Etsi halvat lennot: Southwest

Would not hold connection for 2 minutes!

Miinukset: Arrived at gate two minutes after door close and missed connection. Desk people were very unsympathetic...they said they were aware aid delayed flight in but decided not to hold plane, so stuck in Baltimore for the night. Went to get my luggage and told it would be 1.5 to 2 hours to get it. Went to belt they told me to go to and luggage was waiting for me...it was obvious they just didn’t want to deal with getting the luggage and were hoping I just let them hold it.

Miinukset: Tanker collided with plane next to us blocking exit. Flight delayed 40 minutes. Missed connection by 2 minutes and they didn’t hold connection...bad job Southwest.

Bumpy sardine can

Plussat: Crew was friendly

Miinukset: 1). the Gate was too crowded nowhere to sit. Come on se Air - lease another gate at PIT. Stop cheating out. 2).$8 for wif on a 90 minute flight? Make WiFi less expensive. 3). Turbulence. This is the 4th flight in a row that it was so turbulent drink service was cancelled. Do something complimentary. Perhaps make WiFi free if it is so turbulent. 4). Make seats bigger or made wider folks get 2 seats. I paid for one seat and got to use about 2/3 of it b/c the guy next to me was so large. Or refund me 1/3 of my ticket. Or make the seats wider. It made a turbulent ride much less pleasant.

Dent

Miinukset: Crew found a dent which is good for safety. Allowed us to get off the plane which is good. Then had us wait in long lines for a voucher instead of handing out on the plane. They kept making it sound like another 10 minutes and then there went 3 hrs waiting.

Miinukset: New plane , broken WiFi.