Santa Rosa hotellia

Miinukset: The overnight security guard was harassing Myself and my family. He told us he needed to follow us to our room because it was “company policy”. We spoke with manager and it definitely is not company policy to follow guest to their room. Very disappointed

Plussat: impacted by Covid.

Plussat: The staff is always wonderful and so helpful!

Miinukset: Room wasn’t as nice as my last stay. Shower didn’t drain well and the bathroom felt a little dingy.

Plussat: The staff was excellent.

Miinukset: People not nice. Also entrance doors were always locked.

Plussat: Convenience was the priority. No food offerings at the time. Parking was convenient.

Plussat: This hotel was one of the best I have stayed with. There was one problem not the hotel but the City walking paths could be wonderful for guests they have artwork displayed but there is garbage, homeless encampments and they use the seated benches at bridge for drug use. It’s not friendly at all. Santa Rosa needs to care for homeless so residents and visitors can enjoy the parks.

Plussat: Barely anything

Miinukset: No room service no hospitality nothing

Plussat: Felt so clean Very comfortable

Plussat: Room is clean and spacious with all amenities you need.

Plussat: It was clean and a welcome glass of local wine was offered.

Miinukset: There are a ton of homeless people wandering the area and hotel grounds! Staff warns not to walk in certain direction because of homeless folks. Also, the hotel is pet friendly however you must be with your pet at all times. Can’t leave them in th

Plussat: Had to pay for parking. Ridiculous.

Miinukset: The room was clean and quite.

Plussat: Nice facility but could not use much due to civic precautions and curfew in effect.

Miinukset: Our toilet overflowed on us, the control knob for the shower fell off and we had to have staff assist with getting the television to work.

Plussat: Absolutely nothing.

Miinukset: Spiders coming out from underneath my bed, not once but three times. Water being shut off due to construction from 9 am to 4 pm. No room service. Wiped my face with the same towel I wiped my body with for 6 days. Taking out my own trash. Tv did not work. How truly under understaffed this place is. Should just really be just closed. Stayed at West inn before the flamingo and none of these things were an issue. Not family friendly due to how many people were smoking cigarettes/marijuana in the parking lot let alone the rooms which supposedly smoke free.

Plussat: Like the fact that the staff is very friendly

Miinukset: Some of the other guest

Plussat: The gentleman in the reception was very professional and friendly

Miinukset: The hotel was under construction and it gave a unpleasant look. The pandemic was still in effect but the hotel didn’t offer any amenities breakfast or tried to make up for it, not even bottle water

Plussat: The location

Miinukset: Hot water was not very hot and the TV was too small

Plussat: Location

Miinukset: Heating control hard to find right room temp.

Plussat: Location was good.

Plussat: I like the location and the space

Miinukset: Didn’t like how the beds were made it looked sloppy... when I walked into the room I seen a dead bug on the bed it just made me really uncomfortable and the toilet seat looked stained it looked disgusting I would NEVER sit on it...and I didn’t know that the hotel was under such major construction upon my booking and arrival...

Plussat: Good location

Miinukset: High pet fee. Currently being remodeled mailing it hard to navigate. It look closed when we arrived at night. The room was VERY standard considering the price. I’m sure it would be better in different conditions, without COVID still effecting things but the spa would have to go a long way to make up for the room

Plussat: The only good thing were the beds

Miinukset: Horrible. dirty, old and $--- for two nights! This was an upgrade LOL/ Motel 6 is better. Room had not been updated for 20 - 30 years, furniture was dirty, no plug ins, coffee horrible.. Asked for coffee in reception, was 3.80 cup, we refused.

Miinukset: TV is small

Plussat: Staff was great! The hotel atmosphere was nice.

Miinukset: Room was ok couple things needed to be updated. Alot of renovating going on. Hard to find the check in room.

Plussat: outdoor pool is beautiful and garden is immaculate nearby outdoor mall has shopping and restaurants

Miinukset: slightly more expensive than we thought it would be

Miinukset: This is the second time I stayed at the Flamingo and both times the hotel was very noisy, people coming in and out up to 5:00 am. There is a nightclub on the property. People talking very loud and slamming doors. I will stay somewhere else next time.

Plussat: The room was clean and comfortable. Pool area was well kept. Was surprised to see wood floors in a hotel.

Plussat: We went as part of a wedding party. Very friendly and courteous staff. They upgraded us to a suite at no cost. It's close to several nice hiking areas and lots of wine tasting. Very casual, cozy, user friendly. And, thanks to your website, we got a great deal. I should add that the staff at the hotel suggested that I check on some of the discount websites for a cheaper rate ... How helpful is that? An overall excellent experience.

Plussat: Rooms very clean and good staff service. A very relaxed place to stay.

Plussat: Location/clean

Miinukset: I was overcharged! Shower, the water never got above like warm. Ugh.

Plussat: Facilities were updated, and clean.

Plussat: Polite and great breakfast not to badly priced

Miinukset: The bathroom was dirty hair all over shower and floor

Plussat: Clean property,Carol at check in and check out super nice and helpful.

Miinukset: Noise, blood stained mattress,traffic

Plussat: Locarion

Miinukset: Stayed 3 nights first put out do not disturb second and third no room service. Had pizza the first night left in Box on table came back to ants on table and food. I wouldn’t recommend but I will stay again descent price and alright accommodations

Plussat: The beds are super comfortable and the room was clean and smelled good. The staff is wonderful. The manager is is attentive, warm and you want to return. She has a beautiful personality. I was there as my friend had to have a test done at Saint Joseph's hospital. The grounds are very well kept and the jasmine was in bloom with that wonderful sweet smell. I will surly return and rent one of the suites with the pool right out the door once our country feels safe to open up pools. Kudos to this Best Western.

Plussat: The rooms are nice and the staff is exceptional

Plussat: No breakfast because of Coronavirus.

Miinukset: No breakfast because of Coronavirus. But as far as everything else everything else was exceptional. slight ant problem though, but other than that, FANTASTIC.. enjoyed my stay exclamation exclamation exclamation!!!

Plussat: Hotel was accommodating because I had a pet. The grounds were clean and for a pet room not to bad.

Miinukset: Pool and spa closed. Room had no book to check out what's around and menu for the restaurant on grounds. No plastic bag for soiled laundry. Found something under bed...

Plussat: Lots of character, good location and price. Breakfast onsite was homecooked and a great price. Lovely view of patio garden from the room sliding glass door.

Plussat: We needed a late checkout and had no problem doing that.

Miinukset: In the morning we noticed ants in the bed and end tables.

Plussat: The front end staff was so helpful and accommodating I recommend best western to all my traveling friends

Plussat: The unique character and design of the hotel is wonderful. The location is excellent.

Miinukset: The rooms were not very clean and needed attention. Paint was cracking and peeling on the walls. Bathroom really needed cleaning.

Plussat: the location

Miinukset: no

Plussat: decent room,, nice staff, good to include breakfast.staff handle crisis well.

Miinukset: It would be better if breakfast can include some hot items.

Plussat: Staff and room are excellent

Plussat: Funkiness, nice smelling soaps.

Miinukset: Pool was not clean enough to go in.

Plussat: it was available

Miinukset: The "new" decor (ugh), the bed, the lack of drapes (light came right into the room...) I used to stay often with my dog. I'll NEVER stay here again.

Plussat: It was in a convenient location.

Miinukset: This does not seem like a three-star hotel. The staff was friendly and the bedding was clean, but overall this hotelis more like an old-fashioned motel, with a run-down appearance and furnishings.

Plussat: Older motel which has been updated with contemporary room decor. Nice size room with refrigerator and microwave at no additional cost. Bath was a bit dated and air conditioning unit was loud but the charm of the room made up for it.

Miinukset: Hotel staff was not available when I called the front desk and put on hold for ten minutes. Walked over to the lobby only to stand there for another ten. Probably putting her call on hold and telling me she would be right with me would have been a nice.

Plussat: The room surpassed my expectations, it was so lovely. The staff in the lobby were so nice and very helpful. I loved the amenities that was provided.

Miinukset: The housekeeping came in the morning when my husband and I were still sleeping in the room. Each day they came at odd and inconvenient times.

Plussat: The room was spacious.

Miinukset: I did not like the maid trying the door before 10 am and again before appropriate checkout time just before noon.

Miinukset: no desk, impossible to catch up paperwork. Not acceptable for business travler

Miinukset: Bathroom dirty floor and tub. No lamps but bulbs sticking out of the walls. Right next to freeway. People are living there! Gross!

Plussat: The staff was friendly.

Miinukset: It was very dirty, people knocking on the door late at night. No breakfast setup. Tub was filthy, no drain, hairs everywhere. Room smelled horrible. Just really nasty. Broken fixtures. What appears to be blood on the walls. Workers seemed to be checking out my young woman friend. Staff practice no social distance. No msks. It was atrocious and I am going to ask for at least a partial refund.

Plussat: WiFi worked, location was close to free way

Miinukset: Dirty covers with spots on the bed. Room smelled like cigarettes. No warm water. People opening and slamming doors all-night long from 9pm-6am and talking in the hallway all of which you could hear clearly and easily. There was literally no muffling/blocking of sound into my room. Because of this, I didn't sleep the entire night, should have just move to my car. I'm pretty sure this place is not up to code. I'm not expecting the Marriott, just wanted a quiet, clean place to stay for the night.

Plussat: Hotel employee and ugly place only good thing I can say is that it's near the coddington mall

Miinukset: Theirs nothing liked about this hotel

Plussat: Hotel location was great, right off the highway. Easy to get to museum, etc. The continental breakfast was decent.

Miinukset: We had no internet. The room refrigerator needed defrosting overflowing with ice buildup.Super small bathroom sink located directly right of the door as you enter the room. Little room for toiletries. The carpet was dirty and needed to be replaced.

Plussat: The night desk clerk has excellent customer service skills and the housekeeping service is excellent.

Miinukset: Nothing worked. Toilet had mismatched parts. Electric outlets did not work. Refrigerator sounded like an aquarium. Heater did not work. Room smelled. There was no remote control for TV. Room door locks and exterior locks did not work.

Plussat: The staff is the best part of this hotel. It is an old hotel very close to freeway...which is great, but you can hear the freeway noise.

Miinukset: There was no free wi-fi at all. That should not be on your list of amenities. It was not worth the $$ I paid at all. The only reason I stayed there is because it was the cheapest room I could find. You guys hiked up $$ for that weekend.

Plussat: Nothing.

Miinukset: The hotel looked like absolute trash and when I called to try and get a refund, the manager hung up on me.

Plussat: Nothing, there were garbage left over from before. The chairs were filthy with stains, we did not even dare take a shower and the toilet ran and ran Only good thing was clean sheets.

Miinukset: Everything, stated above. Also, could not get into motel from outside side entrance. Card did not work. Very bad motel. Dirty, rundown and old. Price was way too much. Worst motel room I have stayed in in the US.

Plussat: It was clean, staff where friendly and kids loved the pool. Looks like they updated the rooms from pictures ( and are maybe still in process)which was a nice surprise. They also have WiFi now. Some of the posts I read before posted they did not have it.

Miinukset: Trash can needed in the restroom. There was only a small one in the room. Also the electrical outlet in bathroom was hanging out a little. You can hear traffic but did not really bother us. I think price could have been a litttle cheaper.

Plussat: This was definitely not a 3 star hotel.

Plussat: I guess I liked the fact that I was near a shopping center

Miinukset: The place seemed dated and had a funny old small to it and it just seemed as if I was stating in some sort of idk homeless shelter

Miinukset: The front counter was awful all most didn't give my family room because wallet got stolen...no picture I'd although had card I reserved room with online.. But with covid 19 how am I supposed to get an id...they called supervisor still no help..still wouldn't give me the room..if it wasn't for the only person I know in Santa Rosa,who got the room for me..I wouldn't have seen my children that I had not seen for months...WE WERE SUPPOSED TO BE PULLING TOGETHER...HELPING OUT MY WALET WAS STOLEN WHAT WAS I SUPPOSED TO DO...YOU SUCK NO HUMANITY OR UNDERSTANDING..

Plussat: I liked the table that was moveable inside the room with the roll-around / office style chair. This allowed me to find a space suitable for concentrating my attention work related matters.

Miinukset: The loud engines revving and speeding down the frontage roads nearby. The doors of adjacent rooms slamming. The rolling carts traveling by that shake the room.

Plussat: Very clean and excellent staff.

Miinukset: No

Plussat: nothing went well. canceled 5 of my 6 days. paid cash for deposit and room, still have not received any money back. over 2 weeks. something to do with the corp. office, says the manager, who has been cooperative and nice. when you pay cash you should get cash back. not wait god knows how long for a check. also the front desk am. lady needs a lesson in customer service!!

Plussat: Staff is super nice, and she help me good!

Miinukset: The room smells so bad! Room is noise, too many noise sources. Garbage places on the 3rd floor stairs.

Miinukset: No washcloths or hand towels were provided. Location is right next to an interstate on ramp - very noisy. Hair found in shower.

Plussat: The staff is really helpful and very efficient.

Plussat: Staff is very nice very friendly. Rooms are really clean. Good location easy to find. Easy free parking

Plussat: Desk ladies, night and morning, excellent!!

Miinukset: Noted noted on booking, no breakfast. Property not up to standards accustomed to!

Plussat: Friendly staff

Miinukset: I sat at the chair, at the table, to eat and fell off the chair because the chair started leaning to the left. When I fell, there were 2 bolts from the chair that had come out of the chair, and the staff came to take a picture of the bolts (she didn't take a picture of the underside of the chair where the bolts came out of). She said she would let the manager know, as I should be compensated for that, however, I have yet to be contacted about the incident.

Plussat: N/a

Miinukset: AThe overnight representative was an outstanding representative and has left me with a smile on my face. He was very professional yet reserved. A quality of service I seldom receive. Was11â…”1

Miinukset: Nope

Plussat: Hardwood floors not Carpet

Plussat: Great stop on my road trip!

Plussat: I have stayed at the Hotel La Rose many times, it’s the only place I stay when I visit Santa Rosa several times a year. The hotel is clean and they staff are exceptional. Additionally, there are several places to dine within walking distance.

Miinukset: The parking is across the street next to a cafe. Though well lit at night sometimes there are some sketchy people in the lot. However, I have never had any issues with vandalism.

Miinukset: I didn’t like That my window is right next to the patio, We’re Other guests could see Inside the room!!

Plussat: We were told by the front desk that there was not any breakfast the location was fine

Miinukset: We were hoping in staying in the main building but got a room across the street

Plussat: This hotel has a lot of architectural features not found at a hotel/motel chain. You know you aren't in a cookie cutter establishment. The staff is friendly and helpful. You feel like a guest, not just a customer.

Plussat: Old charm. Convenient to historic district

Miinukset: I feel checkout could be later. Like noon

Plussat: The hotel was charming. The room was very comfortable. The breakfast was a plus.

Miinukset: No

Plussat: This was my first stay at La Rose. Because of the solid construction, I never heard a peep from my neighbors. Great restaurants less than a block away as well as the SMART rail station. Friendly, helpful staff. I'll be back.

Miinukset: A step stool to be able to climb into the antique 4 poster bed would have been nice, but I managed without one.

Plussat: Romantic!

Miinukset: Nope

Plussat: comfy bed, helpful and accommodating staff, great location, charming old building, window can open for fresh air.

Miinukset: parking was across the street.

Plussat: Greeted with friendly staff, great location, comfy clean room.

Plussat: The cleanliness and the hospitality

Miinukset: Nothing

Miinukset: We thought the room a bit pricey compared to others nearby

Plussat: Staff were stellar; lobby friendly, functional, and attractive.

Plussat: Staff were very nice and location was very convenient

Miinukset: No

Plussat: The rooms were clean and decor was nice. Very nice staff members.

Miinukset: The price skyrocketed and was way more then it should've been. I am kind of upset at how much it was. The price paid was the same price for a luxury suite in a bigger city I do think I was ripped off.

Plussat: Facility is nice, clean and staff especially the housekeeping was very friendly and available.

Miinukset: Parking, the lot is dark and spaces are far from entrance if the building.

Plussat: Location is one of a very few hotels in the area

Miinukset: Staff were great

Plussat: Salad and other produce was fresh. My friend ordered regular black iced tea and they brewed it fresh for her and gave her the extra in a cup to go.

Miinukset: Salad was a little tasteless and the salad dressing was extremely thick. The dressing did not easily poor from the small pitcher it was served in. Turkey sausage for breakfast lacked much flavor. Fruit substitution at breakfast was extremely small portion. The cut up fruit was served on the plate in a separate cup and the cup was about half empty.

Miinukset: the bed is not king size bed as described. The room is so noisy facing the train road. The do test shows conversation level whenever train passing by every half hour or so

Plussat: The staff were really friendly, and always greeted you with a smile.

Miinukset: The cafe in the hotel was very unpredictable in opening hours.

Miinukset: Hard to find, not much signage

Plussat: Clean, comfortable rooms, great food and beverage options, and super welcoming staff made this hotel one I will visit again next time I am in town.

Plussat: I like the amenities in the room and the cleanliness. Easy check in and check out.

Miinukset: The ac was really loud, and there was a funky smell in the room. I also didnt like the breakfast.

Plussat: Friendly staff

Miinukset: Lousy breakfast

Miinukset: Ants in rooms. No instructions for jacuzzi.

Plussat: They upgraded the room to a suite

Miinukset: No clock or bath mat

Plussat: It was big, and location

Miinukset: It was not clean the jacuzzi had nasty film inside the jets. Eew. Had to switch rooms

Plussat: The staff members and how clean it was.

Miinukset: The property needs an urgent upgrade. The staff members are great, and they keep it clean, but the Hotel is very unattractive, needs an upgrade. Everything looks old and worn out.

Plussat: Check in felt safe and clean. The rooms were very large.

Miinukset: Our room was not the cleanest. We brought our own cleaning supplies and cleaned before we brought our kids into the room. It was dirty considering it had been cleaned prior to our arrival.

Plussat: Location was in a good spot for what we were there for. Front desk staff were very nice they helped when I needed it.

Miinukset: Bathroom was dirty. Seemed like the housekeeping was just missing things. Room should be inspected my a manager once in a while to make sure that doesn’t happen. Beds just weren’t comfortable for us. Phone didn’t work properly. Screen door was jammed when we got there. Maintenance did come fix it. We filled out a paper for breakfast and then didn’t get everything we requested or got different type of things. Pool had a lot of hair in it and was dirty.

Miinukset: Hotel sign is not obvious from street - we drove past before realizing we had missed the hotel.

Plussat: Everything

Miinukset: No

Plussat: clean and comfortable once you got inside the room. Very quiet. Good breakfast value!

Miinukset: I got in at one in the morning and it felt a little scary going to to the back of the hotel facing the parking lot. Then there was paper stuck in the peep hole, which was shady. Elevators broken. In the morning light, it seemed much much nicer and clean.

Plussat: Great location. Great breakfast buffet. Great rooms. Great parking. Great complementaries. Two complementary bottles of water.

Miinukset: I could not stay longer.

Plussat: The spa was amazing!! The pool was the perfect temperature and the couples massage was fabulous. The staff was so attentive to iur needs. The grounds are beautiful with the vines and olive trees and the fountain in the middle of thw courtyard.

Miinukset: Honestly, there is nothing that they could have done better. The spa was fantastic, the food at John Ash was amazing and the service all over the resort was world class.

Plussat: The Vintners Inn is such a lovely resort. You feel like you are in Italy when on the grounds. The rooms are spacious with nice balconies or patios. The restaurants on site were top notch. John Ash & Co food is AWESOME...one of the best meals ever. We were disappointed the fireplace was electric with fake flames and not gas. But overall we loved our stay and will be back for special occasions.

Miinukset: Electric fireplace, not gas so fake flames. Also no coffee maker in the rooms.

Plussat: The grounds and buildings

Miinukset: No

Plussat: BEAUTIFUL LOCATION. VERY HELPFUL STAFF.

Plussat: Loved it. So romantic and cosy. Everything we wanted.

Miinukset: The mattress was probably older than me.

Plussat: The room was amazing!

Miinukset: Not much of the amenities wee explained to us.

Plussat: The property reminds me of being in Tuscany. The rooms are spacious and very clean. Fabulous new spa and pool which we really enjoyed. Amazing food from John Ash restaurant.

Plussat: fireplace and room was quite

Miinukset: limited parking when events were taking place

Plussat: spacious clean rooms very quiet. small balcony for private morning coffee. great resturant

Plussat: Happy hour in bar was nice

Miinukset: John Ash may be the worst dining experience I have ever had.

Plussat: Beautiful grounds and rooms

Plussat: Staff - and - breakfast (bed was extra comfy, too).

Miinukset: Only chair (seat) in room was hard bottom at desk (there was room for a cushioned chair (which would have topped our experience).

Plussat: Excellent place holistically the place is amazing!!

Miinukset: Nothing

Plussat: Good and clean place

Miinukset: Nothing.

Plussat: Very clean, free psrking, nice staff.

Plussat: staff was nice

Miinukset: outdated price can be better than what it is

Plussat: Location

Miinukset: A/C was not working in the room and heater would frequently turn on. Hotel had no manager or maintenance people available to help with this issue so had to cancel our stay and find another accommodation around midnight.

Plussat: Clean and comfortable. Perfect spot for our overnight stay to see a concert.

Plussat: Bed

Miinukset: Breaky

Plussat: This hotel was clean and nice.

Miinukset: No

Plussat: The beds were super comfy!

Miinukset: The towels! No food. But, I know that was a Covid-19 problem.

Plussat: Everything

Miinukset: Nothing

Plussat: Breakfast was good and had many options.

Miinukset: No microwave

Plussat: Breakfast

Miinukset: Cleaning

Plussat: The location makes it very convenient not only for Santa Rosa city activities, but also for the coast as well as Sonoma County vineyards.

Miinukset: The room did not have a hair dryer or iron although both could be requested at the front desk, a bit inconvenient.

Plussat: The motel is very close to all kinds of stores & malls.

Miinukset: The weather was hot.

Plussat: All was great except the smell of chemicals they used in the room was overpowering. I had to leave window open for sometime.

Miinukset: As mentioned above

Miinukset: Dirty bed hard as a rock bathroom wall had poop on the wall took 30 mins for the shower water to get even warm not hot. Had to keep fan on high to drowned out the noise.. never staying there again waste off ----

Plussat: I didn't like; it cost me more more money by taking the day off of work

Miinukset: I booked a room with full bath and received a handicap shower. It didn't help so I had to take the day off of work due to soreness

Plussat: Nothing

Miinukset: It was very very dirty and the air freshener covering up whatever smells in the room was unbearable

Plussat: Location, easy to book.

Miinukset: Door not shutting all the way. Let air, fumes in. Asked for assistance and staff unable to attend, due to staffing. Not a nice experience.

Plussat: Hot water was nice.

Miinukset: The non smoking room smelled like cigarettes! It was so toxic I had to spray my own Lysol to sleep at night! And that even take the smell the away! Are you guys actually cleaning the rooms or are you just changing some of the bedding and sheets? I am concerned of this area. When I walked up the stairs there was half of a $100 bill stuck the dirty sticky disgusting looking ground. It also smelled like urine every where so there must be homelessness and drugs around that area. The floor needs to be mopped. And the rooms need to be sanitized by OSHA regulations!!

Plussat: The room was very clean and smelled good as soon as I walked in .

Plussat: The room rate is better than last year. Motel6 should keep the rates reasonable all time

Miinukset: The pool was closed due to Covid-19

Plussat: The room was super quirky and artsy loved that and also the bed was the best i have slept on. Also they have a security guard on the property 24/7 made me relax with parking my car there.

Miinukset: More to do with the booking price but nothing horrible just didnt consider the damage deposit on top of the fee for our dog staying.

Plussat: security guard was helpful and kind front office recipient was kind as well.

Miinukset: everything was awful. mattress wasn’t comfortable meanwhile the sheets were a disaster. finding broken glass, hair, and horrendous stains. lighting and fan in the bathroom were terrible.

Miinukset: Gang members and horrible ghetto place.

Plussat: Staff was friendly and helpful. Super clean with unique furnishings with a retro style! Super fun convenient hotel

Plussat: Hyvää kahvia!

Plussat: Loved this place. Friendly people at reception, arty rooms that were well appointed, great location. I'd happily stay here again. A very relaxing environment. This all cost a bit more than I had been paying elsewhere but I thought it was worth it. Lisa (General manager) was really nice and had time to chat.

Plussat: The staff was very friendly!

Miinukset: There were a lot of people hanging around the parking lot when we arrived. Felt a little awkward. The security (very friendly) finally showed up with our room information.

Miinukset: The Astro is so cool!! I figured I would check it out once...and I’ve been back 3 times since then!

Plussat: Quiet, room was clean and tidy. Had coffee and muffins in the morning for a quick breakfast.

Plussat: Great price and great location with full kitchen possibility.

Miinukset: Packaged goods with coffee for breakfast. Could add some fruit??

Plussat: The location

Miinukset: The bugs in the bed and How manager was speaking to me

Plussat: I liked them plannings.

Miinukset: No balcony.

Plussat: The place is nasty as hell

Miinukset: It wasn’t clean at all

Miinukset: The hotel overbooked and caused very long delays upon check in, turning away some guests who had already paid and had reservation codes. Even though I was successful, it took over an hour.

Plussat: The hotel is recently rebuilt. So, it is a good value for your money at this time.

Plussat: kitchen

Miinukset: smoking on floors people weren't supposed to smoke on

Plussat: Location and immediate availability.

Miinukset: No one at desk. Not even plastic cups for water in room. Questionable cleanliness.

Plussat: The hotel was tidy and cozy, and would have been comfortable to stay in for an extended stay, aside from the extremely hard bed!

Plussat: Safe location in Santa Rosa California

Miinukset: - No fire detector, had plastic bag covering it - tape stuck to walls, unclear why there should be tape on walls - Went to get "breakfast" at 8:30 and there was no coffee or pastries left, only remaining breakfast item was plain oatmeal.

Miinukset: There where no typical amenities. No hair dryer, no ironing board, no functional iron. Very bare minimal restroom and bed.

Plussat: Close to Everything near Santa rosa, right off the 101 highway

Miinukset: The room needs some TLC and maintenance

Plussat: Druggies in the parking lot all night long, was propositioned for sex and drugs by a neighbor, other neighbors were partying until four in the morning, from what I can gather this is pretty typical at this property

Miinukset: The lamps make a loud buzzing noise, there are holes in the curtain, and honestly there should be a police presence here or something... place felt like a crack motel

Miinukset: It was dirty

Plussat: Close to the things I had to take care of..

Plussat: The night clerk was a very warm person she is a great person best part of the stay she covered all aspects of the booking i felt at ease talking with her 10 points on her job skills very friendly and all about customers comfort and safety

Miinukset: The bed had wrinkled sheets on it they were not changed to clean sheets the floor could of been wet mopped towels were for one person i booked for two some women was hanging at vending machines at 3 or 4 am

Plussat: We didn't order any .

Miinukset: Need a little more cleaning, an new bed sheets.

Plussat: Nothing

Miinukset: Guests above me yelling, cursing, playing loud music, stomping until 12 midnight when I finally called the front desk to send security. ABSOLUTELY NO HOT WATER IN THE SHOWER. Had to check out at 7:30am to find another place to shower.

Plussat: Helpful staff

Miinukset: No

Miinukset: No soap tray in shower. ADA bathroom floor graded poorly. Created big puddle in the middle of the bathroom. Two uncushioned chairs for furniture.

Plussat: Rooms mostly quiet. Some weirdos do Consistently check in here, though ( and I've been here a number of times before )

Miinukset: Prices TOO HIGH for a standard Motel 6

Plussat: Friendly staff

Miinukset: There were obviously a lot of people parking that werent staying at the hotel and it made it hard to find parking.

Plussat: The new girl in the office Teresa was extremely helpful, friendly, nice and just all around good at her job. Thanks Teresa.

Plussat: The king bed was comfortable.

Miinukset: This was our 2nd time staying here. 1st time was great but this time, the room we stayed in wasn’t the best. We were located at the opposite side of the hotel front desk where the walls or vents weren’t thick enough to where we could hear the garbage trucks at 5:30am right in our ears....also someone was drilling outside of our door at 9am....could they not do that until after people checked out of the hotel or before people checked in? Ex: between 11am - 3pm ... even the house keeping lady came too early...again, check out is at 11am...also the shower door was loose and loud every time you opened and closed the door. Also, we don’t like that we get charged the extra $100 cleaning fee when we book our stay bcuz we have to wait 3-5 days to get that refund back.

Plussat: Excellent location to walk to downtown. Very comfortable. Only complaint was that the Wifi is slow.

Miinukset: Wifi is slow.

Plussat: Room was clean and updated. Comfortable big bed and cold ac to keep you relaxed.

Miinukset: Parking spaces were really small.

Plussat: The hotel was super nice and remodeled. The staff was friendly. The king bed was so comfortable. And the waterfall shower was amazing. The hotel is right across the street from Cafe mimosa and their food was so good! Definitely booking here again.

Miinukset: There was nothing that I didn’t like about my stay here. Everything was excellent!

Plussat: The room itself is nice and clean

Miinukset: The outside was dirty

Miinukset: Some strange came in my room at 1 am. Scared the you know what out of me. Than later on used toilet an it wouldn’t stop running so I had to mess with that problem. Whent to tell front desk at check out an they didn’t care I asked for a manager to call me. That has yet to happen.

Plussat: Nice rooms, but location is LOUD!!

Miinukset: I could not utilize the wifi as it was NOT a Secure Connection!!!

Plussat: Nice staff great location

Miinukset: Coffee and cream in the room were expired when I tried to make the coffee in the morning the creamer came out as chunks

Plussat: The rooms were modern and clean, the beds very comfortable, Illy coffee pod machine in room for espresso or coffee, fridge and flat screen TV. It is walking distance to The Naked Pig restaurant which is hands down the best breakfast place in town but very expensive. If you like cheap breakfast it is right next door to Adel’s Restaurant which serves breakfast, lunch and dinner.

Miinukset: The rooms are a bit noisy from the cars on the street, this location seems like they upgraded a Super 8 or like hotel. Don’t let that scare you away. It is nice in the rooms and a deal for this town. There is an ice machine that looks like it was broken and left in the parking lot. Adding a box around it would change that appearance.

Plussat: Comfy beds. Clean property. Renovated.

Miinukset: Rain showers are gimmicky. I would prefer a standard shower head with strong water pressure.

Plussat: Not much

Miinukset: Bad location, very noisy, no blackout curtains, bed and bedding uncomfortable

Plussat: Shower was nice

Miinukset: Floor, Walls, and Counters were filthy

Plussat: Nothing

Miinukset: Staff was rude. Room was stinky.

Plussat: Only the location

Miinukset: Pretty much everything People above us were pounding and stomping until 2am

Plussat: How pleasant the afternoon to evening shift front desk person was, informative and kind. Plus he went above and beyond. Plus the room was beautiful and comfortable. Plus, this was my first time of hotel experience.

Miinukset: It was good, but the lady in the morning was slightly rude. Also seemed a bit scamish...you'll have to see for yourself when you see her. Also, when the guy in the afternoon says the phone's don't work, but as was working when they called to wake up, to clean the room. I did not care, because I have a cellphone. But still. Integrity is everything. Also. I do not like how they were just trying to come in without knocking, because me and my girlfriend wasn't decent, and they've done that few times, plus the maid doesn't speak English so, they didn't understand, "hold on".

Plussat: Someone was always available at the desk to help; or came to the desk quickly; refrigerator; microwave

Miinukset: Entrance does not match street address. Entrance is around corner. Guessing old entrance was blocked off. No doors on address side. Made it very awkward dealing with Uber.

Plussat: Good location. Close to shopping. But also close to a very bad neighborhood. Front desk was nice about giving showercurtain and towels.

Miinukset: Had to ask for a shower curtain and towels. Rats chittering all night in the wall behind our headboard. Very noisy guests. Toilet wasn't attached to the floor. Very dirty carpet. Room smelled horrible. Filthy sink.

Plussat: Convenience, helpful and friendly staff, clean comfortable room, refrigerator and microwave.

Miinukset: There isn't anything I did not like about this hotel.

Plussat: Location, clean, friendly staffs

Miinukset: N/A

Plussat: Location to downtown

Miinukset: No vent in bathroom. Air conditioner stopped working. Calling the lobby and no one picks up the phone. Requested for room to changed due to a/c, no call back to notify us when to move.

Plussat: Room was clean and well kept up. Office staff were helpful in moving me to a room that was more quiet at the outset. Checkout was easy and seamless.

Miinukset: Motel is fine. Area, Santa Rosa Ave., is very commercial and unattractive.

Miinukset: That they had to enter the room and clean everyday even though my stay was longer than 4 days.

Plussat: Staff was nice.

Miinukset: Mini fridge in room leaked ran very load had to unplug. Door not weathersealed, room was freezing cold

Plussat: Your reservation procedure is very friendly

Miinukset: Fridge is noisy

Plussat: The room offered a microwave, refridgerator, free wifi. All was just fine with powerful shower and hot water was right. I only needed a place to rest and leave relatively early the next day. No problems, I would stay again.

Miinukset: Nothing.

Plussat: the price was very reasonable

Miinukset: Rooms are old but clean

Plussat: It is what it is. It is what it is. It is what it is.

Plussat: The location to downtown and immediate access to the freeway.

Plussat: Would not stay again

Miinukset: Room not made yet, expensive, same hotel for $49 only 17 miles away

Plussat: Brand new mattresses arrived the same day as we did. Motel was freshly painted inside and out. Best shower of our entire trip.

Plussat: The room was okay but very small. Clean. Shower water pressure was better than most. The Direct TV channel selection was better than most basic cable systems. Place was quiet. Starbucks was next door and the freeway southbound ramp was very close by.

Miinukset: First at the rate I expected better. Santa Rosa due to its proximity to the California wine country is fairly pricey. The room was very small and fairly basic. A Motel 6 would have been I presume as adequate but cheaper. The continental breakfast, I believe was advertised to start at 6:30, I went down on Sunday at 7 and found the office dark. (it was open at 7:45 when leaving). Do not expect much other than vacuum carafe coffee, toast and fruit. At least that is what I viewed from the window as I passed by. In short I expected a little better (not much) than basic lodging and what I got was basic 2 star lodging

Miinukset: Booked reservation on amona.com on May 5th for a stay on May 20th and they did not have a room for us. Which was pre-paid on May 5th.

Plussat: Very clean, lots of pillow!

Miinukset: The stains on the sheets and on the chair.

Miinukset: locating on a parking slot of a commercial center nothing to do with wine country atmosphere basic motel, much too expensive for what it is dont trust images

Plussat: The friendliness and helpfulness of the staff at reception.

Plussat: good value

Plussat: It had a room available on short notice. It was perfectly located, quiet and clean.

Plussat: Close to freeway and clean. Not a great neighborhood and a pool would be nice, but can't complain,

Miinukset: Would have liked a pool to relax by in the afternoon.

Plussat: The room was good for the price but on very noisy street.

Miinukset: Noisy street.

Plussat: we were given a handicap room upon check in. as a disabled vet I appreciated it

Miinukset: the electric light near the beds had a loose connection creating a dangerous possibility. we informed the front desk about it, they just said it was fine and that WE weren't doing it right. we explained I have a background in electrical work

Plussat: . Room was quiet and well away from roadway.

Miinukset: Though almost centrally located to downtown area, Santa Rosa Ave. can cause problems both arriving and departing due to traffic on the avenue.

Plussat: The staff was incredible at check in and all through our stay. We would stay again when in this area. The room was very comfortable, clean and well furnished. Ice was available near our room and laundry facilities worked well.

Miinukset: Everything was great! I am not from Norwalk, CT, from Henderson Nevada.

Plussat: The room looks clean and nice. The beds were comfortable and clean. Nice coffee available with K-Cups provided. Bathroom was all ceramics and glass and felt clean. There was a microwave and mini fridge/freezer.

Miinukset: I found a small piece of cheese on the floor next to the night table. It was a little noisy outside, but I turned on the fan to drown that out.

Plussat: Clean and comfortable, friendly staff. Lots of parking.

Miinukset: After I said no housekeeping, I left and came back and my room was entered and made up

Plussat: They made extra effort on the room presentation and cleanliness

Miinukset: It was an older building and the neighborhood isn’t great

Plussat: I appreciated the cleanliness of the room and the thoughtful touches within it. The hotel staff was very friendly.

Miinukset: The paint on the interior walls was a bit dirty, and it took a little extra effort to ensure the curtains were fully shut while the heater was on.

Plussat: A litttle street noise, but overall quiet. It was just fine for our purpose of getting some sleep and hitting the road again.

Miinukset: It was definitely adequate for a stopover, but if looking for upscale accommodations, this is not the place.

Plussat: The staff was great and everything was very clean.

Miinukset: The beds are a little weird. I couldn't tell if the dial did anything and they were never explained.

Plussat: Excellent hotel! Received 5-star treatment !!! Very friendly staff. Never expected such a courteous service for the breakfast that is included in the price ;) Wish I could have given more ratings ;)

Miinukset: No

Plussat: LOCATION!! SHUTTLE TO AIRPORT!!

Miinukset: THAT EVERYTHING LIKE POOL, FITNESS ROOM, ETC. WAS CLOSED DUE TO COVID-19! (hotel was NOT to blame for that of course!)

Plussat: The hotel restaurant was super. Staff were genuinely great. Very comfortable and cheerful environment.

Miinukset: There were no issues. All was well.

Plussat: Staff at this hotel treated us like royalty throughout our stay. Our every need was met, and service from check in, to room service, to placing our bags in a new room when we moved to a bigger room on our second night, to the outstanding server at breakfast each day, and to the shuttle driver to the airport was first rate. The rooms were clean, updated and spacious. Parking is ample and the hotel is in a nice area, next to a vineyard. Will absolutely stay next time we are in the area.

Miinukset: Only negative was the noisy parents and kids slamming their door on the deadbolt next door to us our first night. The hotel dealt with this effectively as soon as we complained. I have NO complaints about the hotel facilities or staff, which is rare. This place does everything right.

Plussat: Clean, great staff.