Hôtel Héliot

Room was ok. Biometric scanning for door opening.

No lift to go up to higher floors. Too small a lobby for a proper place. Creaking floors. No toiletries. No late night / early morning service.

Definitely the manager/owner as mentioned in all the reviews I had read previously. He was fantastic - very friendly and nothing was too much trouble and he was always there - he certainly helped to make up for the hotel's shortcomings and helped us find restaurants and other off site facilities. He was so good we even returned a week later even though we weren't completely happy with the hotel.

The hotel was quite shabby and definitely needs some work - painting and small things like broken locks on the doors. As we are mature travellers we would have preferred a little more comfort but having said that it was okay and perhaps for the central location and the great manager we would even return. Maybe overpriced though. In retrospect I think most of this was said in the reviews but the glowing comments about the manager won us over! He even serves your breakfast and excellent English.

very friendly hotel owner, nice rooms

a little old and un-maintained. Major renovation planned for 2012.

Quiet; reasonably well located 7 blocks from the Place du Capitol 3 from Place Wilson; simple; good value; clean ;

The neighbourhood is very lonely not apt to walk around alone after 8.30 at night

The staff was extremely friendly, courteous and helpful. The hotel was convenient by foot to most of the city's attractions, as well as to reasonably priced restaurants.

Good location on a quiet street. Metro station near by. Easy acces to airport (shuttle stop is very close). Nice and friendly owner

Hotel deserves one star at most. Room renovations badly needed. No wardrobes or closets in the room. No drawers. Carpets worn out