reception was fantastic

Miinukset: On arrival we were told by the male receptionist fairly bluntly where we had to eat as we were only there for one night, the other restaurants had to be booked the day before I found this a bit disappointing and this should be stated in hotel policies don't get me wrong the buffet restaurant was lovely but it would have been nice to have a choice also gentlemen have to wear long trousers to dinner which was never stated in any of the hotel policies however they said smart shorts were ok for the buffet restaurant. All and the hotel is lovely it is missing something not sure what maybe because it's so big that it doesn't have the personal touches with the customers but some people might prefer this

Plussat: Spotlessly clean around the pools, pathways & gardens. Cleaners in the room were very professional and did a fantastic job. Best I’ve seen! Private access to the beach was great as could pop back and use the toilet or shower when we wanted, and didn’t have to use the public ones. Food was fantastic everyday (breakfast & dinner). All staff were very friendly and couldn’t do enough for you. Really lovely relaxing & peaceful atmosphere around the pools & hotel. Highly recommend and can’t wait to come back

Miinukset: Paying for the safe was slightly unnecessary but wasn’t a big deal.

Plussat: Great nature , room , staff , food was the best I tried, service ...

Miinukset: Pools (1,1 m) , no room service

Plussat: Everything was excellent and the staff superb

Miinukset: Nothing

Plussat: Stuff was wonderfull!! Very kind and always smiling, very helpfull too.

Miinukset: Not satisfied with cleaners . Floor not good condition.

Plussat: Excellent location next to a beautiful beach, shops, restaurants and a wonderful sea side promenade. The staff were super attentive, accommodating and friendly. The breakfast buffet was incredible- huge variety and always replenished!

Plussat: Good location close to the Maspalomas lighthouse and the famous dunes. Newly renovated with smiling staff and very good to excellent food (both breakfast and dinner). We did not try the à la carte restaurants but the buffet one was consistently good with one excellent night. Very nice swimming pools with plenty of sunbeds and umbrellas. Never a problem finding a good spot. Uneven quality of the evening entertainment, although generally good enough for spending one hour after dinner. Room was clean both on arrival and every night.

Miinukset: Parking is an absolute nightmare. The hotel has 20 parking spots for 800 guests. There's a small public parking in front of the hotel, but it also serves people going to the beach and was always full, with several cars waiting like hawks for a spot to free up. We ended up parking more than 1 km away every night. The bathroom has a semi-transparent wall. Nice to look at except that, at night, you will invariably wake up your room mate with both the bathroom light and the one than comes on to show you the steps along the corridor. No complimentary slippers in a 5-star hotel is a bit of a let down.

Plussat: On the beach ! Close to many outside restaurants on the boardwalk.

Miinukset: NO PARKING !! No à la carte menu restaurant. No business center to print just one paper Noisy slamming doors in corridor. Uncomfortable bed for all 3 of us (not just one opinion) Nobody to help unloading or loading the vehicle when we arrived/departed...they just watched

Plussat: Tremendous hotel, staff are excellent, it’s got all you could possibly need

Miinukset: Hotellin internet toimii todella huonosti. Voimailusali todella huono.

Plussat: Everything was perfect, room cleaning when ever you go out of your room. Also especially with the Breakfast was perfect with lots of varieties.

Miinukset: Absolutely Nothing

Plussat: Superb resort set in the style of a traditional Spanish villa. A very large resort which is connected outside and inside by interconnected corridors throughout the villa. Superb spa & swimming pools. Quality buffet restaurant and quiet seating areas by the pools and inside more sheltered areas of the villa. Prices are most reasonable throughout the resort and there is little reason to leave, except to walk along the adjoining seafront promenade to the upmarket Lopesan shopping area or further to the desert like sand dunes, both of which are left of the exit just over 1kn walk. To the right of the exit is a quiet area with private beach.

Plussat: Very nice hotel for chilling!

Plussat: Everything was absolutely fabulous. Hotel staff, comfort, meal options at the restaurant, room cleaners were deserved the highest grade

Miinukset: Only couple things disappointed us during our stay there were unstable and sometimes poor wifi connection which is provided for additional charge 2€ per day and smoking allowance in patio and pool zone that was really annoying

Plussat: Lovely rooms, great selection of food, great choice of pools!! Ticks all the boxes Absolutely love the salt water pool!!

Miinukset: Nothing not to like here, beautiful hotel!!

Plussat: Hotellin toiminta oli erittäin korkeatasoista. Asukkaiden viihtyvyyteen oli panostettu ja mietitty kaikin tavoin.

Miinukset: Lyhyen yhden yön aikana emme mieheni kanssa löytäneet mitään, mistä olisi tarvinnut huomauttaa.

Plussat: Awesome hotel inspired in a canary old town, beautiful buildings, great pool area, great to relax. Fantastic breakfast. Spa has excellent views to the sea, in really comfortable two-people cabins.

Miinukset: Quite expensive, no doubt it is a top 10 canary hotel, but prices are not accord to the quality. Bit noisy at nights until 1 am. Rest was perfect.

Plussat: Great hotel I would go back there again. The heated quiet pool is amazing and such a good idea. Please dont change this other hotels should adopt this policy. The food is amazing and the pools are clean. the only downside is having to pay extra for wifi and a safe. But overall excellent hotel.

Miinukset: Poor Wifi service

Plussat: I liked the high standards of service, decor and facilities. Liked the location and availability of numerous restaurants close by. The bedroom cleaning staff were particularly friendly and courteous.

Miinukset: On arrival bedrooms can be difficult to find. I’ve stayed twice and arrived at night for my first stay. I found it very frustrating to try to find my room- with just a map. I think that guests should be shown to their rooms by a staff member.

Miinukset: The TV was a good size, but there was no way to get the films in their original English language.

Plussat: Excellent location to Yumbo Easy to get taxi Close to restaurants Lots of drawers and closet space

Miinukset: Need a microwave and coffee maker The noise from the stage at the poor can be troublesome Floor layouts are a bit strange Some lifts (elevators) were out of service No free Wi-Fi

Plussat: Loved almost everything. Staff are friendly, the place is spotless, comfy beds, buffet food good. Nice spa, great rooftop terrace with jacuzzi. Enjoyed the Pilates, aqua aerobics, archery and shooting (all included). Really a lovely place to unwind. Should at that the average age of guests in winter is 75, so if you're looking for good nightlife this isn't the place for you, but it suited us as we just wanted to relax.

Miinukset: The Friday barbecue was a disappointment. Undercooked meat, cross-contamination with cooking utensils. However, our comments were taken on board and we were offered a choice of other food (we were half board). Not sure about sunbed reservation system. Saved rushing in the morning, but then you're stuck in the same place unless you want to go hunting for beds without tags.

Plussat: The facilities are very good and well organised e.g great to be able to reserve sun lounger for the duration of stay . Staff ..courteous and helpful . Rooms well furnished and wifi reliable . Hotel very clean and well maintained . Location is good ...quiet and relaxing. Local bus service ....directly outside the hotel ...is very efficient also .

Plussat: We'll be back!

Plussat: We both really enjoyed the Spa Facilities, the Dead Sea pool is something else! Very clean tidy hotel.

Plussat: Everything just the best from start to finish. Hotel spotless. It was just great. Food, bar, swimming area, restaurant, common area, entertainment, staff, spa and gardens exceptional.

Miinukset: The spa was a little bit on the cold side when the wind came in and no treatments available from fri - monday so had to go next door for treatments

Plussat: Really nice all-inclusive type hotel. Pool and sun-lounger facilities are excellent. You can reserve a particular lounger for your entire stay which is a nice touch. Outdoor pools are very good, as are indoor spa facilities. Sports massage at extra cost (€40) was also very good. The hotel is perfectly located just a few meters from the beach - accessible via the private gate at the bottom of the hotel grounds. Mostly (dark) sandy beach. The buffet selection for breakfast and dinner was great, with several options for specially cooked items (fired eggs, steak etc).

Plussat: The food was very good and the service too. The staff were helpful and did all they could to help us with anything we needed. The hotel facilities were modern and comfortable, and location excellent, right on the promenade.

Miinukset: The room we stayed in was in need of an update, although it was quite adequate for our needs. We chose the room for its location separate from the main hotel building, in the gardens. It was more private than the other rooms.

Plussat: Loved the bungolw by the pool. Spa, darkroom, roof terrace all excellenct. Breakfast every morning was spectacular, also the gym we used these facilities every day. A big thank you to the staff who always made us welcome

Miinukset: 10 min walk to San Agustin shopping centre especially at night if you wish an evening meal out. Not sure if taxi will take you. Also no ATM in hotel. The evening entertainment very poor catered for Germans which l felt left out being English.

Miinukset: The way they give you the sun bed. All guests get their sun bed, men verty few use their sun bed, i.e. that a lot of sun beds was not available for us.

Plussat: Locatation and facilities. Warm pool water. Service by polite staff

Plussat: The staff and service was wonderful

Plussat: Ihana puutarha ja monta uima-allasta. Illallinen ja aamiainen laadukkaat ja valikoimaa riitti.

Miinukset: Huone korkeintaan kolmen tähden veroinen. Toilettitarpeet puuttuivat, piti läydä kaupasta hakemassa sampoot ja kosteusvoiteet. Tämän luokan hotellissa pitäisi nämä olla huoneessa.

Plussat: Suuret uima-altaat, viihtyisä ympäristö ja lobby. Henkilökunta pääsääntöisesti ystävällistä, monet jopa muistavat vanhat asiakkaat, vaikka kyseessä suuri hotelli. Riittävästi aktiviteetteja. Aamiaisbuffet monipuolinen, myös illallisbuffet ok.

Miinukset: Vaikka yleiset tilat ovat viihtyisät ja kauniit, niin huoneiden sisustus ei vastaa hotellin yleistä tasoa, huonekalut ilmeisesti edelleen samat kuin hotellia perustettaessa v. 2000, eli ovat jo aika "kulahtaneet".

Plussat: Kaikki toimi mainiosti, upeat uima-allasalueet, tilaa aina jokaiselle. Huonekortti toimi valuuttana hotellin alueella. Aamiainen erinomainen, ei tarvinnut jonotella missään.

Miinukset: Kaikki hyvin.

Plussat: Great location Swimming pools amazing

Miinukset: No free WiFi outside reception. Safe security box in room wasn't free. Additional charges per day. No hot beverage making facilities in room. Bedroom felt dated and a brighter make over was needed. Too much dark wood fixtures and fittings. Telephone in room didn't work. Had to call reception using mobile phone. Requested iron & board. Board covering had no substance. Needed to iron clothes on top of bathroom towels, to avoid mesh pattern from ironing board being imprinted on ironed clothes. Breakfast service was chaotic too many people eating like crazy. Plates piled high with food. Pool towel exchange to refresh towels wasn't free. Exchange attracted a charge. It felt like a budget airline model. They get you in & then charge extra for additional services.

Plussat: Very clean

Plussat: The massive pool, the state of the art lobby deaign and friendly staff.

Miinukset: The dark patio with big trees going to our room. It cringes me out.

Plussat: We stayed at Lopesan for a week, and we really enjoyed our stay. Amazing breakfast and good choice of food for both breakfast and dinner. Our room was very clean and our bed was very big and comfy. Really friendly and approachable staff. Had an impeccable experience at the spa. Recommend doing the 4hrs spa experience if u need a bit of a down time. We also tried the Swedish couple massage, chocolate exfoliate treatment, facial and stone therapy massage. They were all amazing. Spa Staff were very attentive and nice. There were also music & entertainment in the evening. The beautiful infinity swimming pool view was my favourite.

Miinukset: Only point of improvement was to do with the daily breakfast and dinner buffet. The food itself was great, but as a vegetarian it would have been appreciated if the veggie options were more clearly marked. It would have been nice if still water was included in the dinner buffet. We felt €2.20 per 500 ml bottle was a bit much

Plussat: The hotel is in the best place. We stayed here the 2nd time in this year. First stayed in 2018 for one week. We fall in love for this island and the hotel also, so we came back now(2019) for 2weeks. Everything was perfect. The hotel, the staff (Ramon in the restaurant and Juan at reception)- this two person was our favourite but all other staff was friendly. The big swimming pools , the daily activities (the activity guy was funny and gave a good daily exercise for everyone), the lifeguard guys was helpful and friendly, the ocean was behind the hotel so we spent time there as well. The water (swimming pool and ocean was half cold and warm so you felt freshly after swimming. Plenty shops around with very very cheap price. (We came with 2 suitcases but we left the hotel with 4 suitcases

Miinukset: I cannot say nothing bad.

Plussat: Beautiful location, both inside and outside Good services ( e.g. food, cleaning)

Miinukset: A bit too crowded in the pools area Few sunbeds available for the total capacity of the hotel People reserving sunbeds and not using them for hours

Miinukset: It's 2019 and in this hotel you need to pay for wi-fi, for safe box, 15 euro for parking / day, etc. You feel robbed by the hotel

Plussat: The resort is first class. Excellent swimming pools. Excellent live entertainment. Top location, especially for families and couples.

Miinukset: Having to pay for beach towels to be changed. Having to pay for wifi in the room. No tea making facility in room. Expensive room rate, so would expect all this to be included.

Plussat: Location, complex and staff, family orientated.

Miinukset: Food although ok wasn't as good last time

Plussat: The numerous pools and activities for children.

Miinukset: Nothing

Plussat: The garden and the pool was very good.

Miinukset: The beds were uncomfortble, and the staff in the reception not helpful and not personal, the food was awful!!!

Plussat: The grounds and facilities are maintained immaculately

Miinukset: The wifi was not great in our apartment. Also, the walls had been painted but had not been finished.

Plussat: Great pool, nice grounds and relaxing stay but close to the action

Miinukset: Food could have been better across all meals. Especially the pool bar menu

Plussat: Facilities and location.

Miinukset: Staff are extremely rude esp the hotel manager , walked away from you when you were talking to him. Reception very slow checking in and also very rude . Stay clear spend your money we’re staff treat you with respect

Plussat: Viihtyisä bungalowi alue mistä löytyy peruspalvelut. Henkilökunta ystävällistä. Ohjelmaa pitkin päivää sekä illalla perheen pienille ja aikuisille. Perhebungalowit hyvän kokoisia. Siivous hyvää. All inclusive buffet löytyi. Keskeisellä paikalla.

Miinukset: Altaiden vedet voisivat olla hieman lämpimämpiä. Meidän perhebungalowin aikuisten makkari haiskahti homehtuneelle ja ummehtuneelle.

Plussat: Bungalow, facilities, venue

Miinukset: Cleaning service at random time and not always the best

Plussat: Wonderful all round amazing staff and so family friendly

Plussat: Huoneisto siisti ja tilava. Koko alue hyvin hoidettu ja avara. Aktiviteettejä runsaasti ja monipuolisesti. Kauppoja lähellä. Parkkipaikalla hyvin tilaa.

Miinukset: Altaiden vesi kylmää. Epäystävällinen työntekijä vastaanotossa.

Plussat: Mukava paikka hyvällä sijainnilla. Parasta on, että saa asua maan tasossa ja on hiukan "omaa" pihaa. :) Hinta-laatu on hyvin kohdallaan.

Miinukset: Altaiden vesi on viileähköä verrattuna siihen lupaukseen, että altaat ovat lämmitettyjä. Siis varmaan on lämmitetty, mutta turhan vähän. Astiastoa on niukanlaisesti. Kokonaisuus kuitenkin hyvä.

Plussat: Very nice holiday

Miinukset: N/A

Plussat: Huikea hotelli!

Miinukset: Bungalowissa hiukan likaiset lattiat

Plussat: rauhallinen paikka nukkua

Miinukset: wc pönttö kaipaa bidesuihkua,jos on ei tarvitse käyttää niin paljon wc-paperia.

Plussat: Aamiainen oli hyvä, todella hyvät valikoimat

Miinukset: Aktiviteetit olisi hyvä olla tiedossa myös majoituksen vastaanotossa, esim A4 lista tiskillä.

Plussat: Location

Miinukset: Room was small for the price. Facilities very basic. I visited my friends in cheaper hotels locally and they were much nicer

Plussat: Great hotel 10 out of 10. We were in apartment 460 best apartment in my opinion sun from 11am in the morning until sun sets. Cleaning 10 out of 10 Location 10 out of 10 Swimming pools 10 out of 10 in particular the one that was heated. Sunbeds plenty of them for everyone. Our flight was at night and I asked to stay longer for a late checkout which I got for an extra cost of 30 euros that I payed happily. What a great service, the hotel staff take pride in meeting all the wishes they are abel to grant. Thank you staff of Sol Barbacan for a lovely stay. I will be back.

Plussat: The Hotel is beautiful. I would highly recommend it. There are loads of things to do. This was our first time away from the kids. But already thinking of booking it for the summer. Also loved the entertamint at night. Well do guys.

Plussat: Location near Yumbo

Miinukset: Although a nice hotel probably slightly too expensive for what you get

Plussat: How clean and well looked after it was. The location. Great service Attention to detail. Both my wifes and my birthday whilst on holiday and both of us received a bottle of champagne.

Miinukset: Cold in bedrooms and aircon didnt seem to warm them up

Plussat: Fantastic hotel. Very good facilities for children swimming etc. Very clean . Very friendly staff.

Miinukset: None

Plussat: Excellent breakfast with great service

Miinukset: Nothing

Plussat: It was nice and private, excellent location, very tidy surroundings, great facilities plenty of entertainment, sufficient staff

Plussat: The balcany

Miinukset: No

Plussat: Amazing pool, great food, ok room

Miinukset: Paying all drinks for diner, elevator

Plussat: Super friendly and helpful staff. The staff at the front desk and the staff from the restaurant did a fabulous job being particularly attentive to my needs before I even thought about them. This was especially helpful as I was travelling solo this time. Thanks to their great service and friendliness, I soon felt cozy and like home and had a wonderful stay in Gran Canaria!

Plussat: Very good food, activities and facilities. Clean, helpful staff.

Miinukset: A bit far from the beach if you go to Playa del Ingles only but bus stop right next to the hotel.

Miinukset: Vuode liian kova.

Plussat: Bar staff inside hotel exceptional and all customer facing staff amazing language skills. Everywhere was spotless and rooms were spacious. Reception also very friendly and quick. Loads of sun beds and umbrellas, good activities. Animation team are great! Really good choice of all inclusive drinks. Nice local area and near the beach and bars. Amazingly maintained gardens and no bugs due to cleanliness of surroundings.

Miinukset: Room safe’s cost money which they didn’t last year. Evening entertainment very repetitive and some really boring and lost the audience. A few were great and really got the crowd going. Themed dinner nights not as good as the choice is minimal and worse than normal dinners. Gym too hot as not air conditioned and no water - couldn’t use it unfortunately. Was with my elderly grandmother and always very long wait for the lifts and sometimes full. It would be good if there was a lift for disabled people/those in wheelchairs as they often couldn’t fit in the lifts if they were full.

Plussat: Huone oli kiva ja uima-allas ihana.

Miinukset: Aamiainen ja illallinen kyllästyttivät samanlaisuudellaan ja meluisuudella.

Plussat: Great location. Pool area is nice. Entertainment at night was great. Rooms were nice and clean.

Miinukset: The wifi was terrible. And to try improve it they ask you to pay for "premium wifi_" which worked for an hour and then was just as slow. Expect working wifi from a 4 star hotel and with the price we paid. The food in the restaurant is hit or miss and you are required to wear long trousers. The beds were very uncomfortable. Long que in the evening for drinks at the bar.

Plussat: Great size rooms. Modern, clean and we were always able to find a bed by the pool. Freshly cooked food for breakfast everyday. Couldn’t believe the value got money!

Miinukset: Although the value for money was brilliant. The evening offering could do with some revamping. We paid half board, but several people who had paid all inclusive clearly weren’t happy with the limited choice. My partner only eats chicken or vegetarian. For the week we only spotted one decent chicken option and vegetarian was limited to pasta and salad. As a result we are out majority of the time. If you’re not a fussy eater though and like red meats you’ll be completely fine!

Plussat: The staff work tirelessly for the comfort of the guests - they are amazing! The cleanest place I have ever been. Very calm and relaxed atmosphere.

Miinukset: At some points the hotel was overcrowded - sometimes hard to find a place to sit at mealtimes and evenings. No water or liquids available at lunch for all inclusive (I think there is meant to be table service but there isn’t). Loads of sunloungers which is great but nowhere near enough parasols.

Plussat: Lovely pool side and the hotel was clean. Service at the pool bar was great.

Miinukset: The bath and hand towels in the room were a bit greyish old, thin and hard - no where near soft and fluffy - that was disappointing. I had them changed every day hoping for better ones, but just got more of the same. The menu at the lunch bar was a bit limited.

Plussat: Amazing hotel. So much selection for breakfast and dinner, everyday different choices. Lovely staff, comfy room. Plenty of space by the pool. Many activities daily - yoga, waterpolo, evening show... Everything was spottles, we are very satisfied. Playa de Igles is 15 min away, many restaurants around as well.

Miinukset: Only one little thing - we thought drinks will be included in the dinner price, but it was extra to pay. I think it would be nice at least to get bottle of water or juice included in the price. Beside this, everything was great.

Plussat: Uima-allasalue on ihana, viihdyimme siellä oikein hyvin pienestä liikenteen melusta huolimatta. Huone oli siisti ja melko hiljainen, parveke tilava. Sijainti meille oikein sopiva, vaikka rannalle olikin matkaa. Sijainti mukavasti bussipysäkin vieressä eli esim lentokentälle tai Las Palmasiin pääsee todella kätevästi. Siisti ja moderni hotelli, ystävällinen henkilökunta opasti mm omatoimisten retkien ja bussien kulussa auliisti. Myös siivoojille kiitos hyvästä työstä ja iloisuudesta. Varaisimme saman hotellin uudestaan jos saisimme huoneen ilman puolihoitoa.

Miinukset: Kahvi aamupalalla todella huonoa, etenkin maitoversiot. Ravintolahenkilökunta ei aina oikein tuntunut ymmärtävän englantia. Varaukseemme kuului automaattisesti puolihoito. Tarjontaa sekä aamupalalla että illallisella kenties turhan paljon. Lämpimiä paistettiin kasapäin valmiiksi odottamaan, siksi ruoat usein vain haaleita (samoin aamupalan lämpimät korkeintaan haaleita). Joskus vähemmän olisikin enemmän!

Plussat: Good food options each day

Miinukset: Position of our room next to cleaning cupboard

Miinukset: Noisy entertainment every night. Pool not heated as advertised.

Plussat: Really nice hotel. Food was so delicious. Close to the beach and to the shops. Staff so friendly and always happy to help. The entertainment team absolutely amazing, specially Jose. We will definitely return.

Miinukset: No nuggets for my boys ☹️

Plussat: Very good wines on the all inclusive.

Miinukset: Whitout double bed!

Plussat: This is my 12th visit to this hotel. It has everything I want and very friendly staff. I suppose if I had to give it any negative feedback, I have just returned today from an 11 night stay at Bronze Playa and my bedding was changed only once.

Miinukset: Bedding changed more often. The shower design makes the bathroom floor very wet and can be dangerously slippery.

Plussat: Bed a little hard. Buffet fantastic, and accesible almost all day which suits all kinds of people, good location, close to beach and amenities. friendly and helpful staff; we called reception and asked for a plastic bag, they answered they didn't have one but minuts later they were at our door with a garbage bag which helped us out.

Plussat: Ruoka oli erinomainen ja maukas. Uima-altaan palvelu toimi erittäin hyvin ,ohjelmaakin oli sopivasti. Iltaohjelmaan olisi kaivannut laajuutta. Esitykset olivat mielestämme hyvät , Ohjelman esityspaikkaa voisi vielä ehostaa (lavan laajennus )

Miinukset: Ei ole mitään valittamista. Lämpimien ruokien selosteisiin voisi lisätä kuvat , (onko naudan -, sian _; kalan, jne,

Plussat: All staff excellent especially the restaurant staff and Jose from the animation team! Was celebrating my birthday with friends and they all went above and beyond to make it special

Miinukset: Would have been good to have some more snack options between meal times

Plussat: Good food, lovely rooms, very friendly staff.

Miinukset: Nothing

Plussat: air conditioning was good, staff friendly and helpful, Reception desk were very good on arrival. AI drinks were ok but non branded. Food was good but impossible to please everyone all of the time. Overall I would definitely stay again

Miinukset: the beds were too hard, music at the pool by the entertainment team was modern rap stuff definitely not for the age group present, just need to pay attention to their clients ages. Soft seating in the bar area were too low backed and not comfortable to sit in, the dining chairs were more comfortable and they were plastic

Plussat: Great hotel. Entertainment of an evening wasn’t nearly as good as we thought and some nights they didn’t even put any on. Food was nice, location good and next to the beach with lots to do. Rooms really nice.

Plussat: Good breakfast, jacuzzi, steamroom, dry sauna, getting to know people easily, very close to Yumbo and the other bars. Huge shower.

Miinukset: Not enough sun shades around the pool, there were maybe 10 in total. Slippery floor in the bathroom when wet. Not enough shower gel provided for 2 persons (only 1 small tube per day). Too loud music around the pool, playing the whole day.

Plussat: Great area and lovely staff

Miinukset: Nothing

Plussat: Gym was excellent

Miinukset: The sewerage smell due to blocked drains

Plussat: Kampaaja

Miinukset: Hinta/laatu

Plussat: Perfect location. Great pool. Great staff (thanks Ivan). Couldn’t fault it

Plussat: Action day and night!

Miinukset: Rooms a bit old...

Plussat: Great location , nice swimming pool area , simple but comfortable rooms , clean every day

Miinukset: Price , I book double bed but it’s two single beds together with gap in the middle ( it’s not double , it’s two single beds ) breakfast very simple , WiFi disappear every 3 days ( need log in every time )

Plussat: We actually book this hotel for a night because it had a very affordable and good price. The location is good and the staff really polite, friendly and helpful. Comfortable beds, nice shower and beautiful swimming swimming pool. Also the breakfast near the pool was good and tasty. Staff also keeps luggage in their deposit after check out, really useful.

Plussat: I went from 4 to 17 of August 2019, 307 (Jose M) The hotel is very cozy in the best location of Playa del Ingles , the apartments are comfortable and you can find all that is necessary , if you can choose always pool view . Every day the apartment was very well cleaned and the people was very helpful and nice . The pool Is very good with great atmosphere during all day , good music , nice guys and always some parties during the week (very funny the Saturdays) . The more important and remarkable is the Staff , the guys of the reception are amazing , they putt many effort to try to be nice and give you all for have a perfect vacation. Specially nice Carlos the director of the Hotel that from the beginning help me to re located in another room , always with a perfect smile ! Also I want to mention the girl of the reception Nareida and Pancho they was simply the best of the hotel , they was in a good mood all time , great persons and amazing energy. I will back sure in Christmas period !

Miinukset: Everything is good !!!

Plussat: The people working at the reception and the cleaning staff

Miinukset: N/A

Plussat: Rauhallinen hotelli, josta hyvä liikkua eri kohteisiin. Voisi olla oma alue nudisteille.

Miinukset: Altaalla musiikki soi välillä liian äänekkäästi.

Plussat: Convenient for the bars.

Miinukset: Dated property.

Plussat: Great location, friendly thoughtful staff. Wonderful breakfast and free bottle of wine (per day). One of the best.

Miinukset: Incorrect information about the bus times. They might have had more English TV channels.

Plussat: The place is in one of the most beautiful areas of the island.

Miinukset: The food was very bad, the quality of the products is too low and it doesn't represent the local standards for the food

Miinukset: The staff were excellent with one exception. No lift to third floor so had to carry bags up and down a big staircase and when we asked for assistance we were told NO

Plussat: A real hotel with a big cozy hall. All rooms have a splendid view. Pool, basic gym. When we were arriving we were offered a half pension (dinner) and it was really worth it. Excellent location for hiking. This hotel exceeded our expectations. Free coffee, tea and wine in the room.

Plussat: Location

Miinukset: How are you allowed to serve such poor quality of food? Please increase the price of your half board and at least serve fresh products, please! Food in overall is disgusting / very bad quality.

Miinukset: Lämpimät ruoat buffet illallisella olivat molempina iltoina kylmiä tai korkeintaan haaleita.

Plussat: Todella kaunis paikkana, maisemat ikimuistoiset. Untuvapeitot lämpimälläkin olivat huippua.

Plussat: breakfast was brilliant..

Miinukset: it is not value for money ...more a two star hotel..

Plussat: Spa Location Lots of spaces to relax in Comfortable room/ lots of hot water Buffet breakfast- even lactofree milk as requested Good range of fresh fruit Easy parking

Miinukset: Too much salt in the food Too much cream in cakes No soya yogurts - after being promised them for 4 days!

Plussat: Location, food, staff friendliness, facilities.

Miinukset: Poor light in rooms for evening reading. Wifi free only near reception.

Plussat: The location is wonderful. Beautiful views of the mountains around it. The spa was very relaxing. The staff were wonderful and very helpful and the breakfast buffet very complete.

Miinukset: The furniture was old, it could have done with a fresh layer of paint and th cleanliness in the room itself was below standard.

Plussat: sun terrace with pool

Miinukset: No free wifi in the room, complicated access in the lobby

Plussat: The food side of things was adequate

Miinukset: No water in the fridge on arrival having paid fully inclusive The bathroom was poorly maintaied and the Drains smelled. Local spirits only which where rubbish no car parking only street parking should be paid by hotel on fully inclusive package and Finally the hotel lacked atmosphere

Plussat: Nothing

Miinukset: Everything

Plussat: Quality of food was excellent!

Plussat: The meals were excellent with a wide choice of dishes for different diets. The staff was always polite and cheerful. Excellent entertainment.

Miinukset: Not applicable

Plussat: Perfect location very close to the beach,shops and restaurants. Very good food with a lot of variety every day.

Miinukset: Air conditioner in our room did not work as expected. Very bad smell in the rooms, we had to change to a different room as we couldn't sleep with the smell. The hotel needs to do something about this! seems to be a common problem on the 4th floor between rooms 401 and 415.

Plussat: Ruoka oli vaihtelevaa ja hyvää. Ruoka oli muutaman kerran myös erittäin hyvää. Vaihtoehtoja oli kymmenittäin. Enemmistö työntekijöistä oli ystävällistä, muutama jopa erittäin ystävällistä. Sijainti oli erinomainen. Meille sopii all inclusive.

Miinukset: Ei pidä luottaa hotellin suosittelemaa Meetinpointspain tapahtuma järjestäjää, koska se on epäluotettava. Maksoimme Suomessa taksikyydit lentokentältä hotelliin ja hotellilta lentokentälle 30+30 yhteensä 60 e. Taksi ei kuitenkaan tullut, koska maksumme tuli kuulemma liian myöhään. Menimme bussilla 6+6 yht 12 e, mikä oli ihan kivaa. Olemme nyt jo takaisin Suomessa, mutta kaikista emaileistä, puheluista, hotellin ottamista maksukuiteista ym emme ole saaneet rahaa takaisin. Paluumatka sujui hienosti limosiinillä lentokentälle. Alkoholijuomat olivat paikallisia, joten taso ei niissä ollut korkea vaan ok.

Plussat: Lovely Hotel, very clean , food was good and staff were extremely friendly and helpful

Miinukset: I loved it all

Plussat: Decent food, pleasant staff, good location, very nice rooftop, nicely maintained, clean, very nice eating schedule for all inclusive (food all day), long breakfast

Miinukset: Bed was bad, there was no hot water and air conditioning for 24h, all inclusive ends very very soon (18h), party on the rooftop ends too soon (23h), below average entertainment program, old towels in room

Plussat: Lovely pool and roof top bar/area! Super clean and modern The entertainment was fantastic with aqua gym everyday!

Miinukset: Around the pool you can hear the noise from the road. At meal time it’s very hard to get a drink. I was here a week and was only once offered to order drinks by a waiter. It was very hard to ask for one yourself as there was a lack of staff on at lunch and dinner times. Lunch and dinner was very similar and didn’t seem to change much each day.

Plussat: Sängyt ja vuodevaatteet sekä pyyheet uudet ja vitivalkoiset. Ruokasalin ym. koristeluun ja viihtyisyyteen nähtiin vaivaa päivittäin. Henkilökunta ja vieraat tervehtivät toisiaan. Aurinkoterassi katolla aivan huippu.

Miinukset: Aurinkoterassilla kaksi miestä kuvasi samaa laihaa tyttöä lähes lasta ja hänen takamustaan 4 tuntia sama grogilasi kädessä. Se häiritsi vaikka yritin etten katso sinne päin. Kuitenkin he pitivät itseään liian tärkeinä ja jopa tarjoilijat palvoivat heitä.????Miksi eivät menneet esim. rannalle niin pienillä bikineillä olisi se ollut parempi paikka.

Plussat: The place and the people how work in reception.

Miinukset: The food and drinks was horrible. The food was pre-cooked and it was disgusting I couldn't eat almost anything.

Miinukset: Siivoojat pitivät kovaa meteliä päiväaikaan klo 8 lähtien klo 17-18 saakka siirrellessään huonekaluja. Se oli tosi ärsyttävää. En menisi toista kertaa.

Plussat: Only a short walk away from a well connected bus stop which allowed for easy trips to Palmitos Park, Aqualand, and Puerto de Mogan. The housekeeping staff were very friendly and did a great job on our room every day. We booked a double room with a view of the sea but found that the street side was a bit loud. We asked to change to the pool side of the building which was quieter and they facilitated it without question and were even apologetic about it. We went for bed and breakfast and were delighted with the choice of breakfast on offer. I particularly liked the porridge. The pool on the South wing where we were staying was only slightly chilly but was still fun to swim around in, and the cocktails in the poolside bar were smashing. We really loved the shower and bath, which were a reliable temperature and great pressure. The walk from the hotel to the dunes didn't seem as long as the maps make it out to be. I personally visited 2 times in the day and 2 in the night! Room was nice and spacious which allowed us to spread out a bit when needed for getting ready etc.

Miinukset: As mentioned before, the rooms facing the street/sea didn't insulate from the sound too well even with the balcony sliding doors closed, but I had a headache at the time so could have been overly sensitive. Not sure what it's like during the night. Not really a negative but it seemed like there was a lot of activities going on included in the price of the room that I didn't realise (animation team)>. As a travelling couple mostly interested in exploring away from the hotel, knowing this might have lead me to search for other hotels where this wasn't included.

Plussat: Huge choice of food and excellent quality every meal. Staff very helpful and friendly.

Miinukset: It is a little tired looking. Decor aged but about to be closed for refurb. Very full so finding quiet places to sit outside own room difficult.

Plussat: Check in was fast and efficient and lovely friendly staff. Place is huge and hard to find your room even with the map. We were on 6 floor overlooking gardens, so very quiet during day and night. Location excellent. Animation team fantastic, lovely atmosphere at all times

Plussat: Vastaanoton henkilökunta oli ystävällistä.

Miinukset: Kova meteli jatkui myöhään yölle, olematon äänieristys, melu kuului ulkoa ja sisältä käytävästä. Allaslaueen viihde kuului aivan järkyttävän kovana myös pitkin päivää. Ei jääkaappia, ei ilmastointia, ei wifiä. Kaikki lisämaksusta. Parasta oli, että yövyimme täällä vain yhden yön.

Plussat: Siistikuntoinen. Aamiainen hyvä.

Plussat: Very big hotel with a variety of great swimming pools. Friendly staff and great animation team! Perfect location, short walk to the beach and plenty of local bars, restaurants and shops! Would definitely go back once it re opens!

Miinukset: The food was just ok!

Plussat: Monipuolinen ohjelmaa, laaja alue, niikun omkaupunki

Plussat: Animations. Services.

Miinukset: The food was ok although not great cause as Italians we have high expectations .

Plussat: The entertainment team were awesome. Reception staff very friendly and helpful. I would definitely go back. Hotel is getting refurbished this year too, so can't wait to see it.

Plussat: Staff

Miinukset: This is a leftover from 60-70’s, needed a update like 10-20 years ago. Big Russianstyle Rundown hotel. One of the worst experiences I’ve had. Could not wait to get out of there. The feeling is that owners are ONLY out to cash in... Specifics... #1 plumbing, water is still drawing out of the tub since I last showered. When anybody living in a room above use the sink, bath or shower... there stuff pubbles up in “my” tub! #2 interior of the hotel #3 interior of the rooms #4 lighting of the rooms #5 beds I’ll stop here. Conclusion, CHECK INTO ANY OTHER PLACE

Plussat: The beds were comfy plenty of hot water food was lovely plenty to choose from every day

Miinukset: Entertainment could have been better to many shows acting shows needs for music and singing with groups Swimming pool and jacuzzi were freezing only went swimming once in 10 days was to cold for me

Plussat: Rooms were big and clean. Staff very helpful Buffet good

Miinukset: Beds were very hard. Towels lousy No refrigerator, no kettle ,no iron ... No WiFi in room Have to pay extra for everything...