Etsi halvat lennot: Virgin Australia

Plussat: Crew were amazing, food was delicious

Miinukset: Boarding was delayed with no explanation, we sat once boarded waiting to take off not knowing what the further delay was, ended up arriving and clearing customs an hour behind schedule. This is becoming more common with my flights with Virgin Australia.

Plussat: The virgin lounge.

Miinukset: Bit more variety.

Plussat: Crew was very nice!

Plussat: Happy crew

Miinukset: Melbourne weather lol

Plussat: The entertainment options were great

Miinukset: Figuring out how to get from domestic to international terminal was far from easy. The security lines were tight and slow. The waiting area was crowded and loud, it was a relief to get on the plane. Also the coffee was terrible

Plussat: I called several days in advance to request a gluten free meal, they said they processed the request, but there was not a gluten free meal for me on board. When the crew found out the problem they rummaged in the gallery and came up with a couple snack bars without gluten for me. They were awesome.

Miinukset: Requesting a special meal in the time frame required and then it not being on board was really heard with Celiac's.

Plussat: I was able to sleep

Miinukset: Making sure there was a vegan food option and the crew knew.

Plussat: The crew was amazing and the seat arrangement was well done.

Miinukset: I would have liked knowing the seat I upgraded to had solid unmoveable arm rests. Also the exit rows were not boarded first, and since I had no seats in front of me my items were not close at hand bc the overhead storage was already taken.

Plussat: Excellent food an si service

Miinukset: Avoidance of delay as I missed the connecting flight and had to take a later flight when connecting to cairns

Plussat: Comfort

Miinukset: No entrtainment available

Plussat: Crew great seat not so much and entertainment center buggered up

Miinukset: I really appreciate very comfort seat more legs room than other aircraft and crew member very helpful And regarding food it’s just ok, rest is find

Plussat: Easy checkin

Miinukset: Flight was late in leaving. Sat in seat for 45 minutes without moving.

Plussat: Crew was good in helping us to sit together after the booking staff seperated us incorrectly.

Plussat: The crew was good much better than some of our later international flights with air canada

Miinukset: The flight was fine but it was 4 hours behind schedule.

Miinukset: flight was delayed

Plussat: The seats have a great amount of leg room.

Miinukset: It is nice that they offer a complimentary meal. However, the vegetarian option did not taste good.

Plussat: The crew were OK. I had no personal interactions. I found the seating uncomfortable and not what I had requested for medical issues.

Miinukset: The experience of economy x seemed the same as economy. My seat request did not happen.

Plussat: Very nice flight attendant took care of seating problem.

Miinukset: Give me the seats I had reserved.

Miinukset: The computers continue to be problematic. It took 25 minutes at the checkin desk to get the system to take my document numbers. Also the in flight movie system has issues with touch sensing, often being slow to respond and misreading the location of the touch.

Plussat: Seats very uncomfortable No leg room

Miinukset: Better seat bottom & seat back to short & Badly configured for taller people Not enough leg room !!!

Plussat: everything was good

Miinukset: a screen at the seat.

Miinukset: Economy boarding was in just 2 batches with the front rows first. This results in a lot of standing waiting for people to get into their seats. Entertainment was ok but could have used a better selection of movies. I ended up watching movies I had seen before.