Etsi halvat lennot: Vueling

Plussat: New Boeing 787. Nice aircraft

Miinukset: This is the only international flight I have ever taken that did not serve food or drinks. We asked for water 4 times and was brought a small glass half full only once. We had to purchase food and drink separately. I can't even believe juice or soda was not included! It is dangerous to not offer at least water for that long of a flight. Would never fly or recommend Norwegian Air ever again.

Miinukset: Kayak sucks. I chose to buy ticket w kayak and took me to vayama (another horrible site). The ticket they sold me, which was not cheap, didn’t let me check in online and didn’t say that I was gonna have to pay 200 euros at airport to check in 2 bags!!!! A disaster everything.

Plussat: The crew seemed very nice.

Miinukset: The flight could have been on time.

Plussat: Flight reservation was cancelled at airport - gate agents could not allow us to board. We were told reservation had been cancelled.

Miinukset: Refused to sell ticket from start or at least receive a cancellation ticket for the flight

Plussat: The plane was spacious and air conditioned.

Miinukset: We were not informed about how our luggage needed to be transferred to an entire building 15 min away.

Plussat: worst airlineEVER , canceled the flight did'nt offer any help

Miinukset: everything

Miinukset: 1 hour delay leaving from Berlin plus 1 hour wait for the luggage in Barcelona

Miinukset: Luggage delivery in Porto was slow

DON'T FLY WITH VUELING

Plussat: nothing

Miinukset: 2:30 hours delay inside the plane and finally they change our aircraft. The crew is not friendly with us.

Horrible

Plussat: Nothing wouldn’t fly with them again

Miinukset: Everything

Plussat: Save you money and avoid this airline.

Miinukset: Complete overhaul of the company.

Plussat: The price was cheap

Miinukset: Barcelona airport was a mess. They lost my bag with half of the plane bags and they didn’t even update the bag status online or call me when it arrived

Plussat: Seats were slightly more comfortable than Ryanair.

Miinukset: Not making us bounce between gates 3 times because they didn't know where the plane was going.

Plussat: Nothing on the ground. Prior to boarding there was chaos among the crew members and the public. The flight was as usual with Vueling delayed; for technical reasons. However no one knew what was happening. No crew member gave a simple explanation of what was happening. Order was not maintsined

Miinukset: Everything, like simply explaining to the long waiting passengers what was going on. But Vueling is 90 pc late. They treat passengers as if they could not care less because they are working unhappily We can simply compare with other airlines. Vueling gets first price as worse airline I know.

Miinukset: 3 hours delayed due to a mechanical problem.

Miinukset: We never got there

Plussat: we landed safely

Miinukset: need entertainment system. need complimentary drinks and snacks need comfortable seats

Miinukset: A mechanical malfuntion caused our takeoff to be over 2 3/4 hours late. I had a scheduled 4 hour layover which wasn't enough and missed my USA connection. Had to pay another $2500 x 2 for return flight to make a wedding Same happened on arrival. 2hr delay Going back in 2 weeks. Trying Europa Air

Plussat: Food and entertainment were ok but crew was rude and lazy and we had multiple delays. I was told to get in line for boarding and then stood there another hour. It was very poorly disorganized and did not come into contact with one nice crew member

Miinukset: Check in was not available and had to fly standby despite having reservation.

Plussat: La sinceridad del piloto al señalar que los retrasos se debieron a los proveedores de servicios en el aeropuerto de Roma

Miinukset: Deberían mejorar la provisión de servicios aeronáuticos en Roma

Miinukset: Was told I needed to check my bag when there was plenty of overhead space once we boarded the plane. The entire zone system seems to be fake, as they boarded zone 1 and then went to all zones, skipping 2 & 3.

Miinukset: Make sure you have a ticket with a selected seat or else they will not let you board, they overbook flights very often!

Miinukset: Last minute switched plan causing much discomfort and confusion.

Miinukset: Kiwi booked only 15kg bags instead of the paid 20kg bag on my booking confirmation. We had to pay an extra 90 Euro. It ruined our morning.

Miinukset: Nicer crew.

Plussat: The worst crew I’ve ever experienced on a flight, and I’m a frequent flyer, both domestically and internationally.

Miinukset: To have not flown with Norwegian

Miinukset: 6h delayed

Plussat: The crew was nice and friendly.

Miinukset: The plane was extremely dirty, almost disgusting!

Miinukset: I missed the flight and was not allowed to board even though there was time

Plussat: Poor service, staring from punctuality. 3 and a half delay without any explanation until all passengers pressured the staff and we were told that it was due to aircraft malfunction. The staff were very unfriendly when asked about information regarding the cause of the delay.

Miinukset: Change management and train staff. The Barcelona airport was in very poor state, without air conditioning and restrooms in very poor state.

Plussat: Nothing. This was poor service from every stand point, starting from punctuality. Almost 2 hours delay and almost lost my connecting flight in Barcelona

Miinukset: Change management

Plussat: N/A

Miinukset: The flight was delayed, then we loaded onto an airport bus where we stood, sweating, for about 10 minutes before the bus left. Once we got on board it took forever for people to be seated, and some people were having their seats switched and others couldn’t find anywhere to put their luggage.

Plussat: Crew was friendly, plane clean

Miinukset: Boarding process was very slow. Paid for a sea in advance. I was assigned a seat in row 7, put in group 3. No overhead space for my small carryon.

Plussat: The crew was nice.

Miinukset: The flight was delayed.

Miinukset: Boarding process

Miinukset: We have a 5 hours delay inside the plane. The crew has to been change and the second crew is the worst crew in all my flights The captain also was change after 4 hours of delay, and is the worst captain, nothing polite