Etsi halvat lennot: Virgin Atlantic

Plussat: Crew was excellent - friendly and helpful

Miinukset: Seats in economy too cramped - I paid extra for next seat up from basic economy which covered our baggage but, for some reason, not seats with more leg room.

Plussat: The crew was friendly, the food delicious, and the plane itself in highest quality and state-of-the-art.

Plussat: Being on time

Miinukset: Nothing you guys did great thank you so much.

Plussat: This is the way to fly long haul.

Miinukset: Frustration is it is impossible to sleep during the breakfast service, but this is a problem for all airlines and Virgin is better than most.

Plussat: Amazing

Miinukset: Nothing really

Plussat: Amazing !

Miinukset: Nothing all good really

Plussat: Crew were super friendly and helpful. Food was delicious, comfortable seats, great selection of entertainment.

Miinukset: Cheaper baggage rates

Miinukset: Food wasn’t great and not a lot of it. London to Orlando was good. Connection was good.

Plussat: I travelled on economy delight, flight was fully packed, yet it felt spacious and comfortable. Lightning was great. Food was yummy! And pilots gave us updates on air travel, and if there were any delays etc.

Miinukset: Nothing. Had a great trip!

Plussat: Water station!

Plussat: The crew

Miinukset: The screen

Miinukset: Information on when we can check in on upcoming flights. Other airlines we have booked for flights will email us 24 hours prior to departure. Virgin Atlantic did not. I had to call and I was directed to their web site and was able to check in on line. Thanks

Plussat: It was a great flight!

Miinukset: nothing, pretty much perfect!

Plussat: The staff were helpful. The entertainment had good variety. Adjustable head rest was useful.

Miinukset: The seat was a little lumpy. More leg room would always be appreciated.

Plussat: Amazing crew, excellent drinks and decent food. Very comfortable seat

Miinukset: Everything was great

Plussat: Courteous and attentive crew from baggage check in thru baggage claim.

Plussat: Seat was comfortable, good movies, etc

Miinukset: We are a little hard of hearing. It was hard to hear the attendant when giving directions over the intercom. The speech was garbled and directions spoken too fast. I am not referring to the safety speech. Recommend slowing down so that we have more time to process what was spoken.

Courtesy

Plussat: Although there were delays they kept us informed on a regular basis as to what to expect and seemed genuinely apologetic for any inconveniences. Boarding and deplaning were smooth and efficient. I really appreciated that there was no charge for checking a bag. I am certain that contributes to the ease of everyone getting on and off the plane. Our bags arrived at baggage claim about the same time we got there. I would definitely fly with Virgin Atlantic again.

Plussat: Entertainment and helpful staff

Miinukset: Had worst seat on plane on outward because I didn't know I could pick a seat free of charge before online checkin This could be a lack of communication on Kayak/Last Minute.com as opposed to Virgin

Plussat: Very friendly crew. The meals are good, nice variety. Hot food is hot.

Miinukset: Seats are not the most comfortable and sometimes the screen on the entertainment tv doesn't work that easily.

Plussat: The crew looked after us well

Miinukset: It was all good

Plussat: such a big difference in size of aircraft, very comfortable and great crew.

Plussat: Crew was very attentive...food selection was excellent

Miinukset: Nothing

Plussat: The seats reclined at a good pitch and were very comfortable. The crew were friendly and service was good.

Miinukset: I understand that on the night flight, they were trying to keep the lights up for dinner service, but it prevented my toddler from being able to sleep and thus made for a difficult rest of the journey.

Plussat: Everything was easy

Miinukset: Business class seats are snug for big people compared to other airlines

Plussat: Crew was great flight was comfortable however checking in bags and printing boarding pass was slow and also very unorganized

Miinukset: Checking in bags and printing boarding passes were long unorganized lines of people

Miinukset: Overall, I am disappointed in Kayak for listing my round trip flight as KLM, when in actuality, only one short connection of this flight was actually KLM. My itinerary said KLM all over it, but in the fine print it said "operated by Delta." This is dishonest and misleading.

Plussat: Virgin Atlantic is the best airline I’ve ever flown on internationally. The service is wonderful, from check in to inflight service. Everything went as planned. The food and drinks on board are free and they are an abundance of snacks, much more than we dreamed. The flight attendants are excellent

Miinukset: No. Keep up the good work!

Plussat: Premium economy was perfect, smaller cabin with less people, great flight.

Plussat: Crew was great!

Miinukset: The scone and roll were blah and dry - and so much bread in one meal!!! My seat charger didn’t work :(

Plussat: Craig in first cabin flight crew was amazing. :))))

Plussat: Loads of leg room compared with other flights (I'm 6' and my knees are usually embedded in the seat in front, but not this time!

Miinukset: USB socket on the entertainment on both flight out and return was broken.

Plussat: Crew was super helpful and kind. Pesto pasta was the best airplane food I’ve ever had in coach.

Plussat: Excellent airline

Miinukset: The business seats could have been wider. I have sat on business class other airlines and the seat was a bit wider but overall still great experience