Santa Rosa hotellia

Plussat: Time of year perfect to be in 800 building with views of golden vineyards. The recreation facilities are VERY poor for such an upscale property, I’m a swimmer and pool is size of an oversized hot tub and room around it for only a few lounges. This is a HUGE mistake to not have a beautiful pool outside area in my opinion. Otherwise get a little highway noise but great location and nice rooms... also not sure if they have bathtubs but our room didn’t and I forgot to ask. If I can’t swim I soak.

Miinukset: See above

Plussat: The spa was amazing!! The pool was the perfect temperature and the couples massage was fabulous. The staff was so attentive to iur needs. The grounds are beautiful with the vines and olive trees and the fountain in the middle of thw courtyard.

Miinukset: Honestly, there is nothing that they could have done better. The spa was fantastic, the food at John Ash was amazing and the service all over the resort was world class.

Plussat: The Vintners Inn is such a lovely resort. You feel like you are in Italy when on the grounds. The rooms are spacious with nice balconies or patios. The restaurants on site were top notch. John Ash & Co food is AWESOME...one of the best meals ever. We were disappointed the fireplace was electric with fake flames and not gas. But overall we loved our stay and will be back for special occasions.

Miinukset: Electric fireplace, not gas so fake flames. Also no coffee maker in the rooms.

Plussat: When booking through booking.com they gave us the outdated rooms so be careful and ask for the updated ones. The staff was super helpful but our room was old and needed updating. The property was great and the food was delicious especially the breakfast ricotta lemon pancakes

Miinukset: Our room was old and dinghy

Plussat: The grounds and buildings

Miinukset: No

Plussat: BEAUTIFUL LOCATION. VERY HELPFUL STAFF.

Plussat: we were evacuated for a firearound 9pm so did not get to stsay the nightt here.

Plussat: The staff were over the top accommodating. Room service was amazing. Grounds were beautiful. Amazing place. We will be back. Spa was great also.

Miinukset: Nothing

Plussat: The hotel looked nice and the location was convenient for our event. The staff were really friendly. The front desk staff even brought up sheets for our sofa bed and made it for us.

Miinukset: The matters was totally broken down on one side. It felt like I was sleeping in a hammock. But the other side was still kinda firm. The sofa bead was a joke. There were no sheets for it when we arrived just a blanket. Sheets also had stains on them.

Plussat: Grounds were beautiful, well kept. Adjacent to a vineyard. Accessible for walks.

Plussat: The grounds of this Property were immaculately groomed and fountains, potted plants, and bushes were so attractive. The walkways meandered through property and included a lit Bocce Ball court and a walking trail. Our King Bedroom included a patio facing the vineyard accessed by an attractive doorway. Our room was nicely decorated and included two stuffed arm chairs for our comfort. We also had a credenza and a work desk with chair. There was plenty of room and the bathroom was very nicely appointed. We ate in their dining room which was beautifully lit with tiny lights and elegant décor. Food was fabulous and plenty of choices and excellent presentation. Every bit was delicious. We also ordered one breakfast through room service and our eggs benedict were perfect! Coffee hot and O.J. cold and flavorful. Complimentary bottle of wine & 2 waters. We would definitely stay again!

Miinukset: This is not really a dislike, for me the large bath was a little tall but my husband loved it. It was a nice oval soaking tub in the shower enclosure. They had grab bars for safety so that was easy.

Plussat: Beautiful grounds and rooms

Plussat: This is our favorite hotel in Santa Rosa area

Plussat: Staff was friendly and helpful. Super clean with unique furnishings with a retro style! Super fun convenient hotel

Plussat: Hyvää kahvia!

Plussat: Great room! The decor is fabulous, the bed was perfect, and it's spotless. What more could you ask for? Highly recommend this hotel.

Miinukset: No complaints at all.

Plussat: Great breakfast. Interesting landscaping. Interesting neighborhood - we explored Luther Burbank Gardens before dinner & then walked to Spinster Sisters.

Miinukset: Bed was too soft.

Plussat: Eclectic decor. Great pastries at breakfast. Wonderful coffee. Loved the courtyard area.

Miinukset: Water pressure from shower rain showerhead in bathroom was low.

Miinukset: The Astro is so cool!! I figured I would check it out once...and I’ve been back 3 times since then!

Plussat: What a cute retro experience. You can tell that the owner has put her heart and soul into remodeling the hotel. Definitely an experience. The mid century influences abound!

Miinukset: nothing negative!

Plussat: The hotel was charming. The room was very comfortable. The breakfast was a plus.

Miinukset: No

Plussat: Best bed ever. Old world charm with modern crisp white linens and wainscoting. Marble bathroom. Friendly staff. Lobby decorated for Christmas was magical at night. Stayed in Annex. Great coffee house across the street. Visit couldn’t have been any better.

Plussat: Clean

Plussat: The bed was AMAZING! I haven't slept that well in a long time.

Plussat: I like that there are stories of hauntings taking place there and having one of those stories now to tell

Miinukset: The decor, I mean it stuck to the old timey feel but it could have been upgraded a little

Plussat: In the heart of Santa Rosa , just near the 101 but so quiet. Lovely traditional hotel with welcoming staff. Good parking just a few yards away from the property. Easy to walk to great restaurants.

Plussat: The bed was WONDERFUL! We stayed here at the very end of a long trip and my husband was so grateful for how fluffy and comfy that bed was! The property was simply gorgeous and the breakfast in the morning was very good. Thank you for a wonderful stay--I wish we could have stayed longer!

Miinukset: The lobby and all the common areas are immaculate and there are lovely decorations and details in all corners. However, some of the furnishings in the room were rather worn. Everything was clean, but a little worn.

Plussat: Old charm. Convenient to historic district

Miinukset: I feel checkout could be later. Like noon

Miinukset: Breakfast was very basic

Plussat: As I answered above the beds were very comfortable. The breakfast was very nice. Staff were friendly.

Miinukset: The room we were in was very cold. The heating system did not work. When I told the check out person, her suggestion was to ask for a room in the main building next time. We also noticed small paint chips on the bathroom floor.

Plussat: This hotel has a lot of architectural features not found at a hotel/motel chain. You know you aren't in a cookie cutter establishment. The staff is friendly and helpful. You feel like a guest, not just a customer.

Plussat: This was my first stay at La Rose. Because of the solid construction, I never heard a peep from my neighbors. Great restaurants less than a block away as well as the SMART rail station. Friendly, helpful staff. I'll be back.

Miinukset: A step stool to be able to climb into the antique 4 poster bed would have been nice, but I managed without one.

Plussat: The staff was great and everything was very clean.

Miinukset: The beds are a little weird. I couldn't tell if the dial did anything and they were never explained.

Miinukset: No

Plussat: Staff we're extraordinarily helpful and accommodating. My friend was having surgery at a hospital nearby and I am visiting from Texas so I really appreciated the extra attention I received. I ended up having to stay another night and everyone went out of their way to take care my needs. So nice and really helped to relieve a lot of stress.

Plussat: The hotel restaurant was super. Staff were genuinely great. Very comfortable and cheerful environment.

Miinukset: There were no issues. All was well.

Plussat: It was okay..we ordered an omlette and may have been better off just to have the buffet. Service was excellent however.

Miinukset: Nothing really..we were impressed with the facility and location.

Plussat: Room service

Plussat: Staff at this hotel treated us like royalty throughout our stay. Our every need was met, and service from check in, to room service, to placing our bags in a new room when we moved to a bigger room on our second night, to the outstanding server at breakfast each day, and to the shuttle driver to the airport was first rate. The rooms were clean, updated and spacious. Parking is ample and the hotel is in a nice area, next to a vineyard. Will absolutely stay next time we are in the area.

Miinukset: Only negative was the noisy parents and kids slamming their door on the deadbolt next door to us our first night. The hotel dealt with this effectively as soon as we complained. I have NO complaints about the hotel facilities or staff, which is rare. This place does everything right.

Plussat: Hotel was very nice and comfortable. Very clean.

Miinukset: Prices were a little high for a Hilton Garden Inn. Charged for breakfast.

Plussat: Clean, great staff.

Plussat: Nice room.

Miinukset: The bed had a big hump in the middle.

Plussat: Everything

Miinukset: No

Plussat: The staff was friendly

Miinukset: The pool and spa were closed for planned maintenance and this was not relayed to me. I chose this place specifically because it had a spa and pool, I forgot my shorts so I even bought some on the way to the hotel just to find out they were closed.

Plussat: Beautifully planted and kept grounds as well as spotless well laid out rooms. Helpful, pleasant staff. wonderful wheelchair accessible amenities. On sight cafe for breakfast was ideal, with simple but good quality food. Great find.

Plussat: It was great. The space and the layout of everything. Nothing was missed. Carol checked me in and she was so nice and kind.

Miinukset: The bed and the bedding. It was old I think and broken down. The sheets were really rough.

Plussat: Very clean, cozy, microwave and fridge, pretty property.

Miinukset: Very thin walls, but that's the norm.

Miinukset: We would have like a room more to the back of the property to be further from street noise.

Plussat: Great front desk staff. Easy check in and check out. Quiet and clean. Comfy bed for a great night's sleep.

Miinukset: Leaving my comfy bed. Could have slept the day away in it.

Plussat: The room was spotless.

Plussat: The little cafe and the garden

Miinukset: did not like the pillows

Plussat: Room was clean and comfortable.

Miinukset: No.

Plussat: Friendly staff and services.

Miinukset: Everything was just fine.

Plussat: Staff was outstanding room was very nice

Miinukset: Food wasn't great - both of our chicken dishes were really over cooked but the manager and server were really good about taking it off our bill and offered us free cocktails to say sorry

Plussat: Staff was well above average. Excellent, friendly service.

Miinukset: Located alongside the freeway, noise not an issue in room.

Plussat: Breakfast was simple and prompt. Everything was great.

Plussat: It was a newly built tower. Beautiful and new! Definitely nicer than your average hotel. Staff was friendly and helpful. Great location with walkable food and shopping.

Miinukset: We were in an ADA room. It was nice but there was no hook to put the shower at a regular height. So the shower hit our stomachs. It would be easy to install a hook. Then there would be the option of heights.

Plussat: I was not aware that there was a breakfast. We liked everything about the hotel.

Miinukset: The chairs at the table in the lobby could be upgraded to something a little more comfortable.

Plussat: Beautiful property. Great location.

Miinukset: Parking and resort fees need to be more visible on the booking website.

Plussat: Beautiful property, lobe the amenities and the staff was very helpful and nice

Plussat: Interior, fireplace in the lobby and a bonfire spot in the courtyard.

Miinukset: Paid parking. I think that it should be free.

Plussat: Can not say enough about the staff! Beyond helpful, clearly they enjoy their jobs. Will always stay here when given the opportunity.

Plussat: Intimate and upscale. Firepit and pool areas were terrific. I am a repeat customer at this property and liked the renovations.

Miinukset: Staff in the restaurant -- short and rude. Bathroom sink clogged -- notified front desk.

Plussat: Loved the rain shower shower head!

Plussat: Nothing, no frills, pool looked like mine in my back yard. No room service. No water in the room but hey you have coffee and a coffee machine in the room. Put drinks in the mini fridge and all our drinks froze. 731.00 two night was a joke. Paid taxes on a conference room which we didn’t use in fact paid taxes in every but the kitchen sink but I’m sure it was there hidden in others things we did t use. I would never stay or recommend the Marriott. Oh your bistro is nothing but an over priced Starbucks. I will stay with Hilton... for my next trip.

Plussat: Staff were very nice and location was very convenient

Miinukset: No

Miinukset: Next to active train tracks

Plussat: Facility is nice, clean and staff especially the housekeeping was very friendly and available.

Miinukset: Parking, the lot is dark and spaces are far from entrance if the building.

Plussat: Salad and other produce was fresh. My friend ordered regular black iced tea and they brewed it fresh for her and gave her the extra in a cup to go.

Miinukset: Salad was a little tasteless and the salad dressing was extremely thick. The dressing did not easily poor from the small pitcher it was served in. Turkey sausage for breakfast lacked much flavor. Fruit substitution at breakfast was extremely small portion. The cut up fruit was served on the plate in a separate cup and the cup was about half empty.

Plussat: The staff, cleanliness and location.

Miinukset: Not really.

Plussat: Bistro meals I enjoyed. The Fitness Center needs to be larger with the number of guests who use the equipment in the early morning and the weight room.

Plussat: breakfast bustro

Miinukset: manager is rude overcharged me for breakfast

Plussat: Quiet and comfortable. Close to everything.

Miinukset: Nothing

Plussat: The hotel was clean and comfortable. The exercise room had great variety, and pool was gorgeous and clean. It was the staff that really made my stay spectacular. They all went above and beyond. I can't wait to return for my next vacation!

Miinukset: Hard to find, not much signage

Plussat: Clean, comfortable rooms, great food and beverage options, and super welcoming staff made this hotel one I will visit again next time I am in town.

Plussat: The swimming pool and outdoor are is amazing! The staff is really great too.

Miinukset: No clean towels were left after room cleaning. Went down to the front desk to get them. Coffee pot was not cleaned and the grounds were left in the strainer.

Miinukset: We were displaced from our home in Windsor since the evacuation on 10/26/19. We were not able to return to our home due to smoke damage. The only thing we liked was that it was close to work and our son’s school. Parking was terrible, lots of noise, constant door slamming, staff was very loud in the hallways and early in the morning. People above us had 2 dogs and 2 cats..running back and forth continuously... I understand the need to travel with pets, but not at the discomfort of others guests. Asked the front desk to speak to them about the noise, was told that they allow pets. You would think that since we have stayed here for over 3 weeks, that they would want us to continue to be comfortable and stay here. If we had to stay here under any other circumstances..we would never stay again.

Plussat: The room was as expected. The hotel had a very big pool. We also ate a very good dinner.

Miinukset: We had to escape the Kincaid wild fire after evacuation orders before sunrise. We missed the breakfast.

Plussat: Nothing.

Miinukset: Everything is bad. Worst experience EVER.

Plussat: The staff at the check in counter was nice.

Miinukset: Empty water containers in the guest lounge from the time we checked in to the time we checked out, thin walls so we listened to the neighbors very loud argument on the phone along with her barking dogs all night long, less than desirable bed, some outlets didn’t work, and tiny shower my tall husband barely fit in. Glad we only stayed one night.

Plussat: Location

Miinukset: Heating control hard to find right room temp.

Plussat: Large clean room with all amenities. Very quiet as per our request and extremely comfortable bed. This hotel has many other offerings that we did not have time to use including a restaurant. Highly recommend.

Miinukset: Liked it all.

Plussat: The location is really convenient, the staff was helpful and the property was really nice.

Miinukset: There were some long hairs left in the bathtub drain.

Plussat: Everything else. The Flamingo is a class act.

Miinukset: No mini fridge in room

Plussat: The only good thing were the beds

Miinukset: Horrible. dirty, old and $--- for two nights! This was an upgrade LOL/ Motel 6 is better. Room had not been updated for 20 - 30 years, furniture was dirty, no plug ins, coffee horrible.. Asked for coffee in reception, was 3.80 cup, we refused.

Plussat: Water was not hot in bathtub

Miinukset: No hot water food not good in restaurant very little food

Plussat: Excellent location to walk to downtown. Very comfortable. Only complaint was that the Wifi is slow.

Miinukset: Wifi is slow.

Plussat: Great decor, very comfortable bed, nice shower. Very stylish

Miinukset: One light didn't work and there was no one to look at it. I ended up fixing it myself. Coffee maker overfilled cup.

Plussat: Beds were nice, room size was good.

Miinukset: The showers are horrible! Comes straight down from ceiling very high up with no water pressure and no door to close so water goes all over the bathroom!

Plussat: Great price for Santa Rosa, where hotels are very pricey. Good central location. Room is clean, bed very comfortable. Rooms have been recently remodeled.

Miinukset: I would have rated this hotel higher but the night we stayed the heater did not work. The receptionist was very good about coming to the room to see if she could get it functioning, but it did not start. She said they were having problems with their heating system and someone was coming the next day to begin repairs. My husband and I felt we should have been informed before paying and reserving a room that we would spend a very cold night with no heat.

Plussat: The room was clean, staff very friendly.

Miinukset: The first room I was assigned had not been cleaned at all. I was quickly given another room, though, and it was fine. The bed was a bit hard, but otherwise I enjoyed my quick business stay.

Plussat: Staff was extremely friendly and helpful

Miinukset: nothing

Plussat: Clean room but no outlets near the bed.

Miinukset: Very noisy road. Had to sleep with ear plugs.

Plussat: The rooms were modern and clean, the beds very comfortable, Illy coffee pod machine in room for espresso or coffee, fridge and flat screen TV. It is walking distance to The Naked Pig restaurant which is hands down the best breakfast place in town but very expensive. If you like cheap breakfast it is right next door to Adel’s Restaurant which serves breakfast, lunch and dinner.

Miinukset: The rooms are a bit noisy from the cars on the street, this location seems like they upgraded a Super 8 or like hotel. Don’t let that scare you away. It is nice in the rooms and a deal for this town. There is an ice machine that looks like it was broken and left in the parking lot. Adding a box around it would change that appearance.

Plussat: No breakfast. Nice bathroom, comfortable bed.

Miinukset: No handles on some drawers, mini fridge leveled with paper and stuck in console with door removed - kind of tacky setup.

Plussat: Comfy beds. Clean property. Renovated.

Miinukset: Rain showers are gimmicky. I would prefer a standard shower head with strong water pressure.

Plussat: Location was very convenient for visiting relatives and downtown Santa Clara.

Miinukset: Our room had a small balcony with an exterior light that you could not shut off, and which glared into the room.

Plussat: Shower was nice

Miinukset: Floor, Walls, and Counters were filthy

Plussat: Not very fancy, but neat and clean. Great access to local attractions.

Miinukset: In-room coffee very poor. Had to go to the main office to get a decent cup.

Plussat: Simple but covered everything I needed

Miinukset: Breakfast was late one day.

Plussat: Clean and simple room for a good price.

Plussat: Very accommodating. Staff is nice and helpful.

Plussat: The hotel was very clean inside and out. There were also not many guests at the time of stay, so it was quiet which is always a plus. They served coffee and small breakfast in the morning.

Miinukset: The owners of the hotel were very paranoid and a little extreme. When I checked in the owner mentioned to not smoke in the room, which is obvious unless you paid for a smoking room. He then noticed that my boyfriend was smoking outside and reminded me to tell my boyfriend not to smoke in the room. I'm like dude, I'm 30 years old I understand. He then went on to say he wanted to hold a $100 deposit. That's when I got upset because no where on the site did it say that. He then said ok I will not, and only charged me $1. The next day I had things to attend to, so my boyfriend stayed in the hotel until checkout time at 11 am. Room service came at around 9:30am while he was still sleeping and just barged in. For one this is way before check out time and second, KNOCK! 11 am rolled around and I was a bit late to picking him up and the manager called and asked why he wasn't gone, he went to say she is running a bit late it will be another 10 mins. They called 5 mins later asking, then another 5 mins. I thought the hotel wasn't bad if you were paying $65-$70 a night and we paid $90. The owners were a bit ridiculous especially since they didn't have a lot of business in the first place. Overall not a bad stay though.

Plussat: Nothing fancy, but it's a clean hotel with reasonable prices!

Plussat: The proprietor was really friendly and patient. The accommodations were very neat and clean. It had everything we needed, plus it was centrally located. Easy to get to all of the recommended wonderful cafes and restaurants and not far at all from the airport. As travelers, it was a good choice for our family. BTW, the hot water came on hot really quickly so we didn't waste water!

Miinukset: There wasn't anything we didn't like.

Plussat: Room clean and comfortable. Great location.

Miinukset: Continental Breakfast mediocre.

Plussat: Great price, good location and very clean. The management was very friendly and accommodating. I will definitely book again the next time I’m in town.

Plussat: Clean and comfortable. Water for guests was a plus

Plussat: Breakfast was fine. We liked that it was not noisy there. Close to restaurants and we were accommodated and were able to use our room on time to get to a wedding in Saint Helena....although that was far away. Thank you staff at the hotel!!!

Miinukset: It was fine........

Plussat: The hotel had a gym (with multiple cardio machines and heavy weight), a great pool, coffee all day, and lots of parking. The toiletries were also surprisingly nice. Breakfast was of good quality for the hotel stars and expectations thereof.

Miinukset: The gym was in desperate need of attention. No water, no fan, seemed to have not been cleaned for a while. Pool house closed very early. I wanted to do dinner then come back to the hotel for a drink but it closed at 8pm! Crazy.

Plussat: the location

Miinukset: no

Plussat: decent room,, nice staff, good to include breakfast.staff handle crisis well.

Miinukset: It would be better if breakfast can include some hot items.

Plussat: Staff and room are excellent

Plussat: It was clean enough.

Miinukset: Yes... it felt like a so-so 2 star motel, but was marked as 3 star hotel. Outdoor entries, mediocre breakfast, broken shower rod, stained floor tiles, loud drunks waking us up each of the three nights after midnight.

Plussat: Funkiness, nice smelling soaps.

Miinukset: Pool was not clean enough to go in.

Plussat: it was available

Miinukset: The "new" decor (ugh), the bed, the lack of drapes (light came right into the room...) I used to stay often with my dog. I'll NEVER stay here again.

Plussat: It was in a convenient location.

Miinukset: This does not seem like a three-star hotel. The staff was friendly and the bedding was clean, but overall this hotelis more like an old-fashioned motel, with a run-down appearance and furnishings.

Plussat: The bed was comfortable, sheets were clean and soft. The shower worked well. The pool looked very nice (Did not get a chance to go in) The TV was a good size.

Miinukset: The breakfast did not match the 3 star rating of this hotel. Should be a 1.5 star breakfast.

Plussat: Older motel which has been updated with contemporary room decor. Nice size room with refrigerator and microwave at no additional cost. Bath was a bit dated and air conditioning unit was loud but the charm of the room made up for it.

Miinukset: Hotel staff was not available when I called the front desk and put on hold for ten minutes. Walked over to the lobby only to stand there for another ten. Probably putting her call on hold and telling me she would be right with me would have been a nice.

Miinukset: no desk, impossible to catch up paperwork. Not acceptable for business travler

Miinukset: Bathroom dirty floor and tub. No lamps but bulbs sticking out of the walls. Right next to freeway. People are living there! Gross!

Plussat: It had a room available on short notice. It was perfectly located, quiet and clean.

Plussat: Close to freeway and clean. Not a great neighborhood and a pool would be nice, but can't complain,

Miinukset: Would have liked a pool to relax by in the afternoon.

Plussat: we were given a handicap room upon check in. as a disabled vet I appreciated it

Miinukset: the electric light near the beds had a loose connection creating a dangerous possibility. we informed the front desk about it, they just said it was fine and that WE weren't doing it right. we explained I have a background in electrical work

Plussat: This was our go-to spot when our employees would stay overnight in the Santa Rosa/Rohnert Park area. However, on this particular stay, our employees were subjected to subpar treatment from the staff when a Credit Card Authorization form was not ready on file for their stay. Instead of treating them with kindness as any respectable hospitality professional would, they were treated as if they did not have the means to stay and looked down upon while the issue was sorted out. We have left positive reviews for Redwood Inn before; please disregard them. We will taking our business elsewhere from now on.

Miinukset: This was our go-to spot when our employees would stay overnight in the Santa Rosa/Rohnert Park area. However, on this particular stay, our employees were subjected to subpar treatment from the staff when a Credit Card Authorization form was not ready on file for their stay. Instead of treating them with kindness as any respectable hospitality professional would, they were treated as if they did not have the means to stay and looked down upon while the issue was sorted out. We have left positive reviews for Redwood Inn before; please disregard them. We will taking our business elsewhere from now on.

Plussat: . Room was quiet and well away from roadway.

Miinukset: Though almost centrally located to downtown area, Santa Rosa Ave. can cause problems both arriving and departing due to traffic on the avenue.

Plussat: The staff was incredible at check in and all through our stay. We would stay again when in this area. The room was very comfortable, clean and well furnished. Ice was available near our room and laundry facilities worked well.

Miinukset: Everything was great! I am not from Norwalk, CT, from Henderson Nevada.

Plussat: The room looks clean and nice. The beds were comfortable and clean. Nice coffee available with K-Cups provided. Bathroom was all ceramics and glass and felt clean. There was a microwave and mini fridge/freezer.

Miinukset: I found a small piece of cheese on the floor next to the night table. It was a little noisy outside, but I turned on the fan to drown that out.

Plussat: Nothing completely way over priced. You got to be kidding me, $60 dollar at best. No military discounts, no breakfast in the morning. Quit frankly this establishment needs overtaken and reopened with a new outlook.

Miinukset: Nothing !

Plussat: They made extra effort on the room presentation and cleanliness

Miinukset: It was an older building and the neighborhood isn’t great

Plussat: Basic accommodations w/wifi.

Plussat: I appreciated the cleanliness of the room and the thoughtful touches within it. The hotel staff was very friendly.

Miinukset: The paint on the interior walls was a bit dirty, and it took a little extra effort to ensure the curtains were fully shut while the heater was on.

Plussat: Large spacious updated room Bathroom window Comfortable bed w nice bedding Kitchenette

Miinukset: Extra blankets not provided in the room Noisy fridge

Plussat: Clean room, quiet, conveniently located. Working heated pool.

Plussat: We arrived to check in and our room wasn't ready, so they upgraded us and got us right into a suite. The staff here is consistently lovely, and accommodating. Have stayed here before and will again!!!!

Plussat: Great location. Good breakfast selection. Nice rooms. Staff was friendly

Miinukset: Coffee was weak.

Plussat: Room was clean.

Miinukset: I was put in a handicapped room which I did not ask for and although I was one of the first check-ins of the day, the clerk refused to change me to a regular room. Shower got much of the bathroom floor wet. Room was tiny and AC was inadequate.

Plussat: The room was bigger then expected. Location is good.

Miinukset: The bed could be replaced. The jets in the spa tub didn't work.

Plussat: Everything!!

Miinukset: Nothing.

Plussat: Close to Santa Rosa

Miinukset: A little loud when people went by the door.

Plussat: the breakfast was amazing

Miinukset: This hotel was the dirtiest hotel I have ever experienced. It was not fairly represented in the pictures. Its under construction and my guess is that we got an old room-while still paying a premium price. This is the first time I have been unsatisfied.

Plussat: clean and comfortable once you got inside the room. Very quiet. Good breakfast value!

Miinukset: I got in at one in the morning and it felt a little scary going to to the back of the hotel facing the parking lot. Then there was paper stuck in the peep hole, which was shady. Elevators broken. In the morning light, it seemed much much nicer and clean.

Plussat: Great location. Great breakfast buffet. Great rooms. Great parking. Great complementaries. Two complementary bottles of water.

Miinukset: I could not stay longer.

Plussat: Friendly staff and great breakfast

Plussat: The location of site and room

Miinukset: The staff in the breakfast room, should be friendly. The price is somewhat high.

Plussat: Only the location

Miinukset: Pretty much everything People above us were pounding and stomping until 2am

Plussat: How pleasant the afternoon to evening shift front desk person was, informative and kind. Plus he went above and beyond. Plus the room was beautiful and comfortable. Plus, this was my first time of hotel experience.

Miinukset: It was good, but the lady in the morning was slightly rude. Also seemed a bit scamish...you'll have to see for yourself when you see her. Also, when the guy in the afternoon says the phone's don't work, but as was working when they called to wake up, to clean the room. I did not care, because I have a cellphone. But still. Integrity is everything. Also. I do not like how they were just trying to come in without knocking, because me and my girlfriend wasn't decent, and they've done that few times, plus the maid doesn't speak English so, they didn't understand, "hold on".

Plussat: It was clean and everything worked well.

Miinukset: Customer Service was horrible.

Plussat: Someone was always available at the desk to help; or came to the desk quickly; refrigerator; microwave

Miinukset: Entrance does not match street address. Entrance is around corner. Guessing old entrance was blocked off. No doors on address side. Made it very awkward dealing with Uber.

Plussat: Good location. Close to shopping. But also close to a very bad neighborhood. Front desk was nice about giving showercurtain and towels.

Miinukset: Had to ask for a shower curtain and towels. Rats chittering all night in the wall behind our headboard. Very noisy guests. Toilet wasn't attached to the floor. Very dirty carpet. Room smelled horrible. Filthy sink.

Plussat: Helpful, friendly staff; clean rooms; flooring that's not carpeting but vinyl planks I think. This looks better and doesn't have the gross factor that motel carpeting can often have.

Miinukset: Not really anything. The beds were fairly comfortable - about what I'd expect from this type of lodging.

Plussat: Convenience, helpful and friendly staff, clean comfortable room, refrigerator and microwave.

Miinukset: There isn't anything I did not like about this hotel.

Plussat: Location, clean, friendly staffs

Miinukset: N/A

Plussat: Location to downtown

Miinukset: No vent in bathroom. Air conditioner stopped working. Calling the lobby and no one picks up the phone. Requested for room to changed due to a/c, no call back to notify us when to move.

Plussat: Room was clean and well kept up. Office staff were helpful in moving me to a room that was more quiet at the outset. Checkout was easy and seamless.

Miinukset: Motel is fine. Area, Santa Rosa Ave., is very commercial and unattractive.

Plussat: Staff was nice.

Miinukset: Mini fridge in room leaked ran very load had to unplug. Door not weathersealed, room was freezing cold

Plussat: Your reservation procedure is very friendly

Miinukset: Fridge is noisy

Plussat: Clean and comfortable, good value, nice breakfast, friendly staff, location OK, I would stay again

Miinukset: A little noisy from adjacent rooms.

Plussat: Everything...it was all nice! Breakfast was great!

Miinukset: Just a very nice, clean comfortable place.

Plussat: Very clean , quiet room. Beds very comfortable and staff was Helpful, friendly. Decorating to rebook here. Breakfast was good and we had more than enough to eat. Breakfast room was clean and cheerful. All and all, it was a good stay.

Miinukset: A sticky faucet but was fixed in morning by maintenance person.

Plussat: Coffee was about the only plus.

Miinukset: Breakfast until 9:30, Half way through breakfast (9:30 sharp) they closed the door and turned out the lights and tv... Had no room service, had to make our own bed and get clean towels from lobby. Overall very poor service.

Plussat: The desk staff.

Miinukset: I sent you my review. The walls were thin like paper. Ceiling CO2 monitor and fire alarm and microwave vibrated when a walker went past the room or walked on the floor above. Two snorers behind the wall headboard: they snored in my ears. The room smelled terrible and obviously the fan filter wasn't changed. Both mornings I woke up from a headache and felt bad. Not in a very good area of Santa Rosa, CA. The hard boiled eggs at breakfast were dry and discolored at the end of the eggs, which were cut from a sealed plastic factory type bag: most likely BPA in the eggs from the plastic. The coffee was terrible and watered down. The parking lot smelled like poop.

Plussat: The air conditioner was broken so the manager and staff moved my family to a different room which was a huge upgrade from the one we booked. Great staff excellent service! I recommend this place. we Got to share great memories there. It was priceless

Miinukset: Great experience no comments

Plussat: Very clean, free psrking, nice staff.

Plussat: Location

Miinukset: A/C was not working in the room and heater would frequently turn on. Hotel had no manager or maintenance people available to help with this issue so had to cancel our stay and find another accommodation around midnight.

Plussat: Clean and comfortable. Perfect spot for our overnight stay to see a concert.

Plussat: This hotel was clean and nice.

Miinukset: No

Plussat: Breakfast was good and had many options.

Plussat: Clean

Miinukset: No elevator.

Plussat: we didn't get breakfast

Miinukset: we had to evacuate at 5am and we were not notified. If I hadn't called down to the office we wouldn't have known we had to evacuate. That is very distressing. I called the motel 3 times before we left home and they said there shouldn't be any problems from the fire. I know the fire wasn't their fault but the fact that I had to call down to the office to see if there was a problem is very concerning.

Plussat: Nice comfortable room

Plussat: The location makes it very convenient not only for Santa Rosa city activities, but also for the coast as well as Sonoma County vineyards.

Miinukset: The room did not have a hair dryer or iron although both could be requested at the front desk, a bit inconvenient.

Plussat: Meeting a lot of helping people. And. Being new to the area ..... I Love this Area of California and will retire here....!!!!r

Miinukset: To many forgotten people - left behind.....!!

Plussat: Really pretty sub-par. We needed a place to stay in SR late at night for around $100, so this fit the bill, but it’s the kind of place where you really don’t want to touch anything. I guess what I liked was the price, however anywhere else in the country this is a $50 room.

Miinukset: Just didn’t get the feeling that things were very clean.

Plussat: All was great except the smell of chemicals they used in the room was overpowering. I had to leave window open for sometime.

Miinukset: As mentioned above

Plussat: Flexibility

Miinukset: Charge for crib, no ADA room

Plussat: nothing

Miinukset: the price is horribly expensible for a door a two beds very Noisy room too small for four very very very basic, do not spend more than 8 hours

Plussat: Everything was good

Miinukset: Being down stairs you hear everything lol

Miinukset: Dirty bed hard as a rock bathroom wall had poop on the wall took 30 mins for the shower water to get even warm not hot. Had to keep fan on high to drowned out the noise.. never staying there again waste off ----

Plussat: Nothing

Miinukset: It was very very dirty and the air freshener covering up whatever smells in the room was unbearable

Plussat: The motel room was nice. The pool was not heated and the wifi was slow. I needed extra towels & I got them in the lobby.

Miinukset: The motel room was nice. The pool was not heated and the wifi was slow. I needed extra towels & I got them in the lobby.