Etsi halvat lennot: TAROM

Miinukset: DO NOT FLY THIS AIRLINE they lost my luggage and WILL NOT ANSWER THE PHONE not sure if I'll ever get it back. Worst customer service ever.

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Plussat: Leg room, online check in, being on time. Overall ok.

Miinukset: Old plane, dry food, not too friendly staff and. Not the best value for money

Plussat: The boarding process was not clear. I was not able to add luggage during check in and it said it was included for one piece up to 23 kg. Though my bag fit those requirements I was forced to wait in a separate line and pay 50’euro. The lines were wrapped around and not clearly marked for each flight.

Miinukset: Check in process both online and at the airport. The seats on the aircraft.

Miinukset: Timing

Miinukset: Employees VERY VERY RUDE!!!!

Miinukset: Everything could be better, lost the second connection to Cluj

Delayed for 3,5 hours

Plussat: Landing

Miinukset: Delayed for 3,5 hours

Plussat: as if we were at the beginning of aviation

Good airline, no entertainment

Plussat: Flight left and arrived on time

Miinukset: Food is mediocre and there is no in flight entertainment so thank God for Kindle!

Tarom is not great

Plussat: Not much

Miinukset: The flight left 1.5 hours late from Amsterdam. It was also frustrating that there were two gate changes! There was no inflight entertainment so good thing I had my kindle! Also the food sucked. I'm not sure what was in the sandwich but it was not great.

Over booked

Plussat: Nothing

Miinukset: Everything flight was booked have to wait 5 hours for another flight

New-ish plane, MASSIVE delay, VERY old procedures

Plussat: The plane was fairly new and, for such a short route, quite big (but I guess that was just due to the increased number of passengers, as almost all of the 180 seats were booked)

Miinukset: Almost 3.5h delay, no reason given, a mere croissant offered during waiting time, no transparency about additional delays (it was just 2.5h, initially). Also, despite the aircraft being newer than most Tarom planes, it was cramped, with very little leg room, very cheap trays and no storage space on the back of the seats in front. No warm beverages (no coffee, no tea!!). Will seek compensation for the delay.

inspecting the food

Plussat: That I didn't get poisoned.

Miinukset: That I couldn't bring myself to test the sandwich for fear of poisoning. You should have seen how many people handed their sandwich back to the stewardess. What happens to those sandwiches? Do they attempt to hand the same ones back on later flights? I think they do. Anyway, take a close look at those sandwiches they give you before you bite into one.

Your food made me ill

Plussat: That I didn't die in Chisinau

Miinukset: Spending the entire time I was in Chisinau at the airport vomiting by some out building on the edge of the property. TAROM gave me food that made me sick. On the flight back, a bunch of people were handing those sandwiches back to the stewardesses after looking at them. Now I know why. I went to 25 countries on this trip, and this was low-light number either A1 or A2, depending on how the other thing shakes our financially. I had 3 flights on TAROM, and only one of them sickened me to the extent that I had to throw up.

Really bad service

Plussat: For the first time, in many years, cabin crew apologized for delay

Miinukset: Flight delayed, cofee= prepare yourself a nescoffee (even at business class

Plussat: Very nice price

Miinukset: Delay in flight, delay in lagguage delivery

Miinukset: The flight was 1 hour late to depart

Miinukset: The airline lost my checked bag

Plussat: short time flight

Miinukset: no entertainment/poor food

Miinukset: Because I booked tickets with baggage included, and when I was at the airport I had to pay again 50 euro per suitcase. Who will pay for this mistake?

Plussat: Nothing

Miinukset: Didn’t leave on time. Food was disgusting. Loud, not comfortable. Last time with Tarom

Miinukset: 1h and 30 minutes late