Etsi halvat lennot: SpiceJet

Miinukset: They sent my (and others’) baggage back to Chennai and I am leaving the country today . They held us on buses without opening the doors during corona virus crisis .

Plussat: Nothing

Miinukset: Never fly spicejet

Plussat: The crew on board were very friendly.

Miinukset: Flight kept getting delayed for no apparent reason. Also, the life jackets were loose under the seats and kept sliding around during take off and landing. Should be a safety violation! I would no recommend SpiceJet.

Plussat: We arrived

Miinukset: The boarding process was chaos The plane was old and dirty The crew was helpless There was no gate Will avoid spicejet. It’s my first time in India

Plussat: Staff was great, seat to be desired

Miinukset: More leg room

Plussat: Good team on the aircraft

Miinukset: Terrible at communicating of delays. We were left wondering what was going on for 3 hours.

Plussat: The Spicejet staff is very uncooperative . They failed to keep their promise to help change the departure date because of death in the family. They said they will help me change the ticket although I was willing to pay the penalty. Kayak should investigate this ad try to help customers PNR LDGLGQ Ref letter for complaint to Spicejet customers care 04972182 Mahfuzur Rahman Tel 901 2384134

Miinukset: Avoid recommending these agencies for the above mentioned problems. And help reimburse my money Mahfuzur Rahman.

Plussat: Crew was friendly.

Miinukset: I purchased seat 4D. Boarded and found that there was no 4D, 4e, 4f. After some chaos they found us alternatives but no Apologies, understanding or accommodation for the inconvenience.

Miinukset: No Entertainment very noisy plane ..didn’t give a blanket also

Miinukset: Cramped seating. No recline Ended up with sore leg after only 01:10 flight. Security at PNY ludicrous. They tie your luggage with plastic ties. Once at the hotel you need scissors or a knife to open it, and guess what, because of security, your sharp objects are inside the luggage! I understand that it creates jobs, but frankly I cannot see the added value of this procedure in terms of security... On the light side, there is a very formal notice listing people excluded from security procedures, including the President, [...] former prime ministers and their spouses (!), and .... the Dalai Lama!

Plussat: The flight was on time

Miinukset: The boarding could have been swifter.

Plussat: Nothing much - just value for money.

Miinukset: Seat in front of mine was broken - too leaned backwards to me. Though they notified to prepone the flight time by 15 minutes but in reality it was delayed by 20 minutes!

Plussat: No use of booking spicemax .. you are treated just like another passenger. No priority on anything.

Plussat: The flight was short.

Miinukset: The legroom was amusing at best. Had an exit row seat that wasn’t as wide as even a normal economy seat. It was a cheap and short flight, but I won’t choose to fly this airline ever again.

Miinukset: Flight was delayed by 7 hrs

Plussat: The only thing I like was the friendliness of the crew.

Miinukset: Starting at check in it was an absolute hassle and I cured many unforeseen costs. I was not able to book my golf clubs as travel equipment beforehand and was charged an exorbitant amount at the airport. I also had to pay for my carry on bag which was also unknown. And the plane was old.

Plussat: The crew was professional. It was an ATR - which are not known for their comfort.

Miinukset: Rude unresponsive and uncaring. I will never fly SpiceJet again.

Plussat: Direct flight to Delhi

Miinukset: Flight crew was almost rude. No communication from the flight deck to the passengers

Miinukset: Flight was canceled and I was given no notice. I was not offered another flight till almost a week later, was forced to buy a more expensive flight and will not be reimbursed the difference.

Plussat: Except that it was a cheap flight, I cannot say if I liked anything.

Miinukset: Seats are very uncomfortable and small. Food is not good at all.

Miinukset: Very unhappy with baggge policy as Spicejet made me pay Rupees 1600 for three kilos

Plussat: Friendly but brisk crew on time arrival in Malé

Miinukset: Hectic boarding, tiny plane (Q400) on an international flight, when going from COK To MLE, fly indigo bc better boarding and more comfort bc A320. SpiceJet used a bus gate, had terrible legroom,

Plussat: Cancelled the flight

Miinukset: Airline needs to stick to their time table.

Miinukset: I was denied boarding the plane with my voucher/eticket. The gate agent said that I had to produce a MasterCard ending in 6794 to board the flight. I do not own a MasterCard

Miinukset: Reclining seats not working

Plussat: It was an instrument of torture with so little leg room, I thought it was a joke at first. This, like other scummy budget airlines ram as many rows of seats in as possible, to make more more money. Pure greed scumbags; another airline on the no fly list for me.

Miinukset: STOP RAMMING THE AIRCRAFT WITH AS MANY ROWS AS POSSIBLE. It’s torture for anyone without midget legs. DO NOT fly with SpiceJet if you have the nerve to have been born tall. It should be illegal

Miinukset: There was an hour delay which the ground staff nor the airlines bothered to inform the passengers

Pathetic service by Spicejet

Miinukset: The flight was already delayed by 2 hours than its scheduled time despite that there was an additional delay of 60 mins and the reasons provided by the ground staff were absurd, none of the Cabin crew members are courteous, they seem to be frowning or in a mourning as if lost some one

Watch out for flightnetwork.com!

Miinukset: When you order ticket through flightnetwork.com, apparently you pay to them, but they pay to the airline. In India, some airlines like Spicejet asks you if you actually carry the credit card by which it was paired to the airline. If not, the airline will make you pay the entire fare again. The flightnetwork gets refunded, and you will be paying for it twice!! Watch out!

would not accept International Baggage fee.

Miinukset: We had to pay 14,000 rupees more

20 options for food, but only 2 available on board

Plussat: Upgraded to Spice max. So front row seats, priority check in, fast track luggage and preboked meals.

Miinukset: They only had 2 options for meals on board. And both were bad. With 20 options in their menu, they had kept only 2 options and both were bad. Those too were only snack items.

Bottom of the barrel

Plussat: Nothing

Miinukset: Check-In in Bangalore was a long tedious process. Boarding process was alright. Onboard service was at par with indigo and go-air. Luggage came out late at Pune airport. This experience was good enough to never fly spice jet again.

Review

Plussat: Comfort, cleanliness ,check in.

Miinukset: I was refused food as the stewardess did not have change for ₹500:- & cost of food was ₹200/- odd. Being diabetic I had to go without my insulin.. Luggage arrived quite late in Kolkata.

Plussat: Flight was good

Miinukset: Poor service by the airline desk staff. They have no consideration for international passengers on baggage weight.

Miinukset: The gave us hard time :( first they were not issuing us the boarding passes. They when I call kayak i have been told rebook our tickets. It was the worst day for us :(

They will get every single penny they can get by fake advices

Plussat: Any other airlines but not SpiceJet

Miinukset: Long story. Have international flight with 2 pieces of 23 kgs luggage from Bangalore from Hyderabad. But at Hyderabad this guy who is not quailed to print boarding passes made me to check in my carry in bag because they won’t allow a laptop bag and charged me 6,000 rupees. Ridiculous. Their website misleads. They just rip you off. Worst airlines and shameful for airline industry. If Indian government don’t regulate these scams, will loose lot of tourist

Miinukset: Spicejet didn't except my payment through Kayak and I had to pay twice. Because the travel agency paid with a different card than mine. It was a very unpleasant experience.

Not comfortable

Miinukset: No food, low leg space. Very long boarding (back seats first, inaudible announcement of which rows should go now, and still very long).

Needs lot of improvement

Plussat: Flight attendants friendly nature

Miinukset: Boarding annoucenrs, Hot inside the plane Because AC was not turned on till after flight take off