Etsi halvat lennot: Vietnam Airlines

Plussat: Nothing

Miinukset: Everything

Plussat: The check-in staff realised we hadn't allowed enough time to transit in Ho Chi Minh city, so they seated us close to the front and put business class tags on our luggage. They were the first on to the carousel.

Miinukset: Every one of our legs was delayed, which contributed to tight transit times.

Plussat: The check-in staff at SGN domestic were efficient in getting us on to our connecting flight despite the late arrival from Sydney.

Miinukset: Communication. Our plane had a malfunction at Sydney which caused a delay. After it was repaired, we are then told of further delays due to the pilot now running out of hours, delays in sourcing a new pilot, and then having to resupply all the catering. 26 hour delay.

Plussat: The crew were not visible and didn't offer any assistance

Miinukset: An offer of a snack as we paid a high price for the econom y flight

Miinukset: They changed the time without notice and wouldn’t even accept checked baggage.

Plussat: It was okay, really overpriced for what would have been a fine low-budget flight, like an Air Asia. If I had paid $200 or less for the flight, I would have no complaints about the comfort and service. But I paid over $600, so I'd expect a little more.

Miinukset: Seat comfort, food, entertainment, boarding, disembarking.

Miinukset: Friendlier crew

Plussat: No turbulence

Miinukset: Never wake up passengers for your terrible food

Plussat: Boarding was quick and Flight was Smooth

Miinukset: Food basic,Crew not so friendly.Flight left 15 minutes late.

Plussat: We love how they service food and drink.

Miinukset: There were a lot of things which you need to know like send flighting schedule, visa to get in Canada, and depart and arrive on time so we can flight next stop. Also, make sure all luggages of customer will delivery directly to last stop if the tickets includes this things.

Miinukset: Very low weight allowance on checked bag. Attendant made me go take out cash from ATM to pay for extra weight. When I returned, a different attendant told me a cash price twice as much as the first attendant.

Miinukset: Delayed with no announcements or explanation.

Hanoi to Yangon

Plussat: Flight team were friendly and efficient.

Miinukset: Delayed take off.

Miinukset: Delayed departure. They were slow to board flight.departed almost an hour late. There didn’t seem to be a reason for delay other than poor organization and management.

boarding

Plussat: Standard process

Miinukset: Informed gate personnel of a physical disability within our party. Instead of allowing us to board with another party utilizing the wheelchair service, they conveniently suggested that a line was also forming right before boarding the plane.

Too much delayed!!

Miinukset: Delayed by almost 2 hours.

Miinukset: At boarding, crew didn't allow me my preference for a front seat, and gave an excuse that it's chosen random. He booked both my seats at tge tail of the taxi whereas I requested front seat. In flight, I wasn't asked for my meal preference. They served me pork, whereas I eat a Hindu meal (No Beef and No Pork) They served the end part so late that by the time I could eat they were already descending, and they rushed me to eat. I couldn't eat it anyways except the fruits. No juice or water either was served.

Plussat: Don't expect to be ontime, or have announcements when there is a gate change. Airport employees are more annoyed that you are visiting then what you would expect. Air doesn't run on the plane until your 10k up. HOWEVER, we got there safely and my bag showed up so all in all its fine.