Etsi halvat lennot: Sun Country Air

Miinukset: We were almost 2 hour delay inside the hot plan...

Plussat: Got to destination

Miinukset: Flight crew was rude

Plussat: The flight itself was fine.

Miinukset: Crew seemed agitated and not very friendly.

Miinukset: Other than back to back late flights it couldn’t get any better.

Plussat: The crew was ill mannered and rude

Miinukset: Just do use Sun Country

Miinukset: Quicker and more organized onboarding.

Miinukset: Let’s put it this way I’ll never fly Sun country again.

Miinukset: Show a movie

Plussat: Nothing

Miinukset: They could’ve let us check our bags to make our flight on time.

Plussat: Flight was on time. We left 15 minutes late and arrived early.

Miinukset: Seat was tight, narrow, uncomfortable and would not recline. One flight attendants was aggressive and taunting but later came back to smooth things over. Pilot announcements were completely garbled due to bad PA equipment. No cockpit communication at anytime were understood by cabin customers. We had the roughest landing I can remember. Prior to boarding, on line check-in was available up to the point where customer is forced to pay $12 for seat assignment, once that is paid, continuation is unavailable--a ruse and a theft. I was informed by check in counter of the $40 bag fee, whether it is carried on or checked. When I asked for clarification, he replied I should have been aware of it prior to speaking to him. I paid the $40 and checked my bag, my only item. On the plane, I see other customers with backpacks, some large backpacks and with personal totes. I wonder what they paid. We all waited 45 minutes for baggage to begin appearing in claim area.

Plussat: Unlike some airline pilots(Spirit) these guys actually communicate with the passengers.

Miinukset: Have working charging ports, improve space for comfort.

Plussat: The seats are not comfortable at all. The tickets that we bought promised a USB port and there were none. And oddly enough, everything around me was very sticky. The seat, the seat in front of me, the window.. it was an overall uncomfortable flight

Miinukset: At least one USB port per seat would’ve been nice. The WiFi was so slow that I couldn’t even send an email. And maybe the seats could’ve been wiped down a bit.

Miinukset: I will never fly this airline again

Plussat: Crew did a great job

Miinukset: Delayed flight with no announcement about a gate change.

Miinukset: Long check-in line Bag was lost

Miinukset: Flight was delayed multiple times and then they didn’t even have our luggage on the correct flight when we had landed back in MSP.

Miinukset: Didn’t enjoy the flight at all. Seats were uncomfortable, staff looked somewhat unkept and were gossiping loudly in the back during the flight. Snacks were not provided, only one drink for the entire flight. I will not be using Sun Country again.

Plussat: I like the price of the ticket.

Miinukset: Seats were uncomfortable, staff looked like they rolled out of bed, we didn’t get any snacks only one small cup of juice for the entire flight, landing was a bit harsh. I don’t know if I’ll ever go through Sun Country again.

Plussat: Nothing as such. This is 2nd time we were flying Sun Country & both times faced delayed departure & delayed baggage.

Miinukset: Many in fact.

Will not fly sun county again

Miinukset: I didn't like the fact that I had to pay for my seat. Then I was suppose to leave at 5:55 PM. Then it was changed to 6:45 departure time. I get to the airport my boarding pass said boarding 7:15. I looked online to see if there were any delays come to find out there was I asked the lady at tge counter she stated that there was bad weather coming this way. Then she made an announcement saying there was a delay due to an international flight that landed in Dallas. They needed to change the crew, clean up and do security check. This was an experience that I have never had to go through. This was inconvenient for not only myself but the people who were picking me up from the airport in Dallas. The seats are way too tight. No leg room nor room between the person next to you.

Miinukset: Quality for everything.

Plussat: good

Miinukset: good

Plussat: I had a middle seat and I was surprisingly comfortable.

Miinukset: This was a 4 hour flight and they had no food -- really????

Plussat: Decent leg room.

Miinukset: Delay boarding, delay on tarmac after leaving gate, no complimentary food offered, need to pay additional for ANY seat you choose, need to pay for baggage even carry on, took over an hour to get baggage

Plussat: Crew was grumpy

Miinukset: Could have been on time

Miinukset: I missed the flight because they did not allow online check in. The check in closed 45 min before the flight and I got to the airport 35 min before the flight because my first flight at LGA was cancelled and I had to spend $250 to uber yo EWR. They charged me $200 and only refunded me vouchers

Miinukset: Terrible delays. Charged me $400 for canceling the flight although it’s their mistake for delays. Then i booked Sun Country flight and didn’t make it. They harmed me $200 and gave me vouchers. Spent $1600 in one day to make it to my destination. Horrible experience.

Plussat: The crew were average seats were comfortable.

Miinukset: Being on time... I missed my connection to Eugene. They boarded late because the plane came in late but then fiddling around with paper work for 20 minutes. We were then one hour late and they unloaded on the ground and bussed us to the terminal making us even more late. Also $40 added at check in

Miinukset: Delays were not going explained

Plussat: I got to change my seat

Miinukset: The flight attendants were rude. Our flight was delayed and we were not updated nor given a reason as to why.

Miinukset: Flight took off an hour late, no video monitors on seats for 6 hour flight, all 3 of our bags did not arrive. Sun country unresponsive to trying to locate our bags. I will never fly with them again.