There were too many issues with my room. First there was an alarm then went off constantly in the hallway and my air conditioning didn’t work. It took me two calls to get someone to look at it. I was constantly on the phone to reception asking them to check out the alarm, it alway took several tries to get it resolved. The food was extremely expensive and the quality did not align with the price.
3* is more appropriate !!!
The dream pool Staff was really friendly, unfortunately it was way overloaded with the amount of work,
Way to much dust! The breakfast was decent for a 4 * hotels, not for 5* Thry are reactive instead of proactive, and this is not suitable for a 5 * hotel. The swimming pools were closed after 19:30 for safety reasons, although during the day we didn't see any lifeguard on duty ... The internet it was not included in the room rate, and it was an extra 25 SGD per day, 175 SGD PER WEEK (120 EURO) Unfortunately the list it can continue ...
the cosiness of the whole environment...
service by the lobby staff can be improved..not prompt enough..but still acceptable
The hotel was fine and comfortable.
They charged my credit card 10days before we arrived even though we could have cancelled it 24hours before arriving with no charge and they charged me twice. I have now been home 1 month and am still trying to get a credit out of them. No one is answering my emails.
Lack of good service by hotel staff.
Quiet, peaceful. Free shuttle to harbour front.
a little far from other interest place.
The resort is in an ideal location on Sentosa. It is central to all the activities that Sentosa has to offer. The setting was beautiful with the lush gardens and wildlife being allowed to roam free. The suite we stayed in was well appointed with the spa outside in the private courtyard. All staff were extremely polite and courteous at all times
The wireless internet conection was very slow
The room is big, new with comfortable bed.
The toilet was smelly from time to time. More transportation arrangement as the shuttle is not very frequent that cause inconvenience.
Beautiful surroundings, rooms with character.
Room, swiming pool, kids pool, ambiance, proximity to beach.
The food menu available was limited.
Excellent! Enjoyed very much!
Staff were very attentive. All services provided quickly and professionally
Location makes access to mainland sites a little more difficult
Raffles Place (aukio) ja Chinatown Heritage Center sijaitsevat 10 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on ympäri vuorokauden auki oleva business center, ilmaiset sanomalehdet aulassa ja kuivapesula-/pesulapalvelut. Hintaan kuuluu kuljetukset rautatieasemalta majoitusliikkeeseen, ja saatavilla on myös ilmainen pysäköinti.
Perustuu 1 252 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.