Vancouver hotellit lähellä Canada Place Cruise Ship Terminal

Plussat: Service. Outstanding

Miinukset: Nope

Plussat: Personal service! Every need is met. Each staff member went out of their way to make sure our stay was the best it could be. For instance, Chef Nathan, who we met upstairs while looking over the menu, offered to make us special dinners in preparation for our marathon the next day. He led us to the casual restaurant and custom created pasta dishes for us! What a treat! It was delicious! Also,every encounter was greeted with such politeness! The live music was awesome. We were on the street side and it was quiet, unlike another report. I LOVE THIS HOTEL!

Miinukset: Loved everything about it. Will be back!

Plussat: There is a seawalk park near the hotel, the location is very convenient to the downtown.

Miinukset: The lounge is so noisy on weekends in the lobby. It would be better if put it separately

Plussat: Good location near Canada Place and the waterfront. Walking distance to Gaslamp. Staff was very accommodating and helpful. We had an issue with noise due to some late-night partiers and management upgraded and moved us the next day after quieting the offending room. Couldn't be happier with the quality and cleanliness all throughout. The cafes and restaurants were very convenient as well. We traveled with our three young children and everyone was very nice and respectful the entire time, we never felt out of place. We didn't get a chance to use the pool but could see that it was being used by kids on both days we were there. Room service was fantastic and the service was great as well.

Miinukset: Not much we didn't like. It was a bit pricey but we felt we got great value considering it is a luxury property.

Plussat: Room was very clean, bright and comfortable.

Plussat: Service, food, bar, comfort, views of the bay

Miinukset: Pool too small and no life, concierge only so so

Plussat: Staff took the time to explain the features of the room, being me a glass bottle of water and ice as I got settled down, and made sure my visit was as perfect as can be.

Miinukset: N/A

Plussat: Super comfy bed and pillows and blankets! Really nice rooms feels like home and still classy! Beautiful lounge area and love the live music.

Miinukset: Wish we could have booked a massage but we were too last minute. That was our fault

Plussat: Location to Stanley Park, Staff, lounge with live music, good gym, proximity to everything

Miinukset: Couldn't extend stay for even 1 hour, everything is pricy

Plussat: The staff were wonderful.

Miinukset: A balcony would be nice

Plussat: The air of sophistication and luxury. The ambience at the Fairmont Pacific Rim is hard to match. I liked the knowledgeable staff and their willingness to be of service to guests.

Miinukset: House keeping can still improve in their cleanliness.

Plussat: Free upgrade

Plussat: location

Miinukset: no coffee maker inthe room.

Miinukset: In a world where wifi has become fundamental for communication and information, and is offered for free all over the world because it is an inexpensive way to draw business, the fairmont charges $14 per day. I would have paid if it was just included in the already expensive room rate. As intended, I didn't read the fine print and was shocked to find out I had to go to the lobby to work. I was on a business trip. Also, I had to set the thermostat to 90, the maximum, to warm the room. It was never comfortably warm.

Plussat: I was super impressed with the hotel. The staff were courteous, the room was bright and modern with great views and the whole place had a really good feel good factor. The restaurant and bar were first class, with great food and service. The location is superb.

Miinukset: Being charged for wi-fi in the room. I thought that was a rip off given the amount being paid for the room itself. A big own goal on Fairmont's part and the sooner the review that policy the better.

Plussat: The service was outstanding and my view was gorgeous.

Miinukset: Checked in at 5 and told only one room is left. I booked a water view king bed and the actual view is just a portion of harbor and u can only see it at certain angel in the room. The view is disappointing.

Plussat: Staff was awesome

Miinukset: Rooms were not quiet

Plussat: LOVED THE Location and loved this Hotel! BEAUTIFUL

Plussat: This is a beautiful hotel and an exellent place to stay if you are leaving on or coming back from a cruise. The Arc restaurant is wonderful and all of the hotel staff are the best.. Our luggage was transferred to the ship for us which was a plus. The rooms are beautiful with spectacular views of the harbor and Canada Place.. We only stayed one night but would have liked to stay longer.

Plussat: Location and very comfortable bed. The breakfast was great and the staff were so helpful.

Miinukset: I didn't expect to pay for WiFi. Very disappointing.

Plussat: The hotel staff were all amazing! I'd like to call out Tacio Silva Olveira specifically for going above and beyond for my twins' bday. He arranged for a room upgrade and also for some birthday toys.

Plussat: We thought that the bellmen were incredibly friendly and personable. We were given a complimentary drink at Arc as it was our anniversary; very thoughtful.

Miinukset: Didn't like the fact that for a higher end hotel there wasn't free WIFI. Paying $13.95 for WIFI seemed too expensive when we paid over $500 for the night.

Plussat: The hotel is right over the Cruise Terminal - great location!!

Miinukset: Lights in room difficult to turn on & off - had to unscrew bulbs to sleep. Staff had attitude - asked for a place to get coffee & a muffin - only told about hotel rest. - never said there's a Starbucks next door - very overpriced hotel & rest. Disappointing!!!

Plussat: Nice hotel in perfect location to catch cruise ship. Simple transfer of luggage to cruise ship. Great location for walks to city and Stanley Park.

Miinukset: Expensive but benefits out way cost.

Plussat: I have never slept so well away from home... the pillow and mattress... oh my... my eyes shut and I didn't wake up until the next morning. Top notch service and amenities. Heated pool and beautiful view. Great location for walking to Vancouver sights by the water. So convenient to jump on a cruise ship the next morning. Yes, the Pan Pacific has a CT (cruise terminal) button in the elevator and they courtesy deliver your luggage. There was nothing to dislike about this property.

Plussat: Our room was clean and comfortable.

Miinukset: 7.50 for a cup of coffee? I really thought the food was to expensive.

Plussat: Fantastic room, incredible location

Miinukset: Took 20 - 30 minutes to get down from 8th Floor to Lobby. Elevator out of service, and big demand.Not acceptable in this level of hotel.

Plussat: Can't beat it for location both for the downtown or the cruise departure.

Miinukset: No.

Plussat: Proximity to port and tourist destinations

Plussat: The check in staff was great

Plussat: Location

Miinukset: Nothing

Plussat: Proximity to the HAL cruise terminal was unbeatable. The lunchtime service in the bar downstairs was excellent, including jazz music selected by our waitress. The bed was comfortable. The desk attendant got us a room quickly even though we arrived quite early.

Miinukset: The water and shower were strange. Hot water ran out of the cold faucet in the sink for a full minute before it got cold, every time. Temperature of the shower and strength of the stream were from the same dial, so to get good pressure you had to sacrifice comfort. Truly bizarre. You need better signage downstairs to find the front desk. Usually they're on the ground floor. One of the down elevators was out, so we had a long wait because the first one working was full. $4.50 for bottles of water in the room? No way! There should be 2 complimentary water bottles, which you get in other fine hotels. And there is no convenience store nearby which stocks good water at a reasonable price. The (excellent) TV in the room was set at an odd angle, you have to twist your neck to view. Channel selections did not include Fox Business, which has higher ratings than CNBC; and MLB Network, which has baseball coverage other than the Toronto Blue Jays. And if you must burn half a dozen channels on French language programming, it's time to expand channel capacity. The three dinner restaurants had problems, in addition to high prices. The bar which had such good recorded music at lunch had a terrible, whiny live folksinger performing. We had to leave. The top premium restaurant was closed for a special event, and the third was expensive and you could still hear the awful folksinger because there was no wall. We wound up dining at the hotel across the street. You don't want people walking in there, do you? Finally, and most annoyingly, there was a fifteen minute waiting queue for a taxicab when we were leaving for the airport. The cab driver explained that the problem was all the cabs were handling cruise ship traffic. Well, this must happen most days, and you need to do something about it besides having an older doorman losing a battle with the hotel across the street (and customers down the street) for the attention of the taxis. You should probably warn your guests in advance of the problem, and provide a list of private local cars/limos and the URL of the Vancouver version of Uber as alternatives. And hire a sexy young woman to replace the older gent because if cabbies in Canada are anything like those in the U.S., they won't make sharp U-turns to avoid a beautiful woman making sharp whistling sounds.

Plussat: Location was excellent.

Miinukset: Breakfast was hit and miss. The buffet food (1/2 hour before closing) -- was cold and had little selection.

Plussat: Location is amazing for walking in downtown Vancouver. Sky train is steps away. Felt safe and secure.

Miinukset: I was paying over $--- for a standard room for a night. I felt that for the price of a room that internet could have been included and not cost extra.

Plussat: The rooms were large, the beds very comfortable, included a table and chairs for eating, a microwave and large food prep counter, very well-lit, spacious bathroom. Very helpful, polite staff. Excellent food, great walking trails.

Miinukset: Website misleading re: meal options for Dec 24-25, only $75 buffet or sports bar menu available for all meals. Very dark rooms, very large food prep area, no sink and few odd assorted dishes. No mention on website that pool and spa both closed those days.

Plussat: Very nice bed

Miinukset: King room was a little small.

Plussat: The hotel location is great. I was able to walk to tourist popular places. It l is very closed to public transportation locations where you could take transportation to airport, Granville Island, Chinatown, ... easily.

Miinukset: The room is very very small.

Plussat: Room is lovely, bed very comfortable, most of the staff very efficient, polite and helpful. Spacious bathroom with excellent shower. Sitting room very comfortable and spacious, handy close off door if one person is still sleeping. Easy access to skytrain.

Miinukset: Room was very hot, had to use noisy a/c to keep cooler. Check-in staff did not understand English well and was very confused and confusing. Lovely bar next door but had sports screen on always.

Plussat: Great location

Miinukset: Room cards were not such sensitive to activate the elevator or open the door, which means you need to try several times.

Plussat: Location was perfect. Catching a cruise ship. Walking distance to the pier.

Miinukset: Shower had substantial amount of moldy caulk. This was advertised as a high end hotel, mold is not acceptable.

Plussat: Sitting room

Miinukset: Noise outside. Not all toiletries were in the shower as needed

Plussat: The staff were incredibly friendly at the front door.

Miinukset: We were in a room directly above the loading zone/dumpster/alley in the back of the hotel. We were woken up by the sounds of trucks loading/unloading, etc at 11pm-midnight, then again at 4am on Sat morning. Nothing like being awake at those hrs w a baby

Plussat: Bed was nice and firm. Room was very cozy. All the staff made us feel very welcomed and accommodating.

Miinukset: Four coffee pods instead of two would have been nice.

Plussat: Great location, friendly staff, clean and comfortable room

Plussat: very helpful and friendly staff. lovely rooms. good location.

Plussat: Simone who helped ch Heck us in was enthusiastic about her job and tried to help us every way she could. We arrived very early from a cruise and our room was not ready. She kept us informed about the room. She also checked with the restaurant that we made reservations at to verify the time and made an additional reservation for the following evening. She told us that she was a student in a hospitality and tourism program. I’m sure she will be successful and the Executive Hotel Le Soleilel is very lucky to have her as an employee

Plussat: Staff are great

Miinukset: Lights sometime didnt work

Plussat: First time staying in a Trump hotel. Customer service was without compare. Staff went well beyond levels of service we were expecting and are accustomed to (and we've stayed at more than a few luxury hotels). The room and decor was extremely modern -- really liked all of the controls built into the nightstand! Loved the free shoe shine! Location in the city was walking distance to some fantastic restaurants. Concierge was very friendly and was always able to get dinner reservations, ever when we asked late in the afternoon. Stayed for 2 nights and hated to check out. May never travel to Vancouver again, but will definitely look for Trump Hotels in all of our future travels.

Miinukset: The breakfast. Don't get me wrong, the breakfast wasn't bad -- we just thought the breakfast could have been a little more impressive for the $50/person price tag. This was the only negative in an otherwise outstanding stay.

Plussat: The location and the comfortable room