Etsi halvat lennot: TUI Fly Belgium

Plussat: That we reached our destination!

Miinukset: Check in was awful

Charleroi airport is a nightmare. Tui fly very very old planes

Miinukset: Impossible to travel correctly in this shithole of airport The dirtiest souk is better organised and better and cleaner Nightmare and very last time i travel true charleroi

Stuff to do if you can sit...

Plussat: The entertainment side is great. TV show and movie options leave plenty to do for long flights.

Miinukset: The seat had no cushioning whatsoever.

Nothing special

Plussat: The plane was pretty nice with eqch person having their own TV with multipe options for movies. Other than that, it was just a typical flight with nothing great or nothing really bad.

Miinukset: Again, nothing really poor, but nothing great either.

Avoid Jetairfly and TUI

Plussat: Nothing possitve to say here.

Miinukset: I've flown hundreds of flights, and this was my first time with Justairfly (TUI), and it will be my last. In Brussels there was a mechanical failure and the flight was delayed. The problem was that it was delayed 14+ hours. Now sometimes things happen, I understand that, but how you handle those situations is something else. Jetsirfly handled this very very poorly, with complete disregard to its passengers. They would require us to return to the gate almost every 2 hours for the next 14 hours. Then when 200+ people return to the gate Jetairfy and their representatives would not be there. They violated many EU statutes regarding passengers rights. And when this was brought to their attention, they would become hostile, and violate more! For instance, by law, when the delay is five hours or longer, passengers may opt for reimbursement of the full cost of the ticket together with, when relevant, a return flight to the first point of departure. I specifically requested reimbursement and to be returned to my point of origin, and was flat out denied for Jetairfly! By law, if a flight is delayed by four hours or more and the final destination is over 1500 kilometers, the passengers are required to compensation. Not only did they not compensate us, they failed to notify us, as required by law, of this compensation. In general, they did an extremely poor job of handling the situation and myself, and 100+ other passengers have reported them to the authorities. I'll never fly or use Jetairfly or TUI again. And I suggest you avoid this. Airline at all costs.