Senggigi hotellia

Plussat: Outdoor facilities - pool, beach area, gym are quite nice. Few good restaurants in the neighborhood.

Miinukset: Could manage to check-in with delay even though I arrived after 3pm, had to wait 30 minutes in the lobby until they "checked" the room. It was terribly humid in the room - wet bed, wet walls, wet clothes. I am living in Indonesia for 2 years and have never experienced such phenomenon. Staff in the bar was washing glasses with their hands and serving these glasses to the next customers.

Plussat: Great location, super friendly and helpful staff. Awesome pool, breakfast and location.

Miinukset: Bathrooms were a bit old... probably needs a good makeover

Plussat: Staff are very friendly and helpful. Food are delicious more than our expectations especially the fruits! The piano player is also outstanding, my mum loves his performance so much and every morning! Swimming areas are amazing too and big enough for kids and adults without disturbing. We spent 5 nights here for the new year celebration, they have wonderful music and great band. The most amazing thing is the fireworks

Miinukset: Nothing

Plussat: Location was good

Miinukset: Bathrooms need to be updated

Plussat: Service is spectacular, location lovely and breakfast varied and great. Health club is somewhat small but new machines. The jacuzzi, steam room and sauna are nice additions. Pool is fabulous. We loved being able to walk to lots of restaurants and massages but then being secluded in the hotel. The service was so personalized and top notch. Loved every minute of it

Plussat: Loving the green and lush garden with huge trees.. the bed is so comfy, as you can expect from Sheraton. the Balinese waitress in the Italian restaurant told us to eat Sate Rembiga and it was delicious! thanks to her recommendation.

Miinukset: breakfast area waitresses were way to over reacting by hovering around me and my family.. like hello.. I want a quiet breakfast and not too many woman around us.. and I noticed that they only super nice to foreigners but less hospitality to us locals. General Manager please fix this.

Plussat: Beach , pool , friendly staff and food all good

Plussat: The rooms were nice. Pool was very enjoyable. Beach was very accessible. The resort was beautiful. Breakfast buffet is a 7/10. Would definitely return. Highly recommended. Great for the family.

Miinukset: The lunch buffet was just okay, could use some improvement. In terms of hotel buffet it was one of the better ones for sure, however.

Plussat: This was an idyllic place to stay, the hotel, facilities, beach and staff were very friendly

Miinukset: The only complaint is that the beach was pebbly not sandy

Plussat: Sijanti on on aivan loistava Senggigillä! Hotelli on hyvin keskellä kaikkea ja ravintoloihin, kauppoihin yms. on lyhyt kävelymatka. Hotelli on aivan upean niemen päädyssä aivan rannalla, josta on muutama askel miellyttävälle rannalle, ihanat maisemat sekä näkymä upealle auringonlaskulle. Hotelli on luonteeltaan hyvin resort-tyyppinen mutta hyvässä mielessä. Kokonaisuudessaan hotellin kiinteistö on ihana, hienosti pidetty ja valtavan kokoinen. Henkilökunta oli ystävällistä ja auttavaista. Aamupala oli todella hyvä ja runsas, paljon erilaisia vaihtoehtoja.

Miinukset: Vaikka aamupala oli loistava niin päivisin sama ravintola oli jostain syystä todella huono. Muu mielestämme ikävä asia oli, että yhtenä päivänä hotellille saapui kahden bussillisen verran ulkopuolisia turisteja pällistelemään hotellin omalle allas alueelle ja rantatuoleille, joka hieman kummastutti ja rikkoi ns. "rauhaa". Lisäksi bungalowien seinät olivat ohutta bambua, joten kaikki äänet (yölliset eläimet, moskeija, muut ihmiset) kuuluvat todella hyvin. Hotelli on ehkä tyyliltään hieman vanhahko mutta kuitenkin siisti niin se ei haitannut.

Plussat: Staff are amazing! Always with a smile in their face and happy to truly help. Perhaps their English is not the best but really, attitude is everything! The facilities are great, the rooms very comfortable although not that modern. The beach is clean and the best spot en Senggigi. Close to all restaurants and bars, and 1 hour from the airport and from the Bangsal port. Complimentary water was provided every day, and flexibility with checkout time. Would definitely recommend to my friends!

Miinukset: The rooms could be updated and breakfast can be improved by adding more food options. Both are more than OK, though! :-)

Plussat: Hotellin sijainti on hyvä. Lähellä mm. edullisia spa/hierontapalveluita. Hotellin ranta oli myös kaunis. Hyvät snorklausmahdollisuudet, mutta oman majoittumiseni ajankohtaan (helmikuu) virtaukset olivat hieman liian kovia. Nähtävissä kuitenkin koralleja, hienoja kaloja ja kilpikonnia. Hotellin buffee aamupala oli monipuolinen ja hyvä. Tarjolla kahta eri mehua, kokki tekee haluamasi munakkaan, lämpimiä ruokia, pannukakkua, paahtoleipää, makeita pullia yms. Huoneessa oma jääkaappi ja merinäkymä (bungalow). Henkilökunta erittäin ystävällistä ja palvelu nopeaa. Kyselivät jatkuvasti onko kaikki hyvin. Oman huoneeni nettiyhteys ei toiminut alkuun kovinkaan hyvin, mutta mainittuani asiasta se tultiin korjaamaan heti. Hotellin läheisellä rannalla pystyy surffaamaan hyvin, jos sellaista haluaa harrastaa. Hotelli järjestää tarvittaessa myös retkiä ja vuokraa snorkkeleita/räpylöitä.

Miinukset: Huoneesta löytyi vain yksi pistorasia, joten puhelinten ym. elektroniikan lataaminen oli vaivalloista. Huonekalut hieman kuluneet ja kaipaavat päivitystä. Hotellilla sattui olemaan konferenssi samaan aikaan ja iltajuhla ravintolassa jossa myös muut asiakkaat söivät. Iltaohjelma (live musiikki, konferenssipuheet yms.) häiritsi jonkin verran omaa rauhallista ruokailua, koska illan aikana ei kuullut keskustelua lainkaan. Tämä vei tunnelmaa omasta rauhallisesta auringonlaskuillallisesta.. Jos kaipaat rauhaa niin kannattanee varmistaa onko hotellin konferenssitilassa paljon varauksia..

Plussat: Great place location and staff

Miinukset: Nothing

Plussat: We were upgraded to a Pool Villa Club and we felt like royalty. Loved having direct access to the pool lagoon and the afternoon tea.

Miinukset: Our TV in the family room did not work well and although we asked for it to be fixed it still didn't work

Plussat: The resort is just beautiful! The staff are amazing. I will definitely be staying here in the future and highly recommending it! Such good value all around

Plussat: The location on the beach was amazing as were the grounds & gardens. Short walk to the main road for restaurants & bars. For its age it is very well maintained & a great place to relax.

Miinukset: No real negatives.

Plussat: The location of the hotel in Sengiggi was a real plus point - close to nearby shops and restaurants and of course the beach. The grounds are reasonably extensive so we didn't get a feeling that the place was busy at all. Happy hour at the beach bar watching the sunset was definately worth it.

Miinukset: The resort is relatively old and whilst I don't mind traditional decorations, felt that the hotel is definately in need of an upgrade. I was ther just over 20 years ago when it was first copmpleted and it doesn't look like much has changed in that time. We had a standard room, and it was fairly basic.

Plussat: Great beach. Bungalow was close to the beach bar and beach. Friendly staff. Good entertainment.

Miinukset: The restaurants pretty much had the same menu.

Plussat: The place has a beautiful and relaxing garden. The hotel is really colse to the private beach.

Miinukset: The price of Basilico restaurant were more expansive and the food was not so good.

Plussat: Interesting design. Unusual pool on the roof. Very nice personnel. A lot of TV-channals.

Plussat: Location was perfect for food and other amenities, close to main town.

Miinukset: Staffs knowledge about surroundings tourism areas are below par.

Plussat: We stayed at Jeeva Klui for 5 nights. What was best about the place? The staff were by far the best we have encountered in our travels. Dini and Ken thank you - you guys are the hotels best asset. The location is great but you’ll need a motorbike to get around. Don’t think we could fault anything. We are coming back to stay at Jeeva Santai soon - hope it’s just as good as Klui.

Plussat: very comfortable bed mattress and pillows in the room, staffs were polite and nice, food was good but not so many options and a bit overpriced, the spa was good, direct access to the beach (but you can't really swim near the beach because the sand was full of small rocks/corals)

Miinukset: I felt the room looks like an old room. A bit dirty when we came, especially in the bathroom the shower had a spyder net hanging in the wall! I am expecting to have a water spray/flush in the toilet since I'm Asian (No I don't like washing my private area with toilet paper!). They didn't have one in any toilets (I mean cmon it's in Lombok! even the hotel in Bali has it). Decoration pillows (not bed's pillows) they put in the bed too was dirty and dusty! Also, it was kinda annoying when you're chilling on the beach then locals trying to sell their stuff and was waiting for you in the beach. You want peace and keep things private when you're staying in a resort!

Plussat: There is not one negative thing to say about our second stay at Jeeva Klui, we loved everything! The staff are so helpful and friendly, the poolside facilities, breakfast, restaurant service, and the stunning ocean view rooms are second to none! We will be back again soon we hope! Terima Kasih banyak!

Miinukset: Nothing at all.

Plussat: Great beachfront suites and cabana’s for a super zen relaxing holiday.

Miinukset: Not a big deal but the food was not that authentically Indonesian

Plussat: Hlökunta oli erittäin ystävällinen ja palvelu oli ensiluokkaista.

Miinukset: Huoneessa oli tarjolla pullotettua vesijohtovettä. Siihen on turistin turha koskea. Halvemmissakin hotelleissa on tarjolla ilmaiseksi mineraalivettä ym. Neljä pikkupulloa 3,8dl maksoi 11€

Plussat: Everything here.. The view from our room, natural environment,good food of the restaurant & friendly staffs..

Miinukset: Around Jeeva Resort don't have any bar & restaurant, need to take taxi about 10 minutes to the town..

Plussat: The daybed on the porch

Plussat: It’s a very beautiful, atmospheric place, it’s pretty calm there and it has an amazing view of the ocean. The rooms are clean and cozy, minimalistic stylish design. The territory is really great with lots of plants.

Miinukset: It is not so significant but I had some issues with faucets, they should check them and my shower was leaking a bit when I was changing the “mode”.

Plussat: territory, privacy, swimming pool, room

Miinukset: no hairdriers, body lotion and bath robes in a room. Many stones on the beach

Plussat: Location

Miinukset: Air conditioning struggled rooms need updating

Plussat: Privacy in the villa with its own pool

Miinukset: We stayed in the one bedroom villa it is overpriced needs a total revamp. Only 1 sachet of coffee for 2 people. The room smelt musty when we walked in as if we were the first people in a long time. Fridge didn’t work properly leaked. Air con in the bedroom was very poor had to have the ceiling fan on as well which was noisy. The bed sheets had stains on and curtails dirty. Dressing room no plug to dry your hair etc Bathroom very big but sink had stains from moldy water and so did shower cubicle. Basic bathroom accessories in a scabby cardboard box which has seen better days old and crumpled. Pool area ok but decking in major need of being replaced old chipped faded & bowing. Had to ask for pool towels none in the villa Breakfast very poor would rather have a buffet you have to choose 1 of 3 from a card Just not very nice. All the above was reported and they offered us a change of room at 10pm as we were going out. We declined due to only staying 3 nights. My photos make this place look good very deceiving I would not stay again

Plussat: Our room was fantastic

Miinukset: Pool was dirty

Plussat: Location good

Miinukset: Rooms smelly.

Plussat: Breakfast is good. The location is opposite the beach, but only about 400 meters walk to the beach. Staff are nice.

Plussat: Very accommodating staff. Lovely room with amazing beds! Both pools where lovely but we especially loved the top one! And loved the fact you could rent dvds from reception!

Plussat: The staff is brilliant, smiling and kind and the chef great. To come back to. To do: the romantic dinner.

Miinukset: 6 days was too short!

Plussat: The setting, villa and vires

Plussat: The location, cleanesse, staff response. I have to thank all the staff for their politeness, eagerness to make your stay as comfortable as possible. Special thanks to the duty manager Mr. Rusmadi who is an excellent professional and very capable person. Sudamala resort are very lucky to have him. Thank you very much for all your help and support.

Miinukset: The basin drainage was blocked several times even after they fixed it.

Plussat: Cleanliness and comfort of the rooms

Miinukset: Location was a bit of a journey however hotel were very accomodation with transport etc

Plussat: Excellent Villa, Staff are very friendly and make the holiday a much nicer experience, Breakfast options were excellent and food was delicious.

Miinukset: Far from the centre, requires a taxi to get around.

Plussat: ‏The resort is beautiful and quiet. The staff are friendly.

Miinukset: ‏there is a problem with the air conditioners in all rooms (balinase style) that was very bad I could not sleep and the room was replaced but the same problem, when the room was upgraded to fully overlooking the ocean the air conditioners were very excellent i think that related to design of room

Plussat: Very relaxing and comfortable stay at Sudamala suites. Amazing room and outdoor shower. Great cocktails and breathtaking view at the sunset bar. The egg Benedict and chocolate croissant at breakfast were delicious. All staff were very friendly and accommodating. Perfect place to stay if you want a quiet and relaxing experience. Probably the best part of my trip to Lombok!

Plussat: Loved everything about this gorgeous property! Perfect location. Friendly and awesome staff. Nothing is a problem. Amazing food by a great Chef! Facilities are excellent - loved the Day Spa! The perfect place to relax and reset for the year! This was my 5th stay and I will be back!

Miinukset: Nothing!

Plussat: Food is very good, staff is very friendly,. The location is perfect and there are a lot nice warungs and beaches in walking distance

Plussat: Stay in 3 bedroom Villa with own pool. Beautiful beds and bathroom.

Miinukset: Same breakfast menu everyday was a little monotonous. No kitchenette in 3 bed Villa.

Plussat: We stayed over the New Year there and joined the party at the hotel. This was awesome experience with extraordinary entertainment led by the hotel owner. We had a lot of fun. We also highly recommend to visit the beautifully designed hotel spa and to have a dinner at the White Elephant restaurant

Plussat: Staff especially Jailani were fantastic,so helpful and friendly. The rooms were amazing,pool and view were fantastic. Aircon was also very good. The food was very nice. One of the nicest hotels I've ever stayed in!

Miinukset: Our shower wasn't hot that was the only negative.

Plussat: Beautiful place, an oase near the main road that you could not hear. Staff was very helpful. Place was quite, even at the pool. Owners are Dutch and very kind.

Miinukset: There could have been some sofa on the terrace. We only had two chairs.

Plussat: Breakfast was FANTASTIC. Could not fault the food or the service.

Plussat: Lovely setting beside the sea, great pool. Excellent rooms and restaurant and helpful staff. Great place to relax.

Miinukset: Rooms a bit dark, needed lights on constantly even during the day.

Plussat: Puri Mas is a lovely boutique resort with well appointed rooms/villas set in beautiful gardens. The hotel staff deliver excellent service and are extremely friendly and helpful. The location is good, the hotel is right on the seafront and it also has a good sized pool and sunbed area. The restaurant is excellent, breakfasts are good and the hotel is only a short taxi ride to the main town of Senggigi should you wish to eat elsewhere. I would not hesitate in rebooking this hotel in the future.

Miinukset: n/a

Plussat: The main thing was the friendliness of the staff. Without exception they were gracious and charming. For us the gardens were superb, and our balcony overlooking them was a joy. The food and service in the restaurant was first rate.

Miinukset: We were fortunate to have a private balcony room accessed by a spiral staircase, which we didn't mind. However we thought the ground level verandahs were a bit public, though many people would have enjoyed them.

Plussat: The resort was really nice and beautifully kept. We stayed in one of the villas with it's own pool. Very relaxing and the hotel food was really nice.

Miinukset: The beach nearby was somewhat limited (black sand and very rocky ocean)

Plussat: The bungalows were beautiful and I especially liked the stylish outdoor bathrooms. In our rooms the small touches such as flip flops and sarongs were nice. The staff were all really kind and friendly. Beautiful gardens.

Miinukset: The food could be improved, it was nice but room for improvement.

Plussat: Staying in a pool villa was quiet and secluded. We were never interupted by housekeeping or other staff for trivial things.

Miinukset:

Plussat: Fantastic location and nice, relaxed atmosphere at the resort. The staff were very helpful (particularly in helping us to arrange an excursion).

Miinukset: The food was average - not to the same standard as the rest of the resort.

Plussat: very pleasant hotel, very friendly and efficient staff, confortable accomodation, ideal for a few days break in a quiet and relaxing resort

Miinukset:

Plussat: Friendly staff

Miinukset: Traffic noise. Some bungalows are too close to the road.

Plussat: Its location and kind staff, save a few drawbacks its a goodplace. they have also started some new villas in modern balinese architecture worth considering those insted of the traditional rooms.

Miinukset: The rooms looked clean in apperance but the wooden floor had an oily feel to it and there was only an outdoor open to sky toilet with shower which had a problem of lizards and there was no television.

Plussat: Nothing, could not wait to leave. Was treated differently to other guests as we were Western. I felt discriminated against our service was slower than others, locals and muslim guests were greeted with drinks on arrival, we were not and we could see the difference in service by the staff towards us and others. Coffee would take ages to arrive in the mornings (usually after we had finished breakfast) and when we were leaving we missed out boat due to the taxi that we ordered turning up late. I booked the taxi the day before, and arrived at reception with our belongings 5/10 minutes before our taxi was due to arrive. I informed the guy on reception that we had booked a taxi with them for 10am and at 9:55am he said it will be 10 minutes. Then at 10:15 he asked what we were waiting for (even though he knew we was waiting for a taxi). When the taxi did arrive the driver was a pest, a nuisance who did not listen. I told him between 10 and 20 times we had a boat booked already and he still continued to say ‘i will take you to my friend he will give you good price’. He would not take no for an answer and even drove us to a different port. Awful experience avoid the Senggigi area and especially this hotel.

Miinukset: We used the laundry service next to the hotel and was told our clothes would be sent to reception the next day by 3pm. Still wasnt there by 4pm so i went to the laundry to collect myself. They could not locate my clothes for 30-45 minutes and when they eventually found them they were wet and smelt like wet dog. Resulting in some of my clothes being ruined and i had to re wash everything else, huge inconvenience. Whenever we went into town, we was swarmed upon by locals 5/10 at a time who would not listen or take no for an answer. Traveling to Lombok, impartiality Senggigi and this hotel was a huge disappointment i would like to forget. I really do advise westerners to avoid this place. Coffee would take so long to arrive in the mornings i could of grew the beans myself in the time it took! I do believe we were treated differently because we were Western. My girlfriend was upset the whole time at how we were being treated. Roles reversed there would be uproar.

Plussat: the room and private pool

Miinukset: the private pool is deep

Plussat: Staff was extremely friendly. Room was really great especially the pool inside. Couldn't enjoy it really as we were late check-in but the room was nice! Thank you for the decoration birthday

Plussat: Henkilökunta hoiti hienosti sen, että halusimme lyhentää oleskeluamme ja olivat asiallisia ja mukavia meitä kohtaan. Hotelli on myös todella tyylikäs ja elegantti, mutta aika vaikeakulkuinen pienen lapsen kanssa, sillä siellä on niin paljon portaita.

Miinukset: Matkustimme vuoden ikäisen lapsemme kanssa ja vaikka hotelli mainostaa itseään perheystävällisenä, niin se ei ainakaan sovi ihan pienille lapsille. Hotelli on enemmän pariskunnille ja häämatkalaisille. Uima-allas ei ollut pienille lapsille soveltuva, joten se jäi käyttämättä kokonaan. Syöttötuoli ei ollut ravintolassa ja kun kysyimme voisiko ravintola valmistaa ruokaa lapsellemme, niin saimme tönkön vastauksen, ettei mitään ole tarjolla. No lopulta kuitenkin he valmistivat riisipuuroa, kun kysyimme, etteikö heillä todella ole mitään mikä sopisi hänelle. Ravintolan palvelu oli muutenkin todella hidasta ja ruoka ylihintaista mielestämme. Pyysimme aamupalan huoneeseemme, koska emme voineet syödä ravintolassa yhdessä, kun tyttäremme ei jaksa istua paikallaan ilman syöttötuolia. Aamupalalta puuttui mehu, pannukakku ja kahvi/tee. Huomautimme tästä tarjoilijalle, joka toi meille aamupalan, mutta hän käski vain soittaa ravintolaan. Saimme lopulta soittaa ravintolaan kaksi kertaa, ennenkuin saimme kaiken mikä kuului aamupalaan. Lisäksi meille sanottiin, että kahvi/tee ei kuulu aamiaiseen jos tilaa aamiaisen huoneeseen, koska huoneessa on jo valmiina kahvia/teetä, mikä oli meidän mielestä törkeää! Päätimme lopulta lyhentää viikon oleskelua kolmeen päivään, koska emme kokeneet, että saimme niitä palveluita mitä lapsiperheen kaipasimme. Lisäksi huoneen hinta tuntui kalliilta siihen verrattuna, mitä palveluita ja mukavuuksia siihen kuului. Huoneen siivous oli ihan hyvää, mutta tarjoittimet ja astiat jätettiin vaan ulos eikä niitä viety ravintolaan. Vaikutti siltä, että ravintolan henkilökunta oli kovin nuorta ja kokematonta. Hotellin lähellä ei ole juuri muita ravintoloita, joten jos haluaa syödä muualla, niin pitää ottaa taksi tai kävellä noin 15min.

Plussat: Size of the room, private pool, friendly staff- evreryone from reception to the restaurant staff. Always welcoming everytime we went out. Greenery around the hotel, well kept hotel ground. And the view from the restaurant. Breakfast was good everyday - limited choice but tasted good.

Miinukset: Housekeeping seemed bit inconsistent such as some days we had a face/hand towel each while other days its was just one between the two of us, toiletries not restocked everyday - nothing major as we carry our own. It is bit of a shame that what could have been the really gorgeous villas are starting to show their age as it seems they are not maintained properly, really simple things such as tap in the bathroom looked like it could come off anytime, container for shampoo/conditioner was chipped, mould starting to buildup near deck in the outside area. I think if attention could be paid to maintaining little things it could be even better. Most of the the villa is built on a hill/slope which goes up to the restaurant and other villas, so has lots of stairs, but only one lift which was out of order most of our stay anyway. Please note the lift actually only goes single floor, its almost like olden day pulley system, doesn't have the capacity ti get in and out of multiple floors.So be prepared to walk lots of stairs - did not really bother us but if you have any issues with mobility you'd want to consider staying here.

Plussat: Allas, palvelut ja siisteys. Henkilökunta omaan makuun melkein liian palvelualtista, mutta kai tämä pitää yleisesti positiiviseksi asiaksi laskea.

Miinukset: Wifi ei toiminut huoneessa käytännössä ollenkaan. Taitaa kuitenkin olla huoneriippuvainen asia, koska yleisissä tiloissa pelitti hyvin.

Plussat: Welcome massage.

Miinukset: Wifi in the room had a bad signal and did not work.

Plussat: The hotel design was stunning and very relaxing. So much attention to detail. The staff were very helpful and friendly. The food was reasonably priced (even the mini bar) and the food (dinner and breakfast) was delicious. The bed and oversized pillows felt luxurious. I would definitely stay at Svarga again. Great value for money

Miinukset: The lift to the restaurant wasn't working. It would not be suitable accommodation for people with hip or knee problems or those with a disability. The hotel was also experiencing an ant infestation (in the restaurant, the rooms and even on the reception desk)

Plussat: Uima-allas oli hieno, henkilökunta ystävällistä (etenkin nuori harjoittelijapoika) sekä ruoka maittavaa.

Miinukset: Kävellen ei päässyt minnekkään sekä huoneessa oli paljon hyönteisiä. Lisäksi Wi-Fi ei toiminut kunnolla huoneissa, mutta julkisissa tiloissa kyllä.

Plussat: Fits for staycation and honeymoon or for us who need a peacefully place. I LOVE THE BANANA MILKSHAKE SO MUCH

Miinukset: Located far from the city center. Restaurant located too high and lift can't operate. Type of breakfast menu less diverse.

Plussat: Sijainti keskeinen. Kuntosali hyvä ja allasalueet mukavat.

Miinukset: Hotelli oli tehnyt tuplabuukkauksen huoneeseeni. Sain ensimmäiseksi yöksi sviitin käyttööni, mutta seuraavana päivänä piti odotella vaihtoa toiseen huoneeseen. Olisi ollut mukavampi saada yksi ja sama huone käyttöön koko ajaksi.

Plussat: Pool and room OK

Miinukset: Booked a cottage room but when arrived we were told it was closed for maintenance. As being a local ( bali resident ) we checked several times with the Hotel about our accomodation and what was available during our stay. But again did not get a full fact. To achieve our correct booking we had to threaten a non payment with reception staff as they superiors will not pay us a courtesy to come to explain the circumstances in the so called changes in our accomodation.

Plussat: Good breakfast! not so many choices as before but still ok. Strategic location.

Miinukset: the bed is a bit hard.

Plussat: Warm swimming pool, reception was lovely, staff were incredibly personable and helpful, breakfast was a very extensive selection of western and Asian, welcome massage was very good, and location was central to everything in Senggigi!

Miinukset: Bathroom got quite humid and stuffy, which can create a slight damp smell. Also need to keep bathroom door closed to keep air con working effectively.

Plussat: facilities

Miinukset: the location was very bad. noisy location. I couldn't sleep well.

Plussat: The newer building provided a marked difference in the quality. Air con was more efficient, shower was a little more conistent although the lighting was very dull. The buffet breakfast was okay, nothing too exciting, though dinner was much better. Checking in and out was a breeze and all the staff bend over backwards to be helpful. In particular people relations Andry was exceptional in trying to solve any issues I had, including offering to change my rooms because of the noise from the street.

Miinukset: I stayed at Aruna Senggigi Hotel after booking a last minute trip to Lombok. My first night I stayed in the cottage but found it difficult to sleep in. These small bungalows, in the older part of the hotel are a little tired now and in need of a facelift, the lighting is insufficient and the rooms aren't sealed very well either so you will find insects in the bedroom, as I did the first morning when I found lots of tiny little ants swarming my room service from the night before.I opted for a AUD75 upgrade for the week into the newer building. I was given an ocean view, which was great except be warned that on this side of the hotel, with a single pane of patio glass, you will hear the music from the bar next door and opposite side of the road until at least midnight if not as late as 3am.

Plussat: The room was super comfortable, very quiet, superb AC, the garden areas were lovely, the breakfast buffet was marvelous with many options for vegetarians and little traditional sweets to have with a coffee afterwards. We'll for sure be back again.

Miinukset: The front office gentleman who checked us in seemed grumpy and uninterested. It wasn't a very friendly first impression of the hotel. But all the restaurant staff and especially the guest services woman were wonderful!

Plussat: The staff were just lovely. They could not have been more helpful and accommodating.

Miinukset: Although it was Central it was still a bit of a walk in the heat of February to get to the main street.

Plussat: Really enjoyed our stay at mama Bella’s retrait! Owner and staff helped us with everything, beautiful swimingpool, everything well maintained.

Plussat: This retreat was great in every way. You could not want more than this.

Miinukset: No dislikes

Plussat: Lovely accommodation, the presentation was beautiful and the staff were very friendly

Miinukset: The only problem was being very close to a mosque, so the daily prayers 4 - 6 times a day did disturb the tranquility of the place. But we were in a muslim based country so its part of the package

Plussat: Staff were excellent as was the resort

Miinukset: Nothing

Plussat: A quiet oasis, very clean and tidy, staff were all excellent, very helpful, spoke good English, and helped with our attempts at Indonesian! We felt very comfortable there. There is a small book library to swap/borrow from, nice little breakfast, warungs close by ranging from local food to a mix of local/western and some upmarket places. Would definitely stay again!

Miinukset: To see the rest of the island you would need to keep moving- eg It’s about 2 hours one way or so to get to the south around Kuta (which is worth exploring). So it’s not really a complaint!

Plussat: Lämminhenkinen ja kaunis paikka. Henkilökunta oli ihanan ystävällistä ja avuliasta. Myös sijainti oli ok.

Miinukset: Liked everything

Plussat: Clean, room was spacious, pool area lovely, staff very friendly & efficient

Plussat: Really nice installations and swimming pool. Shame didn't had time to enjoy more the hotel

Plussat: Absolutely everything! The employees are amazing. They really want you to be happy. I would like to specialy thanks Adit and Aza, they make our visit a real dream. Adit is really the man of the place. Thank you again for everything you did! We were supposted to stay for two nights and we stays for a week. The place feel like you are in real vacations, with the huge pool, the spa, the black sand beach, the sunsets, the vegetation, the smell of the flowers and of course the really good cocktails (thanks to Paul and Adit again)! It is possible to rent a motorbike. It is well located, few minutes by moto of the city of Sengiggi. And if you can, i really suggest you to do a road trip on the north way.... the coast is georgeous! Again, i have to tell that it was the best team and the best people i ever met in a hotel. We will never forget this experience and would like to go back one day. Thank you again for everything! Marie and Seb

Miinukset: Nothing

Plussat: The room was big and clean. Furniture looked royal. The bed was comfortable and big. The brakefast was super good : a la carte. Especially American brakefast with bacon and eggs. The heart shaped pool was stunning. The garden was really beautyful : very well kept. The beach was right next to the hotell - beautiful and clean. The stuff was very friendly and helpful.

Plussat: The hotel was fabulous. The staff were very friendly & helpful. The room & bathroom was huge. You're so welcomed there. GREAT buffet breakfast. Changed sheets and towels every day. Good price as well.

Miinukset: There was nothing to complain about.

Plussat: Hyvä huone, allas ja reippaita mukavaa henkilökuntaa ravintolassa.

Miinukset: Kallista ruokaa ja juotavaa. Huoneen ilmastointilaite sylki jäätä ja valutti vettä lattialle. Vähän kaukana Senggigin keskustasta.

Plussat: The bedrooms are very clean. The stuff is very nice, open and friendly. The breakfast is amazing

Plussat: Hotel Stuff, clealniness.

Miinukset: hotel location, room view. all the facilities mentioned in the net was not provided.

Plussat: The best of the hotel was the swimming pool and the spa, the room was OK but no natural light.

Miinukset: We asked help to rent a car but they only tried wth one company (of course, one of his friends), no good service at all because we did not have a car and at the end our only option was a motorbike. The restaurant was very expensive. The location was far away from the restaurants and the center of sengigi.

Miinukset: Slightly gloomy atmosphere. Old and outdated.

Plussat: Hotel staff try to "do they best"

Miinukset: But somtimes it not enogh. The restorant is too basic

Plussat: Helpfull staff,huge room,clean and comfortable,all good!thanks.

Miinukset: the only problem i had was aircond didn't work well, but I appreciate the owner came to my room when I complained about it in the midnight, he tried to make it better but it didn't work until checkout time, even though I really wanted to rest and sleep well there.

Plussat: The pancakes were tasty.

Miinukset: Lack of management from the owner which filtered through to the staff who work under him.

Plussat: Staff were very friendly, helpful and hospitable! Room was huge and very good value for money. Would definitely recommend and stay here again!

Miinukset: Air con wasn’t very good. Fridge wasn’t turned on ready for use.

Plussat: Spacious, clean room, With Kitchen area, all amenities needed. The ecological engagement is appreciated. Nice pool. Staffing always helpful and polite. Welcome drink and snacks offered, making you feel very welcome and at ease.

Miinukset: There was a power outage for a day, it didn’t bother us too much but it can affect some travelers so always good to know. But staff apologized and did everything to get it back asap.

Plussat: Very nice room with bathroom, swimingpool and service. We asked for rent a bike - no problem. You will enjoy this accomodation. I can recomend it.

Miinukset: I really can't find any disapointed thing.

Plussat: You can rent a motorbike 65.000 (very good ones) Close to everything you need/want to see. But motorbike is recommended if you don't want to grab a taxi all the time. Very friendly and helpful staff (owner speaks perfekt englisch and is very helpful)! Nice rooms, modern, proper aircon and daily good room service. Nice atmosphere and clean! Enjoy my stay here every minute. Very good value for the money!

Miinukset: If you don't want to ride a motorbike or drive a car you need to take a cab to Senggigi (~10.000). But it's no problem they wait 2 minutes by foot or just use the my Blue Bird app ;)

Plussat: Spaciuos room Friendly staff Two pools Great breakfast Good quiet location Very good value for money

Miinukset: Air conditioning bit weak

Plussat: Staff very helpful

Plussat: Wonderful place! Beautiful rooms with beautiful pool and chill area. The staff are fantastic and when I visit Lombok I will stay here again. Also make sure you check our Lombok Box bar

Plussat: Friendly stuff

Miinukset: Very dirthy bathroom, long time to wait until u ll get breakfast, beach full of garbage, nobody was swimming there, nothing to do in this part of Island

Plussat: The people were lovely and they were super accommodating and helpful

Miinukset: The property is a little rundown and not super clean, but not all that bad either for the price

Miinukset: Breakfast should be more various

Plussat: Friendly & attentive staff and quiet location.

Plussat: Staff were so friendly and helpful - they even refused a tip for carrying out heavy cases upstairs. Organised our our onwards transport by taxi and boat to Gili Islands for us. Big spacious rooms and great shower!

Miinukset: No sun at all, all day round pool - trees need cutting back. No view from balcony either because of this. Painfully slow breakfast service.

Plussat: Very friendly people help you whit everything possible

Plussat: Good value for money, staff very friendly spoke good English and attended to any issues promptly

Miinukset: Just a little out of the main tourist area but only a cheap taxi ride away

Plussat: Very nice rooms and very helpful staff.

Plussat: Great, clean place, wonderful crew! Thanks Zuzana, thanks guys!

Miinukset: Mosquitos

Plussat: The rooms were very clean and the staff were very attentive. Food was cooked everyday by a local woman and it was very authentic and delicious. There were some really interesting sights in the locality and some fabulous beaches along the coast. It was a very good base.

Miinukset: Sometimes at night there was some noise from the hotel behind the homestay but otherwise it was peaceful and relaxing.

Plussat: The breakfast is excellent, also staff is friendly and help us to provided what we need for pray, and thank you so much for the decoration.

Miinukset: Its just the shower not not going well..

Plussat: breakfast was good but the location is bit in where we have to walk. but overall it's good.

Miinukset: Only issue I had was the shower pressure. since the water pressure is really low it takes a long time to have a shower.

Plussat: Great breakfast, nice calm place, beautiful garden. Great location too!

Plussat: Good Homestay, friendly staff and owner. Had a good 2 nights here.

Plussat: Personal

Miinukset: Noise by guests

Plussat: Wonderful views, fantastic breakfast. Incredible host. You don’t get better than this.

Miinukset: Nothing

Plussat: Everything was nice

Plussat: Very nice quiet place in the hills of Sengiggi. It has an amazing view! Maya and her daughter are very nice women who do everything to make you feel home. This is a secret pearl, for people who love to stay in a small accomodation far away from noisy streets and touristic areas, but still close enough to beaches, forest, communities, nice restaurants.

Miinukset: Nothing!

Plussat: It felt very private, was a lovely home with attentive staff who gave you personal attention.

Miinukset: Sunset Lavinia is a little bit out of town. We actually liked that, but you might need a taxi (inexpensive and plentiful)

Plussat: Beautiful location with views of the mountains, jungle and sea ... and occasionally the distant island of Bali! A perfect place for a bit of peace and quiet. It was so restful we didn't feel the need to explore the rest of Lombok that much... Thank you Maya for being an excellent host!

Plussat: Perfect place with a perfect owner

Plussat: The owner Maya was really helpful. We did enjoy our stay. Great views. Not far from the city. Quiet area. Nice swimming pool good for kids as well.

Plussat: The pool, the view and the breakfast

Miinukset: A little far from restaurant if you wish to walk

Plussat: The environment is beautiful. Lovely garden and gorgeous room with outside bathroom. Everything is very clean and WiFi was great. The staff was so caring and always looking out for you (even came to our room with some cake at night). We stayed at a total of ten places in Indonesia and this was our favourite one.

Miinukset: Location wise it is in between busy places. So if you’re looking for a place with more of tourist vibe that might be good to know. Didn’t bother us at all though.

Plussat: What is not to like in this hotel? It's exceptionally clean. Staff is amazing, discreet yet very efficient. The recommendations made by Sophie and her daughter were just on point and made our stay memorable. The breakfast is just perfect both in quantity and quality (proof that you don't need a not ending buffet in order to be full at breakfast. The pool is perfect and the garden surrounding all the property makes you feel like you're in the middle of a colorful jungle. I couldn't recommend this place enough to anyone visiting Lombok.

Plussat: Really good breakfast and good WiFi The hosts are really friendly and helpful

Plussat: Everything, the place was just amazing, exactly what we wanted and more. Everything was perfect and the bathroom was out of this world.

Miinukset: Nothing

Plussat: The owner and staff hospitality The ambience The breakfast The shower

Miinukset: It would help if it has in-room kettle. But not such a big deal.

Plussat: Everything was perfect. Staff and owners (mother and daughter) were extremely sweet and ready to help you. The rooms are big and clean. There are beautiful plants everywhere and a nice swimming pool. Best breakfast I had around... I strongly recommend

Plussat: Fantabulous pool, comfy bed, colourful plants/flowers, wonderful internet speed

Miinukset: Nothing

Plussat: I had an incredible stay here, everybody was so welcoming and kind. There was access to water refill at any time and the breakfast was fantastic! Thank you!!

Miinukset: Nothing to say

Plussat: The hotel is absolutely fantastic. Modern and very clean rooms, a beautiful pool and very nice staff. Breakfast is also very good. Scooters can be rented directly from the hotel. highly recommended.

Miinukset: Nothing to say.