San Jose hotellit Hospital

Plussat: Good clean fully equipped room with large bed. Lovely staff.

Miinukset: Swimming pool is in the shade by afternoon

Plussat: Comfortable beds Nice view from the room Within walking distance from center Many places to eat nearby Nice bathroom with good shower

Miinukset: breakfast a bit messy and basic pool area very small and shaded by neighbouring houses

Plussat: Hotel seemed very well maintained and clean. We did not have any issues or concerns during our stay.

Miinukset: The prices at the restaurant were a bit high. We paid $20 for a veggie burger.

Plussat: The room was exceptional

Miinukset: Yes I checked in by myself , two days later my girlfriend join me . the hotel charge me $400 extra Even that I placed the reservation to two people .

Plussat: Quiet room (high floor). Good breakfast. Good dinner.

Miinukset: Would be nice to have vider selection of vegetables (tomato, cucumbers, etc) and cheeses for breakfast.

Plussat: Cleanliness, amenities

Miinukset: Location isn't the best

Plussat: staff was friendly and the hotel was clean

Plussat: The hotel was excellent. Our room was comfortable. Views are good from both the front and back of the hotel. The staff was very helpful. They responded to the virus concern very professionally. The happy hour and bartenders were great.

Miinukset: The hot tub could have been HOT. Not COLD. The pool could have been warm, not COLD. Breakfast was good- but I would have really liked them to mix it up a bit.

Plussat: Excellent service, spacious room, excellent food with local ingredients.

Plussat: Very large room. Fairly clean and comfortable.

Miinukset: Extra facilities were vary basic. Gym was poor pool area was small and general hotel was tired looking. Only one staff on the front desk meant slow checking in. Room was not soundproof at all so lots of noise through the stay.

Miinukset: I'm very upset bease it was my birthday vacation,and the pool was under maintenance closed my whole stay .parking garage is very small.

Plussat: comfortable location close to tica bus station

Plussat: Liked the location, quiet and near restaurants.

Miinukset: The $5 bottle of water at Reception... they should not take advantage of customers on a a necessity item that they should really be providing for free, at least a small bottle for free, or not marking it up to a ridiculous price!

Plussat: Comfy beds Good shower Great boutique hotel close to the park Close to car hire companies offices

Miinukset: Better coffee at breakfast

Plussat: I liked that it was Costa Rican owned so the money I spent stayed in the country. This is why I chose this hotel instead of the Radisson... however I was disappointed over all with the experience

Miinukset: The service was subpar at the front desk. I paid for a upgrade, which I thought meant I would have a fridge, but it didn't. What I got was a slightly separated second sitting area which had a small couch AND what they described as a 'complimentary stocked snacks and beverages for purchase", not at all worth the extra I paid. The breakfast wasn't very good. Perhaps the most distressing thing was... the safe. I went to use the safe but there was no instructions. Since I travel a lot, I thought I could figure it out. Finally I called the front desk he said he would send somebody. I tried to insist that nobody needed to be bothered and he could just tell me over the phone. He said no he can't because I need a code. I was a bit confused because it didn't seem right that they would issue the code to me. I Waited 15 minutes, but I was meeting a tour and needed to go. I called down again, this time requesting that they just tell me how and again I was told no and that he would send the guy. I explained I was in a hurry so it would be best if he just gave me the instructions, again he told me no. A few minutes later a guy showed up holding a piece of paper with English instructions and I thought he was going to hand them to me, when I reached for them he pulled it away and walked inside. He stood in front of the safe and asked me for the code I wanted to use. I told him, no I will put it in thanks. So he stepped aside but was watching me put the code in. I asked him to leave. There was no reason for them to send someone or to input the code. The instructions were easy to understand. Close door Input 6 digit code and press #. To open input 6 digit code. Seemed shady. I left the instructions inside the safe for the next person. Curious if safes have been compromised before...

Plussat: Spacious

Miinukset: Inconsistent with bottles of water and welcome drinks