San Jose hotellit lähellä Museo de Arte Costarricense

Plussat: Very nice people, beautiful beautiful hotel

Miinukset: Minor, but shower head left room for improvement

Plussat: Our room was comfortable with double doors opening on to a little planted area with a small fountain. All very nice. The bed was comfortable and it was quiet, so we slept well. Everywhere was very clean with wood and tiled floors. Bathroom was small with a shower over the bath and no bidet. There is a large and attractive restaurant with both internal and courtyard tables.

Miinukset: This is a city centre hotel so outside space is bound to be limited, but other than a small enclosed “terrace” there is no outside space. There is a small seating area in the restaurant but it is dark and not welcoming. Carpets in the corridors need replacing. My major criticism would however be the price of food and wine in the restaurant. The food is fine without being great, but is twice as expensive as it should be. Service was again fine rather than good. When I’ve spent $65 on a bottle of Argentinian wine (!), I don’t think I should have to pour it myself. Curiously we got the impression that most of the staff left at 21.00. Service is probably better if you eat earlier. In truth, San Jose is a tatty unattractive city (although the three principal museums are excellent) and I would be in no hurry to return. If I did I would stay here again, but I would not look when I signed the restaurant bill!

Plussat: We had dinner in the restaurant and it was excellent. All of us liked it.

Miinukset: When we checked in the person who met us at the counter seemed uneasy with our request to stow our suitcases and arrange someone to pick us up at the rental car drop off. (Our suite was not ready, but it was early.) He handed us off to a younger man (Daniel, I believe) who was extremely helpful and pleasant. We were not offered the fresh juice cocktail that was offered to other patrons as they checked in and we wondered why the first agent didn't do that.

Plussat: Greeted warmly Parked outside Given an upgrade Room lovely Character property Beautiful plants everywhere Period photographs Staff great Breakfast delicious Dinner excellent

Miinukset: No pool

Plussat: Everything

Plussat: The hotel was personal and individual

Miinukset: Outside the hotel was not in an attractive area.

Plussat: Fabulous view, fabulous rooms, lovely staff.

Miinukset: Why do you have all this loud music in the evening opposite reception. We would have used the bar but were put off by the noise. You are a four star hotel not a discotheque!

Plussat: Great breakfast buffet with several choices of fresh fruit juice and fruit. Gym with steam sauna open 24/7. Great location in the city with nice restaurants nearby. Valet parking is free.

Plussat: The location. Middle of San Jose, close to the Sabana Park (perfect for jogging), and walking distance to Starbucks Cafe.

Plussat: Clean and nice rooms with good standard. The room service was great!

Plussat: Excellent

Miinukset: All was ok

Plussat: The hotel was spotlessly clean, with wonderful staff. The room we had was gorgeous with tons of space and the pool area was lovely as well.

Miinukset: There were very few chairs surrounding the pool. The shower we had would also cause the bathroom to become soaked, would have been better if it either had a door or was a bit less powerful.

Plussat: Near Park and shops.

Miinukset: TV for English-speaking had only one channel CNN news. Restaurant staff forgot we were waiting for a sweet and it was the worst tiramas ever.

Plussat: The pool, the beds and the staff

Miinukset: Too many (old) people/tourists !

Plussat: Staff (including the restaurant) was really nice and helpful! Supermarket close, to center maybe 10-15min walk. Breakfast was ok, more like Costa rican though. Restaurant served good food. Bed comfy, shower good. Clean.

Miinukset: A bit noisy, you can hear noise inside your room quite well but despite of that I'd go again. The other guests were rude because they reserved all the sun chairs even they didn't use it for 1-2 hours. But not the hotels fault! Or maybe they could put a sign or something to inform people that they shouldn't do that..

Plussat: I enjoyed my stay and plan on returning when visiting San Jose from my residence at Flamingo Beach Costa Rica

Miinukset: No complaint

Plussat: Competent and friendly staff. Nice pool area. Good location near Park and Sabana restos. Simple clean rooms and baths. Rain shower bath. Interesting fotos hanging throughout the property. Buffet breakfast included. Helpful staff. Good coffee.

Miinukset: Noisy. The walls are thin and one can hear everything. Bring headphones or plugs and it’s all good. Shower water not hot, only warm. The outside building color is bland/dated and would be an easy way to up the hip vibe.

Plussat: Breakfast is excellent!

Miinukset: Lighting in rooms couls be better

Plussat: Location and amenities

Miinukset: Almost nobody speak English. By the reception we got totally different information about premium level than it really was. We had really stressful time by than.Every time we wanted to eat something the waitres said "we need to check something "and aftet 10min she/he came back and confirm that we are premium level. Sometimes even someone from reception had to come to confirm that we are premium level. We felt like I'm liars. Totally BAD ORGANISTION Swimming pool was close.

Plussat: Everything l experience was perfect, will do again.

Miinukset: Property was perfect, thank you.

Plussat: appearance of hotel restaurants buffet breakfast recycling staff was excellent

Miinukset: rooms were a bit small

Miinukset: Because of the Covid19 crisis my airline cancelled my Sunday flight and moved it to Monday. Therefore early Saturday morning as soon as I got notice of the flight cancellation, I tried to switch my Saturday night reservation to Sunday. The refused to switch insisting it was not possible and that I pay the full amount for the Saturday night even though I didn’t check in and pay the full amount for the Sunday night reservation. I would expect better consideration for this emerging emergency situation caused in part by the closing of the borders particularly because they are not fully occupied.

Plussat: Great helpful and professional staff. Breakfast excellent. Premium floor, outstanding

Miinukset: Everything, no disappointments

Plussat: A very conveniently located hotel for airport and town.

Plussat: Lovely room, good facilities. Very helpful staff. Lovely pool area.

Plussat: Good Breakfast and great location

Miinukset: Bathroom and room are too dark. They look old and need to be refurnished.

Plussat: Value for money

Miinukset: Very limited Spa and small Fitness Center

Plussat: Great place to stay for close access to airport. The hotel breakfast was good and rooms were very spacious. Beds were really comfortable.

Miinukset: Bathroom could have been cleaner.

Plussat: comfortable location close to tica bus station

Plussat: Liked the location, quiet and near restaurants.

Miinukset: The $5 bottle of water at Reception... they should not take advantage of customers on a a necessity item that they should really be providing for free, at least a small bottle for free, or not marking it up to a ridiculous price!

Plussat: Comfy beds Good shower Great boutique hotel close to the park Close to car hire companies offices

Miinukset: Better coffee at breakfast

Plussat: I liked that it was Costa Rican owned so the money I spent stayed in the country. This is why I chose this hotel instead of the Radisson... however I was disappointed over all with the experience

Miinukset: The service was subpar at the front desk. I paid for a upgrade, which I thought meant I would have a fridge, but it didn't. What I got was a slightly separated second sitting area which had a small couch AND what they described as a 'complimentary stocked snacks and beverages for purchase", not at all worth the extra I paid. The breakfast wasn't very good. Perhaps the most distressing thing was... the safe. I went to use the safe but there was no instructions. Since I travel a lot, I thought I could figure it out. Finally I called the front desk he said he would send somebody. I tried to insist that nobody needed to be bothered and he could just tell me over the phone. He said no he can't because I need a code. I was a bit confused because it didn't seem right that they would issue the code to me. I Waited 15 minutes, but I was meeting a tour and needed to go. I called down again, this time requesting that they just tell me how and again I was told no and that he would send the guy. I explained I was in a hurry so it would be best if he just gave me the instructions, again he told me no. A few minutes later a guy showed up holding a piece of paper with English instructions and I thought he was going to hand them to me, when I reached for them he pulled it away and walked inside. He stood in front of the safe and asked me for the code I wanted to use. I told him, no I will put it in thanks. So he stepped aside but was watching me put the code in. I asked him to leave. There was no reason for them to send someone or to input the code. The instructions were easy to understand. Close door Input 6 digit code and press #. To open input 6 digit code. Seemed shady. I left the instructions inside the safe for the next person. Curious if safes have been compromised before...

Plussat: Spacious

Miinukset: Inconsistent with bottles of water and welcome drinks

Plussat: Clean rooms, short taxi ride to downtown

Plussat: Staff was great

Miinukset: Nothing

Plussat: The comfort of the room and facilities.

Plussat: Hotel provides a free breakfast at Denny's (attached to the hotel). They also have a very good quality restaurant/bar on the property, that makes it great to just stay and hang out at the hotel. Pool is big, clean and nice. The casino is nice and offers all normal 21 rules (double down, split, pay 3:2 on blackjack). Overall, it was a very nice place to stay.

Miinukset: Power went out one night, but I don't think that had anything to do with the hotel.

Plussat: Excellent breakfast, very clean, the views to the garden are beautiful, excellent customer service

Miinukset: Refrigerador wasn' cooling enough.

Plussat: Pool

Miinukset: Could have a better equiped gym

Miinukset: couldn't get a shuttle from airport - nowhere to be found IF it existed. had to pay a cab to get there. in the morning to return to airport, they tried to charge me $8. completely unhelpful and unfriendly staff

Plussat: Hot tub pool casino SD shuttle

Miinukset: No free shuttle when returning to airport

Plussat: Amazed by the service of this hotel. Room was all ok etc when arrived. Second day filled in their survey and mentioned the bed was a 7/10 and internet was spotty in the room. Two hour later they had a new mattress for me and better wifi signal. WOW Staying in the premier rooms gives you access to a private breakfast area which is nice. Great room to also get work done with multiple charger points in the bench too (what a plus) and almost functions like a lounge in the fancier hotels which often is my workspace so well done! Location is ok. You will need a uber /taxi or car to get around as surrounded by the motorway but thats no big deal. Its better than staying downtown to be honest as you can get away easier. They do have some really good restaurants in the area (do your research) and a shuttle to the airport. Nice pool (were remodeling during my stay) so the person reading my review will have a new pool when they stay. There is enough shade and enough sun so fun for everyone. Congierge in the front, gift shop and alamo rental car inside (reserve car ontime though because they were sold out when I tried my luck).

Miinukset: Quite busy at check in/front desk which can result in a little wait and maybe location is hard to walk around to things...

Plussat: The hotel was very nice, Clean, employees very friendly and helpful. Had an air conditioner problem that was repaired very quickly.

Miinukset: Food was expensive.. Coka cola at the restaurant " Dennys " was $4. + tax and 10% mandatory tip. They call it a tip, but if it is mandatory it is a fee. The hotel wifi was worthless. Used Dennys or the Shangri bars wifi.

Plussat: Close to airport and downtown San Jose

Miinukset: Elevators didn't work 80% of time TV didn't work in room or phone Asked for king foe our honeymoon and got two double beds

Plussat: The staff was very helpful. Or original room did not have the right beds for 4 adults. They immediately found us a better room, no questions asked.

Plussat: Was Decent

Miinukset: Nope

Miinukset: Had to wait over half an hour just to check in. Then our room was already occupied and we had another 25 minute wait for a new room. A day later we received an email bill for room service that we didn't have. Totally unsatisfactory experience. No mo

Plussat: This hotel needs remodeling. It looks old and the rooms are old fashion with very low ceiling and old and noisy a/c units. the breakfast plan included with the room is not buffet and honestly is very small portion.

Miinukset: Infraestructure and poor breakfast.

Plussat: the room is a standard room. clean, but no frills. the on-site breakfast was very good. traditional Costa Rican fare as we all as American.

Miinukset: na

Plussat: There were not many things to like.

Miinukset: No Hot Water both mornings! Staff was less that courteous or willing to assist with questions. Hotel restaurant was less than efficient and polite. Our room carpet was sticky and dirty.

Plussat: Very friendly staff, good facilities, convenient for the airport.

Plussat: Very fasuonable place with well trained staff. Swimming pool and jacousi, very large garden with orchids, breakfast with papaya, grandilla and watermelons.

Miinukset: No serious complains, only pay attention that the hotel is located far from downtown.

Miinukset: the hotel was old, the pool was cold, renovation sound made me switch rooms.

Plussat: Only 20 mins from the airport. The bar restaurant had tasty and reasonably priced food.

Miinukset: Our room smelt really smokey and could do with an update. Denny’s diner- don’t eat here. Way over priced and very poor quality food was really disappointing.

Plussat: Centrally located in San Jose