Etsi halvat lennot: SpiceJet

Plussat: Overall good crew

Miinukset: Flight was delayed. Even though I paid Rs 600 for Spicemax, there was no concept of boarding by groups or by priority. Also the food was not good.

Miinukset: Flight was delayed by 1.5 hours, no aero bridge to enter the flight

Miinukset: It was shocking for me too wait for my luggage for 1hr. Why? I travel every day, If i spent time in collecting luggage then it is wastage of my time and my day.

Poor boarding experience

Plussat: Nothing

Miinukset: We had to wait on the tarmac for 30 minutes after disembarking!!!

Miinukset: Confusion over luggage and excess weight. I booked my flight thru Kayak which referred me to Kiwi.com. At Kiwi I paid for 15 kg of baggage. This SpiceJet flight came with 20 kg checked baggage already included, I assumed that the 15 kg was additional. Then when I got to the airport, I was forced to pay an exorbitant fee per kilo after already having paid once. And the fee had to be paid in cash, causing me to run in haste to a foreign exchange counter to tender the requisite amount. I can only assume that the fee is not collected via credit card because it is easier to appeal such a charge. I will never get that cash payment refunded. Such pressure tactics at check-in time are really not civilized.