The Grand Hotel & Suites Toronto

Staff was very nice and helpful for city advice and warm welcome

Very noisy during the night, we could hear other people talking from the hall and other rooms :( bathroom could be renovated

Comfortable, clean and spacious but somewhat dated and in need of a face lift! Breakfast fairly basic but ok Facilities eg pool definitely a bonus but roof terrace again somewhat tired but with fantastic views

Just seemed a bit dated and in need of a facelift but overall good

Most of the staff is very helpful. Good buffet breakfast. Very nice gym On site restaurant is very good for late dinner although the carte is small and the same every day.

The sofa bed was extremely unconfortable. Staff gave us another mattress that helped but still can feel the springs in our back. Ended up having the 2 kids sleep on the floor. The shower curtain was very dirty but staff replaced it immediately on request. Downtown neighborhood is getting worse. Homeless and beggers everywhere. Pot smells and worse all around in the streets a few block away from hotel. Right next to hotel is fine though. Got there around noon and suite was not ready. Came back at 3 and was not ready. Finally got it around 430pm with upgrade to a larger bed. Swimming pool looks good but smelled chlorine way too much for us to even try it

Access to the down town

Neighborhood