Etsi halvat lennot: Surinam Airways

Miinukset: Lento peruutettiin, mutta maksua ei ole palautettu

Plussat: nothing

Miinukset: Flight delayed by 9 hours with no explanation. It is a free for all at boarding. Plane is very old with the least amount of room I have had on any plane. Staff were no friendly.

Plussat: Flight crew was very friendly and helpful.

Miinukset: After the flight time was changed twice in the days prior, we arrived to the airport three hours before the time posted on the website. There was no crew at the counter to provide us with boarding passes. The security team at the airport in Aruba needed to intervene as the ground crew at the gate refused to send someone to the check in counter. After pleading for an hour, they finally sent someone to give us boarding passes so that we could then proceed through security to the gate. The security team from the airport was nice enough to escort us all the way through customs, immigration, and security so that we would not miss our flight.

Plussat: No problems at check in

Miinukset: The flight itself was too fast in descending-ear popping.

Miinukset: Many things have to improve. Service is poor.

Cramp seats

Plussat: Food and drinks served were pleasant.

Miinukset: Our seats were in front of the spacious emergency exit seats and they were tighter than the rest of the plane. We were scrunched in more than the rest of the passengers which was very uncomfortable.

ticket got cancelled by priceline

Plussat: scammed

Miinukset: my ticket got cancelled the same day and was marked as fraud even though they charged me for the ticket and they still haven't refunded the amount worst services ever

Plussat: Very bad service, Suriname Airways cancelled outle flight which has been booked since Sept 2016 and changed it to Sunday July 30 causing problems with car rentals & hotels that have been since Sept as well.

Plussat: Food and service

Miinukset: Stop over in trinadad for3.1/2hours for service in hot plane

Miinukset: Delayed twice no serious and they don't give you even water

Miinukset: Seats were too small and no screens for TV or movies.

Cancelled my flight due to another carrier's tardi

Plussat: The price

Miinukset: The customer service was nonexistent. There was no one available at the MIA airport outside of the single schedule flight time. When I called, I spoke to the same lady who was extremely unhelpful. They also cancelled my flight without a refund, eventhough I called them 4 hours beforehand to inform them that I would be missing my flight due to another airline carrier being tardy. Refused to let me board the return flight that I had already paid for. I had to purchase an additional roundtrip ticket to replace the Surinam flight. Will never fly or recommend this airline ever again.

When you pay for a RT, that should include both wa

Plussat: The price and availability of flights

Miinukset: Was told by the airline that since I missed my flight to my destination (Aruba from Miami) even though it was the fault of another airline (which offered to get me to my destination because of their delay), Surinam Air told me that I would forfeit my return flight (Miami to Aruba) for being a 'no show', even though I called and informed them I would not be on the flight 4 hours prior to my scheduled flight. Will never fly with this airline ever again!

Plussat: Going to Guyana on the 21st, the flight was delayed almost 4hrs without explanation,lt was very difficult to contact airlines for information.Every thing see was ok.Staff very pleasant. .

Aruba Trip

Plussat: other than the issues mentioned everything else was ok, nothing great about it just OK.

Miinukset: it was very hot when first entering the plane and it was hot until we got ready for take off. The flight leaving from Miami going to Aruba had a 3 hour delay and the communication was horrible.

Horrible

Miinukset: Flight was cancelled first day And we had 28 Hours delay

surinan air (unprintable)

Plussat: Never again

Miinukset: Never again

Suriname Miami staff has no clue

Plussat: Straight flight to Georgetown Guyana, $15 for 2nd bag

Miinukset: Only the lady working the checkin counter is nice, the manager has no clue.

Plussat: This is a perfect example of getting what you pay for. The plane took off and landed - that alone is worth the rock bottom price we paid. Aside from that, the plane was very old, the interior was filthy and the cabin smelled horrible.