San Jose hotellit lähellä Children's Museum

Plussat: Location, staff, décor and cleanliness of the hotel

Miinukset: not a lot a closet space

Plussat: Great staff and awesome lobby.

Miinukset: We got only one double bed for our check in on the 21st, which is not what we were supposed to be given.

Plussat: Parking was easy. Early checkin was allowed.

Miinukset: Food was nothing special. Another bar bill ended up on our tab but was subsequently removed.

Plussat: The rooftop patio is adorable! Amazing views of the mountains while you're surrounded by a gorgeous assortment of flowers. Loved that they provided a bottle of distilled water in the rooms. The free breakfast was delicious and has many options.

Plussat: Good breakfast with lots of choice and very good coffee. Nice clean room and bathroom, very spacious.

Miinukset: Nothing

Plussat: The hotel was very cute and modern. The location was amazing, right off of Avenida Central. The free breakfast was really good and had many options.

Miinukset: The rooms were kind of plain, but overall very clean and worth the price.

Plussat: Central location, artsy lobby, beautiful terrace at the top (an oasis of beauty in an ocean of ugliness - San Jose is definitely not a nice town - not a problem as one doesn't come to Costa Rica for its cities) with a good restaurant and very very nice, helpful and efficient staff (reception as well as service).

Miinukset: Our room did not have any windows. Can't stand that.

Plussat: A perfect place to start our holiday in Costa Rica. The hotel is centrally located. Staff are great and so are the rooms. Spacious and very sound proof. The buffet breakfast was good, too. It is quite expensive, but there's nothing to dislike.

Plussat: Large room with comfortable bed and bedding. The shower is very unusual with windows above. The breakfast is excellent- plenty to choose from and a chef prepares eggs and omelettes to your liking. Helpful front desk staff. Gated free parking.

Miinukset: It would be nice to have a make up mirror in the bathroom but they have a large mirror with good light in the room that was ok substitute.

Plussat: Bed and roof bar

Miinukset: No guests.

Plussat: Great location in the heart of the city. Great restaurant and rooftop bar were good. Staff was very friendly and helpful. Rooms were clean and comfortable beds

Plussat: Great central location in San Jose and lovely rooftop bar

Miinukset: Was noisy staying in a room near the lift.

Plussat: Clean, location, price and great service

Miinukset: Add vegetables to breakfast

Plussat: Good clean fully equipped room with large bed. Lovely staff.

Miinukset: Swimming pool is in the shade by afternoon

Plussat: Hotel seemed very well maintained and clean. We did not have any issues or concerns during our stay.

Miinukset: The prices at the restaurant were a bit high. We paid $20 for a veggie burger.

Miinukset: Yes I checked in by myself , two days later my girlfriend join me . the hotel charge me $400 extra Even that I placed the reservation to two people .

Plussat: Quiet room (high floor). Good breakfast. Good dinner.

Miinukset: Would be nice to have vider selection of vegetables (tomato, cucumbers, etc) and cheeses for breakfast.

Plussat: Cleanliness, amenities

Miinukset: Location isn't the best

Plussat: staff was friendly and the hotel was clean

Plussat: The hotel was excellent. Our room was comfortable. Views are good from both the front and back of the hotel. The staff was very helpful. They responded to the virus concern very professionally. The happy hour and bartenders were great.

Miinukset: The hot tub could have been HOT. Not COLD. The pool could have been warm, not COLD. Breakfast was good- but I would have really liked them to mix it up a bit.

Plussat: Excellent service, spacious room, excellent food with local ingredients.

Plussat: Clean, international standards and good service

Miinukset: View of a cemetery

Plussat: Very large room. Fairly clean and comfortable.

Miinukset: Extra facilities were vary basic. Gym was poor pool area was small and general hotel was tired looking. Only one staff on the front desk meant slow checking in. Room was not soundproof at all so lots of noise through the stay.

Miinukset: I'm very upset bease it was my birthday vacation,and the pool was under maintenance closed my whole stay .parking garage is very small.

Plussat: Clean good location

Miinukset: Too impersonal ok if you like corporate hotels could have been anywhere

Plussat: Room was very large and clean, with a good bed, a modern decent hotel in superb location right in the center of town. Staff were polite and helpful.

Miinukset: The downside of being in the center is the potential for street noise. My solution was to turn the fan up to the highest level.....it acted as a great sleep machine and cancelled out any street sounds.

Plussat: Very helpful and professional reception staff. Room cleaning was very thorough. I stayed 19 nights and had a good sleep each night.

Miinukset: Breakfast had few healthy options ;no soy,low quality cereal and bread-but in their defense-it’s this way throughout Costa Rica.

Miinukset: Breakfast could be a lot better.

Plussat: El personal que atiende en el comedor en la hora del desayuno, y las demas son un amor, dan un super excelente servicio que nunca habia encontrado en otro lugar. Añado tambien a la del departamento de house keeping maravi

Miinukset: En el counter les falta orientar mas a las personas que vamos de otros paises desorientados relacionado a lugares turisticos, la moneda, los horarios. Lo demas esta todo bien organizado.

Plussat: stupid hotel they charge for extra guest

Miinukset: respect and stop the ripoff

Plussat: Location/proximity

Miinukset: The Breakfast was Terrible.Not much to pick from.The eggs were fake which of course I did not eat.Only one meat selection.

Miinukset: Air conditioning could be better

Plussat: convenient location, breakfast is fantastic, staff is friendly and helpful

Plussat: The location was really good, right in the middle of the city. So it’s easy to walk to shops and get picked up for tours. I had a nice, big, comfortable bed.

Miinukset: The room and building is slightly old fashioned so I kept scraping my leg against the table in the room. And it seems there’s only 1 elevator for the whole building.

Plussat: The staff was Great

Plussat: Curteous staff, great location, secure, comfortable, satisfying.

Miinukset: Limited breakfast, no pool

Plussat: comfortable location close to tica bus station

Plussat: Liked the location, quiet and near restaurants.

Miinukset: The $5 bottle of water at Reception... they should not take advantage of customers on a a necessity item that they should really be providing for free, at least a small bottle for free, or not marking it up to a ridiculous price!

Plussat: Comfy beds Good shower Great boutique hotel close to the park Close to car hire companies offices

Miinukset: Better coffee at breakfast

Plussat: I liked that it was Costa Rican owned so the money I spent stayed in the country. This is why I chose this hotel instead of the Radisson... however I was disappointed over all with the experience

Miinukset: The service was subpar at the front desk. I paid for a upgrade, which I thought meant I would have a fridge, but it didn't. What I got was a slightly separated second sitting area which had a small couch AND what they described as a 'complimentary stocked snacks and beverages for purchase", not at all worth the extra I paid. The breakfast wasn't very good. Perhaps the most distressing thing was... the safe. I went to use the safe but there was no instructions. Since I travel a lot, I thought I could figure it out. Finally I called the front desk he said he would send somebody. I tried to insist that nobody needed to be bothered and he could just tell me over the phone. He said no he can't because I need a code. I was a bit confused because it didn't seem right that they would issue the code to me. I Waited 15 minutes, but I was meeting a tour and needed to go. I called down again, this time requesting that they just tell me how and again I was told no and that he would send the guy. I explained I was in a hurry so it would be best if he just gave me the instructions, again he told me no. A few minutes later a guy showed up holding a piece of paper with English instructions and I thought he was going to hand them to me, when I reached for them he pulled it away and walked inside. He stood in front of the safe and asked me for the code I wanted to use. I told him, no I will put it in thanks. So he stepped aside but was watching me put the code in. I asked him to leave. There was no reason for them to send someone or to input the code. The instructions were easy to understand. Close door Input 6 digit code and press #. To open input 6 digit code. Seemed shady. I left the instructions inside the safe for the next person. Curious if safes have been compromised before...

Plussat: Spacious

Miinukset: Inconsistent with bottles of water and welcome drinks

Miinukset: Furniture and carpets need updating but was told by manager that refurbishment is planned

Plussat: Nothing

Miinukset: Lot of noise! The room I booked was not available at the time of check in, they sent us really far away in a different type of room really close to the place where some people were working! The staff didn't even have us on the breakfast included list

Plussat: The breakfast was good ..there are many options. The Breakfast service was excellent-the morning staff are friendly and very efficient.

Miinukset: 1)I was checked into a room that was already occupied ! How this could happen with your computerized system I have no idea . There was a woman in the room when I opened the door with my key and I startled her! I had to take my luggage back down to the reception to be assigned a new room. 2)The lobby bar service was very slow . I went to the bar and asked the bartender to take our order after a long wait at a table.The bartender would not take the order at the bar so we had to wait again until he could come to the table. He seemed to be alone and was overwhelmed . One of the drinks was not what was ordered and it took another 10 minutes for it to be replaced. 3) Dinner started badly as well. There seemed to be one waitress (Raquel) working .Eventually another waiter showed up to help her. There were 3 people standing around the hostess stand talking . NO one came to offer us a menu. My friends were catching a flight to Europe so we eventually went up to the hostess stand to request some menus . They handed the menus to my friend and ignored us until Raquel was finally able to take our order. She was juggling 5 tables and did a great job despite the fact that she had very little support. I go to SJO every few months on business and the Crowne Plaza (Corobici) is one of the hotels I occasionally stay in.

Miinukset: the rooms are TOO dark!!!

Miinukset: Room and breakfast..very good....but at 6:00 to 10:00 p.m...they have live music in an OPEN AREA JUST OUTSIDE THE ROOMS..AND THE MUSIC OVERPOWERS THE TV...CAUSING LACK OF REST AND SLEEP...RIDICULOUS..

Miinukset: Although it was advertised that there was an airport shuttle when we called to book we were told there was not one. When we arrived we were told there was one with an apology. When we needed to go back to the airport we were told there was not one ???

Plussat: Location

Miinukset: I was treated very poorly by some of the staff.

Plussat: Friendly staff willing to assist if needed.

Miinukset: All good.

Miinukset: Need to change the Restaurant menu. It hasn't changed in over a year.

Plussat: I love the location. The breakfast in the morning was fantastic. And the room was very clean.

Miinukset: Our room didn't have a window. Just a glass door leading to a shaft.

Plussat: I liked he location.

Miinukset: The fact that you could hear a conversation four rooms away.

Plussat: Good location. Big rooms, friendly reception staff. Secure off road parking.

Miinukset: No hot water in our room. When we complained, they moved us and upgraded us to a much better room. They had known when they put us in that room that there was no hot water, but did not tell us, and still put us in the room. I found I had been charged twice as they used the original booking card as well as the card I gave on arrival. To be fair they realised before I did, but I had to query it to be told this. The hotel claims to be 4 stars, but it’s nowhere near that.

Plussat: The location and breakfast!

Plussat: The staff

Miinukset: When we got to the room we didn't have power for the lights or the ac so I called downstairs (the phone worked) and they informed me you have to insert your keycard in a slot by the door to get power. Weird but ok, I'll play along. After a couple hours of trying to get the ac to work and trying to sleep without it, I ended up calling the desk and having them take a look. They couldn't figure it out and moved us to a room right next door, which was an upgrade. The staff was great and helpful with the situation but the new ac didn't work much better. All in all, not a bad hotel. Great location, there was free breakfast we didn't get to enjoy, they opened my bottle of wine, and took great care of my complaint. However, there was a lot of construction which was a little weird to deal with and the ac is a huge thing for me. From the north and my house is constantly freezing.

Plussat: The hotel is pretty central to everything. The staff is helpful. The room wa clean.

Plussat: Very good hotel + friendly staff + spacious rooms + comfortable beds + great location + free breakfast = awesome

Plussat: Queen deluxe room was modern, comfortable, and spacious enough with a lot of natural light. The breakfast was good, tasty, with lots of choices at the nice patio. Location is fine, close to many museums and urban parks.

Plussat: Proximity to everything. Warm water. Decent internet. Good quality sheets and comforter.

Miinukset: Bed was hard. TV did not work well. No microwave. Thin walls so you can hear everything. No washcloths provided. Bottom entrance closes too early.

Plussat: The family suite was amazing! The beds were comfortable. The location was absolutely perfect! It’s a 25 minute ride from the airport and transportation whether taxi or bus was always available!

Miinukset: The ride I scheduled from the airport never showed. I called and they told me to just catch one from there. They charged my credit card three times. They miss typed the amount two times and charged both those times before finally charging the correct amount and they did NOT tell me! My master bathroom shower floor was not cleaned. The staff were terrible with instructions (but the language barrier)

Plussat: This hotel has everything you need and is located in the middle of san Jose with easy access to transportation and all the downtown museums.

Plussat: Great front desk staff,(especially Christopher). Great walking location, such as, sight seeing around downtown, restaurants, shopping areas, and taxies was right there for your quick convenience, and even the city bus. Great breakfast every morning. I loved the place and look forward to returning soon.

Miinukset: The beds was a little hard, however it didn't stop me from sleeping.

Miinukset: Coffee maker

Plussat: The price

Miinukset: The room is very outdated especially the carpet, room had a moldy odor, and the mattresses were sunk in. Actual small washcloths need to be placed in the bathrooms instead of and towels to bathe with. Room was just dark and dingy and window was dirty.

Miinukset: Our room faced Ruta 27 a little noisy

Plussat: Nice and friendly staff, assisting us where they can. Nice restaurant in the hotel.

Miinukset: Near pretty busy road

Plussat: The gardens are beautiful the bell hops and restaurant wait staff are nice

Miinukset: They don't answer the phone! They say they are too busy even at midnight! The web site is misleading about the shuttle. There is no way no schedule a shuttle unless you write 3-5 days in advance to an unpublished email address. The front desk is impolit

Plussat: Very comfortable beds. Helpful staff.

Miinukset: The food quality did not live up to what I anticipated based on the menu. Way over priced for what it was.

Plussat: Excellent staff, great food.

Miinukset: Nothing.

Plussat: It had a security gate.

Miinukset: Our room had a huge 20 foot broken window that was scary. There was no other room available. We had to change hotels. I was charged and I have not seen a credit yet and its been 2 weeks.

Plussat: The facility was clean and comfortable. The staff was helpful and friendly and the food was excellent and more than enough.

Plussat: There was a piece of trim installed on the floor in the walking path all the way down a hallway. It was unmarked and I fell and rolled my ankle. I am in pain and I am very upset about it.

Miinukset: Racist security. Weird layout. Bad food.

Plussat: Had an unexpectedly long stay at The Radisson when Costa Rica tour cut short due to Coronavirus, including several days alone once the rest of my tour group left on earlier flights. Staff exceptionally friendly and helpful throughout, from reception & concierge, to housekeeping and all the restaurant staff - despite the fact that their colleagues were being laid off and the hotel was winding down as tourists leave Costa Rica. Entire hotel spotlessly clean. Lovely pool areas.

Miinukset: Although close to centre of town (15-20 mins walk), not the prettiest of surroundings - especially compared with the breathtaking beauty of the rest of the country. However, I always felt safe walking into town, but wouldn't chance it at night as pavements a bit treacherous (not the hotel's fault)!