Etsi halvat lennot: Transavia France

Luggage handling terrible in Orly. Over 1.5 hour and still waiting

Miinukset: No one in orly is here to communicate with passengers. Neither airline ground personnel nor airport staff

No frills at all!!!

Plussat: The flight was on time.

Miinukset: Uncomfortable seats, rude staff, had to pay for water, very hot on flight

No frills not even water!

Plussat: The crew were very nice

Miinukset: Uncomfortable, no entertainment, have to pay for everything, arrived late, bathroom smelled like pee

Bad bad very bad experience not retrievable!!!!

Miinukset: The boarding and bad experience at the departing gate was unprecedented!!! I am a gold & platinum traveler, due to millions of mileage flown for over 40 years. This experience that I experienced at the departing gate was unprecedented, worse than the worse charter flight from a third world country decades ago!!! Apparently Transavia has "Sky Serv" employees doing their departing gate work, and they are the worse I have encountered in my life. Rude, irresponsible, talking back to customers when they dared ask them a question, not caring about anything let alone the comfort of the customers, or advising them of status of departure. As a result, they allowed a line to form for boarding, with all the relevant shoving and pushing, including older people standing and being pushed in line, as the Shy Serv employee went behind the departure desk and THE TIME OF DEPARTURE HAD COME, so it was natural for all to stand up in line thinking they will board, while the ARRIVING PLANE HAD NOT EVEN ARRIVED. And when I realized that (also in line) I asked the Sky Serv employee who appeared as the supervisor, why are they not telling the people that so they can sit down, the answer was "we didn't tell them to stand up"!!! When I told them that I thought it was just considerate to do that, he was joined in defence by his colleagues saying "no-one told you or anybody else to stand up, you and they did". As if this was not enough, when finally the plane came, people debarked, and plane was made ready to board, we were asked to board, only to stop us on the middle of the the boarding bridge and stand there for 15 minutes with no one to tell us anything, until a member of the plane crew came out to advise us of the delay and allow us to proceed to the plane. NEVER AGAIN WILL I FLY TRANSAVIA, or any airline that has "Sky Serv" as it's ground handlers!!!!

Miinukset: Arrivato con 43’ di ritardo da sommarsi 15’ per scala e autobus non presenti . Uno scandalo

Delay

Miinukset: Transavia delayed 1:30h the flight.