Tianjin hotellit lähellä Zhongxin Park

Plussat: Location is good. Overall facility is pretty.

Miinukset: Breakfast and buffet lunch spread is not good enough for the price paid.

Plussat: this is just the best hotel in China...

Miinukset: N/A

Plussat: Price is reasonable

Miinukset: No integrity ( hotel send to me confirmation about something then hotel management did not comply with it)

Plussat: Absolutely everything. Top hotel in China. A dream.

Miinukset: NA

Plussat: Everything was so amazing that is difficult to select one or two. Deserves highest grade so far. Excellent place!

Miinukset: Nothing

Plussat: Great breakfast with a variety choice of Tienjin traditional food. It was great to experience a historical hotel that had hosted so many famous people in the past.

Miinukset: Our room has two French doors facing an indoor dining area. The music did not stop until midnight. The music should have stopped right after the wedding banquet held there was over.

Plussat: The hotel is very beautiful. Very good location by the river. The flower scent on the non-smoking floor was good. Big bathroom. Clean room.

Miinukset: The view: there was a wall in front of the window. The breakfast was ok but very basic.

Plussat: This was one of the better hotel rooms I've ever stayed in. I had all the amenities I could ever need, the bathroom was spacious, the bed was comfortable, the internet was fast and free, and the breakfast was delicious! I also had a nice view of the park garden across the street, which was likely better than the river view. About the staff: I was treated like a valued guest from the moment I checked in until after I checked out. The staff went above and beyond and were able to help me with anything that I needed. I also received a free ticket to the museum, which was a pleasant surprise. I would definitely stay here again.

Miinukset: The only thing I can complain about is that it was a bit noisy in the room above me. I could hear every single footstep, so if that's something that bothers you, you might want to look elsewhere. One more thing: I used the safe to store my passport and it malfunctioned so I had to call the concierge to send someone to come fix it. Which they did and it was handled very quickly, but they might want to be sure those things are kept in working order to prevent inconvenience to guests.

Plussat: Nothing I like about this hotel. Very disappointed. The only plus may be the staff were friendly but not really useful.

Miinukset: 1, i paid more than doubled on booking.com /SPG than the rate my coworker got from his contact. 2, the room, aisle stink like an old house that haven’t been used for years. Ventilation problem for sure. 3, the shower is the one of the worse I had. 4, a lot of basic items missing in the room. 5, conceiage couldn’t arrange the airport transportation diretly, she had to ask her manager who obviously had his own plan and charged me a fortune for the pick up. The check in staff even raised her eyebrow when she heart how much I paid for the pickup service when I checked in. 6, the gym stinks and half sauna doesn’t work. No towels, some wall accessories are falling apart. 7 breakfast is very mediocre. Simply it is not being managed. You can be boutique, but doesn’t mean you can be shabby. It is no excuse for poor management. If it were a simple local Chinese hotel, fine it is what is expected, but it is listed as the luxury collection from SPG, Shame!

Plussat: Liked the location, the free upgrade to a great suite. Nice and huge clean room, fantastic bathrobes, fluffy beds.

Miinukset: Breakfast isn’t great, big buffet but not great food, and the dedicated space is way too small for the number of guests so it unfortunately has this canteen feeling to it.

Plussat: Great location, facilities modern and new, very well maintained, extremely clean, great view of the river, great staff

Plussat: Nice comfortable room and bed. Most staff were friendly.

Miinukset: The cleaning staff kept ringing the doorbell when the do not disturb sign was on. I am pregnant and was trying to sleep. When I didn't answer the reception kept calling my room...I told them they should not disturb people and just leave a note under the door as most hotels do. Eventually they left a note saying please let us know when to clean your room. They should have done this originally. The woman at reception said,"but it is past 12 o'clock, we need to clean your room."That's not usually how it works in a 5 star hotel :( Also thought they might offer us a free breakfast as we told them we just got married, but they didn't :(

Plussat: A great stay with a fantastic location. Friendly staff and we had a special surprise for our wedding anniversary. A good breakfast. We would definitely stay at this Hotel again

Plussat: The overall environment and the food are good. Security is also good.

Miinukset: Strong cigarette smell from room and corridor. Enforcement of non-smoking policy is weak. Also one of the main reasons that we decided to stay in Shanrigla was because of its indoor swimming pool. The pool was not in operation and we were not told in advance of the situation. As a golden circle member, only 2 fruits were offered as a welcome gesture. I am wonder if the value of the golden circle member only worth 2 fruits.

Miinukset: Over priced

Miinukset: Complain! Massage service is cheating in hotel. We booked the massage on the service list however when we came in, the service push or force us to choice another one, because of they don't want service the massage which is we booked, then we have to change to that one of they want which is one of expensive. We felt it is poor experience, the massage service actually is not massage, is just chaeting. Regards Yaru Xu

Plussat: Very clean & comfortable hotel. What you would hope to receive for a high end hotel.

Plussat: il letto

Miinukset: For an international hotel not one person spoke or understood English. Upon my arrival I ordered a Van to pick us up and take us back to the airport in Beijing. I was VERY clear, negotiated a price (which was the same as we had paid for the same van coming from the airport in Beijing to Tianjin) and confirmed the van and details a second time the night before we left. Everyone I spoke with from the manager to the clerk said yes and confirmed. The day of our departure the driver thought we were going to the Tianjin airport with the help of our Chines host we managed to communicate otherwise to him and the hotel YET again and began our drive. 2 Kilometers later on the highway and 30 minutes late, the driver stops the car and hands me the phone.To my horror on the other end of the phone was the Westin manager who demanded we pay an additional charge for the trip and claimed we specified the Tianjin airport. I explained I spoke and had confirmed more than one time our departure and location of destination by showing my ticket. This back and forth, stop and go went on for more than an hour on the highway. We arrived with 40 minutes before our flight was to took off. I will NEVER set foot in a Westin property again. I will also make sure that my company no longer does business with this hotel chain and will be Facebooking my nightmare. Blackmailing customers is NOT good service.

Plussat: As with all Westin properties, the bed was amazing, the lobby is grand and inviting, but honestly, that’s about it

Miinukset: It’s... shabby. Nicotine stained and in need of an upgrade. Our room was fine at best, nicely laid out but not clean. Even with good conversational Chinese and even after the bathroom had been cleaned a second time it was still dirty. Hair and mold in the bathroom, zero attention to detail. Common areas were similarly poorly cared for, the carpet by our room wasn’t vacuumed properly, crumbs everywhere. Staff were nice but more concerned with trying to end my polite enquiring and conversation with them than actually trying to change anything.

Plussat: The bed is amazingly comfortable, almost feels like you are sleeping on clouds. Amazing! The breakfast was lovely, large variety of foods (Chinese, Western and Korean).

Miinukset: I wish it were a little cleaner. It’s not DIRTY, but there are stains that need to scrubbed by a good housekeeper.

Plussat: Standard 5 star facility. Poor front desk service. Decent hardware, poor software so-to-speak.

Miinukset: Booked a room including breakfast. But was denied of entering breakfast hall by staff. Even upon showing breakfast confirmation, I was told by the staff that my stay did not include breakfast. They casted the blame on booking.com. They gave me a cup of coffee in a paper cup and asked me to leave. Absolutely unacceptable! Will not stay here again!

Plussat: Everything about my stay at the Westin was wonderful... from the jazz singer crooning when I walked in to the outstanding service at breakfast the next morning, The Westin exceeded all my expectations.

Miinukset: Honestly, the stay was superb and the room was luxurious!

Plussat: Good clean hotel in a decent location close to shopping mall and many major attractions.

Miinukset: With so many English speaking visitors the lack of fluent English ( a few customer service staff can get by) is surprising. This seems to be true in most hotels in China.

Plussat: Clean, Service and responsibility

Miinukset: Hotel was great. But It’s time for renovation.

Plussat: Westin beds are the most comfortable beds in the world.

Plussat: Good selection

Miinukset: The staff on the 2nd morning were not very helpful

Plussat: Hotel is location on the best part of Tianjin! Near the shopping centers e other facilities ! Very nice location and very good hotel ! For sure one of the best of Tianjin!

Plussat: THE HOTEL PEOPLE ARE VERY NICE... SPECIALY THE CONCIERGE AND FRONT DESCK.... ALSO THE ROOM MADE.... VERY NICE PEOPLE

Miinukset: SOME ROOMS AC IS NOT WORKING PROPERLY, MUST TO BE FIXED

Plussat: very big room, very comfortable, good view

Plussat: Upgraded me to a suite. Lovely

Plussat: Everything else great . Cleanliness. Front desk was very helpful duty manager excellent young lady very helpful and goes above and beyond. The service on arrival from start to finish was excellent. Awesome location near everything for example Train station , the eye, shopping area , food street etc. Etc. Best value for money. Love this hotel will difinately return. Love the view. the bathroom very spacious room enjoyed the hot tub whilst watching a movie with some wine in shower. Oh the ambiance of the hotel and room is exceptionally pleasing to the eye. Had an excellent stay.

Miinukset: The high amount of security hold. Very very poor internet.