Great hotel- Beach is not the best.
The hotel, staff, room's are great!! Food is mainly pretty good.
I think there needs to be more of an emphasis on the fact that the beaches are having a huge seaweed problem. The beach at this hotel was ALWAYS full of seaweed. I am talking about TONS of it. You can't swim in front of the hotel because of it. They have crews trying to shovel it out daily, but they should invest in a bobcat to do this more effectively.... especially for the amount we paid for a room. Also the hotel's phones were not working when I was trying to confirm registration and that was beyond frustrating. Lastly- the hotel room doors are not great and constantly get stuck (you get locked in room) they should fix this.
Location This hotel welcomes guests in Tulum. Facilities The friendly staff at the reception desk are happy to answer any questions. Services and facilities include a baggage storage service and room service. Wireless internet access in public areas allows guests to stay connected. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the car park. Active guests can make use of the bicycle hire service to explore the surrounding area. Rooms Air conditioning ensures that rooms maintain comfortable temperatures. Other features include a telephone and WiFi. Bathrooms are equipped with a shower and include bathrobes. Sports/Entertainment The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym and massage treatments. Meals The hotel includes a restaurant and a bar. A fortifying breakfast is served daily.
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