Shah Alam hotellia

Plussat: The room is super clean.

Miinukset: Wide variery of food for breakfast, but the taste is just moderate.

Plussat: breakfast at hotel was of good quality and variety was impressive

Plussat: The room the people. The manager and the staff anie, zul and everyone from t front desk to the porter did an excellent job. Very humble staff and very understanding. When we come to sunway we feel at home. That is very rare that you get such feelings in hotels

Miinukset: None

Plussat: Fast service and friendly

Plussat: Every time goes to KL, will stay here. Good service with large room. The reception is always warm and nice, Far2 and Chav provided lots of help.

Miinukset: A little bit noisy for the room facing to the road

Plussat: The location of the hotel is the best point. Both hotels are connected to the Sunway Lagoon theme park through escalators linked to the hotel. This was most convenient to us since we were traveling with a two year old. Breakfast served by the hotel was relatively good but the restaurant (which is a food court during the day) gets rather crowded and things run out quickly although they do get replenished. The hotel is also linked to the Pyramid mall which offers a host of dining and shopping options.

Miinukset: Although the rooms were stated to be 32sq meters, (we booked the standard room which had view of the inside of the building) the layout is such that the functional space seems much smaller since there is a passage which led to the bathroom in our particular room which wasted space. The carpets and bathroom were visibly old.

Plussat: Everything..

Miinukset: Nothing at all...

Miinukset: Bad view due to king size bed only available on low floors

Miinukset: Issues with Lift

Plussat: Great location and facilities! Love that it's connected directly to 1 Utama that makes shopping and finding good very convenient. Rooms are clean and well kept, and beds are really comfortable.

Miinukset: Pillows were a tad too soft so I ended up with a bit of a sore neck. Also breakfast can get a bit boring though the spread is decent.

Plussat: The breakfast is superb... I love so much.

Miinukset: Road for car parking ...

Plussat: Breakfast good, Room Clean Location perfect for shopping.

Plussat: Very comfortable bed and other facilities within quick reach

Miinukset: Some of the reception staff do not speak and understand English well. I think they messed up my room payment. Kindly check if there's a double payment.

Plussat: The room was amazing, great view, very clean and classy. Nothing bad to say.

Miinukset: The parking ticket was validated and i was told i have to pay rm5 but when i put my ticket in the auto-pay machine it charged me rm12. Was it an error on my part or hotel?

Plussat: Yes I’m like and happy for the service

Plussat: Clean room. Room interior is good. jet spray for toilet commode I come early morning around 8:30, but they give me early check in without extra charge.

Miinukset: No weight machine and even when I asked for help it took ages to come with one small weight machine. Commode sitting space is very congested and also the position of shower can make difficult for a little fat person.

Plussat: Excellent service from staff. Good breakfast spread. Easy parking. Comfortable room. Good selection of TV channels. Quiet. Love the pillows and mattress.

Miinukset: 1. Couldn't get hot water from the overhead shower. 2. Slow response from staff when attending to purchase of chocolate/pralines opposite the reception desk.

Plussat: The bed was extremely comfy & the glass windows across the whole width of the room brought in the much welcoming nature lighting from the sun, i love it.

Plussat: Other than the food is great

Miinukset: Room service options is limited and Malay cuisine is not that good

Plussat: Enviroment with friendly, polite and understanding staffs around.

Miinukset: The way staffs at restaurant being treated/responded during approached to offered him a drink(suspected someone with higher position we believed who work with the same company)! Im feeling so lucky to have it clearly with my own eyes.

Plussat: Near the mall, and easy to access, even late in night. And also easy to access the car park.

Miinukset: Breakfast too much crab, and not much selection on fruit and vegetable.

Plussat: The room is very clean and the bathroom is great.

Miinukset: I think the iron change to the normal non steam one is better for the guest who are choosing to stay in the non smoking room. I am not familiar to use the iron with steam function, while using the iron, the smoke detector was activated. Alamak ... so embarrassing

Plussat: Staff are friendly and helpful

Miinukset: Room service menu is limited

Plussat: Comfortable room and nice view. Breakfast is delicious.

Miinukset: Nothing

Plussat: This location.. architectural design is very good..

Miinukset: Empty fridge

Plussat: The room

Miinukset: The price

Plussat: Bed so comfortable

Miinukset: Na

Plussat: The bed very comfy

Miinukset: parking facilities. prefer to park outside the hotel but limited space.

Plussat: Breakfast were good but the lunch were horrible....

Miinukset: the restaurant staff were also good but the front desk need to be improve alot with service, smile, communication and also the way they communicate through the phone have to be trained professionally...

Plussat: Overall is OK worth it to stay here

Miinukset: All OK

Plussat: The room was clean and bed was comfortable, shower was good too, no problem with the water pressure. What all you need is in the room: a mini fridge, hair dryer, iron. I'm happy with room and the hotel. Staff are welcoming too, would definitely recommend this place.

Miinukset: The location was a bit far from the city but nevertheless as I was travelling for work it was perfectly fine. If you're on a vacation you might want to check out the location before you make a booking.

Miinukset: Location, too outskirts, experienced difficulty to grab. Can improve the breakfast and room service menu, not much selection.

Plussat: near by my training location

Plussat: the restaurant is very good

Plussat: Food at the hotel was great

Miinukset: Pillows too high

Miinukset: Only that the pillow not that confortable...

Plussat: The classic lobby area

Miinukset: A little basic for a 5 star

Plussat: Staff were very helpful. Room service was excellent. prompt service

Miinukset: Breakfast was not up to expectations. Very little choice of food.

Plussat: The facilities, room service was fantastic.

Miinukset: I'm allergic to dust. I sneeze as soon I enter the room.

Plussat: The ambience

Plussat: Bed was very comfy. Response was fast Location Food Brealfast TV so big and nice channels

Miinukset: Water was dark yellow Shower area looks like 1 star hotel View so bad Electricity plug near bed had problem and i had taugh time not to be able to charge my phone Overall will not go back to this hotel. Not value for money there are better hotels in same area with same amount.

Plussat: Great location & wonderful food

Miinukset: Water pressure for the shower was fairly weak. Asked for servicing but no one came to address the issue.

Plussat: 1. Great location, very central. 2. Food communication wise. 3. Good room, comfortable bed and nice facilities. 4. Friendly staff, the guy even carried my luggage to the room. It was just one small luggage anyway. 5. Affordable rate for a 5-star hotel. 6. Nice pool, even its smaller than I thought. Closes at 2000 hours. Gym opens 24/7.

Miinukset: 1. Food at the restaurant inside the hotel wasnt that nice. I mean I had higher expectation. 2. Building is quite confusing but its okay.

Plussat: Quick and efficient service. Staff is always smiling and attentive. Room service 24/7

Miinukset: The rooms need a bit of upgrading but it was still good for a short stay

Plussat: Interior

Miinukset: No Internet provider for all room and stay

Plussat: Very clean, everyone spoke english and were courteous, convenient

Miinukset: parking was first come first serve and difficult. They apparently rent parking to business people as after work hours it was OK. They need to dedicate parking for hotel guests.

Plussat: Friendliness of staff. Comfort and cleanliness of hotel and its spacious room.

Miinukset: Public transport connection or availability is lacking. Immobile without own transport.

Plussat: Great service

Miinukset: Bathroom had a dirty face towel with brown stains on it, bathtub looks dirty.

Plussat: Service is very good and very friendly staff. Room is spacious.

Miinukset: Parking space during daytime is fully park by working people near the hotel. Should reserve space for the hotel guests. Too near the highway and LRT. Very noisy in throughout the night.

Plussat: Room is spacious and big. The staff is very friendly and helpful.

Miinukset: Room are noisy. Can hear sounds from highway and LRT whole night. Parking during the day is horrible. Being full occupied by people working nearby the hotel.

Plussat: Room service staffs and concierge staffs are good

Miinukset: Check in staffs not responding well o helpful to my check in request matter

Plussat: the rooms were nice and large. Not much of a view outside the window. large bath tubs and shower. comfortable beds and pillow ( very important ) . staffs at front desk were fun at times a bit of panicky when many guest check in at one time. apart from that they are friendly and polite.

Miinukset: definitely breakfast . was there for 6 days in total and must say the breakfast isn't worth it at all. the spread is weak and almost the same thing everyday. nasi lemak, congee, maybe puri or some other indian dish, eggs, british breakfast and cakes and bread. a slight variation daily would be great as the nasi lemak was super spicy.. has an awful day trying to cool my heartburn. the puri was so hard the knife couldn't cut it. and to be honest even the egg was tasteless. to make matters worse the restaurant staffs aren't the friendliest bunch. they laugh amongst themselves but hardly a hello or good morning to the guest. not something appealing to start your day..

Plussat: Breakfast was terrible

Miinukset: Breakfast

Plussat: Big spacious room and bathroom Very comfortable bed

Miinukset: Air conditioning wasn't cool enough to my liking

Plussat: The breakfast was awesome. A lot of choices. The room was clean. It just at night can hear people walking from upstair room. Should have more selection channels on tv. So far everything was good and I was satisfied with my stay.

Miinukset: Selection channels on tv.

Plussat: Clean,easy access tu shopping mall..

Miinukset: NA

Plussat: everything about BW!

Plussat: breakfast many choices

Miinukset: room not big

Plussat: Awesome

Miinukset: Bad

Miinukset: Good front office service and nice room to stay

Plussat: Farah from FO department.. Did well job.. Very polite & sincere.

Miinukset: Everything is fine during my staying..

Plussat: Not much

Miinukset: The whole room looks like it was broken, switch for light broke, door lock broke, toilet no mirror

Plussat: All like, cleans, location wise

Miinukset: Cashier doesn't have enough money for the change... actually I don't mind just short few cent but what tick me off is that I need to ask the cashier why the balanced return is incorrect and then she said they doesn't have small coins... I perception for this hotel has diter due to this event,

Miinukset: I dont like when change my type room of booking

Plussat: Location

Miinukset: No breakfast

Plussat: The room was clean and comfortable

Miinukset: The toilet bowl was a little bit spoiled but still can use. Because I'm only having one night stay so I didnt make any report.

Miinukset: Kettle not prepared in the room..

Plussat: Overall very good,clean,quiet and friendly staff. Good restaurant arounds hotel. Esepically staffs r very good helping. They booked car for me to go back to airport i left things in car.Then i called to strawberry fileds hotel to contact to Grab car. She help me to contacted with grab car to get back my thing. Oh very big help from them. Can't forget in my wholelife ..whenever i come back to kuala lumpur i will definitely stay in Strawberrry fields hotel.Great Thanks to staff.. Bravo!

Miinukset: Only Channel .. Should be put more.

Plussat: Near by restaurant: Strawberry Fields Cafe

Miinukset: Housekeeping.

Plussat: Shower water pressure is fantastic.

Miinukset: The pillow are too soft if a bit medium hard will be perfect.

Plussat: Bed and pillow was good. Toilet clean. Staff friendly

Miinukset: Wish parking can be complimentary for guest

Plussat: Clean, all facilities, bathroom new

Plussat: I get drinks only but the drinks should be taste bit these no sugar at all in the drinks special cofee

Miinukset: the space quit small with bathroom also quit small