San Jose hotellit Mata Redonda

Plussat: The breakfast was tremendous, the bed was excellent and the restaurants were very good. Value for money. Above all the staff was very friendly and helpful.

Miinukset: Nothing to complain.

Plussat: Comfortable and clean and a big space

Plussat: Prompt room service & friendly staff :) Location is not too far away/too close to downtown and other sites. Pretty ideal. The gym/spa area is really nice. Overall a really great choice for a non-Spanish speaking guest who needs to rest cozily with options

Miinukset: The hotel restaurant is average and the hotel casino is a tiny box; but honestly, neither of those things mattered much to me at all. I'd definitely stay here again.. and again.. and again.. lol

Miinukset: Furniture and carpets need updating but was told by manager that refurbishment is planned

Plussat: Great location, good food nice pool

Miinukset: We stayed in a handicapped room and the staff called 4 times to check on us.

Plussat: Clean. Good location. Easy access to SJO.

Miinukset: No hot water during our stay and no compensation for this deficiency. Fuji (restaurant) quality was average and overpriced.

Plussat: breakfast very good staff friendly

Miinukset: no hot water bathroom not clean no strainer in sink drain tv remote didnt work charged 3 dollars for costa rica call shower head clogged i have stayed there several times and brought family and disappointed this time

Plussat: Breakfast buffet was good.

Miinukset: It was a old construction

Plussat: The staff is AWESOME, clean room, and taxis available .

Plussat: The service

Miinukset: My room had a peculiar smell.

Plussat: the staff

Miinukset: room #310 mold buildup in the bathroom ceiling damage bathroom sink swimming pool surrounded by eating facilities no gardens located in a dangerous area

Plussat: The location of the hotel made us feel safe, also is located next to a supermarket and many restaurants. Good for a night before or after a flight. The bed was comfortable. The breackfast was great, consisting of tropical fruits, rice with beans (national dish), mini pastries. The staff was pleasant and helpful. Free parking & free and cozy Hot tub in the hotel patio.

Miinukset: There wasn't hot water in the shower. The room was quite small, When we opened our suitcases there was not enough room to still feel comfortable.

Plussat: Helpfulness ifhotel and restaurant staff

Miinukset: Shower floor was slippery. Would have liked free bottle of water and coffee daily.

Plussat: Fabulous place. Excellent bang for the buck.

Miinukset: The parking is extremely limited (only 3-5 parking spots that I noticed) so watch out for that.

Plussat: Everything the Hotel and staff was wonderful

Miinukset: Very little parking available

Plussat: The service and care. The restaurant serves great breakfast

Miinukset: Everything was perfecto

Plussat: The service

Miinukset: The very small refrigerator in the suite Lack of hot water

Plussat: Food was great. People are so nice. I really love staying here!

Plussat: The restaurant is not bad and not expensive, suprisingly

Miinukset: Oh boy, where to start. The hotel has falsely advertised many aspects, here on booking, i find it very dishonest and irritating. It says it's 2km from the city center. It's not. It's 6. I've seen others complain about the same thing in other reviews and the hotel insists they have a good position. There is nothing in a 2km radius, just roads The hotel also says it has a spa and a gym. LOL, just look at the picture i attached and tell me if a pond in a dusty corner and two machines in another, overlooking a wall are a spa and a gym. It's not even a funny joke. The room was almost ok, i had a junior suite with only one small window overlooking a cement wall. Finally the hotel was also dishonest about the price, advertised on booking as it does not include taxes. If you look carefully on the booking details you'll see it, but seriously since when you would expect to see the hotel price not including taxes? Am i paying them or not? Then just show them and be honest. Also bottled water is payed at 3 dollars each.

Plussat: Our server at breakfast was very friendly and we enjoyed the meal. Good food.

Miinukset: There was no hot water for a shower!! We had arranged for the hotel to have a car pick us up from the airport prior to our trip. We confirmed this before our travel - but arrived at the airport to find there was no car to pick us up. This hotel was expensive to have to take a cold shower.

Miinukset: The bed was hard and the room had no windows. The in room refrigerator didnt work

Plussat: The property is clean and the cleaning staff is great

Miinukset: We stayed here for years the prices keep going up now they’re charging you $20 extra for breakfast what it used to be three and now they’re charging you a dollar a cuppa coffee after the first night when it used to be free I know prices are going up in the economy is going crazy but you would think people would try to get The business they’ve always had instead of changing things always and making it more expensive for people I will never stay there again and I will tell all my friends about this that I have told to stay there I am very disappointed in the hotel

Plussat: Location is quiet

Miinukset: Only gave water the first night. Breakfast was very poor. Room was very cramped and not comfortable. No fridge in the room. We have been going here for a couple of years now and has gone downhill a lot in that time.

Plussat: Randall the hotel manager was superb went above and beyond his responsibilities to accommodate extremely great service will be there again

Miinukset: my dislikes really has nothing to do with the resort the food was much different than home country so i cant say it was the food or coffee it was different from what i am used to great place

Plussat: I loved all the sports facilities. A little old fashion, so it even had it's taste to it of the 70's.

Miinukset: The receptionist was a bit stiff. Nothing bad really. But booking is asking to say something bad :-)

Plussat: The availability of your athletic facilities, especially the pools and bowling, the restaurant was also very good and very friendly and easy.

Miinukset: The AC didn't always work and the carpet seemed dingy and old in need of replacement.

Plussat: Great

Miinukset: At breakfast you need to choose between coffee and juice, whereas I prefer to have both.

Plussat: The receptionist was very helpful :)

Miinukset: Breakfast costed extra money

Plussat: It's a shame rooms are like a cheap old hotel when the rest of the hotel with great sports facilities are super.

Miinukset: Nicer rooms and nicer staff. Very simple breakfeast.

Plussat: The omelettes

Miinukset: They tried to tell us that we were only allowed eggs and rice w/beans. Everything else on the breakfast bar was off limits. No one had told me that prior to going to breakfast - neither the web site nor the reservations desk. I raised a lot of hell and they gave us full access. Someone should explain to management that this kind of cheapness generates ill-will with clients. ALSO - I was charged taxes - something that I did not see on the website. Please BOOKING.COM net prices!

Plussat: Location, room size, parking

Miinukset: The floor and toilet were dirty, hairdryer broken, no coffee maker as promised, no wi-fi in the room except of the near entrance. I was told it's only in my room because it's located in the corner

Plussat: The sports facilities were wonderful Great central location

Plussat: I enjoy stay in this hotel because the room was very clean and the very comfortable, the staff are friendly.

Miinukset: I the only thing I didn't like was leave early to the airport can not enjoy a delicious cup of coffee.

Plussat: The price was very good for the quality hotel. The staff was very helpful and friendly.

Miinukset: It is NOT a Casino. That is very misleading. The description of the location was misleading too. It said that the hotel was 5 minutes from the downtown Center which was false. It is near the central park but the hotel is about 0.5km into an isolated street ending.

Plussat: The location is great

Miinukset: The air conditioner is too old. It feels like you don’t have it in your room

Plussat: Friendly staff, very good restaurant and free airport pick-up.

Plussat: Very clean and comfortable and in walking distance to San Jose city centre. The staff was very helpful and accommodating. The hotel restaurant was FANTASTIC with both international and local dishes! The highlight was the extensive all you can eat breakfast buffet! So worth getting up early for!

Plussat: The breakfast was amazing

Miinukset: The air conditioning was damaged.

Plussat: Location

Miinukset: Breakfast really simple

Plussat: Excellent hotel for a traveler, Free Shuttle from the Airport was on time and very courteous, Jose was great and a big help on checkin, Breakfast was great, will stay here whenever I am in San Jose.

Plussat: The Staff was great they went above my expections to make my stay great.

Miinukset: The Casino was small and very drab.

Plussat: The traatment of a waiter, is very kind to all guests

Miinukset: That they do not anticipate the needs of all customers, and that there is variety at breakfast

Plussat: Very friendly staff, willing to assist with our late check-in at 2 a.m. Great breakfast, delicious fruit. Comfortable beds. The hotel representative meets you at the airport and gives you a free ride to the hotel, which would be 25$ otherwise.

Miinukset: The hotel is a bit tired and dated, many things need renovation. Air conditioning is very noisy. The hotel is 2km from the centre- the distance is walkable but still it takes some time (or money) to reach the historical centre (taxis are really expensive in Costa Rica).

Plussat: Nice facilities and rooms

Miinukset: Shuttle to airport had to be scheduled 48 hours in advance and I wasn’t aware, so I had to pay for that separately even though it was advertised as free.