Wichit Lomakeskukset

Plussat: The reception staff were lovely and very helpful getting the one person to the hospital and came with flowers and get well cards. The resort medical staff were also very nice.

Miinukset: Unfortunately after having not left the hotel for 36 hours and having eaten nothing but the hotel food 3 out of our party of 4 got food poisoning. One person had to go to the hospital due to the severity where it was diagnosed. This was a very expensive place that you would not expect to get food poisoning. The 3 people who had the food poisoning were the same people who shared the dishes at the hotel restaurant 12 hours before they got very sick. We spent the entire stay having to stay near the bathroom. The staff tried to say it was because we weren't used to the heat or the climate.....we live a 1 hour flight away in Malaysia. It was not the climate and was diagnosed as a biological. Although we did not ask for any kind of refund or compensation, I'm still shocked that no one higher up in the company came to speak with us or offer us anything.

Plussat: The breakfast was beyond my expectations. The room was way more luxurious and spacious than I thought it would be. It was so large, I actually asked the staff if my room took in all of the space. Also I have never experienced a room with my own private pool. Staff were always prompt when requesting transportation. I experienced only one mechanical issue, and I have experienced issues in other resorts from time to time. But the engineer responded quicker than any other property and solved the issue on the spot, leaving me time to enjoy the room and pool.

Miinukset: The power trimming or power blower causing noise disturbance outside of my room started a bit early for me. I believe that it was about 08:00 am on a Sunday. I think a more appropriate time should be after 10:00 am

Plussat: The ocean view pool villa was amazing and the pool and buffet breakfast really good. The spa was great value in low season.

Miinukset: It is very quiet so if you want a lively holiday not ideal, but great if you want to relax.

Plussat: The hotel is beautiful. Our room was perfect and the staff was so nice and helpful with all we need! The breakfast so tasty... Very recommend !!

Miinukset: The smart tv not always work

Plussat: Many trees around with very nice swimming pool. Breakfast is great, especially traditional egg benedict :) Kayaking is good too.

Miinukset: Lot of mosquitoes which is reasonable because there are a lot of trees around the area.

Plussat: The property was in a good location, but the cleanliness of the rooms were not good. We found cockroaches and lizards in the room. We asked to switch to another room in which the staff was very accommodating.

Miinukset: Cockroaches in our room

Plussat: The breakfast was amazing and staff were very friendly and attentive to our needs.

Miinukset: The restaurant food potion was very small and expensive.

Plussat: The hotel facilities are amazing. Super beautiful view, wonderful place

Plussat: Quick Services

Miinukset: draining of toilets should be more faster and shower heating should be more covinient getting heat and cold very fast

Plussat: It’s is away from the hustle and bustle of Phuket Town. Quiet, with its own beach

Plussat: Location is superb! Room is big!

Miinukset: No

Plussat: Beautiful location on the beach. Very clean nice rooms.

Miinukset: The staff at breakfast were a little slow in clearing plates etc

Plussat: I was blown away from the design to the property's location. Was blown away again from the cleanest, to the staff. Everybody was extremely kind.

Miinukset: So far so good.

Plussat: Return visit so shows we like it though it has been some years. Loved our own private pool. Beach and facilities lovely. Location quiet part of Phuket. Local massage places great. Easy walk or shuttle to village with other eating possibilities.

Miinukset: Nothing to note

Plussat: Food swimming pool staff were great and friendly

Miinukset: Taxi was expensive to get around to other places and areas

Plussat: Love the whole ethos of the place. Pool, and restaurants fabulous. So clean. Staff especially fantastic. Welcomed and remembered by all the staff. Feels like coming home every time we visit. Spa fabulous too, treatments a real plus. And the little restaurants in the village are worth a visit. Great prices. Little spas nearby good too. ESP Viva, 1st one up the hill. Very clean. Off the beaten track, nice quiet corner of Phuket, far away from Patong et al. Best regards to Oliver, Daniel, Ken, Jenny and Supatra, plus others l cannot remember their names.

Miinukset: Absolutely nothing. Only possible thing is, if kids are very screechy at the pool, it can be uncomfortable for all the other guests. People need to relax and read etc. Without the bombardment of constant screaming. The family could be told to take them off down to the kids pool by the beach. Think staff might be a bit intimidated to request this action.

Plussat: Unlimited breakfast and the view from the swimming pool.

Miinukset: Our room was next to a high voltage wires... for a 5 star hotel it’s really a joke...

Plussat: The reception staff very really friendly. We took the villa with ocean view pool. The room size was big enough. The best thing was that the beach was 1 min walk away from my room. I like the fact that there is 24 hour room service.

Miinukset: - ROOM CLEANING :The staff doesnt clean the room properly. There was a fence on the side of our bed (style of the bed) and when laying down i can see spider webs which were cleaned. They didnt leave adequate towels for us in the room when cleaning. Also, they only organize things that belong to the hotel in the room, for instance we had random bags laying around but they were left in a messy way. Empty water bottles by bed side werent picked up during room cleaning. - BREAKFAST : We had room service and ordered breakfast 2 days and on both days our food order was screwed. One time, they added bacon which I couldnt eat without telling me and there is no mention of these added items in the menu. While i asked them to remove the unwanted items they left half of my breakfast on side which was cold by the time i my other half of the breakfast arrived. Second time, they gave me kids portion and when i asked them, they agreed to change and again left half of my food cold. This was by far THE WORSE room service you can get. Pool : Asked the hotel staff to help refill pool water, it took them more than 1 hour and 4 follow up calls before someone showed up to our room.

Plussat: Peaceful Location and super friendly staff team

Plussat: Everything else beside the breakfast (priced 1750bht for 2)

Miinukset: The price of the buffet breakfast, it is so high that isn't worth it if you didn't book with breakfast!

Plussat: The hotel was great. Very friendly staff. Breakfast was great. Private beach was lovely. Pool area very clean and nice.

Miinukset: There weren’t many things locally, we hired a bike to save on taxi costs. One morning they were mowing the grass next to the beach. I know this has to be done but it was extremely loud and disturbing the peace and tranquility of the place.

Plussat: The property is simply the best if you want to experience the sun, sand and culture. The Aqua restaurant and the food served by them is brilliant. The property has a host of activities lined up for their guests and also a concierge to help plan external activities.

Plussat: Everything

Miinukset: Fantastic

Plussat: Service, Facilities, Breakfast, Cleanliness

Plussat: The hotel is very well maintained. And staff is just absolutely wonderful. Always helpful and smiling. The food in the breakfast buffet had a very large variety of choice. I stayed there for 9 days. Then the food becomes very familiar and the same. In room dining is very good and the food was well prepared and presented. The room service takes a bit long to clean the rooms. I think this is because it is a very large property. If we left the room at 9 am for breakfast and then to the beach and arrive back around 2 the room was still not made. But this was a minor observation. The hotel has around 3 pools. The spa is amazing. And they have kids activities and a play room.

Plussat: This is what I was looking for, a location away from the tourists and a place we can just relax. This location is far from the local scene but this is what we wanted. If your looking for a relaxing spot with a great rate this place is it.

Plussat: The facility were organized and cleaned...

Miinukset: The resort price is to high in compere with other resort in the same area...

Plussat: The room services and the installation. The staff were very friendly and helpful

Miinukset: Nothing, everyrhing was quite good

Plussat: Really nice hotel and great that it’s on the beach. Staff were extremely friendly and nice.

Miinukset: The shower in the room - lack of pressure and kept fluctuating from extremely hot to cold. No middle ground. Location - too far if you want to go into more happening areas like Patong. Taxis are expensive and the hotel is about 45 mins away from Patong.

Plussat: The staff was amazing! Made our staff so much better!

Plussat: Erittäin kivat ja siistit bungalowit.

Miinukset: Tuli yllätyksenä, että hotellin lähistöllä ei ollut uimakelpoisia rantoja ja sijanti oli hyvin syrjäinen. Skootterin tai auton kanssa toimiva.

Plussat: Extra Ordinary beautiful place,Specially Moring with fresh Air ,sounds Of many Birds and sew view .. Really Love it. highly Recommend for yound Couple

Miinukset: Its overall very Good but there are Many mosquito after Evening,You should not open windows and gate after evening. Will Not recommended with Children

Plussat: The room was beautiful, The property is fantastic, if you want a laid back holiday this is just right for you. True value for money.

Plussat: The room and area and accommodations were outstanding.

Miinukset: The staff were shady. On their website they listed free thai massage under special offers. We showed it to the staff and they gave us problems and would not honor it even though it was on their website.

Plussat: We liked the breakfast, the pool and the view from there . As well as being closer to the Nature sounds .

Miinukset: We had to change the room because they were doing some building works . The reception wasn't kind nor helpful . They provide you a microwave in the room but no cutlery nor plates and every time we asked for it they invented some excuse because they didn't want to take it from the restaurant as it is a bit far . Staff in the breakfast didn't care about how well we were there watching the view, they closed the blinds even when we asked not to just because it was raining.

Plussat: It is a very peaceful property full with friendly staff, our room had a lovely view and the hotel offers free bikes and kayaks for the guests to use! The pool was nice and we also enjoyed the chess board.

Miinukset: We didn’t realise the location was so excluded from anything else. We couldn’t really walk anywhere apart from a 7/11 ten minutes down the road. I’d also say there is not one thing on the menu suitable for vegetarians but they do let you customise the meal, to be honest the food was not great at all compared to other places we have stayed in Thailand.

Plussat: Nice quiet and beautiful location. Relaxing pool and good breakfast (but coffee only luke warm and bread a bit stale). Excellent smoothies!

Miinukset: Lots of stairs which would be a challenge for anyone with mobility issues.

Plussat: Comfy clean room and facilities such as shuttle bus to town and kayak

Miinukset: Foods not impressive such as bread. Taste not great

Plussat: It's the most beautiful resort I have ever been to in my life Very nice environment tho there is nothing much around the resort so we had to rent a car for a day from the resort I

Miinukset: There is nothing much around the resort

Plussat: Ranta. Rauhallinen sijainti.

Miinukset: Huone nuhjuinen ja haisi homeelle. Viimeisenä päivänä sain allaskeittiöstä oksennustaudin. Huono englannintaito jopa respassa.

Plussat: Laadukas huoneisto, erittäin tilava ja hyvä sijainti, rauhallinen ja hyvä ilmastointi

Miinukset: Ensimmäisenä aamuna ei tullut vettä huoneistoon, vasta kahden tunnin kuluttua pääsi suihkuun (puolen päivän aikaan). Aamiainen olisi ollut tosi kallis!Vastaanoton henkilöstön palvelu oli huonoa.

Miinukset: We come first time the room almost good but we got problem about electric and have to wait 1 hour. for change the room but new room also have problem with water and electric again . we have to sleep without air condition all night.

Plussat: Quiet beach, no crowding, away from major roads, a stunning view from the balcony, a large room with a kitchenette, free shuttle bus to the city center twice a day, nice European breakfast right at the beachfront.

Miinukset: We arrived at 11PM. We were suddenly informed that they did not accept credit cards (they still have these VISA/MASTERCARD signs on their table, and Booking.com says that they accept cards!). They offered us to exchange dollars at 26.3 baht, while the official rate is 31.5. When we rejected the offer, they immediately switched to 30 baht per USD. As a result, we had to pay in cash, which exceeded the sum stated on Booking.com (more than $300 instead of $282 recommended on Booking). It was extremely unpleasant, the way they wanted to deceive us. On the day we checked out, reception girls tried to get some more money from us, telling us that we had to pay for the mini-bar (we didn't use it!). We had to argue. Note that the taxi driver would not leave until you paid for something that you did not use! We didn't. These are the reasons why I would be reluctant to come again to this hotel. When you arrive, take several WiFi passwords for each device; otherwise, you will not be able to use it normally.

Plussat: If you like quiet and being far from Phuket's night life, clubs, tourist shops.etc. the place is located perfectly. We rented a car and drove all around Phuket and I must admit there was no such quiet and peaceful part of it as the Panwa Beach. For the trash in the sea there is also a local.solution as only 15min by walk there is a.clear.beach in the village near by, with all.uou need - beach chairs for rent (50 Bat each), massages on the beach (400 Bat for 60 min), etc. It's also good for children as there is a clean sand bank, no rocks in the water (on the hotel's.beach besides the untidiness there are sharp rocks in the water that makes swimming really dangerous).

Miinukset: Huge dissappoitment at the beginning. The room was not cleaned.properly after previous guests. Plenty of sand and dirt on the floor, stains of sofas, bad smell in the bathroom. There were even garbagge left by previous guests! Outragoeus and unacceptable. Also the fact that the sea is dirty, but it's 90% of Phuket beaches - plastic bottles, cans, old toys, are present on the shore. Don't trust the beautiful photos - we felt deceived as nowhere else before (and we are frequent travellers). As I do understand that the Thailand is dirty and the sea is dirty, but it would be less uncomfortable if they at least attempt to pick up the trash from the shore each morning. These issues totally spoiled the beauty of the space of the appartment and great location ;-( The good news that as we were there 12 days, after the first week something started to change, it looked like a new manager came and they at least wiped out the dirt from our appartment, cleaned toilets and even cleaned the beach, though it happened at the end of our stay. Another problem is that the place is not maintained well, the pool which is clean and they check the water quality each day (and use a lot of chemicals) has broken or fractured tiles in many places. Our child cut really deeply her foot on the broken tile in the pool, so it is not safe unless you were swimming shoes or simply you avoid standing anywhere...

Plussat: Good value for money, calm beach, good for families

Miinukset: It was short on staff - had to call repeatedly for even small things.

Plussat: Spacious family room

Plussat: nothing at all

Miinukset: worst. room stinks and looks dirty. I was deceived by the photos and reviews. not worth the money.

Plussat: Pool, services,

Miinukset: Slop of the walk way

Plussat: Views to bay are nice and the place were you have a breakfast . Next to the resort you can have a nice massage.

Plussat: Quiet location away from the hustle and bustle of tourist locations. It you want a relaxing place to stay in Phuket Thailand this is for you. Very pleasant welcoming staff. Located in beautiful gardens and grounds. Free bicycles available for use.

Miinukset: The included breakfast was a little sparse. Would have liked a little more variety especially when staying for a week. Wasn’t any local restaurants close by so no alternative places to eat. Taxi or other forms of transportation requested to go anywhere from the resort. Had to use the resort restaurant next door for meals.

Plussat: Good coffee and fresh fruit in the morning. Very nice staff—not terribly accommodating, though that may have been due to language barrier. Nice pool that was clean and grounds were well-maintained.

Miinukset: I had a problem with my credit card company in changing my flight. I had a number I could call collect (from the back of my card) to get assistance. They would not let me use a phone to make a collect call, which seemed like poor service. The hotel doesn’t actually offer massages or spa treatments, or even lunch and dinner for that matter. You have to go to the next resort to get those things. Perhaps they do during other seasons, but not during my stay. The resort was remote, which made it quiet and charming, but also very expensive in time and money to get there from the airport or to do other activities on the island. If you want a quiet beach with bikes and kayaks (but no walkability), this is your place. If you’d like ammeneties and places to walk to explore the island, plan on a hefty taxi budget or on staying elsewhere.

Plussat: Nothing if you don’t have a car or bike then there is nothing about to do

Miinukset: Location

Plussat: Plenty to do during day.

Miinukset: Night life very quiet

Plussat: Breakfast was functional, but location by the beach to eat it was lovely. No lunch or dinner served there, so you have to go next door to the Mangrove - which was nice if pricey. So relaxing, very quiet. The pool is wonderful, and it even has a library.

Miinukset: Maybe because there were so few staying that the restaurant wasn't offering food for lunch and dinner. It's quite isolated, so hard to walk out and get food elsewhere, so headed next door.