Etsi halvat lennot: SmartWings

Plussat: Nothing

Miinukset: No early check in. The longest line at check in that I ever seen. Terrible seats

Uncomfortable beyond belief!

Plussat: Dirty cabins and incredibly uncomfortable seats. Highly unprofessional staff and crew.

Plussat: loved the atitude of the crew, the plan is relatively new but 4not enough place even to move

Plane was delayed for over an hour

Plussat: It was short flight so not much to share, crew was ok

Miinukset: It was delayed over an hour

Direct flight with a bait and switch policy.

Plussat: Punctuality. Direct flight from Prague to Madrid.

Miinukset: Czech airlines charges extra to assign the seats. You find this out after you pay for the flight. A typical case of bait and switch. We were 4 people. We all have to pay an extra 35€ to be assigned a seat.

Flight was delayed

Plussat: Missed connection in Prague because of delay and it took an hour and a half to get anyone to help us.