Extended Stay America Santa Rosa - South

Dirty, smelt like weed everywhere, door was broken, staff was unfriendly, asked to changed room next morning to something better and they said they would let us know I ended up having to call back hours later to hear the same excuse to the point where it was to late in the day that everything was booked. Terrible service.

ABSOLUTELY NOTHING!!! Location: Getto and unsafe feeling. Shower curtain held up by duct tape. Bathroom was dirty and stains all over wall through out bathroom and room. Stains on sheets. Dirty floor Peeling and falling apart furniture. They charged me extra days when I checked out. My reservation was under a random name and address. The only good thing I can say is that the manager was very friendly and helpful when I called to complain and returned my payment that they mistakenly charged me for.

Everything! Read above.

Plenty of parking

Staff was unhelpful and rude.

NOTHING!!!!!!!!!

Disgusting!!!!! Our room had broken glass all over the floor which I stepped on!! Looked like a broken light bulb that someone was smoking drugs out of. The dining table was sticky. The walls were filthy. The staff did NOTHING about harassment from the men in the rooms next to us. HORRIBLE EXPERIENCE