Špindlerův Mlýn hotellia

Plussat: Excellent half board dinners

Miinukset: Our room was rather small. We were alone in the hotel one night.

Plussat: The location is perfect - very calm but close to everything important. Room was so cozy... and clean of course. The dinner and the breakfast were really delicious. I can totally recommend to stay in Pod Jasany!

Plussat: Room was clean, nice half board meals and nice staff.

Miinukset: Design is a bit old fashion and shower is small

Plussat: There is a cosy room with a fireplace. The staff was really attentive and friendly. There was a daily small afternoon snack available, which was perfect when coming back from a hiking tour.

Miinukset: There could have been a bit more variety in the soups. We were there during autumn so there was basically mushrooms in different variations.

Plussat: Both the food and the view were excellent.

Miinukset: No double bed available.

Plussat: The breakfast buffet included fruits like ananas, grapes, blueberries and melon. It contains also cold cuts and several kinds of cheese and vegtables and 2 kinds of spreads. The lady that is in charge is very nice and prepares you omlettes, porriage or hot dogs. The coffee is simple and they serve some cakes. Dinner is superb. It contains of three dishes which can be chosen from three alternatives for the main couse. Dinner is served in a french restaurant called Petit Gournand which is in the hotel. The waiters are very professiona and serve you in the best excellent manner. Cold water in served in nice bottes for free the starter is served with very lovely bread. The prices of wines and beers are reasonable. We ate beef rolles, back of rabbit, snails for starter, lamb neck, beff bourgandy, turkey, beef steak and pig cheeks. The courses were beatifully platted and were very generous. Between 3 to 4:30 you can enjoy in the restaurant a free snack which is a piece of .cake or a soup or pasta it changes everyday. You can have your snack outside on very nice tables in the garden. We were upgraded due my birthday to a lovely appartment with a kitchen and a living room and a huge balcony of the roof and bathrobes and it a wonderful surpise. The view of the mountains and spring is amazing and you are a wake with a sound of springs from the melting snow. The recepcionist Sonia was very polite and helpful and so was the owner. The jacuzzi cost money.

Miinukset: Nothing to commant We liked everything.

Plussat: Great location, beautiful and super clean rooms.

Plussat: It was the wonderful weekend. My wife and I enjoyed this time.

Plussat: Very helpful staff, good breakfast, great restaurant (thai soup is wonderful), nice pool and jacuzzi almost empty in the evening. We will come back

Miinukset: A kettle in a room would be appreciated

Plussat: We are a family with 2 kids. Everyone loved the hotel. It is clean and modern. The swimming pools are fun, especially the kids pool. We didn't have time to go to the saunas - but they looked nice. The hotel was build on top of an old bunker - and so there are some fun, unique areas in the hotel to explore. The hotel is also right next to a fun tarzan park and great hiking paths. We were there in early autumn and there was already snow high up in the mountains. The staff went out of their way to assist us. Thanks!

Miinukset: Unfortunately, despite the Czechs priding themselves for tossing out the communists in the Velvet revolution, the vestiges of the past haven't been fully removed. At check-in time, the staff forces you to present identification papers to inform the local police. Horrible we still live in that world!

Plussat: Delicious breakfast, cozy and romantic restaurant plus bar, wonderful Sauna World. Super comfortable bed!

Miinukset: A bit fsr from the town center if you don't have a car.

Plussat: Clean and spacious rooms with great views towards surrounding mountains, friendly and helpful hosts + excellent breakfast. Recommend to anyone looking for an accommodation in Szpindleruv Mlyn

Plussat: Nice hospitality. Good breakfast with personal care. 10 min walk to City Center. Mountain view from balcony. Very quiet place.

Plussat: The view is excellent and the location is nice, because its on the hill. The area outside would be perfect with some more little care around. It was good to have a balcony with a view to the mountains.

Miinukset: I think the photos on booking.com do not reflect the real view. The apartment is OK, but the in general it needs some renovation. We took breakfast only for the 1st day, and it was average. The host speaks practically no English, some Russian.

Plussat: Small pension with family atmosphere. Rooms are spacious and have range of additional appliances like electric kettle, fridge and microwave. Breakfast was very good and there was every day something different. If you travel with small kid there are multiple toys available in the restaurant where breakfast is served. We came after 10PM, but there was no problem with check-in. Wi-Fi with very good parameters is available for free.

Plussat: Rented a one bedroom apartment, a double room in the Pension, both of which had beautiful views, clean, modern, peaceful and tranquil. Also rented the Apartment Economy, a few minutes walk from the Pension which was stylish and again had beautiful views, was clean and spacious. We had to ask a few favours from the owners who were very friendly and willing to help in any way they could. Great stay and thank you to the kind family owners!

Miinukset: Parking a little challenging outside the Pension for cars with a lower than normal clearance.

Plussat: Clean, friendly staff. There was a hairdryer in the bathroom and our balcony had a table and chairs so you can sit outside. Wifi works.

Miinukset: Not applicable

Plussat: Great location in the center of the village. Robert the manager was very helpful with everything we needed. Very good atmosphere and the stuff was welcoming. Good breakfast everything fresh and as much as you want. All in all highly recommended!!!

Plussat: the most perfect place to stay. we loved everything, but above all we loved the manager and the staff, so kind and helpful. very clean place. excellent breafast.

Plussat: Staff went over and above to cater for me and my sons. Comfortable, spacious accommodation, excellent breakfasts and having the restaurant available downstairs for dinner after a long day's skiing was fantastic. We'll be back!!

Plussat: The bed is very comfortable, breakfast is nice, location is very central

Miinukset: Loud neighbors with paper thin walls, a bit overpriced

Plussat: Very tasty breakfast, despite it is simple, Amazing food in restaurant on ground floor.

Miinukset: Wireless internet was not working in my room and despite complain no improvements

Plussat: Very nice local and place. Nice people.

Miinukset: Very poor internet

Plussat: - Great customer service and friendly staff - Really good pizza in Pizzaria - Centrally located to go between the mountains, near other restaurants, shops - Nice clean room - Good selection for included breakfast

Miinukset: - No view from this specific room - Can get loud at night due to location between two clubs/bars (had to close windows at night) - Not a lot of storage space in the room, bit cluttered - No elevator (minor for me, but may be an issue for others)

Plussat: Nice staff and very helpful.

Plussat: The staff were very helpful and friendly.

Plussat: Great breakfast and sublime restaurant. Very friendly and helpful staff!

Miinukset: One of the mattresses was old and not supportive...but because of all the great aspects of this hotel that didn't even bother me so much.

Miinukset: There were bugs in the wood of the room making really noisy chewing noises, which was particularly disturbing during the night as they were in the wood near the headboard of the bed. I’d never heard anything like it! Loud crunching and chewing noises all night long caused by larva in the wood as I learned later. Also while this is advertised as a wellness hotel- the pool is only open from 2:30pm - 8:30pm!! So no access whatsoever if you have dinner plans and need to check out by 10am the next morning. Very disappointing.

Plussat: The room was big clean and nice the breakfast was good and the place of the breakfast was wonderful the swimming pool was nice and the staff there was very nice.

Miinukset: You could hear the T.V from the room next door. There were no kettle to do tee or coffee in the room. the cheakOut was at 10:00 in the morning.

Plussat: Great location, close to the ski bus stop and main ski areas. Fantastic customer service, special thanks to restaurant manager Jakub and his staff, no request was too much for them and they made whole experience very special. Vast menu options including kids menu. Tasty breakfast. Good wellness facilities to relax. Comfortable and spacious rooms.

Miinukset: No English or Polish TV channels, only German and Czech.

Plussat: The breakfast was very good. The view from room 305 was amazing.

Miinukset: We had booked this hotel 7 months in advance for a week's stay, and we had requested a room with balcony, yet we were at first given one of the worst rooms in the hotel: room 505 - small and cramped, nighttable and reading light on one side of the bed only, and the other side of the bed was under a sloping ceiling so that one would have to take care not to bump one's head when getting up. The room had one small window and was very dark. The shower head was only shoulder height. When we complained to the receptionist, he told us that there were no other rooms available. After two days we asked to speak to the manager, who apologized and said there had been a mix-up with our reservation info, and offered to upgrade us to a "comfort" room with balcony for the rest of our stay except for the last night. She said that room 505 is usually given to a single guest! So we moved to room 305 on our third night, and it was lovely - full of light with a balcony and a beautiful view over the town and mountains. On our last night we had to move again, and the receptionist told us we would be in room 505 again. But it turned out - only when I asked - that there was another room available also - room 603, which was far better than room 505. So it's inexplicable why they tried to put us back into horrible room 505. We spent our last night in room 603. Another problem was that we had booked half board, and when we arrived at the hotel the receptionist told us we were entitled to breakfast only, but I produced the confirmation letter from Booking.com that clearly stated we were on half board, and only then did he believe us.

Plussat: location, breakfast, spa and wellness center

Miinukset: small room, nut a great window view

Plussat: The hotel was very nice and cozy. But the best was the staff at the restaurant and spa. They made our stay very pleasant. The food at the restaurant was very good. Nice breakfast buffet.

Miinukset: I think the bathrobe should be in each room.

Plussat: receptionist better treat gaster from Germany end from Poland or denmark

Miinukset: Receptionist could not find mine booking and we get problem with food the first evening

Plussat: Hotel breakfast was very good and dinner (we ate at the restaurant) was delicious - highly recommend the restaurant! The pool / sauna area was nice. Room was a good size and clean. Other positives: good parking, easily accessible ski room to store skis/other equipment and great location in town.

Miinukset: The only thing missing from this hotel is a gym (but this is definitely not a deal breaker!

Plussat: Good selection at breakfast. Rooms were well equipped and comfortable.

Miinukset: The “wellness” area decided to open from 12 midday during our stay. This meant we couldn’t take a nice early morning swim or enjoy the facilities.

Plussat: Nice, clean hotel, good for a short stay. Good wellness.

Miinukset: Dinner. We were completely forgotten about during the dinner. We had to wait for dishes up to 20 minutes. In the end we just went away (because we were told that we could pay for all at the check out) and it wasn't noticed by anyone.

Plussat: The location is beautiful and convenient for the Svaty Peter ski area. The free ski bus, which regularly shuttles between key locations in the town, stops about 70 meters up the hill from the hotel. The beds are comfortable and everything is clean and in decent working order. This is a quiet and cosy place with a decent breakfast.

Miinukset: The rooms were a little overheated to our taste: despite the sub-zero temperatures outside, we regularly opened a window to let fresh air circulate. In fairness, this may be typical of the region. The staff could have been friendlier. It appears that the evening meal is only available to visitors on a package, which was a disadvantage for us since we would have liked to be able to walk in and order a la carte.

Plussat: We loved the breakfast, good location and lovely nature. There is an opportunity to ski in the beginner's slopes near the hotel.

Miinukset: First of all, the price completely, without a doubt, doesn't match the quality. Instead of a room for three people we got a room for two, just with an extra bed. The room is so tiny, that we could just stand in one place or lay in the bed. Furthermore, the city tax was already included with the reservation, but we had to pay it the second time when we checked-in as well. Even the parking wasn't free in the Hotel's territory. The restaurant's dinner was a complete disaster, the food reminded us of the school's cafeteria, but with a fancy restaurant prices.

Plussat: Very good food, very friendly staff, amazing view, free privat spa with sauna and whirlpool.

Plussat: The perfect location in beautiful nature. Very peaceful place ideal for people who want to take time off in moutains. Varius possibilities for hiking. The staff was very kind

Miinukset: The restaurant was not working, however there are multiple opportunities for dinner around the place

Plussat: Kind owner, helpful, Close to skiing area, lift for kids just across the street,

Plussat: Amazing hot chocolate

Miinukset: Plastic shower base,creepy when you turn it on

Plussat: Superb location for trekking adventures and skiing, breath taking views. Staff very friendly and helpful.

Miinukset: Wellness is not included....

Plussat: Close to skiing 1000m 2 big playrooms, bowling, pool Private spa you Can rent

Miinukset: No massage and no fitness

Plussat: Very clean, in quiet surrounding in the middle of nature.

Plussat: Good value for money. Nice view, good bathroom. Bowling alley was a pleasant surprise. Stable internet.

Miinukset: Sometimes very cold rooms. Breakfast rather repetitive but OK. Dinner menu kept very simple and food was mediocre.

Plussat: Excellent location, welcoming hosts, good breakfast, many bars/restaurants and bike rentals around

Plussat: Location and premises lovely. Food - breakfast and dinner - at Grand Hotel outstanding. We thoroughly enjoyed ourselves.

Miinukset: Bathroom fan. Took too long to activate and then ran a very short time.

Plussat: Room was always perfectly clean. Location is great. SPA and sauna were very relaxing after a day of skiing.

Miinukset: Before arrival a person from reception called us and said that we must be in the hotel before 21.30. Because he should be on time for the last bus. We were on time, but it was not very pleasant experience. Ski gloves were disappeared from the ski room. We came back for them in 20 minutes, but no one saw them, including personal. Breakfast was quite good, but every day the same.

Plussat: Very good location: right in the city center, but at the same way very close to forest. Very polite and pleasant staff, good breakfast for the price. Room is clean and nice, everything is new. Highly recommended :)

Plussat: We got one sauna visit offered by the hotel. On top of that we got a gopass (skipass) for two cable car rides each day of our stay.

Plussat: Lovely small hotel right in the centre of this very pretty village. Excellent food served in the restaurant and not over-priced.

Miinukset: Nothing not to like.

Plussat: Great location, very comfortable bed, great breakfast selection, friendly staff, big tv and lovely bathroom.

Miinukset: Nothing.

Plussat: Very helpful staff, expecially receptionist Mrs Eva. Beautiful furniture and comfortable bed. The best massage I ever had from Mr. Boda.

Miinukset: Nothing, we enjoyed it.

Plussat: Great location with everything needed. The resturant is nice and the breakfast is decent. We hired ski gear from the shop next door and got a 20% discount. It was snowing our whole stay so we were able to ski back to the hotel door which was nice

Miinukset: The staff came across quite rude at times but were still helpfull. The tripple room was quite small as we had expected

Plussat: + Average breakfast (good selection, just not a big one) + Cozy room + Excellent service + Restaurant food was good + Great location + WIFI signal good + Easy to get everywhere in town

Miinukset: + No covered parking

Plussat: The lady at the reception desk was very friendly. She spoke very good Polish and let us leave our car after check-out (big help!). People at the bar in the evening were also very competent.

Miinukset: Well, I had to wait 15 minutes for sausages at the breakfast, but it is a minor thing.

Plussat: Value for the price

Plussat: We came here again - that should say a ton :) .

Plussat: We spent a lot of time choosing between places in this area. As for us it was just a weekend we mostly focused on price. Food, cleanliness and room size were also important. I wouldn't say that our room was too big and breakfast and dinner were as at a 5 star hotel but it fit our expectations. So we liked our choice.

Plussat: Everything was fine - place, room, service, food and etc.:)

Plussat: Good skiroom. Very nice location for skiing Medviedin.

Miinukset: More vegatables in restaurant would be good. And more choice for breakfast.

Plussat: Extremely friendly and informative staff

Plussat: - Excellent view from the room - Good value - Good location - Very friendly staff - Nice dinner included in our stay - Foosball table and a stationary bike in the corridor :)

Miinukset: - Breakfast needs improvement

Plussat: The staff was very nice. For instance, guests are entitled for a selection from two dinner dishes, but they asked us what our kids would like to dinner, kids answered that pancakes, and so they had pancakes. The rooms are spacious, reasonably equipped, with good sound separation. There is a children's playroom, sauna and parking free of charge. Breakfasts are a standard buffet, dinners are excellent, big portions, incl. soup or starter. The location of the hotel is perfect: 100m skibus station, 300m Medvedin slope by ski, 300m aquapark, 500 m downtown.

Miinukset: The contact phone provided by booking.com is somehow outsourced to another subject, which does not know too much about the hotel itself, E.g. if there is a hair drier in the premises (btw there is one indeed).

Plussat: Location, apartment is great. Lovely designed. Clean. Very spacious. Comfy parking

Miinukset: Balcony with no furniture. Reception is closed early. Soaps were missing

Plussat: Great location, great service, very clean and nice rooms, great breakfast. Our accommodation included free chair lift passes for all our family (3 adults + 2 kids) great savings!

Miinukset: There is no lift in the hotel, which normally wouldn't bother us or be a problem for us, but we had our elderly mom and she has a problem leg which added difficultly to go up the stairs. I should had requested a room in the lower floor (stayed at the second floor). All said my mom got more fit :)

Plussat: Nice, big, new appartment.

Miinukset: Only 1 key for family - little bit not covenient. Big deposite for possible damages. In bathroom could be more towel hooks.

Plussat: Room was nice and clean. It is perfectly located in the center of Špindlerův Mlýn. For those who are interested can be useful restaurant which is there, grocery shop in front of the building and wellness. There is also parking which is useful. What was perfect, was breakfast. I really liked that! I was pleased about free ticket for cable car to Medvědín, which is great, because there are very nice hikes.

Miinukset: I was disappointed that parking is paid and that you can enter wellness just once as part of accommodation. If you wanted to go there now often your have to pay it. Other complication could be that people around are very loud at night. It is in the center of Špindlerův Mlýn and drunk people are loud there. Fortunately there are good quality windows which isolate sound well. But if you want to have fresh air inside or if it would be very hot at night, if could be problem. But this is not problem of the hotel!

Plussat: Great location. Helpfull staff. Nice rooms. Nice SPA. Good breakfast

Miinukset: .u have to pay extra for the SPA if u stay for only 1 night. The pillows!!!

Plussat: Great central location for exploring town / area

Miinukset: Can get louder at night but not a big issue.