Etsi halvat lennot: Sun Country Air

Cheap, gets you there with no frills.

Plussat: This flight was inexpensive and the layover was very easy. Didn't have to pay to carry on luggage like other cheap options.

Miinukset: No entertainment except movies to rent through flight attendant. Seats were uncomfortable. Airline is in the worst terminals with terrible food options.

Departure five hours late with no explanation

Plussat: Nothing it was a horrible experience, Sun Country would not take any of the passengers calls and we were not told why the flight was our five hours late. The flight crew at JFK was pleasant but they seem to be very nervous and withholding information about why the flight was late and they never actually explained to the passengers why the flight was late.

Miinukset: They did not offer us any explanation nor did they give us any credits there was a very minor apology from the pilot somewhat blaming the crew at JFK which is not fair. I've never experienced service like this from Suncountry airline before and I will definitely think twice before booking a flight with them again .

Will avoid Sun Country

Miinukset: Did not get any service attention between LA and Minneapolis.

Easy.

Plussat: Staff, easy boarding.

Miinukset: Uncomfortable seats

Didn't happen

Plussat: Didn't happen

Miinukset: Didn't happen

Flight was cancelled

Plussat: The staff did their best to reschedule everyone and dealt with a very angry group with professionalism

Miinukset: Spending 10 hours in the airport waiting for a rescheduled flight is never fun, especially when I could've spent more time with my mom instead of rushing to a flight that clearly wasn't going to happen.