Albergo San Marco

Worst staff and service ever~

Location

My reservation was made for 2 beds in each room and we got 1 bed in each room. The front desk staff were not very helpful or pleasant when inquiring about the correct reservation and/or trying to get a bigger one bed or two separate beds.

nothing

no water in shower

beds too bad, sounds like slip back into sleep

Rooms were clean, and hotel staff were helpful. Location was ideal, being within 70 mtrs of St Marks Square.

Noise from nearby bar was a problem during the early hours of the morning. Tea/coffee facilities in rooms would have been nice

Location locatio location is all.........

The staff are unpleasent and rude. The desk staff were unpleasent but the breakfast/restaurant staff were even worse. Breakfast was due to be served at 07.00hrs but nothing was ready by 07,30hrs and we had to leave without breakfast. The only thing i can say good re this hotel is its location. Other than that dont stay here to be treated like a criminal by the horrible staff.......

Front desk staff were able to answer questions and provide guidance for travel ideas

location

breakfast was not good. More bread and baked goods and no real food that I know Venice for. Restaurant was managed by company other than the Hotel. I did not expect this level of outsourcing of service, especially when I was paying top dollars.I look for good hearty breakfast in Europe, form a hotel i am staying in, not a service provided by another company. Dinner was similar experience.

Room size, breakfast choice

Noise, no ac in room