Wausau hotellia

Plussat: Bed was comfortable

Miinukset: House keeping walking in room unannounced was a bit un nerving the room had no washcloths carpet was wet by patio door and the parking lot clearly had drug users hanging out enitre time. Guy at front desk knew about it did nothing. I spoke to manager and she was going to take care of it but ine comment made that will deter me from booking again there was about the tweakers is that she said yes this is why we no longer take cash .. giving me impression that there is / was an issue with drug users/dealers. No vending machines and limited variety of drinks

Plussat: Staff was very pleasant

Miinukset: Hot tub didn't work. Kiddie pool not working . Restaurant closed down. Very dirty.

Miinukset: Facility is dated. Needs a update. Maintenance is not up to par. Lights in the bathroom did not work. Submitted work request but not fixed. Sink drips. Ballroom was leaking water from ceiling to the floor. All doors to patio balconies bolted shut. Saunas in workout room bolted shut with angle iron and bolts. Whirlpool in workout room closed permanently with patio furniture in it. Kiddie pool closed. Hot breakfast was an hour late. They need a better manager that can get these things up to par or get funds to be able to repair.

Plussat: location

Miinukset: needs to be updated, old mattresses, questionable cleaning of room.

Plussat: The room was comfortable and roomy. The bed was great! The shower was really nice. The host was really busy but she kept her cool and was really nice! Thumbs up to her!!

Miinukset: The jacuzzi was fun but had lots of dirt when we turned on the Jets. There were no washcloths- only towels. We asked for four washcloths and got two and another huge stack of towels.. after we gave up and had showered.

Plussat: Clean

Miinukset: Upon checking out I discovered that my card was charged 357 dollars and it was the only place that had my card number I am still waiting on my dispute and will never stay there again people need to be warned

Plussat: Price. Very reasonable for a Jacuzzi suite.

Miinukset: We walked into a room that was not cleaned. It was rather terrifying. We didn't know if someone was in the room. We were given another room. This one the ancient heat didn't work. We asked for and received a refund and left. Terrible!

Plussat: Helpful front desk. Room was clean and comfy.

Miinukset: Coffee grounds on two different occasions in one day. Eggs were bland.

Plussat: the women working the front desk is always so nice and she always smiles ! i thought the pool was a little chilly but not bad once you got used to it. the room was awesome. ive been to this hotel many times and i will always stay there when in town. thank you for such an awesome place !!

Miinukset: i had to leave, my stay was over, the plaza hotel is amazing place

Plussat: The TV, lights, and appliances worked well. Staff was receptive to my requests. The carpet that was originally installed was still very well in tact, thankfully. The breakfast bar was very good and very clean! The neon billboards outside worked well.

Miinukset: Having grown up in the Wausau area, this used to be a 5-star hotel in every way! It is not that anymore. It seems that the less the staff was able to do, the better for them. It was not maintained well or kept up to date as well as 5-star hotels today.

Plussat: I had surgery and we needed two beds. The room was very nice and clean

Miinukset: Nothing wrong

Plussat: Even though I didn't go on the pool, it looked nice. Bar was ok

Miinukset: Overall the motel could use some updating.

Plussat: The room was very clean. I like the bathroom.

Miinukset: N/A

Plussat: Liked the people that worked there they were very friendly and nice

Miinukset: Loud noises constantly, dog barking, slamming doors, no hot water in shower multiple times, people were yelling and revving there vehicles up all the time. It was a bad time bc we couldn’t rest and relax or even get sleep bc too much noise all the time. Will not be staying here again even tho workers were very friendly.

Miinukset: Stained comforter, very springy bed (springs in my back) hair in the sink, dead spider right next to the sink. Stains on the tub. Etc

Plussat: The wifi password was automatically given on the key card envelope! :-)

Miinukset: The woodgrain linoleum flooring was cracked and uncomfortable to walk on with bare feet.

Plussat: Nice room decoration

Miinukset: No coffee in room no breakfast no shampoo, no hear dryer

Plussat: Location and price

Miinukset: Sand like substance on the floor. Hair on bathroom floor and towels. No toiletries. 1 pillow per person. 1 towel per person. Toilet plugged.

Plussat: Convenience

Miinukset: Cold room

Plussat: The staff was friendly. The room seemed somewhat renovated. The price, even thou I would never stay there again and I would gladly pay twice more somewhere else

Miinukset: Hair on my sheets, towels and shower when arrived. Each entrance smelled like dog pee and cigarettes. Ppl were smoking inside the building and since they don't charge a pet fee I'm assuming they also don't clean after pets. Absolutely disgusting

Plussat: Convenient location. The part of the room that was renovated was nice. Friendly staff.

Miinukset: Toilet seat was falling off. Dirty cleaning rags laying in room when I arrived. No refrigerator in room. No shampoo in room.

Plussat: It was cheap

Miinukset: Hallways smelled like weed and had sketchy signs all over for monlthy renters of the hotel. Overall just felt very unclean and unsafe. Was worried my truck would get broken into.

Plussat: Bed was comfy. Quick check in

Miinukset: I arrived past midnight and just needed a few hours sleep. The front desk lady said the second floor is quieter so I took a room there. I heard nothing but noise for an hour after I'm trying to fall asleep. Paying $70 for 5 hours of restless sleep was not worth the stay.

Plussat: It was a clean comfortable room that met my needs.

Miinukset: Location difficult to find and get to. Parking lot needs cleaning, mostly more plowing and salt. VERY slippery.

Plussat: Good price

Miinukset: Window was stuck open. Lots of traffic noise.breakfast was marginal.

Plussat: Very good breakfast, good location, quiet room.

Miinukset: There’s was black mold growing in our room.. very obviously visible black mold and the front desk just said they’d inform the owners.

Plussat: Clean, friendly staff, hot breakfast.

Miinukset: No elevator, room darkening curtain wasn't great.

Plussat: Clean, comfortable beds. Good location.

Plussat: Worst hotel I ever stayed!

Miinukset: Very noisy, thin walls, people going up steps, semi air brakes...couldn’t sleep.Smelled cigarette smoke in my room coming from vent. complained...Said nothing they could do. Cleaning staff came in room the next morning without notice while I was st

Plussat: There was super loud people in this hotel that prevented me from sleeping. I asked the staff to do something about it multiple time and nothing ever happened. These people, specifically the kids, threw food all over the hall way.

Miinukset: Broken ice makers. Lazy staff. Leaking sink. Backed up shower.

Plussat: We really appreciated how clean facility and our room was

Plussat: Convenience to freeway

Miinukset: The shower head was stuck on massage mode and soaked the floor. They need more than one waffle maker for the crowd.

Plussat: The location and the price

Miinukset: Drive was all ice even under the carport. Other parking lots near were clear of snow and ice.

Miinukset: The shower drain was clogged and there was poop stain on the shower chair

Plussat: Lots of shopping around.

Miinukset: Right by main highway; a bit noisy.

Plussat: Great breakfast and coffee! Clean hotel and bathrooms! Comfy beds and very accommodating staff!

Miinukset: Nothing! Had a great experience

Plussat: Front desk reception and breakfast staff

Miinukset: No

Plussat: The room was nicely decorated. It was very clean and the bed was very comfortable.

Plussat: The bed was very comfortable.

Miinukset: Too close to the highway, my room was very noisy. Ask for a room facing away from the highway.

Plussat: The bed was great.

Miinukset: Some kind of window treatment that allows light through. I was up when the sun rises, but I don’t want to compromise privacy. Some sort of sheer option would be ideal.

Plussat: Location

Miinukset: Pee wee hockey players running wild in the halls while their parents drank in the lobby.

Plussat: Location

Miinukset: Day staff was great! Night staff was a left a little to be desired.

Plussat: Fine boring

Miinukset: Nothing around within walking distance

Plussat: Clean

Miinukset: Very loud and needed call front desk to address

Plussat: Loved the room, location, breakfast, staff......would definitely stay there again!!!

Miinukset: The weather....too cold out (haha)!

Plussat: Front Desk attendant and wait staff at breakfast were very friendly. Location/parking/proximity to food & attractions were good.

Miinukset: 1st room smelled like someone had vomited in it. Front desk was helpful, quickly giving us a new room. 2nd room smelled like it had beer all over the carpet and bedding. We didn't want to complain again and dealt with it. Bathroom wasn't cleaned well

Plussat: The staff, especially the front desk person named Mike were exceptional. I had a health issue & unable to carry my bags when leaving so I asked if someone could help with a luggage rack and move the bags to it. He was more than willing to help. The breakfast looked incredible but unfortnately I was limited in what I could eat.

Miinukset: While the little store is well stocked, I highly recommend they include something like chicken soup or ramen in a cup for people who have limited, restricted, or bland diet needs. The same for the restaurant, normally I would've loved the dinner menu but was restricted in what I could eat so having some standard items that are a little more plain, chicken soup, grilled cheese etc would be great. Usually can get that with a kid's menu but I didn't see one.

Plussat: It has a great restaurant.

Plussat: Nice stay in clean and well maintained place

Miinukset: No

Miinukset: It was not clean

Plussat: The Location was good and it was clean.

Miinukset: It was a little older then what I expected. It was fine staying here but I might try a different hotel when I come to town next time.

Plussat: Location

Miinukset: Small bathroom

Plussat: The staff was very nice, room was nice, breakfast was good, parking is easy, and location was convenient

Plussat: Breakfast was good. Very close to nice restaurants.

Plussat: The staff were nice.

Miinukset: The first room we were placed in had dirty sheets on both beds. This hotel has gone downhill since I last stayed here.

Plussat: The location I liked

Miinukset: The floor was messy in lobby. The food was basic but the oatmeal was terrible. The price was to expensive for the way the hotel looked.

Plussat: Room was convenient with fridge and microwave for preparing simple meals. The free breakfast was fine too; I was pleased that it included hard-boiled eggs, and not just breakfast pastries and waffles.

Miinukset: I had no complaints

Plussat: The fact that they had a pool and hot tub was nice. The room was a decent size and they were really nice and friendly staff whom were informative and helpful. The breakfast was also a nice offering.

Miinukset: The room could have used more towels and pillows maybe even an extra blanket to throw on top and I do not like WHITE colored bedding I prefer a pop of color. Could have used more television viewing options as well. A mint or two on the pillows would be nice as well, but no such luck.

Plussat: Location

Miinukset: Bathroom dirty and stained tub

Plussat: I book accommodation for 5 adults.. The room was not big enough for 5, So if u are offering a room for 5 you should provide bed for 5.

Miinukset: I do not like how booking provide the accomomdation

Miinukset: Over priced but it was poor planning on my part so I can't be too upset over it.

Plussat: Beds were great. Food was excellent. Entire staff was fabulous!!!!!

Plussat: Very nice facilities and staff.

Miinukset: Typical cost to experience analysis. Friday nite cost $20 lower than Saturday. Breakfast not included with room where most have something to eat. The cost higher but missing the total package.

Plussat: The Great Dane next door was a really cool place.

Miinukset: The breakfast staff was literally yelling at us and we were so rushed to order. The staff member also yelled at other customers while taking our order.

Plussat: Clean

Miinukset: Friendly staff. The person that checked us in was super.

Plussat: Clean and modern. Property was in great shape.

Miinukset: First floor room near the lobby was very loud once adult guests were using the bar in the evening. Not a great location for a family with young kids that go to sleep before 9:00.

Plussat: Excellent hotel, absolutely recommended

Plussat: The location is convenient along with easy check-in. Overall room was clean and modern.

Miinukset: I stepped out of the shower and grabbed a towel. Luckily I spotted an old "racing stripe" on the towel. Someone had used it as toilet paper at some point. The towel had been washed but nonetheless it was obviously stained from a prior guest. GROSS!!!!

Plussat: It was very clean and the staff were super nice. If the room was in a different location that would have changed our experience.

Miinukset: our room was right next to a laundry room, which I could hear machines running all night and it was also right next to the elevator which was running on and off all night.

Plussat: Close to the highway and to The Great Dane.

Miinukset: Found a bunch if hair in the hot tub, tile in shower is gross! Many guests in Hall at 6 am making a ton of noise. Hard to get rest.

Plussat: Clean hotel, nice amenities, nice staff. Prefer to stay at this hotel vs others when visiting Granite Peak during Ski/Snowboard season.

Miinukset: We did 3 people in a single king with sofa pull out. Space was just enough but the sofa pull out wasn't that comfortable.

Plussat: Great location, easy to find, clean room and great fast WiFi.

Miinukset: Maybe a wider verity of breakfast options. But for that price it was great anyway!

Plussat: Loved the pool & hot tub temperatures

Miinukset: Breakfast could be enhanced but it was sufficient. Hopefully leaking ceiling in pool area gets addressed quickly.

Plussat: Clean, good value

Miinukset: When checking in I asked specifically and I was told I could hold on one card but change to a separate card for payment upon checkout. Upon checkout I was told that was not possible.

Plussat: Friendly welcoming hotel staff.

Miinukset: The King bed has only one end/side table and not two for each side of the bed.

Plussat: Room was clean and well-furnished. I was happy to find biscuits & gravy included in the breakfast.

Miinukset: No elevator.

Plussat: Pool and hot tub were nice. Breakfast was decent. Eggs and sausage, waffles. Rooms were adequately clean. Staff helped me get extra pillows that night.

Miinukset: Front desk staff very preoccupied. On their phones, felt rushed. On checkout, he didnt even get off the phone, he just handed me the checkout slip. No thank you, nothing.

Plussat: I liked it all--nice accommodations, great breakfast buffet, friendly staff.

Miinukset: No, everything was satisfactory.

Plussat: Sat night staff was excellent and 24 hour pool for adults.

Miinukset: Our first morning breakfast was good. It was served 6am-10am. The second morning we went down at 935am and most of the food was gone. I had the last boiled egg and they had no more. I asked for more eggs, but was told that they close breakfast at 10 so they aren't making anymore. At 950 the coffee was gone and they didn't make anymore. We had to go out for breakfast after leaving the hotel. Very disappointed with that.

Plussat: Bed very comfortable. Nice kitchen

Miinukset: TV too small. Need to update.

Plussat: Breakfast buffet is excellent. The cleaning staff does a very good job. The location is excellent for my trips to the hospital.

Miinukset: Wish they had an elevator when I'm carrying heavier bags.

Plussat: Everything was clean. Breakfast plentiful and fresh. It was a nice place to visit with a great value.

Miinukset: The pool was over chlorinated. It burned my eyes just sitting in the hot tub.

Plussat: Decently convenient location. Kind staff.

Miinukset: Found a nail clipping on one of the tables. Bathroom was gross, shower curtain torn up and bathtub old and worn. Noisy hallways.

Plussat: Nothing- we left because it was so dirty and the room we booked is not what we got. Horrible customer service- not even an apology from hotel employee at the front desk.

Miinukset: Dirty, wrong room type, pack and play was disgusting I would never let my child sleep in something so gross. The room pictured on the website was a suite and we got was a standard room- basically scamming people to pay more for a small room.

Plussat: Great Pillows

Plussat: The pool area.

Miinukset: Quiet time were supposed to be 11:00 PM. There were a bunch of people having a party in the pool area which made it very hard to sleep. We told the staff and after about 45 minutes they were finally quiet. I feel that this was not acceptable.

Plussat: This is an old Holiday Inn Midway that is in the middle of a renovation, so don't judge the book by the cover. The rooms are all renovated, which is what matters. Staff was great.

Plussat: The pool area was really nice and as a family we had a lot of fun at the pool.

Miinukset: The hotel needs a good deep cleaning. The basics where done but the details need addressed. Example vacuuming along the edges of the hall and rooms.

Plussat: The bed was very comfortable. The room was clean. The hotel is located close to Granite Peak.

Miinukset: Breakfast was not good, but it is free. Eggs were void of flavor and luke warm. Hallways have a musty smell.

Plussat: The pool and hot tub were actually clean and well-maintained. I expected less but was pleasantly surprised. Thank you Quality Inn!

Miinukset: The room I had was linked via a door which, while it could be locked to prevent entry from the other room, did nothing to keep out the noise of the boisterous and obnoxious people next door.

Plussat: Very clean and friendly.

Miinukset: No

Plussat: Location

Miinukset: Room was dirty/pool not heated/jets in hot tub did not work

Plussat: I stay every time I come into town for the ski resort. It’s always clean and the prices are always reasonably priced.

Plussat: Really close to Rib Mountain, huge pool area with lower rooms all pool side.

Plussat: The pool area,bar and breakfast.

Miinukset: No

Plussat: Phenomenal breakfast and allowed early check-in!

Miinukset: Narrow shower, hard to adjust room temp.

Plussat: Breakfast was good variety, good extras for waffles

Miinukset: Thought booked rate was $129 but checkout was $150 Wasn't happy about that

Plussat: Staff was very accommodating. They even drove me to the hospital for my appointment nearby.

Plussat: Upgraded

Plussat: The receptionist offered me a room far from the pool when he realized I was traveling alone during a weekend of youth sports tournaments in the area.

Plussat: It was good. The breakfast was excellent.

Miinukset: N/a

Plussat: We've stayed here many times. It is always clean, quiet and comfortable. The staff is first rate. The breakfasts are the best we've had anywhere.

Miinukset: The black-out shades are somewhat hidden behind layers of sheer white curtains and drapes, which made for a sleepless night with light flooding the room from outdoors. Needed to find a staff person in the wee hours to set this right.

Plussat: Breakfast

Miinukset: Nothing

Plussat: Very nice room . Excellent breakfast. Will be returning in the future.

Miinukset: No microwave in room

Plussat: Good selection of breakfast items. Waffles were very good. Room was comfortable.

Miinukset: Breakfast eggs and meat were cold.

Plussat: The staff was amazing. We needed to check in early because the reservation was for a wedding and they went above and beyond to get the room ready and let us check in

Plussat: Beds were comfortable. Rooms were clean. Staff was very nice. Pool and Hot tub was not overly stinky with chlorine and clean.

Miinukset: The air conditioner/heater blower was ungodly LOUD!. I was woken up ever half hour to that stupid thing. I wish I had brought ear plugs. It was so loud, not sure ear plugs would have worked anyway.

Plussat: The location was the best thing this place has going for it.

Miinukset: Wifi was very spotty. I couldn’t use it on my phone or iPad for the first day, my husband never could get on wifi with his phone and neither of our laptops could access the wifi unless we stayed in the lobby. When we complained, the person we dealt with was not at all helpful and blamed it on our devices. Funny, our phones connected on wifi immediately at area restaurants. Also, the lighting in our room was terrible, the furniture was old and rickety (we were scared to sit on the chairs!) and while the breakfast was decent for continental, they didn’t even have milk for the cereal they offered! This hotel is not worth the money we paid to stay here.

Plussat: Weekend breakfast was very good. Weekday breakfast was good. Staff was very helpful and accomodating on two different reservation changes.

Miinukset: 7nusual electrical setup in the room. Several outlets controlled by two different switches. Tried to charge my cellphone unsuccessfully, and concluded it was my battery, so I purchased a new one. It was probably only the secret arrangement of the outlet/switch configuration. The electrical idiosyncrasies should be part of the information provided at ckeckin.

Plussat: Comfortable beds, clean, friendly staff. Breakfast was very good.

Miinukset: The shower was a bit tricky to get on, but staff were very helpful with this.

Plussat: Great breakfast and close to granite peak ski

Miinukset: Nothing

Plussat: NOTHING!

Miinukset: Filthy No lighting and scary! No lights in parking lot or on the street to the hotel. Horrible customer service No one at the lobby after 9pm!!!!!! Rooms had old broken down and crappy furniture and old linen. Hotel smelled awful. It was old and musty and they tried to cover it up with air freshener. I paid for 2 nights and just COULD NOT stay a 2nd night even though it was already paid for. Also, when they asked why I was leaving so soon and I told them, they did nothing to attempt to compensate me for the subpar service. I checked out the next day, ate the loss and booked into the Jefferson Inn which was the same price and waaaaaay better.

Plussat: I really like the proximity to Granite Peak and they have a great outdoor hot tub.

Plussat: It’s a short walk through the woods to a lift at Granite Peak and the staff is very helpful.

Miinukset: Nothing. I’ve stayed before and I will stay again!

Plussat: Location just off golf course and ski area was ideal. Even if you are not interested in those sports, the lodge is on a side street and surrounded by greenery. Quiet with patio or balcony for each room, outdoor picnic area, spa and sauna. In very good shape and some areas being renovated (which should be done soon and didn't interfere with our stay). Stayed there going on a trip and liked it enough that we stayed there on he way back.