Vernal hotellia

Plussat: Clean, easy, inexpensive!

Miinukset: Television was out.

Plussat: Convenience.

Plussat: Clean

Miinukset: No

Plussat: Friendly staff, pool, rooms, and everything else.

Miinukset: Wish the breakfast bar was available. The breakfast sacks were nasty.

Plussat: How clean it was very friendly staff

Miinukset: I loved everything

Miinukset: Doors could be redesigned in most facilities for quieter use.

Plussat: It was really clean and new

Miinukset: Nothing

Plussat: Very clean and friendly staff.

Miinukset: Actually all went well

Plussat: Cleanliness

Miinukset: very very noisy. Doors do not have retention bars so there was slamming doors all day. Other than that, great place.

Plussat: Comfy beds

Miinukset: Nothing

Plussat: Great location and good free breakfast.

Plussat: The hallways to the pool had crickets or dead crickets all over.

Miinukset: Clean the halls and get an exterminator.

Plussat: The whole ex8was outstanding. The room was clean and well stocked. The front desk experience was amazing!

Miinukset: Only that I didn't stay longer. :)

Plussat: Lovely, large, clean room with refrigerator and microwave.

Miinukset: The hotel might have been better if it had an in-house restaurant, but several restaurants were nearby.

Plussat: Comfort and cleanliness.

Miinukset: No writing materials, and bulbs missing from lamps

Miinukset: Hot tub was broken, charged more than I expected

Plussat: Room was great, perfect for a traveler

Plussat: Very good at all

Plussat: Nice area close to shops and restaurants, offered bkfast even during Coronavirus time. Large room. Great reception team both at check-in (at night) and check-out (morning)!

Miinukset: Room layout was strange and a bit worn out.

Plussat: The breakfast was a good breakfast and well stocked, the staff was very helpful. The rooms were very nice and comfortable.

Miinukset: I didn't like your shower, the knob was too hard for me to turn and we didn't have hot enough water on the shower.

Plussat: Shower and bed.

Miinukset: Not able to cancel reservation due to a family emergency,

Miinukset: Glass door to the bathroom, while it wasn’t see though it lit up the whole room at night.

Plussat: Rooms are excellent, staff very friendly

Miinukset: Mysterious extra charge for WiFi

Plussat: The hotel staff were great and we had a nice quiet room.

Miinukset: It's located on the edge of town, quite a ways from all the restaurants.

Miinukset: I'm make a reservation for a king bed reserved with 4 days before my stay and when check in told me sorry the room they you reserved is ocuped so sorry

Plussat: Truck parking

Miinukset: the old ratty carpet

Plussat: Clean and friendly.

Miinukset: Not a thing it was a good visit.

Plussat: breakfast good

Miinukset: pool was out of commission

Plussat: The room was clean, and it was reasonably priced.

Miinukset: There weren't any coffee cups in the room, not enough towels, no coffee in the hall, no good place to walk dogs, the bathroom door wouldn't stay open.

Plussat: The suite was amazing!

Miinukset: The heater in the pool was broken so it was cold and that sucked.

Plussat: They had nuts, raisins, and granola for their oatmeal.

Plussat: Loved location and cleaniness

Miinukset: Staff was not people orenitaded

Plussat: Great value...nice and clean motel...convenient location right off the highway...staff is very friendly...breakfast is average...

Miinukset: No

Miinukset: The room we entered hadn’t been cleaned.

Plussat: Great restaurant at the hotel. Food was amazing. Pool area was decent. Pool water warm which is always important to me!

Miinukset: There was food left in the fridge and gummy bears on the floor. The bathroom could have been cleaner and it smelled a bit sewery. Not terrible, just not great. Got woken up by loud next door neighbors who stayed loud from 5a-8a. I don't believe the front desk didn't hear them. They should have stopped it regardless of anyone complaining.

Miinukset: Hair was in the shower from previous occupant and on bathroom sink and counter

Plussat: Clean. Comfortable bed. Quiet AC. Convenient location.

Plussat: Comfortable bed. Nice staff

Miinukset: Small Pillows

Plussat: Very helpful people at the desk who helped make our trip comfortable.

Plussat: Very clean, comfortable room. Great pool, hot tub, and restaurant. Good breakfast. Very pleasant staff.

Miinukset: Can’t think of anything we didn’t like.

Plussat: Parking for big trucks. Clean Comfortable

Miinukset: Because of vivid there was no staff available the next morning

Plussat: The lady working the front desk was awesome! She came to our room to try to fix the TV, she was unable to so she ultimately had to put in a work order for maintenance and she offered to move us to another room, but we liked the size of our king room and the bed was big and comfy so we settled in.

Miinukset: The TV in our room wasn't working and my husband and I were unable to connect to the Wi-Fi network at the hotel, but we were both glad to be able to 'disconnect' for a few hours. And we were expecting a few more 'hot' choices for the hot breakfast, but we didn't go hungry.

Plussat: Possibly the best value we've ever experienced. Staff was friendly, room was updated and very clean, bed and linens were super comfy. Highly recommend.

Plussat: No real breakfast was available

Plussat: Pillows and bed was very comfortable

Plussat: The price

Miinukset: The bed was a bit too soft for my tastes

Plussat: Quite clean and pet friendly!

Miinukset: No

Plussat: It's Econolodge. You know not to expect the Ritz. Room was clean, had microwave, fridge, coffeemaker,stovetop with pans/dishes, and a safe. Breakfast options were fine. Proprietor was very friendly and went out of their way to ensure a good experience.

Plussat: The location was conveniently located not far to where we needed to be & it wasn't far from places to eat.

Miinukset: We couldnt get the wifi to work at all & some of the channels on the tv didn't come in very well as well were sketchy acting although all that really didnt matteras we crashed out & wake-up & left fairly overall was a nice clean room that worked for us

Plussat: This location is perfectly located in the heart of downtown Vernal. The motel staff are very available and helpful; and they always have smiles on their faces. Facilities are modern and clean.

Miinukset: The bed was frankly, "uncomfortable!" I understand that the location is a value priced property; but four nights on a rock hard bed for a person that has back issues was rough.

Plussat: Breakfast wasn't available

Miinukset: N/A

Plussat: It was close to where I needed to be.

Miinukset: We booked at a specific price and when I checked in I was charged more. The manager did correct this when I brought it to his attention. The hotel also advertised a continental breakfast for the price advertised, due to the Covid19 issue, they were not providing this. I had to ask for a discount on the room due to no breakfast,which I did get but would not have had I not asked. The room we were given smelled of cigarette smoke so we had to request a different room. The second room we were given only had a shower and no bathtub and they did not tell us this before hand. There was a dirty towel hanging on the back of the bathroom door. The soda machine was sold out of all items.

Plussat: Location

Plussat: The hospitality I received was tremendous. The beds were very comfortable. The room was clean and lovely.

Plussat: The room was big , comfortable bed

Miinukset: Carpet needs upgraded , theres a smell , maybe the chemical they used ?

Plussat: Location

Miinukset: Never checked into a room with a clogged toilet and been asked to ask Housekeeping to borrow a plunger if we want it fixed

Plussat: Room location.

Miinukset: Nothing it was good

Plussat: Loction

Miinukset: Dont know

Plussat: The staff was friendly. The hotel and our room were clean. The room was the style of room we like where the sink is in the bathroom with the toilet and tub/shower, not outside the door. There was a desk for work and a couch and coffee table for someone else to work if necessary. We got a king bed and we didn't feel Claustrophobic, we felt we had plenty of room. In the past we have the worst luck with hotels, with noise, room style and staff. This hotel we didn't have any of those problems. It was actually quiet at night when we were sleeping and there was even a high school hockey team staying there one night. We don't have a lot of reasons to go to Vernal but I will recommend this Holiday Inn to anyone who needs a place to stay.

Miinukset: The only thing I didn't like, which really can't be fixed, is that bathroom sink. The sink is built so high that I had to stand on my tippy toes (I'm 5.2") to brush my teeth and occasionally would still miss the sink. A step stool would have been nice. Not only is the counter the sink is in too high but the sink itself is set back a little further than most sinks or at least it felt that way. I would still recommend this hotel because this is just a short person problem not a fixable hotel problem.

Plussat: My wife was ill during our stay and having difficulty getting around. The staff was incredibly helpful and helped me pick her up and move her multiple times. I would have been in deep trouble had they not been so helpful! They are to be commended for their competence and professionalism?

Miinukset: Nothing!

Plussat: Very pleasant experience.

Plussat: Staff was great!!! Clean clean clean Breakfast super!

Miinukset: Nope

Plussat: Highly recommend The Holiday Inn in Vernal! This hotel was so clean, the staff were very kind, breakfast was great! Also in a great location for the activities we were there for. This hotel was perfect, especially for the price.

Plussat: They were great the complimentary breakfast was the best

Miinukset: No all was perfect

Plussat: Everything else, staff was friendly and courteous, facility was very clean.

Miinukset: Shower doors are mis-aligned allowing for water to get into bathroom floor.

Plussat: Very nice showers and a big breakfast.

Miinukset: Rooms are small and you can hear everything going on in adjoining rooms. Lower quality feeling as far as Holiday Inn Express' go.

Plussat: The lady that checked me in on Friday afternoon was working Saturday morning when I checked out, she was awesome. The only thing I had an issue with was the lighting in the bathroom,.,

Plussat: Bathroom was very clean. Property sits back from the very busy highway so even with the window open we couldn't hear traffic noise.

Miinukset: TV was small and mounted too high.

Plussat: Location, easy access

Miinukset: Our queen room was so small we literally had no place but the bed to open our suitcase???

Plussat: Good location. Great customer service

Miinukset: It would have been nice to have had a ground floor room for my wife and more working ice makers

Plussat: There really wasent much I liked. The room was quiet.

Miinukset: Would have been nice if the pool worked. Would have been nice if they had the breakfast. Would have been nice if the room was a little bit bigger felt like I was sleeping in a closet. The refrigerator barely kept anything cold. I probably will never stay there again.

Miinukset: No breakfast. The ice machine on our floor was not working and neither did the snack machine. Wasn't as clean as I would have liked

Plussat: It had a pool and the price seemed very reasonable at the time.

Miinukset: For some reason when I booked two rooms, the management charged my card for one and made my son pay for the other room.The treat was on me for my adults kids but the manager was rude and would not work with my son.He had to pay for his own room. Ticked!

Plussat: Cheap price

Miinukset: The drain in the sink did not work. It kept filling up high and was slow to drain. The beds were not comfortable. When I checked in the guy gave me grief about having 4 kids and my wife in the one room with 2 beds. I was almost tempted to leave and cancel and go somewhere else where I was treated better.

Plussat: Staff was friendly and approachable.

Miinukset: Pillows were lumpy and almost non existent. We were on ground floor, people above us were very noisy. Didn't get much sleep.

Plussat: The locations was perfect.

Miinukset: Rock hard beds and pillows. The elevator was also a bit sketchy.

Plussat: The customer service was awesome! So friendly and helpful! Room was super clean as well!

Plussat: Good location and friendly staff.

Miinukset: Bed mattress TOO FIRM!

Plussat: The price, didn't pay much and didn't get much

Miinukset: Run down, cheap tv's, limited chanels, the room smelled funky

Plussat: New, clean,

Plussat: Good value and location. Nice place to be.

Miinukset: The breakfast food area is too small. When there are 5 people in there it gets crowded. There tend to be many sports competitions in the summer when we visit and the breakfast area gets even more crowded. That's all.

Plussat: Great amenities. Large comfortable rooms

Miinukset: NA

Plussat: It was clean

Miinukset: Yes. We didn't end up staying there b/c we had ordered a two bedroom suite and there wasn't one when we arrived. We have 7 in our family and 2 queens are not good enough which is what we were given. Plus, we saw that the pool was not useable. Not happy

Plussat: The room was very comfortable and quiet. I liked all the furniture, that allowed me to put suitcases away and keep it tidy. The kids loved the pool. They had some healthy choices for breakfast. I found the guest laundry to be very convenient.

Miinukset: A range isn't much use without a few pots and pans.

Plussat: The room was spacious and had plenty of room for our son's wheelchair. the setup of the kitchen was really nice. That was about it for the whole stay.

Miinukset: Breakfast the pool was closed when we asked whether it was open they didn't tell us it was closed and that was the main reason why we chose this hotel in the first place. The pull-out bed was so uncomfortable, our son slept horribly. The bed was too firm for me. There was no breakfast to speak of even though they promised a full cooked breakfast, they only had the little cereal breakfast bars, they had no fruit eggs nothing. The later staff oh, not the lady that checked us in but the lady that was on night shift was not communicative at all. The location with set way back off the main road so that it was hard to find even with maps.

Plussat: Cleanliness, pleasant staff.

Miinukset: A little noisy in the room above us, but it was likely children running and jumping. It was fine during sleeping time.

Plussat: Walk in shower.

Miinukset: TV was small, room got stuffy, and most of the staff were not very hospitable (except for the one that checked me in. She was nice. The front desk was uncomfortably designed. It needed a bit more elegance to create a profession feeling.

Plussat: The people were very friendly, the breakfast was good, and the overall stay was just very pleasant.

Plussat: Very worth the trip especially if you're going to be there awhile

Plussat: Staff was great!

Plussat: the staff was exceedingly friendly. left me with a very positive opinion of the place. definitely a budget accommodation, but very impressed

Plussat:  

Miinukset:  

Plussat: Room was comfortable and had plenty of space; staff was friendly; good location

Miinukset: There seemed to be an identity issue; Split Mountain Motel, at least in our room, had Motel 6 on the room key and the pen that went with the Travelodge note pad, and an ice bucket with Best Western's logo. No breakfast, likely due to health department regs, though.

Miinukset: Checkout, being forced to check out way before checkout.......

Plussat: Everything staff is friendly

Miinukset: Nothing everything is perfect

Plussat: Nice big rooms, good kitchenette

Miinukset: ice machine on main floor only.

Plussat: I rented a room to have my wedding renewal and the space was awesome. The room we rented as well was awesome very spacious we loved it.

Miinukset: Nothing

Plussat: Everything; location, facilities and comfort

Miinukset: Nothing

Plussat: Very clean. The towels were plush, the sheets crisp and the soaps smelled wonderful. The place was very quiet and I felt safe.

Miinukset: There isn't breakfast served; but, there is a kitchen in the room to make your own.

Plussat: Excellent price for a nice room with. King bed.

Plussat: The staff was very friendly and professional. Stuck in a storm I had to stay an extra nite and they gave me a discount for being a veteran!

Miinukset: No complaints

Plussat: Cloud beds were great!

Plussat: Huge, well-appointed room with luxurious and comfortable bed.

Plussat: Fabulous room. great price. center of town. Access to everything.

Miinukset: nope

Plussat: The place screams "independent" in almost all the best ways. While minor maintenance issues were apparent, the place was well-cared for, and the staff was very attentive. The bed and coverings were fantastic, the furniture was solid and homelike.

Miinukset: The exterior is significantly less inviting than the interior.

Plussat: The room was comfortable, good location, no breakfast due to covid but great price

Miinukset: Outside isn't beautiful but room was great.

Plussat: Beds were soft

Miinukset: Cleaning needs a lot of improvement

Plussat: the beds were extremely comfortably

Miinukset: no place to put my toothbrush by the sink. or a place to hang a hand towel by the sink. but the bed made up for that.

Plussat: Location and the Bed was amazing!

Miinukset: no

Plussat: Comfy beds !

Plussat: Great stay overall!