Etsi halvat lennot: Southwest

Miinukset: Courteous service is there. I do not think of anything better.

Plussat: Yes crew was amazing. Seat was comfortable.

Miinukset: You are ding very good job already.

Plussat: We were on a flight from HOU to PHX and we on the runway, when due to severe weather, the airport closed. We were there for a long time and the crew kept us updated, hydrated and told jokes to break the tension of an extremely bad situation that was out of our control.

Miinukset: Nothing! They even sent us LUV vouchers the next morning (that more than reimbursed this single mom - me, for all the funds spent for the trip), to compensate for the bad experience that was COMPLETELY OUT OF THEIR CONTROL. Kudos, Southwest for going above and beyond the call of duty to win me over!

Plussat: crew was amazing,yes! announcer very funny. I love that checked bags are included, it's definitely a bonus that they are not an extra charge. Our flight was very early in the morning. My husband and I both slept through most of it, happy that the attendants did not wake us up just to offer a drink

Miinukset: I thought we checked in early enough,was the day before, approx 18 hours before flight time.We actually ended up almost last on the plane and had to sit in the very back row,was not comfortable at all. can't really complain though,great price and a relatively short non-stop flight. slept most of way

Plussat: Wverything was great

Plussat: We had some turbulence for much of the flight, that the pilot was unable to avoid. Also, there was a short delay to check for aircraft damage due to a bird strike during landing at Baltimore. Flight was cleared and left, arriving a bit late in San Diego. Good job handling the situations.

Plussat: Southwest notified us early in the day about a likely weather delay but told us to be st the gate for the original time. Our flight arrived on time, boarded, and actually left a bit early. Good job!

Plussat: Quick

Miinukset: Food

Miinukset: Quick, easy, happy flight! Thank you!

Plussat: I’m slightly disabled and the crew was very helpful in getting me on board quickly and easily

Plussat: Crew was amazing!

Plussat: Crew was great

Miinukset: Baggage was slow

Miinukset: Excellent flight! Ten minutes late, but staff got all of us on fast. When got to San Jose Airport, a team of sixty girls were ahead of us, and Issa helped us use the kiosk! Very helpful as I had just had a bad fall

Plussat: Excellent seamless great service and plane.

Plussat: Smooth tab

Miinukset: Minimize the gate changes

Plussat: Southwest on-air WiFi worked amazingly!! I could get on it as soon as I boarded the plane while still at gate, during taxi-ing, and while on air without interruptions!

Plussat: Seat cushion for 3 hour flight is pretty small

Miinukset: Cushion could be enhanced on seat

Miinukset: Seat assignment at check in

Plussat: Timely boarding and departure.

Miinukset: Nothing.

Plussat: The friendliness of the staff at the Birmingham and Chicago airport

Plussat: Direct flight

Miinukset: More leg room

Plussat: service good, seats tight but adequate

Plussat: Great crew and good overall flight

Miinukset: Better snacks but ok as is

Plussat: Crew was awesome

Miinukset: No children under 10 allowed