Mission Inn

- Clean

- Very Poor Sound Insulation: you can hear footsteps noise, phone ringing, people talking... from upstairs, and cars/buses are approaching from outside... ALL NIGHT & WHOLE TIME - Unprofessional Service: 1. I called front desk twice around 1:00 & 1:30am because of the footsteps noise issue and we couldn’t sleep. The front desk staff, Peter, did his job to help us to check it out, but both time while I was talking to explain the situation we had, he kept interrupted me and never let me finish and just hang up the phone! Because he never understood what’s happening exactly which caused there’s misunderstanding between us and people who stayed at room on upstairs. 2. Housekeeper knocked our door at 10:57am and told us it’s time to check-out (without even asking if we will continue stay or not), I said “Yes, we aware check out time is 11:00 and we’re packing now” then she checked her watch and told me “you have 3 minutes”. I strongly don’t recommend this hotel, especially if you’re a light sleeper, this hotel is not the right one for you!