Plussat: Left and arrived on time - crew were friendly Miinukset: The food was nice but no vegan option
Plussat: all fine, on time and staff pleasantMiinukset: minimal food but that seems to be the norm these days
Plussat: On time and clean throughout, staff all pleasant.Miinukset: Food a bit minimal but the flights are all quite short so not a problem
Plussat: Efficient, quick, great staffMiinukset: Baggage claim took too long and my baggage broke :(
We purchased tickets with baggage. Was forced to pay for baggage.Plussat: Nothing. Very disappointed in the customer service and willingness to understand that we already paid for baggage, yet forced us to pay again.Miinukset: We purchased tickets with baggage. Was forced to pay for baggage again at the airport. The people were rude, unwilling to work with us and almost made us miss our flight. We travel all the time and this was hands down one of the WORST experiences I have ever had
TePlussat: The bit of chocolate, very good dark chocolate.
Great service nowPlussat: it was great to send the baggage directly from Brussels midi to Seoul. I didn't need to check those in at Paris again. I appreciate their improvement indeed.
On time and efficient Plussat: Punctual, comfortable and good service Miinukset: Slightly long queue in security. No food provided onboard only coffee/tea
Decent regional flightPlussat: i had room, the flight was on time, and the crew friendly.Miinukset: Got what I expected.
Miinukset: All was good. They should keep up the good service