Beach Harbor Resort

the staff was nice although at check in I asked for a renovated room and the gentleman was nice enough he just didn't know what he was doing and said he would get back to me- and never did. He was filling in and typically didn't work in the check n area

I was there with my 84 year old mother and I called ahead of time and asked for an updated room if possible as this was a special trip for her. I know it isn't always possible but I felt like no one even tried. My mother had a terrible time trying to get in and out of the shower as there were no bars to hold onto at all. She was frightened to get in and out of the tub. The plug on the lamp by the bed didn't hold a charger so that was useless. There were a group of guests with a keg outside our room that wasn't very relaxing- it simply wasn't the type of atmosphere I had hoped for. I thought we could sit by the water and enjoy a sunset but- bar was so loud it wasn't peaceful at all. Not what I was expecting- I