Vancouver hotellit lähellä Vancouver International Film Centre

Plussat: Great bar and restaurant. friendly staff. very comfortable / luxurious rooms.

Miinukset: windows are older not well insulated for sound. A bit noisy as it is downtown

Plussat: Comfortable room and quiet floor. Nice to come back to a lovely room after a day of exploring Vancouver.

Plussat: Everything. From the most helpful and friendly staff, all of them, to the attention of waiters, bartenders, up to the Manager who stopped to chat while having breakfast. The room was large and well furnished.

Miinukset: Not Applicable.

Plussat: Friendly professional staff Delightful breakfast in the beautiful Bacchus lounge Spacious room with quality linens and L'Occitaine products Great value Excellent location

Plussat: Amazing staff, clean, beautiful room with deck. And the most comfortable beds and bedding.

Plussat: The location is excellent. The service was first class. The restaurant 'Bacchus' was also excellent. I would definitely stay there again.

Plussat: Big rooms with kitchenette. Generous included breakfast plus friendly staff.

Plussat: This hotel was conveniently located for downtown shopping. The staff was nice. The room was very efficiently laid out so it didn't feel small.

Plussat: Location, room, breakfast, staff, all great

Plussat: Very nice we would come back.

Plussat: Comfort, cleanliness, fantastic night skyline views through floor-to-celing windows (we stayed on 27th floor), professional hotel staff, convenience of having a small kitchenette, excellent downtown location. Highly recommended!

Plussat: Everything was near and the people was very.

Plussat: Nice views of the city.

Miinukset: Beware of the "Go Green" here. This means more than not making your bed or washing the towels. There was no room services, including replenishing of the room coffee.

Plussat: Room was clean and the staff were friendly.

Miinukset: Pool and pool deck were very small. Fitness center was adequate but nothing special.

Plussat: Location Near Orpheam theatre!

Plussat: The pool, hot tub and fitness area were fantastic. View from the room and location were also great.

Miinukset: Checked into a dirty room, with stains and hair in the sheets. Had to pay for Wifi, for $400 a night

Plussat: We booked a suite with a separate living area and bedroom. The living area included a wet bar with microwave and dishware which we were not expecting. It was a nice surprise, so we got takeout Chinese and brought it back to the room for dinner and could eat it on real plates and with real silverware after reheating it in the microwave. The bed was super comfy, the staff very nice. Would certainly return there if coming back to Vancouver

Miinukset: Only two elevators, one was being repaired the morning of our departure so there was a long wait to get down.

Miinukset: One elevator was out so we had to also use the staff elevator but it was ok

Plussat: Location and cost were the biggest pluses for staying here.

Miinukset: Main issue for myself was lack of parking.

Plussat: Good staff, great location with a very international ambient. Lots of options provided to visit Vancouver on a budget

Miinukset: The breakfast could be better and is a bit expensive compared with most of the hostels similar to this one that I have been to around the globe

Miinukset: WiFi always switched off. Unstable connection. The staff were fine. The girls were more friendly then the guys.

Plussat: Great location, friendly and helpful staff, overall very clean

Miinukset: Hello Mr. Price, I can copy KAYAK, however that is a confirmation email for out-going emails only. About your question were do you go, I would advise you to call KAYAK customer service and explain the situation. My supervisor Steve Fuenzalida has been CC on this email as well as the Reservations Manager since she is the one who provided the back up that I attached on the previous email. I am really sorry to hear that from you, We as a hotel are willing to help you get the answers you are looking for and provide all the information necessary. Alan Torres Front Desk Duty Manager Century Plaza Hotel & Spa 604 687 0575 ------- Original Message ------- From : Lance Price[mailto:lprice33@hotmail.com] Sent : 10/16/2016 3:02:26 PM To : dutymanager@century-plaza.com Cc : fdassistant@century-plaza.com; supervisor@century-plaza.com Subject : RE: Re: Your Getaroom booking via KAYAK - Reservation Confirmation #R657983447 Thank you for your time today Alan. My request from you today was, "Where do we go"? In fact, you said you could contact your supervisor and Kayak. I do not see Kayak or the booking company address in the email below. What I am hearing from you is, your company did what it was asked to and I do not receive what I paid for. I guess Kayak, GTA and Century Plaza lose a former and future customer. Have a good afternoon, Lance & Lindsay Price On Oct 16, 2016, at 12:40 PM, Alan Torres wrote: Mr. Price, In response to our recent conversation I have attached the booking request from Guiliver Travels Association (GTA). This can show you that we weren't aware your booking was made through KAYAK as well as your request. On the booking request they ask for a standard studio suite (no specification) and it says an additional guest will stay with you (no names). Our Reservations team assign rooms based on our type-bed availability and on the accompany name (If guests are same gender or no name was provided we try to accommodate them in rooms with two beds). However, during the check-in if the guest wants to modify the bed type we can do it as long as we have availability. If you need further information please don't hesitate to contact me. Regards, Alan Torres Front Desk Duty Manager Century Plaza Hotel & Spa 604 687 0575 ------- Original Message ------- From : Lance Price[mailto:lprice33@hotmail.com] Sent : 10/16/2016 11:11:04 AM To : dutymanager@century-plaza.com Cc : Subject : RE: Fwd: Your Getaroom booking via KAYAK - Reservation Confirmation #R657983447 Cheers, Lance Begin forwarded message: From: confirmations@getaroom.com Date: October 12, 2016 at 9:24:54 AM PDT To: lprice33@hotmail.com Subject: Your Getaroom booking via KAYAK - Reservation Confirmation #R657983447 getaroom.com In partnership with: kayak.com Twitter Facebook Reservation Details StatusCONFIRMED Conf. #R657983447 ArrivalSaturday, Oct 15, 2016

Plussat: Got a studio suite and was not expecting the kitchen, separate bedroom, big living room and balcony! Great spot.

Plussat: Location, amenities, spacious and very complete suites, and the restaurant were all major pluses for us. Plus being pet friendly. Overall I felt like we paid for a good deal, and that the staff was courteous and warm all around. I especially enjoyed the restaurant and its staff, the food itself was really quite good even if not very diverse, but what options there were, were just delicious.

Miinukset: The rooms could use some remodelling, they're kinda heading towards rundown and the layout for the double suites feels awkward, then the vent in the bathroom was just noisy and useless. The elevators need a serious overhaul... they even set off the fire alarm, and then on checkout day only one elevator was working, which made for 15 minute delays across the board.

Plussat: Great location, great fitness centre, comfy bed.

Miinukset: Not the cleanest room I have been in (dusty, bit of mould), very slow lifts and long waiting times, staff could be friendlier (but then again, so could Vancouver as a whole).

Plussat: It was easy to find the hotel location, parking, and the view was lovely. The hotel staff were friendly, helpful, and easy to reach. The bed was comfortable and the room had that sort of dated but welcoming feel. The room looked like it used to be an apartment or condo that was redeveloped into a hotel. There is a pool - in the basement. The fitness center is top-notch. There is an elevator - more than one. A spa and a great little café are on the first floor.

Miinukset: The cleaning left something to be desired. The toilet had obviously not been wiped down and there was hair in the shower. The sheets had been changed and windows wiped down - so it was okay...but it could use some work. Parking - When I checked in they said they could add parking at $17/day to my bill. I was fine with that - but when I got the receipt with taxes and fees it was more like $22/day. I would have been fine with the $22/day - but be upfront about it. Either say it is $17/day and stick with that or say it is $17/day plus taxes and fees. It put a sour note on the check out experience.

Plussat: Their Italian restaurant is superb. Pasta homemade daily and the best haibut I've ever had. Rhe rooms are spacious, simple and comfortable. The staff warm and gracious.

Miinukset: Large, comfortable and at a great price.

Miinukset: The bed was horrible way too hard , the a.c. didn't work, we agreed not to go back

Plussat: I booked this hotel because I got a great deal, but was very pleasantly surprised when I got there and saw how nice it was! Definitely way better than what I had expected for the price I go on Kayak. The single room I booked was very spacious and clean, with a couch, dining table and a full kitchen, even including appliances (full size fridge, oven, microwave, electric kettle, toaster, etc') and dishes in the cabinets!! Staff was super nice and helpful and let me check in early even though I arrived way before the normal check in time. Even more value for your money, they gave me great coupons to use both at the restaurant and the spa. There is also a cool little cafe you can enter right from the lobby. since the weather did not cooperate with my plans to go for a day of hiking in the area while I was there, I decided to stay in and pamper myself with one of the spa packages for half a day. It's a bit on the pricy side, but they really did think of EVERY little detail to make sure you felt pampered and relaxed, so I feel was well worth the expense, and I had a great time. I did not know this, but the lady who took care of me at the spa also told me the hotel is pet friendly which is really nice. Though I did not see any pets over the weekend I spent there. The location is great, right in the middle of everything, walking distance to lots of great shopping, Granville Island, and the sky train. Overall it was a very pleasant stay, and I would totally come back if I'm in the area again. Would have loved to try the restaurant, but it didn't work out with my other plans this visit.

Plussat: The hotel is in walking distance to food, shopping and entertainment.

Miinukset: The hotel is clean but it shows it's age.

Plussat: My reservation was cancelled with out my consent! The room was resold for more than double!

Miinukset: Getting the run around by Kayak, Get a Room and Century plaza Hotel and Spa. Being offered a room of the same value in a different city. when a person reserves room in a city they usually want to be in that city. Greedy corporate pricks!

Plussat: Perfect location close to downtown shopping. Great staff. Amazing restaurant on site.

Miinukset: Hotel is a bit dated. Carpet was damaged in our room. Very modest for the price- but the location was so great