Matkailijoiden arvostelut
Yleinen arvosteluluokitus
5,8
OK
Perustuu 478 arvosteluun
Kokonaisarvosana
6,1
Koneeseennousu
6,2
Comfort
5,8
Henkilökunta
6,7
Viihde
4,5
Ateriat
4,8
Smartwings tiedot
| IATA-koodi | QS |
|---|---|
| Lentoreitit | 121 |
| Top-reitti | Tel Aviv Ben Gurion Intl – Praha Václav Havelin kansainvälinen lentoasema |
| Palvelevat lentokentät | 42 |
| Top-lentokenttä | Praha Václav Havelin kansainvälinen lentoasema |
Viimeaikaiset arvostelut
- Kaikki arvostelut
- Positiivinen
- Neutraali
- Negatiivinen
-
3,5
Miinukset: Ticket was booked as Czech Airlines operated by Smartwing. Kayak directed me to checking in on Czech Airlines but did not work, spent nearly 2 hours to figure out I need to check in on Smartwing .com, but luggage fee needs to be paid to Czech Airlines, and seat selection fee paid to Smartwing.
arvostelut:
-
10,0
Plussat: Awesome staff. Was upgraded to comfort seating for free
arvostelut:
-
2,0
Miinukset: Everything. The initial flights was significantly delayed without anyone updating the passengers at the gate. The crew was rude when asked questions about connecting flights. And they lost our baggage.
arvostelut:
-
10,0
Plussat: Everything
Miinukset: Nothing
arvostelut:
-
2,5
Plussat: Nothing
Miinukset: Dense seats. Terrible check-in inefficiency. Crew argues with passengers. What not.
arvostelut:
-
3,0
Plussat: The woman who checked me in was slow and rude
Miinukset: Find new ticketing agents. Also there were screaming kids everywhere. Running up and down the aisles. It would have been nice if the airline employees could have gotten their parents to control their children
arvostelut:
-
5,6
Plussat: Quick check in.
Miinukset: Flight was late. Staff can use more English training. High baggage fees and strict rules.
arvostelut:
-
4,5
Plussat: Nothing to really like when the flight takes off 45 minutes later... without a solid reason why. They only apologized after we landed.. as if it was nothing.
arvostelut:
-
2,6
Miinukset: Required to check a bag for $80, flight was delayed, almost missed connection, bags did not make the connection and flew the next day, spent at least the first day of trips waiting for bags to arrive, still haven't. Spent a lot of waiting on busses to get to the terminals with very rude personnel.
arvostelut:
-
7,5
Plussat: Price
Miinukset: Check in process
arvostelut:
-
4,4
Plussat: Crew was good , nothing against them . Just a delayed flight which made us miss our connecting flight .
Miinukset: Be on time ! So people don’t miss their connecting flights
arvostelut:
-
8,0
Plussat: Value for money
arvostelut:
-
3,0
Plussat: Nothing
Miinukset: Uncomfortable seats, no room for bags overhead and shocking disembarkation.
arvostelut:
-
10,0
Plussat: Normal usual smooth travel experience
arvostelut:
-
2,0
Plussat: Nothing
Miinukset: No early check in. The longest line at check in that I ever seen. Terrible seats
arvostelut:
-
2,0
Uncomfortable beyond belief!
Plussat: Dirty cabins and incredibly uncomfortable seats. Highly unprofessional staff and crew.
arvostelut:
-
6,0
Plussat: loved the atitude of the crew, the plan is relatively new but 4not enough place even to move
arvostelut:
-
7,0
Plussat: The food
Miinukset: Lost my bag
arvostelut:
-
10,0
Plussat: Everything was fast.
Miinukset: Nothing.
arvostelut:
-
6,0
Plane was delayed for over an hour
Plussat: It was short flight so not much to share, crew was ok
Miinukset: It was delayed over an hour
arvostelut:
-
7,0
Food isn’t free
Miinukset: Had to pay for just a basic cup of juice. No snack provided.
arvostelut:
-
4,3
Direct flight with a bait and switch policy.
Plussat: Punctuality. Direct flight from Prague to Madrid.
Miinukset: Czech airlines charges extra to assign the seats. You find this out after you pay for the flight. A typical case of bait and switch. We were 4 people. We all have to pay an extra 35€ to be assigned a seat.
arvostelut:
-
2,0
Flight was delayed
Plussat: Missed connection in Prague because of delay and it took an hour and a half to get anyone to help us.
arvostelut:
-
6,0
Miinukset: 1 hour delay ☹️
arvostelut:
-
10,0
Great as always!
Plussat: Super friendly staff. Free water (You can't take that for granted these days...). Comfortable plane
Miinukset: Zakynthos airport had us wait 30 minutes for clearance... Not SmartWings' fault of course. Let's call it "Greek time"
arvostelut:
-
4,0
plane
Miinukset: planes are old
arvostelut:
-
4,6
Plussat: Nothing
Miinukset: hidden baggage fees suck!!! Was not stated on purchase!!!
arvostelut:
-
2,0
Will never fly CSA again
Plussat: Nothing
Miinukset: The planes were old. One of the flights was a rented plane, not even the airline. Both were delayed and almost caused us to miss our international flight back to the states. Will never fly Cezch airlines again.
arvostelut:
-
2,0
Miinukset: 30 min late no a/c
arvostelut:
-
4,0
Miinukset: no legs room delay at bording delay to get to Praha
arvostelut:
-
9,0
Miinukset: Flight was late ~ 1h
arvostelut:
-
3,6
Miinukset: No snacks or even water given
arvostelut:
-
5,6
Delay
Plussat: Nice crew and new airplane
Miinukset: Three hours delay, and no explanation given at all.
arvostelut:
-
4,0
Miinukset: Delaying 3 hours
arvostelut:
-
2,3
Médiocre
Plussat: Nothing
Miinukset: Terrible seats. You are allowed to check 1 bag. They don’t tell you not more than 20kg. Mine was 22 and they make me pay €12 for overweight.
arvostelut:
-
8,6
Nice
Plussat: Crew, hours, convenience
Miinukset: Departure frim tel aviv was very! bad. Departure delayed a lot, but the check in was really terrible. Slow, inefficient ground crew.
arvostelut:
-
2,6
Terrible
Plussat: Nothing
Miinukset: We paid full fare economy and were given seats who don’t recline. You have to pay for the food. Only 1 bag allowed to check. The flight was full of screaming children and the crew did nothing. Many passengers were upset
arvostelut:
-
3,3
Late
Miinukset: The plane was late by over an hour, and no one even bothered to update us about the current flight status... We just waited untill an hour later, we got word about what was going on
arvostelut:
-
2,6
Missed the take off slot spending time on luggage @checkin
Miinukset: They are very strict about luggage control at the gate; any other company charged for the pieces that were sent to the storage. It took so many time that they lost their takeoff slot and we had nearby one hour of delay.
arvostelut:
-
5,0
boarding was terrible
Miinukset: Boarding (3 different flights together) took almost 2 hours. I could not do early check in on line due to website either not recoginzing my details on the way to Prague or not coming up (404) on my way back. thank you for asking
arvostelut:
-
8,0
Plussat: On time, good service
arvostelut:
-
10,0
Better than expected
Plussat: Short queue, free inflight meal, new planes
arvostelut:
-
2,0
DO NOT FLY THIS AIRLINE
Plussat: I liked nothing. I wasn’t notified about the specific luggage requirements and had to check and extra bag. Then my money was stolen out of my bag by the crew so do NOT fly this airline.
Miinukset: Literally everything. This is a gargbage airline.
arvostelut:
-
4,6
Plussat: Nice staff, smooth flight
Miinukset: Everything took ages, no one spoke to us, like time to board the plane, or we are landing....
arvostelut:
-
3,6
My first and also last flight with SmartWings
Miinukset: Delay with no apology and with poor information at the airport. The new airplane, but a dirty window.
arvostelut:
-
4,0
Plussat: Daily flight
Miinukset: No service at all, feels like low cost
arvostelut:
-
5,0
Miinukset: Night flight, do not stop talking
arvostelut:
-
6,6
Very tight space
Plussat: The crew were nice and helpful. The plain was new.
Miinukset: I know it's a low cost. I know it shouldn't be so comfterable, but there is not even enough space for your legs..
arvostelut:
-
4,0
Never had a flight with so little leg room
Miinukset: Never had a flight with so little leg room
arvostelut:
-
6,3
First time flier with airline
Plussat: Boarding process was painless.
Miinukset: No free food.
arvostelut:
-
3,0
No leg room and guaranteed knee pain for anybody 6’ or taller.
Plussat: It was a direct flight.
Miinukset: No leg room and a late departure due to a mechanical issue. Also, baggage check was a distance from the check in area.
arvostelut:
-
5,6
Plussat: didnt like it
Miinukset: That they nevr mention that there was no bag included until I got to the air port and I have to pay extra to check in my bag.
arvostelut:
-
3,0
Horrible airline
Plussat: That we finally arrived
Miinukset: The airplane is old. The sits are narrow (the most narrow sits I ever experienced on a plane).
arvostelut:
-
3,0
Avoid it
Miinukset: I never knew you can make the sit rows so close to each other :)
arvostelut:
-
2,0
Plussat: Nothingh
Miinukset: I didn't like the flight at all The plain is very small we are big people and they put us in the row that we can't recline our seats we where very uncomfortable all the way we couldn't move That plain was an old one and didn't have any appliances .
arvostelut:
-
7,5
Efficient
Plussat: Crew was very helpful.
Miinukset: The plane was a bit cramped.
arvostelut:
-
2,0
Kayak services issue
Miinukset: To whom it may concern, Due to the kayak formular - not stating clearly wether the luggage is or is not included in the ticket - we had to buy extra luggage at the airport for 70 euros. It is the last time I am using Kayak and I will warn sll friends not to use the service.
arvostelut:
-
2,0
Miinukset: The crew were not nice... talked to us in a Horrible way. There weren't any blankets
arvostelut:
-
2,0
Didn't even happen - very UNHAPPY CUSTOMER
Miinukset: It literally DID NOT HAPPEN. I NEED A REFUND.
arvostelut:
-
3,3
Regular flight, feels like low cos
Miinukset: No food Limitted laugage
arvostelut:
-
10,0
Plussat: Awesome staff. Was upgraded to comfort seating for free
arvostelut:
-
10,0
Plussat: Everything
Miinukset: Nothing
arvostelut:
-
10,0
Plussat: Normal usual smooth travel experience
arvostelut:
-
10,0
Plussat: Everything was fast.
Miinukset: Nothing.
arvostelut:
-
10,0
Great as always!
Plussat: Super friendly staff. Free water (You can't take that for granted these days...). Comfortable plane
Miinukset: Zakynthos airport had us wait 30 minutes for clearance... Not SmartWings' fault of course. Let's call it "Greek time"
arvostelut:
-
9,0
Miinukset: Flight was late ~ 1h
arvostelut:
-
8,6
Nice
Plussat: Crew, hours, convenience
Miinukset: Departure frim tel aviv was very! bad. Departure delayed a lot, but the check in was really terrible. Slow, inefficient ground crew.
arvostelut:
-
10,0
Better than expected
Plussat: Short queue, free inflight meal, new planes
arvostelut:
-
7,5
Plussat: Price
Miinukset: Check in process
arvostelut:
-
8,0
Plussat: Value for money
arvostelut:
-
7,0
Plussat: The food
Miinukset: Lost my bag
arvostelut:
-
7,0
Food isn’t free
Miinukset: Had to pay for just a basic cup of juice. No snack provided.
arvostelut:
-
8,0
Plussat: On time, good service
arvostelut:
-
6,6
Very tight space
Plussat: The crew were nice and helpful. The plain was new.
Miinukset: I know it's a low cost. I know it shouldn't be so comfterable, but there is not even enough space for your legs..
arvostelut:
-
7,5
Efficient
Plussat: Crew was very helpful.
Miinukset: The plane was a bit cramped.
arvostelut:
-
3,5
Miinukset: Ticket was booked as Czech Airlines operated by Smartwing. Kayak directed me to checking in on Czech Airlines but did not work, spent nearly 2 hours to figure out I need to check in on Smartwing .com, but luggage fee needs to be paid to Czech Airlines, and seat selection fee paid to Smartwing.
arvostelut:
-
2,0
Miinukset: Everything. The initial flights was significantly delayed without anyone updating the passengers at the gate. The crew was rude when asked questions about connecting flights. And they lost our baggage.
arvostelut:
-
2,5
Plussat: Nothing
Miinukset: Dense seats. Terrible check-in inefficiency. Crew argues with passengers. What not.
arvostelut:
-
3,0
Plussat: The woman who checked me in was slow and rude
Miinukset: Find new ticketing agents. Also there were screaming kids everywhere. Running up and down the aisles. It would have been nice if the airline employees could have gotten their parents to control their children
arvostelut:
-
5,6
Plussat: Quick check in.
Miinukset: Flight was late. Staff can use more English training. High baggage fees and strict rules.
arvostelut:
-
4,5
Plussat: Nothing to really like when the flight takes off 45 minutes later... without a solid reason why. They only apologized after we landed.. as if it was nothing.
arvostelut:
-
2,6
Miinukset: Required to check a bag for $80, flight was delayed, almost missed connection, bags did not make the connection and flew the next day, spent at least the first day of trips waiting for bags to arrive, still haven't. Spent a lot of waiting on busses to get to the terminals with very rude personnel.
arvostelut:
-
4,4
Plussat: Crew was good , nothing against them . Just a delayed flight which made us miss our connecting flight .
Miinukset: Be on time ! So people don’t miss their connecting flights
arvostelut:
-
3,0
Plussat: Nothing
Miinukset: Uncomfortable seats, no room for bags overhead and shocking disembarkation.
arvostelut:
-
2,0
Plussat: Nothing
Miinukset: No early check in. The longest line at check in that I ever seen. Terrible seats
arvostelut:
-
2,0
Uncomfortable beyond belief!
Plussat: Dirty cabins and incredibly uncomfortable seats. Highly unprofessional staff and crew.
arvostelut:
-
6,0
Plussat: loved the atitude of the crew, the plan is relatively new but 4not enough place even to move
arvostelut:
-
6,0
Plane was delayed for over an hour
Plussat: It was short flight so not much to share, crew was ok
Miinukset: It was delayed over an hour
arvostelut:
-
4,3
Direct flight with a bait and switch policy.
Plussat: Punctuality. Direct flight from Prague to Madrid.
Miinukset: Czech airlines charges extra to assign the seats. You find this out after you pay for the flight. A typical case of bait and switch. We were 4 people. We all have to pay an extra 35€ to be assigned a seat.
arvostelut:
-
2,0
Flight was delayed
Plussat: Missed connection in Prague because of delay and it took an hour and a half to get anyone to help us.
arvostelut:
-
6,0
Miinukset: 1 hour delay ☹️
arvostelut:
-
4,0
plane
Miinukset: planes are old
arvostelut:
-
4,6
Plussat: Nothing
Miinukset: hidden baggage fees suck!!! Was not stated on purchase!!!
arvostelut:
-
2,0
Will never fly CSA again
Plussat: Nothing
Miinukset: The planes were old. One of the flights was a rented plane, not even the airline. Both were delayed and almost caused us to miss our international flight back to the states. Will never fly Cezch airlines again.
arvostelut:
-
2,0
Miinukset: 30 min late no a/c
arvostelut:
-
4,0
Miinukset: no legs room delay at bording delay to get to Praha
arvostelut:
-
3,6
Miinukset: No snacks or even water given
arvostelut:
-
5,6
Delay
Plussat: Nice crew and new airplane
Miinukset: Three hours delay, and no explanation given at all.
arvostelut:
-
4,0
Miinukset: Delaying 3 hours
arvostelut:
-
2,3
Médiocre
Plussat: Nothing
Miinukset: Terrible seats. You are allowed to check 1 bag. They don’t tell you not more than 20kg. Mine was 22 and they make me pay €12 for overweight.
arvostelut:
-
2,6
Terrible
Plussat: Nothing
Miinukset: We paid full fare economy and were given seats who don’t recline. You have to pay for the food. Only 1 bag allowed to check. The flight was full of screaming children and the crew did nothing. Many passengers were upset
arvostelut:
-
3,3
Late
Miinukset: The plane was late by over an hour, and no one even bothered to update us about the current flight status... We just waited untill an hour later, we got word about what was going on
arvostelut:
-
2,6
Missed the take off slot spending time on luggage @checkin
Miinukset: They are very strict about luggage control at the gate; any other company charged for the pieces that were sent to the storage. It took so many time that they lost their takeoff slot and we had nearby one hour of delay.
arvostelut:
-
5,0
boarding was terrible
Miinukset: Boarding (3 different flights together) took almost 2 hours. I could not do early check in on line due to website either not recoginzing my details on the way to Prague or not coming up (404) on my way back. thank you for asking
arvostelut:
-
2,0
DO NOT FLY THIS AIRLINE
Plussat: I liked nothing. I wasn’t notified about the specific luggage requirements and had to check and extra bag. Then my money was stolen out of my bag by the crew so do NOT fly this airline.
Miinukset: Literally everything. This is a gargbage airline.
arvostelut:
-
4,6
Plussat: Nice staff, smooth flight
Miinukset: Everything took ages, no one spoke to us, like time to board the plane, or we are landing....
arvostelut:
-
3,6
My first and also last flight with SmartWings
Miinukset: Delay with no apology and with poor information at the airport. The new airplane, but a dirty window.
arvostelut:
-
4,0
Plussat: Daily flight
Miinukset: No service at all, feels like low cost
arvostelut:
-
5,0
Miinukset: Night flight, do not stop talking
arvostelut:
-
4,0
Never had a flight with so little leg room
Miinukset: Never had a flight with so little leg room
arvostelut:
-
6,3
First time flier with airline
Plussat: Boarding process was painless.
Miinukset: No free food.
arvostelut:
-
3,0
No leg room and guaranteed knee pain for anybody 6’ or taller.
Plussat: It was a direct flight.
Miinukset: No leg room and a late departure due to a mechanical issue. Also, baggage check was a distance from the check in area.
arvostelut:
-
5,6
Plussat: didnt like it
Miinukset: That they nevr mention that there was no bag included until I got to the air port and I have to pay extra to check in my bag.
arvostelut:
-
3,0
Horrible airline
Plussat: That we finally arrived
Miinukset: The airplane is old. The sits are narrow (the most narrow sits I ever experienced on a plane).
arvostelut:
-
3,0
Avoid it
Miinukset: I never knew you can make the sit rows so close to each other :)
arvostelut:
-
2,0
Plussat: Nothingh
Miinukset: I didn't like the flight at all The plain is very small we are big people and they put us in the row that we can't recline our seats we where very uncomfortable all the way we couldn't move That plain was an old one and didn't have any appliances .
arvostelut:
-
2,0
Kayak services issue
Miinukset: To whom it may concern, Due to the kayak formular - not stating clearly wether the luggage is or is not included in the ticket - we had to buy extra luggage at the airport for 70 euros. It is the last time I am using Kayak and I will warn sll friends not to use the service.
arvostelut:
-
2,0
Miinukset: The crew were not nice... talked to us in a Horrible way. There weren't any blankets
arvostelut:
-
2,0
Didn't even happen - very UNHAPPY CUSTOMER
Miinukset: It literally DID NOT HAPPEN. I NEED A REFUND.
arvostelut:
-
3,3
Regular flight, feels like low cos
Miinukset: No food Limitted laugage
arvostelut:
Lennon tila
Smartwings reittikartta
Suositut lentoreitit
Lento
Mistä
Mihin
su
ma
ti
ke
to
pe
la
S
M
T
K
T
P
L
1153
Málaga
AGP
Praha
PRG
887
Pietari
LED
Praha
PRG
1152
Praha
PRG
Málaga
AGP
886
Praha
PRG
Pietari
LED
1222
Praha
PRG
Marsa Alam
RMF
1223
Marsa Alam
RMF
Praha
PRG
1240
Praha
PRG
Hurghada
HRG
1286
Praha
PRG
Tel Aviv
TLV
1241
Hurghada
HRG
Praha
PRG
1165
Mallorca
PMI
Praha
PRG
1164
Praha
PRG
Mallorca
PMI
1285
Tel Aviv
TLV
Praha
PRG
1193
Antalya
AYT
Praha
PRG
1870
Tel Aviv
TLV
Madrid
MAD
1109
Larnaka
LCA
Praha
PRG
1108
Praha
PRG
Larnaka
LCA
1192
Praha
PRG
Antalya
AYT
911
Samara
KUF
Praha
PRG
906
Praha
PRG
Kazan
KZN
2036
Praha
PRG
Granadilla
TFS
2037
Granadilla
TFS
Praha
PRG
910
Praha
PRG
Samara
KUF
915
Rostov-na-Donu
ROV
Praha
PRG
1112
Praha
PRG
Rodos
RHO
1113
Rodos
RHO
Praha
PRG
1054
Praha
PRG
Valencia
VLC
1055
Valencia
VLC
Praha
PRG
2017
Arrecife
ACE
Praha
PRG
2496
Lille
LIL
Varna
VAR
2016
Praha
PRG
Arrecife
ACE
1837
Granadilla
TFS
Tel Aviv
TLV
2497
Varna
VAR
Lille
LIL
2012
Brno
BRQ
Granadilla
TFS
1099
Lontoo
LGW
Praha
PRG
1098
Praha
PRG
Lontoo
LGW
2013
Granadilla
TFS
Brno
BRQ
Suosituimmat lentokentät, joihin Smartwings lentää
- Praha Václav Havelin kansainvälinen lentoasema lentoasema (PRG)
- Tel Aviv Ben Gurion Intl lentoasema (TLV)
- Varsova Chopin ja muut lentoasemat lentoasema (WAW)
- Katowicen kansainvälinen lentoasema lentoasema (KTW)
- Pietari Pulkovon kansainvälinen lentoasema lentoasema (LED)
- Mallorca Son Sant Joan lentoasema (PMI)
- Málagan lentoasema lentoasema (AGP)
- Split lentoasema (SPU)
- Valencian lentoasema lentoasema (VLC)
- Hurghadan kansainvälinen lentoasema lentoasema (HRG)
- Rostov-na-Donun lentoasema lentoasema (ROV)
- Granadilla Tenerife-Sur lentoasema (TFS)
- Marsa Alam lentoasema (RMF)
- Samara-Kurumotšin lentoasema lentoasema (KUF)
- Kazanin lentoasema lentoasema (KZN)
Smartwings yhteystiedot
- QS IATA-koodi
- +420 284 000 612 Soita
- smartwings.com Vieraile
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