Owners were friendly and helpful and spoke a little English. The hotel is beautiful and full of antiques.
Hotel was a little noisy. You could hear the people above us.
Hotel staff, services, confort and location.
Extremenly helpful staff. Centrally located. Very interesting hotel - almost like staying in an antique shop! Very clean and comfortable room.
The rustic opulence was in keeping with the "tailored-to-tourists-meets-genuine-medieval-village-charm" feel of the town. The low-key staff was unobtrusive but prefectly friendly and helpful. Excellent location in the heart of the old village.
The smell of stale secondhand smoke pervaded the entire premises, even our non-smoking room, but opening the windows helped. The hotel itself was a bit tricky to find given that one cannot drive right up to the door (the ample and free public parking is very close by though, so not a significant problem).
really enjoyed our stay here.Hotel is in lovely old building packed full of antiques and complete with creaky floor boards! very convenient to all the sights of Santillana .If you like hotels with character you will love this one!
we didn't have breakfast as it is way overpriced at 9 Euro pp for continental.Lots of nearby cafe/bars for breakfast
Hotel well located right in the centre of beautiful medieval Santiallana del Mar. Amazing building packed with ancient nick-nacks - like staying in a museum.
Staff unwelcoming and too casual - dirty t-shirt and flipflops at check in desk. Rooms (we had 2) tired and dirty: dust in wardrobe, cigarette burns on bedsheets and chunks of wood missing from furniture. Very disturbed noisy night even for town centre hotel - dogs barking & TV on all night in flat upstairs. Breakfast basic. This hotel is expensive for the level of "service" offered.
Location, location, location and friendly staff. Set in a prime spot of the village of Santillana del Mar, this hotel is an integral part of the historic fabric of the main street Calle de Santo Domingo. If you like browsing in antique shops, you will love this hotel with all its nooks and crannies.
Welcome on arrival, lovely old hotel, wonderfull rooms. Staff were very warm and welcoming. Well worth a visit to this village would stay here again.
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.