Santa Susanna hotellit lähellä Levante Beach

Plussat: Everything was good

Plussat: Nice stuff, and clean rooms.

Miinukset: Not enough gluten free food for my daughter.

Miinukset: Did not have a kettle on the room.

Plussat: Ruoka oli erittäin herkullista! Kylpylä oli edullinen ja huippu. Huone oli siisti ja tilava. Henkilökunta oli ystävällistä. Lasten pelihalli oli mieluinen ja tärkeä lapsillemme.

Miinukset: Uima-altaassa liian kylmää vettä!

Plussat: Everything. The food was fantastic with lots of choice for everyone. The room was big and well thought out. The bed was the most comfortable bed I've ever slept in. The bathroom was large with lots of space for our toiletries. The staff were all helpful. The position was strategic with easy access to public transport.

Miinukset: Nothing. Everything was perfect.

Plussat: Location, good choice of food, piano, animation in the evening

Plussat: The entertainment was brilliant and they had plenty of fun for kids and adult the entertainment team was brilliant had a wonderful time.

Miinukset: There wasn't nothing I didnt dislike.

Plussat: Big pool, activities, breakfast and dinner :)))

Miinukset: The air conditioner wasn't working properly all the time. The sound isolation was not so good. The barriers between neighbour balconies could be better (we occupied the room 233). Otherwise you can see neighbours and their things. When someone on the balcony next to yours is smoking, you can feel it what is very, very bad.

Plussat: Clean, staff very friendly and helpful, quiet but have entertainment further down from the hotel.

Miinukset: Nothing.

Plussat: Facilities, staff, location, and value for money are outstanding. The service and concern for the client is a key positive.

Miinukset: Please stop using single-use plastic. For the rest, you're doing great!

Plussat: Excellent helpful staff, relaxing holiday, room was clean and comfortable, good variety of food in restaurant

Plussat: The hotel looks just like in pictures. It's spacey and clean. They have entertainment activiteis for all ages. The food is fresh and enough to choose from. The staff is pretty friendly. You can get big towels for the beach or swimming pool from reception.

Miinukset: You have to watch your belongings as there is no security and no one would help otherwise.

Miinukset: Aircon was very poor and the room had no kitchenette facilities which was odd for a suite and the price we paid

Plussat: Hotel and pool area has been refurbished since I visited a couple of years ago and is much improved, although I really liked it before too.

Miinukset: Food was good most nights, but one night wasn't as great. Plenty of choice and lots if fresh cooked.

Plussat: We spent two weeks in this hotel in June 2019 (half board option). The hotel is situated near the shopping street and not far away from the sea, about 7-10 min walk. The room was big enough for 3 people, and there was everything we needed. We spent a great time there and it is possible, that we’ll choose the Aqua hotel in future again:) Especially we liked the food, it is delicious and almost every day different+++++. There is possibility to take beach towels ( deposit 10 €).

Miinukset: For 4 star hotel the cleaning service was very poor. The bed linen was changed only once after we asked the receptionist about it. The balcony was dirty and not cleaned at all during our stay, all in all the room was cleaned badly:(

Plussat: Henkilökunta pääosin erittäin ystävällistä ja avuliasta. Aamupala ja illallinen hyviä ja kattavia. Hotelli erittäin siisti.

Miinukset: Sängyt kehnot ja natisivat ihan hirveästi. Puolihoidossa illalliseen eivät kuuluneet normaalit ruokajuomat.

Plussat: Aamupala- ja illallisbuffetit olivat hulppeat, aivan mielettömät päivittäin vaihtuvilla menuilla ja lapsetkin huomioitu erikseen upeasti. Henkilökunta ystävällistä ja avuliasta. Hotellin sijainti hyvä ostoskadun läheisyydessä, mutta ei kuitenkaan pahimmassa metelissä. Ranta lähellä. Huoneiden siivous toimii erittäin hyvin ja huoneet siistit ja mukavan kokoiset. Allasvahti oli hyvä juttu, pystyi itse ottamaan aurinkoa ja uimataitoiset lapset polskivat altaassa.

Miinukset: Illallisella piti ostaa kaikki juomat itse. 0.5l vesipullo maksoi 1.90e joka oli minusta törkyhinta ja pakko maksaa. Huoneiden seinät olivat ohuita, naapurihuoneesta kuului selkästi kaikki. Huoneen oven alla rako suoraan käytävään ja myös sieltä kuului kaikki suoraan huoneeseen. Ilmastointi ei ollut vielä toukokuussa päällä, vaan puhalsi kuumaa ilmaa huoneeseen, vaikka ulkona oli kova helle ja huone kuuma. Lapset eivät saaneet viedä uima-altaaseen uimarenkaita ja vesileluja. Ei vaikka olivat ainuita altaassa ja vanhemmat valvomassa. Tämä oli iso pettymys muksuille, joille ehdittiin ostaa hienot vesilelut allasta varten.

Plussat: Nice friendly staff. Rooms are quite ok. Buffet has all you need. Hotel itself is place where you can have your base, from where you can explore sea coast and has good connection to Barcelona.

Miinukset: Indoor activities are basic, it could be better. It takes 10min walk to the beach, not really a problem for us but this is where other hotels have slight advantage.

Plussat: Everything

Miinukset: Everything was perfect

Plussat: Nice and clean and good car park

Miinukset: Nothing

Plussat: Really lovely, clean , comfortable hotel. Staff helpful and efficient. Had room at back of hotel, really quiet , great night's sleep.

Miinukset: Bit more choice with the food, but generally a good standard.

Plussat: Every body was very friendly ,hotel was very clean

Plussat: Spotlessly clean in all areas.

Miinukset: Evening entertainment was loud and continued very late. No tea and coffee making facilities in room.

Plussat: I loved the place here i just felt so relaxed and calm and i cleaned my mind thank you

Miinukset: Nothing

Plussat: Breakfast was good. There was always something you could choose from Staff very friendly on reception and the entertainment team

Plussat: The breakfast buffet was amazing. We had no tea or coffee facilities in our room & no complementary water but the hotel was spotlessly clean & the staff were fabulous.

Miinukset: No tea or coffee in room

Plussat: Staff

Miinukset: No coffee or tea facilities

Plussat: Everything was great, they gave us a free room upgrade given the availability. Nice room with a comfortable bed , nice bathroom, sea view balcony, good breakfast with lots of variety i recommend getting the room with it included as we had to buy it each day, also get a room with a balcony if possible. Friendly front office staff always ready to help. Main majority of guests at the hotel were in the age group of 60+ , would not recommend for couples which want to party but perfect if you just want to take a few days off, relax and slow down in a safe environment.

Miinukset: Until 12 o'clock at night you can hear the music from the bars down the street if you want to sleep with the windows open.

Plussat: Good location, good breakfast.

Miinukset: Rooms so noisy (you could hear everything), horrible bar staff downstairs.

Plussat: Fantastic location, buffet excellent.

Miinukset: Beautiful hotel, staff friendly . Only had recurrent problem with time locked out on door access card , required validation every day.

Plussat: The bathroom was splendid with the bathtub.

Miinukset: I asked for a double bed,and that's what I selected in the booking,when I arrived they gave me a room with 2 single beds attached to each other.

Plussat: Staff in the bar were very friendly and made our party very welcome. Rooms were clean with everything you would need.

Miinukset: Not being able to take a cup of coffee out of the restaurant after breakfast to sit on the terrace. Restaurant staff not overly friendly. Being in a large party, as we came down for breakfast we were unable to sit with our friends. Felt like we were frog marched to a table by staff. Not sure there was a need to be told where to sit.

Miinukset: Recipient and have a very bad guy differentiate between local people and foreign people like me bad way that guy was setting in the office dealing with TV channels

Plussat: Spacious rooms with 2 double beds and great 180° view facing the sea from premium rooms. Good buffet food with various options from day to day. Hardly no waiting time.

Miinukset: Lift capacity is not adequate for the amount of guest. Long wait during rush hour to restaurant. No coffee in restaurant for lunch and dinner :(

Plussat: Big and clean pool, outdoor seawater jacuzzi, friendly staff

Miinukset: Only plastic cups in the room to stay. At the hotel 4☆☆☆☆ i would like glass. The kitchen offers only Euro-kitchens, small local specialities.

Plussat: Food was plentiful, the egg chef at breakfast could not fry eggs, almost all still raw! The view from the room was wonderful a perfect sea view! The railway halt was just the other side of the prom! Santa Susanna is a good tourist resort with a long beach (not used in March though!) Hotel staff were super and spoke many languages (not all at the same time!) Hotel modern and airy with a jacuzzi and indoor pool (outdoor pool too, but not in March!) Hotel recommended for holidays by the sea!!

Miinukset: Mattresses a little on the hard side! Food was varied but not always as good as it could have been! Egg cheff dished up raw fried eggs!

Plussat: Activities by the pool trought the whole day. Night activities (disco, shows). Great pool. Great yogurt icecream outside the hotel.

Miinukset: Better food for dinner, otherwise it was great! They have a great breakfast. I didn't have lunch so I cannot comment on that.

Plussat: Location

Miinukset: Jacuzzi and pool closes at 6pm

Plussat: Santa Susanna is a 2-hour train ride from Barcelona airport, costs only EUR 5.00 each way and gives nice views over the coast for most of the journey. Caprici Verd is directly opposite the station and a few minutes' walk from the sea. It's spotlessly clean and very well run. Rooms are comfortable and the buffet breakfast is plentiful and frequently replenished as necessary. Pleasant pool. Wi-Fi is good throughout the hotel. There are plenty of nearby tourist restaurants. The old town is about a 15-minute walk away where the Bar Local Social is particularly good offering large tapas portions at very reasonable prices. There is a Lidl and Carrefour 10/15 minutes' walk from the hotel. This was our second stay at the Caprici Verd but won't be our last.

Miinukset: -

Plussat: Location

Miinukset: The cleaning of room was very very poor. Dogs allowed in hotel and they fought and barked at night. Many mixed meats on the menus (left overs from previous evening mixed to make a new dish) . Even restaurant staff did not know what were the meats in the dish. Won't go there again.

Plussat: food very good - a lot of frutti di mare:) free praking is avaible not so far from hotel - every time day and night

Miinukset: I had HB option, however I think that drink water for free should be also availbe for dinner. This hotel was near to other hotels - no problem, but when the some concert or other events started on each one noise was mixed from each events and final efect was horible, not possible focus on one events, when you watch one you also hear other... All owner's hotel should agree what time event start, and should started one by one - this would be better for costumers

Plussat: Staff is excellent

Plussat: Staff excellent

Miinukset: Great hotel only downside is pool far too small for hotel

Plussat: Good location, variety of choice in restaurant. Good train link to Barcelona. In particular we enjoyed the sea, waves are just awesome. We got a room 408 at the corner, spacious and brand new. A bit unusual concept of bathroom without door. Well, not sure it is good for family rooms.

Plussat: The sea cost is fine, the beach is not far away.

Miinukset: Hotel does not seem to fit to 4 star. During the breakfast you have to stand in a queue for pancake or eggs, the staff did not clean the tables, it's like a one big mess. We spent 3 days and the the during the breakfast was the same. It's overcrowded. There are only few pool beds near small pool and lots of people. Our room has a balcony to a kitchen warehouse, from a balcony you can only see boxes from coca bottles and smell burnt oil. Kitchen workers starts to handle bottles from 7 a.m. and you hear every sound. You can even hear when a neighbor is having a shower. The shower is at the main space of the room, no door. It might be a modern design, thus it is not sufficient in a family room. Hotel has no parking, so you have to work at least 10 min with all your lagguage. Santa Susana itself is far from authentic Spain it is designed for tourist with no big expectations. Lots of shops, many paeole, bars and moderate food.

Plussat: Food. The staff are experience and profesional

Miinukset: The absence of the bathroom door.

Plussat: I was clean an rooms were a good size

Miinukset: The hotel is not in a great area too crowded

Plussat: We like the location of the hotel and the comfy air-conditioned rooms the cleanliness of the hotel rooms changed every day except for a little shortage on the toilet roll paper , bed is very comfortable and shower very good

Miinukset: The food was appalling as we have dietary needs nothing was labelled and everything was in sources are mixed together the salads on mixed with mayonnaise or tuna nothing was a part as someone with dietary needs I had to end up eating out for my six days no accommodation was made and I paid for food in this hotel I complained every day and the manager never emailed me back when I wrote to them I would not recommend you get food in this hotel ever as this is against the law not to label food I could not take the risk to eat this food as I could've been very very ill but they did not care on reception they just kept telling me to email the hotel which I did whilst I was there but never received any sort of reimbursement for the fact that I had to eat out for six days for breakfast and dinner which I had paid for in advance .