Hotel Rialto

Very rude staff at night

Staff was very rude We had lot of luggage there was no one to help take the luggage through the stairs. Charged extra fee If 2 person stay in the room. Gave us 2 twin bed room.

Location is good

We were placed in what is called "the Annex" - never stay there - it is accessed by a dimly lit alley way filled with garbage - no evalators and no view whatsoever. The Hotel Rialto should be embarrassed to count this as part of their establishment.

The staff is not customer service oriented. AC was not working and we were above 40C (110F). Couldn't sleep at all

Unhelpful staff.

Perfect location. Bathroom was spotlessly clean.

Small room with no view - not what we thought we had booked. Breakfast could have had a wider selection. Interior beginning to look a bit tired, and we only had one pillow each. Still cant understand Italian reticence to use duvets rather than blankets.

There was nothing tol like about the hotel itself. The location was good.

The hotel was not clean by any stretch of the imagination.Didnt like the dirt on the walls or the mould in our bathroom.

It was right in the centre of Venice - great location with easy access to all other parts of the city. The room was very clean and comfortable and the staff were very helpful. It had a great mini bar.

There was no bar or restaurant- no where to sit and relax that wasn't in your room. The room was quite dark, with windows opening onto a noisy lane-way and building work.