The Omni King Edward Hotel

The front clerk was a little young lady that treated us with such disrespect it was unreal I do not recommend staff like this as they where very unpleasant nor professional

The smell in the common areas upstairs

Unfortunately, the dining room staff wasn't confident in providing a gluten-free breakfast for my daughter who has celiac disease. The waiter, who was very pleasant, made 3 trips to the kitchen to inquire about its g-f preparedness. We Every morning, we made our way to the Royal York Hotel, where there are many gluten-free options from which to choose. The staff was eager to provide us with details about their kitchen's g-f dedicated pots, prep. area, etc., which added greatly to our confidence. All of our meals there were delicious & worry-free.

No countertop space in the bathroom for toiletries, etc.! Very frustrating.