Sijainti, avulias ja kohtelias henkilökunta
Aamupalajärjestelyt eivät toimineet kovin hyvin
Siisti, erittäin ystävällinen henkilökunta jopa siivoojat kysyivät käytävällä voivatko auttaa/tarvitsemmeko apua, hyvä sijainti, rauhallinen, näköala, sisustustyyli Venetsiaan sopiva. Juuri sellainen kuin toivon hotellin Venetsiassa olevankin.
Fantastinen sijainti ja huone näköalalla Rialton sillalle. Koetamme jatkossa varata aina saman huoneen (en tiedä, miten onnistuu tämän palvelun kautta)
It's at good location
The worst and rudest customer service ever seen. Do not go by pictures, in reality their rooms are very bad. It does not deserve even one star. I ended up making new reservation of an apartment by paying 200 euro per night. Moreover when I tried to cancel my old reservation via booking agency, they threatened us that we may have to leave their property. Now think of what you do when you are with the family on a vacation. Over commercialization has degraded quality everywhere. But this one is the worst. Please STAY AWAY from this hotel.
Great location, nice and hysteric hotel
Very rude staff at night
Staff was very rude We had lot of luggage there was no one to help take the luggage through the stairs. Charged extra fee If 2 person stay in the room. Gave us 2 twin bed room.
Location is good
We were placed in what is called "the Annex" - never stay there - it is accessed by a dimly lit alley way filled with garbage - no evalators and no view whatsoever. The Hotel Rialto should be embarrassed to count this as part of their establishment.
The staff is not customer service oriented. AC was not working and we were above 40C (110F). Couldn't sleep at all
staff were amazing
friendly staff supply of gluten free food
location and price
Perfect location. Bathroom was spotlessly clean.
Small room with no view - not what we thought we had booked. Breakfast could have had a wider selection. Interior beginning to look a bit tired, and we only had one pillow each. Still cant understand Italian reticence to use duvets rather than blankets.
There was nothing tol like about the hotel itself. The location was good.
The hotel was not clean by any stretch of the imagination.Didnt like the dirt on the walls or the mould in our bathroom.
the quality of the room, the central location and the helpful staff
What was there not to like; an excellent location, well appointed rooms complete with beautiful Murano glass chandeliers, polite staff who were multi-lingual with excellent communications skills. Hotel Rialto is an ideal location for exploring Venice. The hotel is central to all major tourism attractions as well as shopping, restaurants etc. Water buses and water taxis are readily accessible from right outside the front door, making the hotel particularly easy to find for first time visitors to the city. I'd highly recommend Hotel Rialto.
One very minor gripe, but not enough to spoil an otherwise enjoyable weekend stay; visitors to the hotel are offered a complimentary visit to a glass factory on the island of Murano. Guests should be aware that there is no such thing as a free meal, or in this case a free trip. You will be expected to put your hand in your pocket and purchase some of the very expensive glass products. Having said that, the glass is spectacular and you may well want to make a purchase on its merit, just be advised that this is a hard sell. Expect to budget at least €200 though it would be easy to spend much more.
It was right in the centre of Venice - great location with easy access to all other parts of the city. The room was very clean and comfortable and the staff were very helpful. It had a great mini bar.
There was no bar or restaurant- no where to sit and relax that wasn't in your room. The room was quite dark, with windows opening onto a noisy lane-way and building work.
Hotel Rialto sijaitsee keskustassa, ja Canal Grande ja Rialton silta sijaitsevat muutaman askeleen päässä. Käytössäsi on ilmainen kiinteä internetyhteys, kuivapesula-/pesulapalvelut ja kielitaitoinen henkilökunta.
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