Westminster hotellia

Plussat: Checkout is at noon

Miinukset: Not as nice as I thought

Plussat: The location was right in between our children’s homes. Your property was also where our son was getting married. The accommodations that you made for them to have their wedding where amazing. Your staff was great as was the rooms and the food. The grounds were clean and beautiful. Thank you for making their day special!

Plussat: This Hotel is in a great location close to lots of restaurants and shopping. Very nice room that felt covid clean and safe. Woke up to the sunrise from my room.

Plussat: Amazing p.m. front desk staff. Exceptional view from the higher floors.

Miinukset: No microwave. Slightly dated rooms.

Plussat: The beds are pretty comfortable.

Miinukset: Horrible customer service and no one attending front desk to let them know the heat didn’t work in room. This hotel is very nice to stay at all other times but not this time. It’s pretty upsetting.

Plussat: facility was impeccable

Miinukset: bed were way too soft, making it impossible to sleep through the night. My back was so out of place in the morning.

Plussat: Staff

Miinukset: Needs jucuzzi

Miinukset: Bad mattress.

Plussat: It waa beautiful inside and out, there were walking trails and lots of things to do...when they are available.

Miinukset: The hotel I’ve always heard about was not up to expectations. It was like a motel instead of a nice hotel.

Plussat: Easy check in, pet friendly, a beautiful view and a convenient location after a long day on the road. Plenty of pillows and pretty comfortable beds.

Miinukset: There was a long black hair in the shower which was a little icky. Also the hotel restaurant was awful at answering their phone. Not necessarily the hotel’s fault, but annoying just the same.

Plussat: It was very beautiful. They gave me the Mountainview on the 10 th floor.

Miinukset: They had to close the gym because of Coronavirus and house keeping was curtailed.

Plussat: All else was fine.

Miinukset: I reserved a ground level room. But was told they didn't have any left.

Miinukset: I had been staying for the last couple of months and at first they had great customer service the staff was amazing and friendly, rooms were sparkling clean and comfty we thought it was amazing the value of the room so quiet and clean and now this couple times we have rented we’ved reserved a king size bed and they have gavven us a qeen size bed, you cant really talk to staff because they get mad easly aswell the floors the need a carpet cleaning it’s disgusting ppl 2-3 in the morning with music i dont know i just think this hotel its going down at first it was amazing and we have thought on looking for another hotel, thank you!!

Plussat: The mattress was comfortable to sleep on. Sometimes that’s difficult to find

Miinukset: No breakfast items. No kitchen items were offered at check in, even though they advertise kitchenettes. Microwave was dirty with old food. Bathtub was clogged and didn’t drain

Plussat: Leaving

Miinukset: Hotel was sketch... not a place you want to stay if you are needing rest and comfort. Rooms were dirty, smelled of stinky gym locker rooms, no utensils. Front desk people were never there to help. Just not the hotel if you are on a serious trip

Plussat: Free breakfest

Miinukset: Thin walls noisy neighbors lack of cable channels

Miinukset: My hotel room had no working cable, also I wanted a kitchenette did not have one pots n pan but no stove, upset but got through it

Plussat: friendly atmosphere.

Miinukset: We left some computer parts in there, they could not locate it. Also bed is too high, and breakfast not that good

Plussat: There was no breakfast. The staff was ok but kinda rude

Miinukset: Almost everything

Miinukset: It wasn't clean. My top cover on my bed had long black hairs on it (i'm a red head) and of course a mystery stain. Then found a cockroach hanging out on the wall and cancelled my next reservation. I have never received a call from the manager.

Plussat: Great service

Miinukset: N/a

Plussat: I was veryy unhappy with the whole thing. I got charged ----bucks for a room i didnt even get to use. I was un aware of the 75 dollar deposit they wanted and so i slept in my car. I was livid.

Plussat: Very good value for the price. Continental breakfast was one of the better ones I've had.

Miinukset: AC was loud and noisy

Plussat: There are few restraunts near by, and also super market as well.

Plussat: i like the location more or less when i work in the denver area , overall it was ok, no real complaints!

Miinukset: the room smelled of dog. I find pets in a room disgusting and dirty. if hotels find the need to accommodate pets owners, it's needs to be specific rooms, just like smokers. the wifi wouldn't stay connected, quite frustrating!

Plussat: Staff

Miinukset: Shower broke. Very few options in break-fast.

Plussat: It was ok, it's a budget hotel, all i look for is clean and quiet

Miinukset: I am disgusted by animals in the hotel, dogs are filthy animals and no decent person would or should take them to a hotel. If you're going to allow them, only rent specific rooms to pet owners, keep in mind that the majority of people don't sleep with animals because it's dirty and disgusting.

Plussat: The staff was very friendly

Miinukset: The cleanliness was poor. My sheets were stained, cigarette holes in the mattress cover, the microwave was disgustingly dirty and there was hair in the bathtub

Plussat: Location and price

Miinukset: Old, run down, had to move rooms due to noise, showers miserable (pressure so low it's ridiculous and wouldn't hold temp), breakfast awful, beds and pillows old and lumpy

Plussat: Some of staff was ok

Miinukset: Yeah it smelled

Plussat: Clean, friendly staff

Miinukset: To many homeless people hanging around

Miinukset: We were in a room close to a entrance and the door was slamming shut thorugh out the night and on the north side of the building they need more lights. Its just to dark and you can't see if someone is hiding or something but over all nice people and place to stay.

Plussat: The cleanliness was the absolute best part. You could eat off any surface.

Miinukset: The staff had an attitude as if everyone was trying to get a scam off then. I paid for 1st night and for 2nd I was 4$ short and didnt have it on me. They absolutely would not let me have it for 4$ less and it gave me a bad feel about them.

Plussat: It was a clean hotel. Other patrons were intoxicated & under the influence but the police handled that situation. Order then that hotel it's located a little further than I thought it would be to downtown.

Plussat: Nothing

Miinukset: Grossest hotel. It stinks in the rooms. The pillows and sheets were covered in hair and no, if any rusted water came out when trying to shower. Had to use a cup to shower.

Plussat: The price

Miinukset: Usually rooms are clean but this time the bed was disgusting stains and hit all over the sheets pillows and blanket and the bathroom was not even wiped down the shower was so dirty counter tops not wiped it was gross.

Plussat: The maids were very nice not pushy in other words they dont not pester you in the past that's what I always have a problem with as well as the front desk people

Miinukset: The parking and how some doors you could get into and other you could not

Plussat: Nothing the hotel staff was horrible

Miinukset: Everything

Plussat: Nothing to like

Miinukset: Everything

Plussat: The room was clean and roomy. Also the microwave and refrigerator were ideal for the situation we are facing today with the pandemic.

Miinukset: It stunk in the room and the carpet was still wet like the wet vacumned it and it didnt dry in time but we had air freshner and left the door open for awhile.

Plussat: We were granted a late check out.

Miinukset: My girlfriend took the stairs because there was no elevator...And she fell and broke her foot.surgery is required...

Plussat: No breakfast, because of COVID 19, but was awesome place to stay to have kids and their dogs over to visit. Comfortable and spacious. Bed was very Comfortable.

Miinukset: Was just right no complaints. We will definitely stay there again.

Plussat: Nothing very poorly kept!!!

Miinukset: Not a very clean place my rooms had trash in different spot in room!!!

Plussat: Clean

Miinukset: Needs more pillows

Plussat: Didn't eat their

Miinukset: The outside was all rusted up and not a good feeling around area

Plussat: Just the stuff. Security guy was super nice.

Miinukset: too dirty. the sheets and cushions were dirty with hair and stains. dirty doors. It should not be open to the public in these conditions and less with the health problem that we are experiencing.

Plussat: It was the best for the money in the area

Miinukset: The room and the staff was nice enough but there was a lot of activity at night by seedy characters around the premises.

Plussat: Parking was easy

Miinukset: If I had gotten my deposits back

Plussat: Beautiful hotel friendly staff with excellent service. Thank you

Miinukset: na

Plussat: Great deal for the many nights we stayed and big room for great price

Miinukset: Staff weren't to friendly

Plussat: I liked the room, and the staff was friendly for the most part.

Miinukset: I know a lot is going on, but the room was not cleaned. There were things all over the floor in the bathroom (a pill, a drill bit, a razor cover). And there were crumbs on the nightstands and tables. It was just very unclean.

Plussat: The Westminster Drury inn& suites Amazingly Friendly staff m make you're stay absolutely stress FREE. The lovely maids I  want to thank you ladies as well for your time an services! Now  among management hotel employeea were absolutely kind

Miinukset: No

Plussat: Comfortable and friendly.

Miinukset: Business Center closed due to COVID.

Plussat: If that's very friendly and they offered kick off a free dinner. Which was very nice

Miinukset: I understand there are a lot of police still on furlough. But the hotel was dirty all the windows all the handles the trash was overflowing inside the lobby and outside. We're in the hotel without my Lysol wipes

Plussat: The staff was amazing and the room was well maintained and clean.

Plussat: Pricing

Miinukset: no

Plussat: Clean and friendly staff. ............................................................................................................................................................................................................ ..................

Miinukset: No problems at all.............................................................................................................................................................................................................................................

Plussat: Location Clean

Miinukset: Room was not stalked properly, no hand soap no coffee no pens or paper Bed was uncomfortable and it was noisy.

Plussat: Great stay, good value, and loved that our small dog was welcomed and a nice place to do her business. Thank you for maintaining precautions to ensure everyone’s health was protected.

Plussat: Beautiful hotel, great staff, awesome location, and really fair price!

Miinukset: strange smell in hallways.

Miinukset: The rooms were old and small. Very disappointed that this Double Tree was not nice like the one in Durango Co. where I live. I was not even given new drinking glasses for the 2nd night. Only one bed was changed. The internet pictures were deceiving.

Plussat: The cleanest hotel ive stayed. Definitely will come back.

Miinukset: We need continental breakfast. It would be good

Plussat: Just good location

Miinukset: Room smelled AC didn’t work and room smelled. Was moved to different room and AC worked poorly. Was interrupted by Carpet cleaning co at 10am stating they were cleaning all the rooms and we had to leave for few hours. Pool was ice cold and unusable. Not a family friendly place. Breakfast was way overpriced with very little variety. I will never Stay at a Double Tree again and possibly any Hilton Brand hotel.

Miinukset: The peace and quiet. Could actually relax and unwind

Plussat: Leaving the hotel.

Miinukset: The restaurant was closed upon arrival due to undisclosed kitchen issue. The pool area was horrible shape(cracked and poor maintenance).There was an evacuation at breakfast time ( that was additional 15.00).The bathroom had water damage. I can go on and..

Plussat: Hotel employee at the check in was not nice at all. Upon check in was on phone for long time, then when the line was long asked if we needed anything?? Clearly we had pillows and luggage , so my husband said yes, we need to check in. unbelievable more,but

Miinukset: Next day hotel employee was there again, my husband said canni ask u a question my friend, hotel employee rolled his eyes and did not answer, unbelievable that he was not b the customer service business??? Zero personality, looked like he hated

Plussat: Covid 19 safety . friendly staff happy hour was the highlight of my trip the bartender was knowledgeable and friendly.theres an indoor pool and a patio like deck .and the view from the rooms helps you to see the

Miinukset: My room wasnt very big .but there is many styles to choose from

Plussat: Amazing staff. I will definitely return.

Plussat: The bed and the pool

Miinukset: The bathroom didnot have a fan and the bed frame was missing the rubber boots to prevent someone from scratching their leg

Plussat: The view and vaulted ceiling were amazing. The staff were all Friendly.

Plussat: It was very nice!

Miinukset: No.

Plussat: Very clean, modernized, nice staff.

Miinukset: Charge $15 a person for breakfast.

Plussat: Good location with respect to business clients.

Miinukset: No issue.

Plussat: Excellent hotel (location, clean and neat rooms, friendly personnel). Although something went wrong with our breakfast order, an immediate compensation was proposed without us asking for it.

Plussat: The location was greate.

Plussat: Beds were comfortable

Miinukset: The room had been cleaned but the garbage had not been emptied and toilet not flushed after someone went to the restroom.

Plussat: The staff was rude from the second I walked in the lobby. I stayed there 8 days and they made me go get my I'd out every single day to match to the same credit card I used the day before and it was the same staff member every time anyway I had fallen and hit my head and so one morning I was like 2 hours late getting in the money for the day the day after that I had a incident occur because of the fall the previous day so I ended up not paying again on time but still paid they knew I was planning on staying awhile because I had just escaped a abusive bf. But I was shocked when they said I needed to check out and was no longer welcome there because I paid late those two days. It's really three me for a loop when I was 20 min past check out due to packing up and they have me a $ 20 extra charge. Not to mention they told me like 9 time I needed to leave I finally sternly but nicely let them know that they did not need to tell me again that they have let me know enough times that I was no longer welcome at the

Miinukset: It's not just that the staff was rude the assistant manager was the rudest out of all of them and I understand with covid-19 no continental breakfast but seriously they didn't even have coffee out

Plussat: The ladies up front were awesome. We stayed 3 nights, thanks for making our stay welcoming.

Plussat: It was safe and good

Miinukset: Nothing it was great

Plussat: Service

Plussat: Location.

Miinukset: Room did not meet my expectations. Long time customer. Elevator did not work. No ice. No vending. Bathroom dirty. Partying outside door and couldn’t get employee to address it. Further, placed $100 incidental charge on my Visa instead of hold as st

Plussat: Later check-out time

Miinukset: No

Plussat: That the staff helped when a problem arose.

Miinukset: Our prepped king deluxe room had no ac and no one noticed, was absolutely miserable. Paid first rate money for poor service, no pool, no breakfast, while they put us in another room that room was very old door lock was falling off the door frame, won't t go back again

Plussat: The staff was really nice the whole time I was there.

Miinukset: Didn't get my deposit back cuz they said they found smoking items in room but I cleaned the room extremely well before I left and I even cleaned things that were there before I checked in so obviously their cleaning staff are not good at their jobs.

Miinukset: No swimming, no breakfast. Corona virus.

Plussat: Price and cleanliness and allowing animals...

Miinukset: Lots of shifty characters just loitering about...

Plussat: Great job everything was good

Miinukset: Everything

Plussat: Great service, the front desk staff was very friendly, thanks

Miinukset: Great location

Plussat: Great location and quiet

Miinukset: The bed needs to be replaced

Plussat: Location. Staff.

Miinukset: One elevator...and slow.

Plussat: The staff was very helpful and the room was very nice and clean

Plussat: The location

Miinukset: The room was dirty. It still had trash in it from the last guest, and the microwave was soaked with the previous guests food. I had to clean up.

Miinukset: I booked this property for a client and when he got there the reservation was there but he was told I had not paid for it and I paid with my AMEX. So the client had to pay for his own hotel. Embarrassing and frustrating.

Plussat: Excellent all around: - Professional, courteous, and accommodating staff who made you feel at home. - Pleasant, comfortable, clean room. It appears to have been renovated within the last few years. Lovely. I had a beautiful mountain view. - Selection of breakfast items, and great coffee. Unlike other hotels, this one will not remove breakfast immediately. So, if you don’t make it by the cutoff, you’ll still be able to grab a bite. - Fitness room. This was the best by far. Free weights, a weightlifting machine, 1 treadmill, and 1 cross trainer. Water is available in the fitness room-no charge.

Miinukset: I would have given this place a 10, but the beds were uncomfortable. I was disappointed, especially after reading so many reviews about how comfortable the beds were. I didn’t get the best sleep. They don’t have vending machines, but they have a small snack bar and travel items available for purchase. Not a vast selection of healthy snacks available. They don’t have ice vending on every floor (first floor only). No problem. If you don’t want to wait for the elevator, then take the stairs.

Plussat: breakfast was worthless

Miinukset: more quality breakfast selection or none at all

Plussat: Very comfortable beds and very clean. Staff was friendly.

Plussat: Good breakfast. Comfortable beds. Good location. One of the best Quality Inns I've stayed at.

Plussat: For a Quality in it has to be one of the best

Plussat: Staff, location, fridge, breakfast.

Miinukset: Only one elevator, overpriced at snacks/beverages counter.

Plussat: Everything

Miinukset: No buffet breakfast and no pool

Plussat: Very convenient location, near freeway and restaurants. No coffee available due to coronavirus but staff gave us extra coffee packets for the room coffee maker.

Miinukset: Unfortunately no breakfast option available due to coronavirus.

Plussat: Didn’t get breakfast due to the pandemic

Miinukset: The price and the quite

Plussat: fairly simple to find via g.p.s.

Miinukset: No breakfast. Pool and jacuzzi not operational.

Plussat: Quiet and I slept great.

Miinukset: Covid has shut down all the amenities including hot breakfast but there's a microwave and fridge in the room so it worked out.

Plussat: The staff were all friendly. The rooms were clean and well maintained. The lobby and breakfast area was great. Our breakfast was really good, especially considering other hotels we stayed in, even on this trip.

Miinukset: The people staying in the room above us were noisy and we heard them moving around upstairs while we were trying to sleep.

Miinukset: General cleanliness was lacking.

Plussat: Good location, nice facility with many restaurants nearby.

Miinukset: Quality of free breakfast needs a lot of improvement.

Plussat: The staff at the breakfast bar was fantastic. Very efficient and friendly. Good lighting and plenty of plug-ins to charge devices. Usually we have to search for a plug for my husband's C-Pap but there was an outlet at bed level.

Miinukset: Seating in the room was very uncomfortable. A small couch would have been much better than the chaise lounge chair.

Plussat: There was no breakfast or pool which I didn’t know until arrival but hotel itself was clean and staff was very friendly and helpful

Plussat: Friendly staff comfortable beds

Miinukset: Hallways smelled like stale cigarettes. Didn’t know breakfast and the pool were closed until we checked in.

Plussat: Great

Plussat: This was the most compfotable room we have stayed in!

Miinukset: nothing it was great

Plussat: The staff was wonderful and extremely helpful. The room was clean and comfortable with a refrigerator and microwave. The pool was heated and the whirlpool was very hot, just the way I like it.

Miinukset: The only problem was the lack of towels for the pool.

Plussat: The location was good for our visit and the bed was very comfortable for a restful nights sleep.

Miinukset: There was a single cup coffee pot in the room but the coffee was not very good. At Christmas I expected a few free perks, like maybe a free coffee made downstairs. There was free hot chocolate but I can't have chocolate. Could buy Starbucks but expensive

Plussat: Very clean and staff was helpful and friendly.

Miinukset: Just wish it would have had a complimentary breakfast on the weekends

Plussat: Clean, cozy rooms

Miinukset: We called for room service as it was advertised for breakfast and could not get a successful order in or delivered to our room. Front desk was great though. The front desk lady helped us check in early and she gave us a quiet side of hotel as there was a rowdy hockey group staying there same weekend. I always appreciate when the hotel staff listens to your needs as we expressed we wanted a quiet room. Overall hotel was good. We got a bad weekend with the large hockey group the hotel was trying to accommodate. I would stay there again, however in that location, there are tons of other hotel options to be considered.

Plussat: The lady at the front desk who checked us in was the absolute sweetest. She was always smiling and joking and even showed us where everything was instead of just pointing it out.

Miinukset: Our room floor was not vacuumed. I walked barefoot and felt stuff in the carpets,

Plussat: Service

Miinukset: Vents in room were filthy. Pillows felt like old collapsed down.

Plussat: Comfortable bed

Miinukset: Everything! Did not get the king bed we reserved, super small room, $3.50 for a $2 bottle of water, horrible in room coffee, no free coffee in lobby, and an additional 9.95 for WiFi that should be complimentary. Horrible visit.

Plussat: The staff was great! Front desk employee was very helpful and accommodated our needs.

Miinukset: No

Plussat: Great and courteous staff

Miinukset: No

Plussat: Staff. Clean hotel. Friendly. Good value. Very quiet.

Miinukset: Nothing. Hotel is great.

Plussat: I really liked that the rooms were very clean! The bar area had the fire pit going and it was so nice in a cold evening

Miinukset: Nothing to really dislike! We always stay at the Marriott as our staycation

Plussat: Close to everything we went to Denver for... shopping and good restaurants without too much traffic and huge crowds.

Plussat: Staff was cheerful and friendly. They were helpful and accommodating.

Miinukset: No microwave in the room. They are not a 4 star hotel, in my opinion. They list themselves as 3 star.

Plussat: Clean, large rooms, great breakfast and close to what I needed.

Miinukset: Rooms are a little dated, but not bad.

Miinukset: Staff.

Plussat: good price, decent breakfast, appreciated the ground level room, mini fridge and microwave. shower pressure and water temp were great. Staff was super friendly and polite. everything was very clean.

Miinukset: Hot tub was broken the entire week, super disappointing. Beds were very soft; had to sleep diagonal to avoid backache. Very thin walls; had very noisy people next to us. breakfast was decent, coffee was sour. WiFi was not secure and my email was hacked.

Miinukset: Everything was clean there wasn't any noise, nice and quiet peaceful alot of the time to be honest

Plussat: The person that checked us in was kind of short at first. The boyfriend was asking about breakfast and the pool. I told him to stop asking it was not open and ne breakfast. Then the front desk guy started laughing. You see I have been in the industry for 4 years now and it made my whole day when I got the front desk guy to laugh.

Miinukset: When I got in it was late and the room had all the lights off. If I could give on suggestion is that when the room is all clean and has been inspected you might leave one light on

Plussat: Easy to find. Located off the main highway but close enough to eating

Plussat: There was no breakfast

Plussat: The room was very nice, ample parking

Miinukset: A bit far away from local convenience stores. Staff was not very friendly but interaction with them was minimal so no big deal.

Plussat: I did not like anything.

Miinukset: The staff were extremely rude and not helpful. I received an email stating that I could check in between 1pm-2pm. When I arrived the staff member told me that I could not check in until 3pm because the rooms needed to be cleaned. I told her that I had received an email and had printed it out stating that I could check in at 1pm. She said "well I don't know who sent you an email and you can't". We had just arrived to Colorado and had nowhere to go until they permitted us to check in. We had to sit outside in the parking lot for 2 hours. There were no cars and no other guests at the hotel and I find it hard to believe that there were no rooms available. Also, the pool and the free breakfast was closed due to COVID. One of the reasons I booked that hotel was so the kids could swim. I understand that the pool being closed was not their fault but it should have been posted on the website when I booked the room that the pool was closed. I also believe that some sort of accommodation should have been in place to at least offer us breakfast in a different format.

Plussat: Hotel was average

Miinukset: Breakfast was not included only reason I rented the room

Plussat: Nothing

Miinukset: Staff was rude

Plussat: I liked the fact that this room had everything my family needed. On the space it was on the larger side. I took quite a bit of luggage and even set up my babies pack and play and still had plenty of room. It had 2 sinks which was convenient. It had like a little kitchen set up instead of just appliances shoved randomly in a room just for sake of saying the room came with each item. I was able to set up my babies bottles and formula station in this space it was nice

Miinukset: The carpet could be updated and our ac was noisy. The parking lot could have more light for our vehicle security. Because of Covid19 breakfast and the pool was unavailable. The pool is in door.

Plussat: It was close to where I needed to be

Miinukset: The smell when I walked in the room was pretty awful. I felt like the carpet was dirty and had to keep my shoes on.

Plussat: The area

Miinukset: ...

Plussat: The room was great and everything was clean

Miinukset: Our toilet wouldn't flush. Called the front desk and the solution was they brought a plunger up and dropped it off with us. I thought that was kinda surprising.

Plussat: clean, quiet, good breakfast included, staff friendly

Miinukset: handle on toilet was broken, but it still worked

Plussat: Location for our purposes and convenience.

Miinukset: The 2nd elevator was out the entire time, so that was an inconvenience especially for the weekend. Hope it is fixed now.

Plussat: Just that it was close to where we needed to be price was good.

Miinukset: The room smelled gross the bathroom floor was all sticky and I called front desk 3 times for extra blankets and I didnt receive them until a little after 11pm I went to the front desk also to get snacks and she was outside watching fireworks.

Plussat: We had to leave early and meet others for breakfast so we did not eat breakfast. The service was great, the rooms were spacious and clean and the bed was excellent. What more can you ask of a hotel?

Plussat: The staff was very attentive.

Miinukset: Its dated, Coffee in the room its terrible other Hotels at the same star level use better quality coffee...

Plussat: Room size

Miinukset: Breakfast was slim picking, never stocked or replenished, trash overflowing, no coffee available most of breakfast, not enough breakfast staff to keep up. Wet floors that were serious fall hazard. Very disappointed in this hotel.

Plussat: The room was very comfortable, clean, and spacious.

Miinukset: The breakfast wasnt so great. Most hotels I stay at have better breakfasts. Nothing looked that appetizing, therefore I skipped breakfast and just had coffee.

Plussat: This hotel was closed. No one told us. We showed up to signs on the door instructing us to go to Renaissance Hotel Westminster. That hotel room was fairly nice but not very clean.

Miinukset: The fact that it's closed and they are taking bookings.

Plussat: I really enjoyed staying at this hotel. It had everything we needed. The staff was very nice and professional.

Miinukset: No - everything was top notch.

Plussat: Friendly and helpful staff, comfortable, easy access to every day laundry trash ect

Plussat: The kitchen and the price.

Miinukset: The man at the front desk was not friendly, Single women travel all the time. Stairwell needs a paint job. There should be a notice on the East door that it is kept unlocked during the day. Noisy clientele at this location.

Plussat: cleanliness and friendliness of staff

Miinukset: could not connect to WIFI and staff was unable to assist

Miinukset: The whole hotel smelled like marijuana

Plussat: Staff was amazing and very helpful. The front desk ladies were amazing And made my weekend amazing!

Plussat: The only thing that was good about this hotel was that the Rooms were clean

Miinukset: The staff was horrible they were not nice they did not check to see if you needed room service you asked for it and they still don’t come but when it’s time to check out they basically push you out of the room and is completely ridiculous

Plussat: I ts clean and people are great

Miinukset: It was great

Plussat: ease of access. close to food.

Miinukset: no coffee in the lobby or the room

Plussat: The staff is wonderful, very polite and helpful...

Miinukset: No!!

Plussat: Available utensils for the kitchen

Miinukset: The rude demeanor and lack of customer service skills the gentleman at the front desk is missing

Plussat: Everything stay her

Miinukset: Great

Plussat: The bed and the breakfest

Miinukset: Needs more movie channels plus need bigger tv

Plussat: Large rooms and great showrers ...

Plussat: Everything!! The overnight clerk is the greatest.

Miinukset: The virus!!!!!

Plussat: The bed was very comfortable.

Miinukset: The cleanliness. There was a lot of dust, some cobwebs, crumbs still on the coffee table, and splatter marks on the doors and walls. The toilet was still dirty. The tub was very squeaky!

Plussat: The staff in the evening is great the food and the brownie was great to the bed was very comfortable all around great

Plussat: The staff was friendly professional and all around very caring and helpful

Miinukset: Mallory Bake The elevator was out of service for 3 days had to use stairs difficult at my age

Plussat: The hotel staff had no masks, made us feel uncomfortable!

Plussat: Awesome hotel and staff, great location and spacious rooms.

Plussat: Super comfortable bed quiet good choices on tv Good free breakfest lots of choices

Plussat: The staff was wonderful! They were very positive and accommodating, even though they were very busy!

Plussat: Everything about it was wonderful! The staff was super friendly, and very helpful. The room was alot more spacious than anticipated. Very clean. Wonderful breakfast. Great wifi.

Plussat: Nothing

Miinukset: The room was filthy, holes in the bathroom walls, there was broken glass on the floor, the electrical outlet was all pushed in the wall. There was something smeared all over the tv. The whole room was gross

Plussat: Good place to sleep and eat continental breakfast. Hotel was clean and in safe neighborhood and convienent to highways. Staff was pleasant and helpful.

Plussat: Great hotel! Super clean close to everything

Plussat: I absolutely loved the design and comfort of the hotel. But my favorite thing was the staff. I wish I could remember her name, but the young woman that was working the front desk provided 5 star service.

Miinukset: Can’t think of anything.

Plussat: Newness. Clean exterior. Ambiance. Civilized.

Miinukset: Towels & linen NOT 100% cotton. Refrigerator is set to only work if you push a button every two hours. Internet slow unless you purchase upgrade.

Plussat: Staff is friendly and helpful, great location and amenities

Miinukset: I stayed in room 202 and the thin curtain on window has a hole in it . The clock by the bed was working on first day but then it died .. i didnt make a request to change it though I have my own hair on shower stall but was not removed when housekeeping cleaned the room .. i feel like housekeeping needs to be more aware or manager should be more alert to the conditions of the rooms to make this a coveted location .. I really like this Courtyard and its personnel so i hope you made changes or you will become motel 6 very fast .. Its aways the very little details that will make or break the rating Good luck !

Miinukset: Could use some better soundproofing but otherwise great

Plussat: Rooms were clean staff was great.

Miinukset: The bed and staff.

Miinukset: Your hot tub was cold water same temp as the swimming pool

Plussat: close restaurants - good working a/c - easy to access major roads

Miinukset: noise of heavy room doors closing during nights and early morning & noise of people above you but that wasn't too bad. The doors closing was really loud as they shut. I even tried to catch mine and let it close slower to reduce the noise for others.

Plussat: Cleanliness of room and plenty if area for family. Our children loved the bed! I appreciate the friendliness of an associate that welcomed us back in our second night.

Miinukset: It would have been nice to have coffee replenished in the room, maybe things have changed, but it used to be done without request.

Plussat: Very clean and modern.

Plussat: Very clean. Spacious and modern rooms. Big shower, nice bed. Plenty of space to lounge around by fire pit, pool/hot tub, or inside. Well lit parking. Very nice new area of town. Lots of restaurants and shops around. Courteous staff.

Plussat: All Fine and great Bartender Laurie is very nice Bartender

Miinukset: You need to have safe in the room for holding Laptop or other valuable

Plussat: Good location, easy to find, very clean room, but the girl working the front desk was AWESOME!!! She was SOOOOOOO friendly and helpful, made us wanna come back as long as she was working!

Miinukset: Other guests were very loud... we listened to the people in the room next to us until past midnight. Lots of running up and down the hallway. Parking was not great, very little spaces available for a property of this size

Plussat: Satisfactory

Miinukset: Pool/Spa down for maintenance. Unavoidable

Miinukset: charged more than agreed with booking.com

Plussat: Everyone and lodging pool & hot tub and meals were A++++

Miinukset: Every thing excelled!

Miinukset: I don't like the fact you double charge the credit card right away, then takes FIVE days to reimburse the safety deposit....

Plussat: Location

Miinukset: We had reserved a room with 2 beds. When we arrived we were told they overbooked themselves and only had a king room available. They did say that a double room was available without air conditioning. The had no rollaway bed, kids had to sleep on floor.

Plussat: It was nice that it had a pool and a hot tub.

Miinukset: The hot tub was not working the two days we were there, and the pool never had enough towels. It seemed like we came during their busy season or something.

Plussat: Met our needs in transition

Miinukset: no

Plussat: Friendly front desk staff. Quiet,clean room. 24 hour coffee and nice selection for breakfast.

Plussat: I usually don't do reviews, but I noticed the staff during this stay. They all seem to genuinely enjoy their job and care for their guests. Great job.

Plussat: Location and easy access to the restaurant and stores

Plussat: Large rom. Staff was nice.

Miinukset: What looked like blood spatter on the walls, endless stains on the blanket and mattress cover... overpriced

Plussat: not much, very poorly run property

Miinukset: The list is long.. broken tables, appliances, dirty sheets, dirty dishes, garbage over flowing outside.

Plussat: The room the cleanliness the kitchenette

Miinukset: That the pool was closed and there was no continental breakfast but other than that it was great

Plussat: I liked the kitchenette and spacious room and cleanliness and loved the sink area

Miinukset: Pool was closed and there was no continental breakfast.

Plussat: Staff is friendly and non invasive

Miinukset: None of the amenities are available because of covid.

Plussat: Great location

Miinukset: Staff

Plussat: Large clean room with a beautiful view of the front range.

Miinukset: None

Plussat: The room was spacious, beautiful view, staff was nice. It had a lot of kitchen accessories which was useful. One of the best hotels I’ve stayed at recently- I like how they’re handling the pandemic.

Miinukset: Room could have been cleaned better. Sink was clogged with food from previous occupant (you wouldn’t have known unless you used the sink) and there was a stain from a dog on the couch that I noticed and wiped up. No biggie, just could have been checked better.

Plussat: Location and they take dogs

Miinukset: First room tv did not work and the room had bugs.

Plussat: Staff was super nice, breakfast was amazing, and the pool temperature was perfect.