Wausau hotellia

Miinukset: Fitted sheet kept coming off the bed.

Plussat: Friendly and courteous service and Clean!

Miinukset: No resturant.Very relaxing

Plussat: Plenty of food and juice choices! Facilities were clean and grounds were up kept. The Halloween decorations in the lobby were a cute touch.

Miinukset: N/A

Plussat: Front desk reception and breakfast staff

Miinukset: No

Plussat: The room was nicely decorated. It was very clean and the bed was very comfortable.

Plussat: The bed was very comfortable.

Miinukset: Too close to the highway, my room was very noisy. Ask for a room facing away from the highway.

Plussat: The bed was great.

Miinukset: Some kind of window treatment that allows light through. I was up when the sun rises, but I don’t want to compromise privacy. Some sort of sheer option would be ideal.

Plussat: Wonderful breakfast with plenty of variety, excellent staff, nice and quiet rooms so everyone got really good sleep.

Plussat: Fine boring

Miinukset: Nothing around within walking distance

Plussat: Clean

Miinukset: Very loud and needed call front desk to address

Plussat: Loved the room, location, breakfast, staff......would definitely stay there again!!!

Miinukset: The weather....too cold out (haha)!

Plussat: Nice room, clean

Miinukset: The bed & pillows could have more comfortable.

Plussat: Phenomenal breakfast and allowed early check-in!

Miinukset: Narrow shower, hard to adjust room temp.

Plussat: Alyssa left a very nice note welcoming me to my room. It included a smiley face. I sensed it was genuine and not merely a bit of marketing.

Miinukset: I do prefer access to on-floor soda machines, but the lack thereof was not a major ordeal.

Plussat: All of it!

Miinukset: A beautiful hotel and very clean. The staff was so friendly and the breakfast was delicious. Good experience!

Plussat: Upgraded

Plussat: The receptionist offered me a room far from the pool when he realized I was traveling alone during a weekend of youth sports tournaments in the area.

Plussat: We've stayed here many times. It is always clean, quiet and comfortable. The staff is first rate. The breakfasts are the best we've had anywhere.

Miinukset: The black-out shades are somewhat hidden behind layers of sheer white curtains and drapes, which made for a sleepless night with light flooding the room from outdoors. Needed to find a staff person in the wee hours to set this right.

Plussat: Very clean. Staff friendly and helpful

Miinukset: Nothing.

Plussat: Breakfast

Miinukset: Nothing

Plussat: Very nice room . Excellent breakfast. Will be returning in the future.

Miinukset: No microwave in room

Plussat: The staff was amazing. We needed to check in early because the reservation was for a wedding and they went above and beyond to get the room ready and let us check in

Plussat: Beds were comfortable. Rooms were clean. Staff was very nice. Pool and Hot tub was not overly stinky with chlorine and clean.

Miinukset: The air conditioner/heater blower was ungodly LOUD!. I was woken up ever half hour to that stupid thing. I wish I had brought ear plugs. It was so loud, not sure ear plugs would have worked anyway.

Plussat: Consistency We have come yearly for 8 years

Miinukset: No

Plussat: Pancakes! Omelette

Miinukset: Noisy if you’re room us on the freeway side

Miinukset: Our room was on the highway side of the building so there was a lot of traffic noise.

Plussat: We have eaten there before. but, we didn't know until after we had food from the buffet that we could have ordered other things.. young waitress .. seemed new.

Miinukset: The AC was very loud .. woke us up every time it kicked on

Plussat: Breakfast was exceptional food and service!

Miinukset: Seemed a bit on the pricey side.

Plussat: We were able to check in very fast and they made up the sofa bed as requested. There was plenty of room, black out shades and excellent room amenities all around!!

Miinukset: There wasn’t an extra blanket for the sofa bed.

Plussat: Did not eat it.

Miinukset: Lack of free breakfast.

Plussat: Everyone was so friendly and helpful. The breakfast was so Good. Not every hotel has avacado toast on the menu. Not only was it on the menu but it was so very good!!

Miinukset: I know this is just a quirk of mine but I don't like when the sink is outside the bathroom. I like everything to be in one place. Again, I know this is my own personal issue.

Plussat: The location is convenient along with easy check-in. Overall room was clean and modern.

Miinukset: I stepped out of the shower and grabbed a towel. Luckily I spotted an old "racing stripe" on the towel. Someone had used it as toilet paper at some point. The towel had been washed but nonetheless it was obviously stained from a prior guest. GROSS!!!!

Plussat: It was very clean and the staff were super nice. If the room was in a different location that would have changed our experience.

Miinukset: our room was right next to a laundry room, which I could hear machines running all night and it was also right next to the elevator which was running on and off all night.

Plussat: Close to the highway and to The Great Dane.

Miinukset: Found a bunch if hair in the hot tub, tile in shower is gross! Many guests in Hall at 6 am making a ton of noise. Hard to get rest.

Plussat: Clean hotel, nice amenities, nice staff. Prefer to stay at this hotel vs others when visiting Granite Peak during Ski/Snowboard season.

Miinukset: We did 3 people in a single king with sofa pull out. Space was just enough but the sofa pull out wasn't that comfortable.

Plussat: The breakfast was ok, I liked the waffle maker, and the cereal packages

Miinukset: There was no syrup for my waffle, and I would have like scramble eggs

Plussat: I really like the proximity to Granite Peak and they have a great outdoor hot tub.

Plussat: Enjoyed the breakfast. Coffee was fine.

Miinukset: Everything was fine.

Plussat: Very cozy atmosphere with a fireplace near the lobby. Nothin fancy just very comfortable and quaint.

Miinukset: Nothing!

Plussat: Location just off golf course and ski area was ideal. Even if you are not interested in those sports, the lodge is on a side street and surrounded by greenery. Quiet with patio or balcony for each room, outdoor picnic area, spa and sauna. In very good shape and some areas being renovated (which should be done soon and didn't interfere with our stay). Stayed there going on a trip and liked it enough that we stayed there on he way back.

Plussat: Good breakfast, quiet, great location with food and stores near by, and close to state park.

Miinukset: Bad internet

Plussat: Good price

Miinukset: Window was stuck open. Lots of traffic noise.breakfast was marginal.

Plussat: Clean, friendly staff, hot breakfast.

Miinukset: No elevator, room darkening curtain wasn't great.

Miinukset: Beautiful place. Very friendly staff

Plussat: Clean, comfortable beds. Good location.

Plussat: Beds were decently comfortable, really liked the additional outlets by the headboard. Room was very clean as were all the common spaces. Thankful for a refrigerator in the room.

Miinukset: Shower curtain was really musty smelling and the shower bath fan sounded like a jet plane taking off. Staff barely looked and did not greet us as we walked in. Breakfast staff was also quite reserved and not overly pleasant. I did speak with Jim on the phone several times prior to our arrival and he was extremely pleasant and helpful.

Plussat: Breakfast was fine, the pool / whirlpool was lovely.

Miinukset: Our bathroom / sink area had fungus / drain flies that flew all over our room. I let the manager know.

Plussat: Convient to everything and really nice rooms & pool.

Plussat: The hotel had many breakfast options which was a big plus! Also, it is conveniently located close to restaurants and shopping.

Plussat: Updated, spotless, very comfortable bed, great breakfast. Couldn't have been better!

Miinukset: Everything was perfect!

Plussat: Good view of Granite Peak Park but right next to the highway and traffic noise was loud.

Plussat: Lots of shopping around.

Miinukset: Right by main highway; a bit noisy.

Plussat: There were only scrambled eggs. It was fine but nothing amazing. The bed was comfortable. The building smelled like an old hotel. Almost like cigars or smoking.

Plussat: Front Desk Staff member was VERY helpful and knowledgeable.

Miinukset: Our door was open upon arrival, I left my 73 year old mother in the room to go get the desk attendant to check our room. When I returned, a very strange man was kneeling next to her, praying. We did not know him, made my mother very uncomfortable :(

Plussat: THE STAFF WAS GRAET THE HOTLE WAS CLEAN AND THE FACT THAT THE HOT TUB IS OPEN 24HR WAS AWSOME DON,T CHANGE THAT

Miinukset: THE DRUGGYS THE DOPERS THE METH HEADS WHATEVER YOU WANT TO CALL IT. IF SUPER 8 IS GOING TO RENT TO THEM THEN PUT THEM CLOSER TO THE FRONT DESK SO YOU CAN DEAL WITH THEM. SO YOUR GUEST CAN GET SOME SLEEP AND THE POWER GOING OUT DIDNT HELP NONE

Plussat: Staff were very friendly.

Miinukset: Hard to regulate room temperature

Plussat: Clean room, comfortable bed

Miinukset: NO

Plussat: Consistent with the other 2 star Wyndham hotel that was next door. Breakfast area seating a bit more spacious.

Miinukset: No elevator .. Check in process slow because of. computer software .used. . Would like condiments for coffee and food located at location away from coffee and food . to prevent rude or unaware people who hold up the line.

Plussat: I did not arrive 9 until pm and left at 7 am, so my stay was very short. The desk person was friendly and helpful. Breakfast was very good.

Miinukset: My only concern was going around to the back of the building to get to my room. I was a little creeped out being alone. Even though there was a light above the door, it seemed quite dark back there, and the outside door was not locked.

Plussat: the motel far exceeded our expectations

Miinukset: Hard to find - took three trips around the block to find it

Plussat: This is conveniently located to the Aspirus hospital, highway, restaurants, gas stations, and a grocery store. The breakfast buffet was well stocked. It has a swimming pool. Our room was clean and quiet. We would stay here again for the value and location.

Miinukset: Although there is a second story, one couple was overhead complaining of no elevator access to the second floor. We were occupying a room on the first floor so we can not say that was an issue for us.

Plussat: Enjoyed our stay. Breakfast was a plus as well!

Plussat: The room was clean and smelled fresh. Very comfortable.

Plussat: Very clean Great choices for breakfast Less than a mile to the antique show we were doing

Miinukset: Unable to set the heating unit Room was way too warm We finally settled for air conditioning on most of the weekend even though it never got past 30 degrees outside

Miinukset: It was a bit noisy as we were on the Interstate side of the building.

Plussat: Nothing- we left because it was so dirty and the room we booked is not what we got. Horrible customer service- not even an apology from hotel employee at the front desk.

Miinukset: Dirty, wrong room type, pack and play was disgusting I would never let my child sleep in something so gross. The room pictured on the website was a suite and we got was a standard room- basically scamming people to pay more for a small room.

Plussat: Great Pillows

Miinukset: Bed was a little hard

Plussat: After getting me a different room, the beds are very comfortable

Miinukset: When I first got there. I was giving a room that wasn't even cleaned up yet. Bed unmade, towels on the floor. Not good.

Miinukset: Loved the pool side rooms Hot tub was crystal clear Staff was helpful

Plussat: The pool area was really nice and as a family we had a lot of fun at the pool.

Miinukset: The hotel needs a good deep cleaning. The basics where done but the details need addressed. Example vacuuming along the edges of the hall and rooms.

Plussat: The bed was very comfortable. The room was clean. The hotel is located close to Granite Peak.

Miinukset: Breakfast was not good, but it is free. Eggs were void of flavor and luke warm. Hallways have a musty smell.

Plussat: Clean

Plussat: The pool and hot tub were actually clean and well-maintained. I expected less but was pleasantly surprised. Thank you Quality Inn!

Miinukset: The room I had was linked via a door which, while it could be locked to prevent entry from the other room, did nothing to keep out the noise of the boisterous and obnoxious people next door.

Miinukset: Trash in stairway never removed, even with cleaning personnel around!

Plussat: The pool area,bar and breakfast.

Miinukset: No

Plussat: Staff was freindly

Miinukset: N/a

Plussat:  

Miinukset:  

Miinukset: Stained comforter, very springy bed (springs in my back) hair in the sink, dead spider right next to the sink. Stains on the tub. Etc

Plussat: The wifi password was automatically given on the key card envelope! :-)

Miinukset: The woodgrain linoleum flooring was cracked and uncomfortable to walk on with bare feet.

Plussat: Location and price

Miinukset: Sand like substance on the floor. Hair on bathroom floor and towels. No toiletries. 1 pillow per person. 1 towel per person. Toilet plugged.

Plussat: Upsdated room

Miinukset: It said non smoking but had people smoking we had to second hand smok

Plussat: Clerk was friendly, good location

Miinukset: Air conditioner was extremely loud then stopped working in 90 degree heat. Too many unsavory characters, drugs etc. The bin of garbage left outside my door.

Plussat: Comfortable; affordable; friendly staff

Miinukset: No breakfast; just an addition of very basic breakfast would be a great, just toast or sweet rolls along with tea and coffee would keep it affordable

Plussat: I thought I had was suppose to have two beds and it was only 1 bed. They did not even have a cot for us to use.

Miinukset: That did not offer breakfast or a cot for us to use.

Plussat: Location

Miinukset: Rooms were only cleaned once during 5 day stay.

Plussat: Convenient location. The part of the room that was renovated was nice. Friendly staff.

Miinukset: Toilet seat was falling off. Dirty cleaning rags laying in room when I arrived. No refrigerator in room. No shampoo in room.

Miinukset: Telling the staff no house keeping while I’m there and still doing the house cleaning and waking me up in the mornings

Plussat: Clean!!!! Beds were comfortable Pillows were perfect Very friendly staff Early check in was great

Miinukset: Kids running around the hotel without adult supervision. Not hotels fault.

Miinukset: I thought it was king size bed but it was only a full size. Bathroom has hair on the floor but was too tired to complain. Overall you get what you paid for. Was just disappointed because of the bed size. Was not expecting that small of a bed.

Plussat: Location

Miinukset: Breakfast area too small for number of people.

Plussat: Beds were comfortable and staff was friendly.

Plussat: The location of the hotel was great. Easy to get in and out of, right off Hwy 51. The front desk was right on with directions on how to get places.

Miinukset: I wish the breakfast would have more hot entrees besides the typical make your own waffle. Sausage wrapped in pancake, scrambled eggs, etc. The breakfast area is very crowded and does not have a lot of room to navigate. The food you did have tasted great and was plentiful though.

Plussat: Very clean

Miinukset: I thought the person @ the desk at checkout could be friendlier. No big deal though.

Plussat: Room rate. Staff was friendly.

Plussat: The breakfast and the heater works and I also like how the tv has youtube on it very nice clean hotel.

Miinukset: There was nothing I didnt like i enjoyed my stay

Plussat: Everything is great

Plussat: I thought that the room was clean and comfortable.

Miinukset: The breakfast was the usual carbohydrate heavy offering. The only protein was from hard boiled eggs. It was the typical grab and go breakfast.

Plussat: PRICE

Miinukset: Mattress was not very comfortable

Plussat: The TV, lights, and appliances worked well. Staff was receptive to my requests. The carpet that was originally installed was still very well in tact, thankfully. The breakfast bar was very good and very clean! The neon billboards outside worked well.

Miinukset: Having grown up in the Wausau area, this used to be a 5-star hotel in every way! It is not that anymore. It seems that the less the staff was able to do, the better for them. It was not maintained well or kept up to date as well as 5-star hotels today.

Plussat: The room was comfortable.

Miinukset: The facility is dated, older. The tub drain was very slow resulting in standing in water above my ankles while showering.

Plussat: Front desk staff was very helpful and friendly.

Miinukset: Where to start? Property looks like it hasn't been maintained since the 1960s. Plumbing, electrical, carpets, drapes, lighting are all marginal or badly worn. Had to try 3 rooms before we could find a door lock that would open. Property badly needs maintenance.

Plussat: Leaving

Miinukset: Dirty, had monthly residents hanging outside smoking, filthy spa bath that we were afraid to get into, landscaping that no one has touched in quite awhile, room reeked of febreeze or equivalent, toilet leaked, lobby had intense chlorine odor, and rude

Plussat: I liked the over all layout it was very nice and easy to get around. The breakfast was great! Scrambled Eggs, sausage, hashbrown tots, fruit, cereals, waffles, and bakery items from sweets to breads to toast. It's always exciting to have an enhanced continental breakfast. I also looked around and the small game room near the pool area looked fun. The pool area looked nice as well unfortunately we didn't stay long enough to utilize it. I also noticed a ballroom perfect for wedding receptions or other parties of the like and conference rooms. This place could be the total package for someone who needed those options.

Miinukset: There were bags of garbage outside of a room when we checked in and they were still there when we checked out. Granted we were only there for 9 hours since we had a late check in I still think that looks a bit sloppy. That being said if they had been put out after housekeeping left for the day and they hadn't come in yet or atleast started on our hall I can understand why they hadn't been properly disposed of.

Plussat: The heated pool was very nice after a long morning. The morning desk staff was a little more understanding.

Miinukset: I didn't get the room I booked. We booked 2 nights with a Jacuzzi tub. But upon our check in the first night there wasn't any left☹️. The next morning was a waiting game to see about packing up and moving to our room that was requested. Instead of enjoy our vacation in Wausau. Once we were in the right room it was nice.

Plussat: Clean

Miinukset: Upon checking out I discovered that my card was charged 357 dollars and it was the only place that had my card number I am still waiting on my dispute and will never stay there again people need to be warned

Plussat: Easy checkin and check out

Miinukset: The hotel is a bit outdated and overpriced for what you get. Staff at check in was friendly. Housekeeping tried to enter the room over an hour before checkout and did not give much time after knocking for a response. Staff at check out was too busy with headphones on to even try and respond.

Plussat: I liked leaving this nasty place.

Miinukset: the young man who checked me in was very rude. No greeting to me , just a cold blank stare. My toilet was not working, I told them then left and when I came back and tried it it had the same problem. room was dirty and smelled. Black hair all over. The curtains I think have never been washed lots of big stains on them. Disgusting, I left a day early. I will never stay again!

Plussat: Price. Very reasonable for a Jacuzzi suite.

Miinukset: We walked into a room that was not cleaned. It was rather terrifying. We didn't know if someone was in the room. We were given another room. This one the ancient heat didn't work. We asked for and received a refund and left. Terrible!

Plussat: location

Miinukset: needs to be updated, old mattresses, questionable cleaning of room.

Plussat: The hot tub worked....

Miinukset: The room smelled of smoke when we finally got the door open-then found the floor to be dirty and holes in the carpet. There was paint peeling from the walls. When we checked in the staff seemed bothered by us being there.