Wilmington hotellia

Plussat: The breakfast was great and the room was clean. Bed was perfect.

Miinukset: Nothing

Plussat: Jay was not only very helpful but he made our stay possible.

Miinukset: Complementary bottles of water for guests .

Plussat: The suite is very large with a living room and also a nice size kitxhen with a large fridge the entire suite feels clean. They offer complimentary food and drinks during the afternoon which is nice.

Miinukset: Like so many Amerixan hotels they don't offer proper duvet covers, but rather a single sheet that is folded over the blanket/duvet. This means you can't turn it over when you get hot at night. Breakfast closes at 9:30 which is a bit early, but it's complimentary so can't really complain.

Plussat: FOOD AND BEVERAGES WERE GREAT. ROOM WAS VERY NICE.

Miinukset: I had requested and was told I could have a handicap bathroom and we did not recieve a handicap shower. I had an 83yo grandma which it is difficult and worry about falls. They were to call 2nd day if there was anything available and no call.

Plussat: Location tucked in off main road with beautiful scenery & walking yet close to restaurants & shopping Very clean and accommodating. Breakfast was delicious.

Miinukset: Nothing! Thank you

Plussat: Clean, good location, comfortable bed, good breakfast

Miinukset: Noisy A/C

Plussat: Sparkly clean as always I won’t stay anywhere else.

Miinukset: Nothing I didn’t like.

Plussat: The room was wonderful for our family of 5.

Miinukset: We enjoyed our stay & the hospitality of all of the staff ... no complaints!

Plussat: The professional service of the entire staff.

Miinukset: No happy hour cocktails

Plussat: Staffer Ali was wonderful I appreciate the hot breakfast Love the quiet, spacious suites Really really appreciate the link with the JCC

Miinukset: Nothing that I can think of

Miinukset: First there was a large spider on the couch when I walked into the room. Housekeeping came and got it. The next day when I turned over the pillows for fluffing, there was yet another medium sized spider. I packed up my stuff and checked out early.

Plussat: Friendly, Respectful And Great Greeting From Staff Upon Arrival. Also Friendly Throughout Our Stay Duration.

Miinukset: Very Clean and Bright Location, Hotel Staff Is Very Helpful Plus Friendly. Great Foods, Clean Room And Bright Well Lite Parking Lots. 5 Stars Ratings, You Will Not Be Disappointed.

Miinukset: Inside room

Plussat: The service from the staff was exceptional

Miinukset: For the price point and the rating the rooms were disappointing. Feeling wallpaper and dirty walls did not impress. The fit and finish on the rooms was lacking as well. More corporate industrial than elegant

Plussat: I loved the dinner as well as the breakfast I received through room service. The staff was nice, and I slept beautifully.

Miinukset: I parked my car acctoss from the hotels and thank God there wasn't anything it, but someone broke the windows in my car and stole change and my coat that was in the trunk of my suv. The bathtub also had hairs all in it.

Plussat: very royal

Miinukset: no

Plussat: Cleanliness, location with relationship to Grand, cafe food, valet service

Miinukset: Description online should perhaps include that room had no view if street

Plussat: Restaurant in hotel and location. Room was smaller than anticipated and not quite a 4 Star room compared to the Westin in same area. Room was so so.

Miinukset: Two towels in the room - had to ask for more. Valet brought car around and I tipped and my husband did as well but the guy did not tell my husband he had already been tipped.

Plussat: Classic grand hotel. The type of hotel New York would be proud to call there own. This is not a chain hotel property and they don't treat you like your at a chain hotel property. Everything about this place was the finest.

Miinukset: none

Plussat: Cleanliness

Miinukset: Room was much smaller than any others in which we stayed but we definitely got what we paid for even if we were expecting the same kind of room in which we had previously stayed at the Hotel DuPint

Plussat: This is a classic hotel. The room was fabulous with an awesome bathroom. The service was amazing. They still do turn down and our towels were refreshed in the afternoon. Dining at the Green Room is exceptional.

Miinukset: The equipment in the fitness center is a little dated.

Plussat: Full of history

Miinukset: Parking

Plussat: Stunning architecture and very nice room size. clean and staff was helpful

Miinukset: Not many food selections for breakfast buffet regard to the price we pay ($24 per person) and wish there was a pool!

Plussat: it reminded me of the Plaza Hotel in NY City. Old world charm and very attentive staff. I would not hesitate to return again

Miinukset: you have identified me as Joseph from Ct. I reside in New Jersey

Plussat: Everything.

Miinukset: Did not have breakfast when I wanted. Needed breakfast at 6am on Sunday for Drill.

Plussat: Was breakfast included? I wasn't told that so we did not eat at this hotel. The room was nice, clean and suitable.

Miinukset: The room next to ours had a child who screamed and cried so much it woke us out of our sleep. Either the rooms need to be more sound-proof or I would prefer not to be next to a screaming child.

Plussat: Staff were super friendly and accomodating I think the chexk in gal was Tanisha? She went above and beyond with a few small glitches

Miinukset: Nothing really

Plussat: The room, bed and linens were very comfortable.

Miinukset: Only issue was there was a bunch of preteen boys staying in the same hall. They were very loud and rambunctious. The hotel wasnt full when we were there it might have been nice to have been given a room away from them.

Plussat: The rooms are very nice, comfortable beds, the fact that we can bring our two big dogs is key! Very friendly staff.

Plussat: Amazing staff and beautiful atmosphere

Plussat: The shower, the bed, the view

Miinukset: One elevator was broken down, the lobby was very loud late at night.

Plussat: Front desk/concierge very helpful, efficient and accommodating.

Plussat: Location. Beds. Showers.

Miinukset: Pool out of commission but this was not advertised. Would not have booked here if we would have known. Check in was pretty terrible. Even at 3:00, rooms were barely ready. Horrible view of rooftops from room. This was a poor three star hotel experience.

Plussat: the staff is friendly and helpful and polite.

Miinukset: hotel is not well maintained. One elevator for all those floors. Drain in tub and sink did not work. I couldn't hold the side mirror in place. Cleaning service activated alarm both days. 6:04 AM. I was lucky to check it the second night

Plussat: Food and staff was delightful. Room was very clean and bed was good.

Miinukset: The drawer space was very lacking. Storage area for coffee was also in a bad spot.

Plussat: Great location near the river and very friendly staff

Miinukset: Five days later I am still trying to get the hotel to reverse a duplicate charge for the cost of the room. No one seems able to tell me why it happened not is anyone able to reverse it.

Miinukset: Commode was not clean

Miinukset: We left a little late the first morning. It was about 11:00 am. When we get back our room was not cleaned. A little disappointed. Otherwise it was a. Very nice stay.

Plussat: Proximity to places we needed to see.

Miinukset: Overall atmosphere was cold, lighting, decor, etc.

Plussat: all good

Miinukset: Bugs in my room. Awful

Plussat: The staff was extraordinary Bed was fairly comfortable

Miinukset: Room slightly run down Very dusty behind furniture

Plussat: Location

Miinukset: Desperately needed a remodel. To their credit, the work has begun. Did not help with my room where the carpet and the couch were worn and stained. Breakfast was VERY weak. I had to go out to eat. I hope they remodel their Breakfast offering as well.

Plussat: The staff are what make this property stand out. Love it here!

Miinukset: No pool, small exercise room

Plussat: Location and priceit nerds a facelift

Miinukset: It needs a facelift.

Plussat: Staff very nice

Miinukset: Breakfast very basic. To go portions of yogurt would be great and to go containers/bags would be helpful.

Miinukset: To go containers for breakfast would be helpful.

Plussat: I would stay here again. But after their remodel of the breakfast area is complete. They still had a lot out, but is was mostly convenience store stuffs with a waffle machine. I don’t know if that is normal or if it was a constraint due to remodel. Beds were so comfortable. And the staff was very nice and welcoming.

Miinukset: Broken furniture in the room. No fresh whole fruits at breakfast.

Plussat: Starbucks coffee in lobby. Friendly staff, comfy bed

Miinukset: No exhaust fan in bathroom

Plussat: Great room, very comfortable

Miinukset: Did not have a lot of restaurants in walking distance

Plussat: Loved the staff. Very friendly and helpful.

Miinukset: Did not like that the garage was not attached. NOt the hotel's fault but not what I like in terms of safety and security.

Plussat: Helpful friendly staff and outside lounge area off of bar.

Miinukset: No pool at this hotel.

Miinukset: There was a lot of noise coming into my room from other rooms and the parking lot and street.

Plussat: The easy access to different places was amazing!

Miinukset: The bathroom tub was very slippery. I underestimated up falling and get a black eye and a messed up knee. Maybe investing in a mat for the bottom of the tub

Plussat: The service was friendly, helpful & excellent! Breakfast was great & we were very happy it was included in the price.

Miinukset: Broken elevator, parking unavailable on first level of garage - all reserved for local business. Refrigerator very noisy. Can't turn off bathroom fan which made it cold. Pillows not comfortable.

Plussat: I was surprised that this hotel breakfast started at 7AM. I had a meeting at 7 AM and had to find a nearby IHOP to make the meeting. Having paid its breakfast, I was not even offered to get some refund on the breakfast for two.

Miinukset: During the weekend, no one is attending its garage building. On Sunday morning, the garage gate machine did not function properly and we were stuck for a while while I am running between the garage and the hotel front. Very unpleasant.

Plussat: Location. Parking included.

Miinukset: Nothing

Miinukset: Tv did not work well. Heard people in the adjacent room fighting all night. Went down for breakfast at 6:30am and staff informed me that breakfast wasn’t included with my stay.

Plussat: The staff and location. ..make him a general manager.

Miinukset: Parking is a little weird but OK.

Plussat: Convenient

Miinukset: I didn't like the parking its confusing I couldnot print out ticket and when it was time to leave I had to get front desk to come let me out

Plussat: What’s not to like? Great staff... friendly and helpful. Excellent location... plenty of food choices in walking distance. Clean and comfortable room. We had a great stay!

Miinukset: Nothing...

Plussat: The staff at Marriott Brandywine in Wilmington.

Miinukset: No complaints at all!! The staff exceeded my expectations!

Plussat: Beds were very good.

Miinukset: Starbucks in lobby did not have change for a twenty, were not able to get our drinks.

Plussat: Three restaurants within walking distance as well as others very close by car. Hotel staff very nice and common areas and room very clean.

Miinukset: Would have liked a freezer in the refrig that was in the room.

Plussat: Nothing I was very disappointed

Miinukset: The room wasn't clean, there were many bugs, old food on the floor,the pool was freezing(I've been here a couple of times and it was never that cold).

Plussat: Clean, friendly staff

Miinukset: We tried 2 rooms and both had an intoxicatingly strong smell of perfume, possibly to cover up some other smell. It really bothered us but after asking to switch rooms, we realized it was the same in the next room. Also, the hotel has been renovated too many times. Lots of paint to cover things up.

Plussat: Location, location, location and price

Plussat: The customer service

Miinukset: The hotel is outdated and the room had a very weird smell. Very small rooms unless you get a suite.

Plussat: Location

Miinukset: No complimentary breakfast

Plussat: I enjoy the hotel's amenities and room comfort. The courtyard, balcony, hot tub, and pool make for a nice leisurely stay.

Miinukset: There were no towels available at the pool/hot tub and it was closed for a few hours during my stay.

Plussat: At check in the staff was very accommodating and the service outstanding.

Miinukset: No.

Plussat: very close to some great restaurants where you get a discount as a Marriott guest - nice surprise!

Miinukset: we liked everything - especially the front desk reception - so friendly and helpful!

Plussat: Clean and organized!

Plussat: Clean

Miinukset: Easy to find

Plussat: Clean, spacious rooms and free street parking on the weekends. Several eateries in walking distance, as well. Would definitely stay here again!

Plussat: I was charged for smoking in the room but never smoked inside room you can run video footage of being outside smoking why would I risk $250 to smoke

Miinukset: That staff over the phone stated they smelled it in room a whole lie

Plussat: Suite.. 2 TVs ...large suites with seperate Bedroom

Miinukset: Advertised 24/7 Club lounge I piad extra for is NOT open except 6-9A breakfast and 5-7P .having to walk to find meals...no car as parking expensive. Suite

Plussat: Clean spacious room...offered another room because a dog was barking close to the original room

Miinukset: The garage exit didn't work properly took too long and many attempts to open the gate. Also a fire alarm went off at 645am had to walk down 16 flights and wasn't offered any type compensation for the inconvenience..also no info was given as to what the situation was and how it was resolved

Plussat: Location and room ( we were on the 15th floor)

Miinukset: Staff was not that helpful and parking was wonky and confusing.

Plussat: Staff was actually great

Miinukset: Key card reset twice. No complimentary breakfast

Plussat: The convenience of having a restaurant and location of hotel.

Miinukset: No

Plussat: The location Bar staff was absolutely AMAZING! Shuttle driver was extremely nice.

Miinukset: When we checked in our bed was extremely dirty We asked for robes, slippers, and toothbrushes and we received towels and nothing else. Room service was slow but the food was ok.

Plussat: I liked my room and the convenience of the location.

Miinukset: My room was not available upon arrival, there was an unexpected wait and the problem was not handled very professionally.

Plussat: The location

Miinukset: The staff was not welcoming at all!!! Our bathtub was stopped up and we reported it upon entering the room but no one ever came

Miinukset: The rooms were musty smelling and the lobby smelled of natural gas

Plussat: The chicken wings were delicious! I ordered and ate at the bar area. I highly recommend them!

Miinukset: N/A

Plussat: i love the interior design of the hallways and rooms. The king size bed is so comfortable. Although i found the bathroom to be small, the layout and design are great. Another thing i liked were the Crabtree & Evelyn products in the bathroom ( soap, lotion, shampoo, etc.)

Miinukset: There was an event at the property, when i checked in. The guests were all over the lobby and were being disruptive, extremely loud. You could tell by the look on the faces of the staff they were not pleased. I didn't like the way i was billed. There were extra charges on my card. What i booked, and paid was completely different from the bill i was given. I'm going to wait a day or two to see if any changes are made.

Plussat: Area it was in

Miinukset: There was only one garbage can in the room

Plussat: Everything

Miinukset: Non smoking room

Plussat: For my relaxing get away it was very nice! Room was clean, the woman at check in and out were fast and nice ! The food from the restaurant was good and it was nice and quiet! Definitely would stay again!

Miinukset: Nothing:)

Plussat: Near Longwood Gardens and area we wanted to see

Miinukset: Easy to past by the hotel entrance

Plussat: Staff was phenomenal with customer service. Everyone was accommodating when every ice machine went offline

Miinukset: The price was high for no breakfast to be included. I understand you want to attract people to the rewards program, but c'mon...300+ and still telling someone they would have to spend more to get a free breakfast is madness.

Plussat: Clean room. Friendly staff.

Plussat: The warm cookie on arrival and the free bottled water in room and at reception.

Miinukset: Liked what I saw. But did not seethe amenities.

Plussat: The cleanliness.

Miinukset: Homeless person harassing me in the parking lot. She must've been hiding alongside of a car. I was told that breakfast wasn't a part of my stay.

Miinukset: Our room was over the hotel's air conditioner system, noisy night. Our room was not made up the second day, even though we told them at 4:30 pm, but when we got back at 10 pm it was not cleaned. We refused to pay for the second day and did not get charged

Miinukset: False alarm fire scared my kids. No hot water for one night of our stay. No one came to change our beds until the afternoon.

Plussat: Quiet

Miinukset: Nothing

Plussat: Nice location close to eateries and stores all in walking distance. Friendly staff, breakfast buffet was good.

Miinukset: Hotel room is right. No microwave in room, only one for guests to use by the pool. Broken elevator.

Plussat: The location and the breakfast. Some staff was nice and only one that was not so pleasant. I believe her name was Nicole who worked the desk with a young girl name Rocxy. She was not inviting to me as a guest. She was the first one I met so she should had wheeled me in with kindness

Miinukset: The front dest girl nicole

Plussat: The front desk staff is so friendly.

Miinukset: The room was a light beat up

Plussat: Didn’t eat breakfast

Miinukset: Everything was fine

Plussat: Very clean and comfortable

Miinukset: No

Plussat: The facility is not clean, staff is not friendly at all, they are there for the paycheck that’s it . The pool area was colder Than Alaska and the pool water temperature was 56 deg.. we ate in a family trip towards Florida and it the last time we come here , a super 8 would’ve been better . The food quality was just limit ... did not worth what we’ve paid for . A major remodeling of the staff and property is needed if you want to keep Costomer happy . It’s the worst hotel we’ve visit since a long time . Hope you get it worked out . Regards Alain

Miinukset: Everything almost.

Plussat: Very nice and friendly staff.

Plussat: The hotel staff was EXTREMELY helpful and friendly. Everyone from the van driver to the front desk staff was nice and helpful. The front desk staff were particularly attentive and helpful when we needed to make a rooming change.

Plussat: It was a false fire alarm at 8 o'clock in the morning on Sunday. We had to leave the hotel and not able to go back in until after 10 o'clock we were not even offer any extra time to sleep given the fact the alarm was false.

Miinukset: We had no idea about the extra hold on my card that would be needed I think that should be informed of the customer upfront.

Plussat: Nothing

Miinukset: Had to evacuate at 2am and was not accommodated by staff.

Plussat: Checking out and leaving

Miinukset: Excessive noise, loud tv’s past 10 PM, 11PM, 12 AM. Loud people on balcony drinking and smoking, screaming and yelling. People sleeping in their car parked outside of my room door. Unresponsive mgr. took literally days to address issues and conc

Plussat: Rooms are well equipped including coffee pot, refrigerator and microwave oven.

Miinukset: Maintenance was poor. Bathroom sink was clogged with very poor drainage, sink faucet water pressure was so low that water was coming out drizzling.

Plussat: clean room, convienent location, decent breakfast

Plussat: Convenient and staff were very friendly and helpful. Close to shopping, has, and restaurants.

Miinukset: The room had unknown hair (a fair amount) not only on 2 of the 8 pillows but also on the beige chair—gross. Also, the shower curtain had mold on the entire bottom and about 2 inches above the hem.

Plussat: Everything was clean and worked, a good mid priced value at just over $100.

Miinukset: There was some seedy characters driving around the place. It was NYE, so still tame

Plussat: The breakfast had hot items which was a plus. There was coffee and hot water available during the day. The bed was clean and comfortable.

Miinukset: The carpet in the room had numerous dirty spots. The drain in the shower/tub had a cracked and broken looking appearance. You could hear the occupants from the room next to ours. It seemed to smell of stale cigarette smoke.

Plussat: Cleaning carpet

Plussat: Friendly staff and clean room

Miinukset: The entrance in and out is the worst

Plussat: Comfortable & clean. Lots provided

Miinukset: Coming early cost & 50.00 deposit. More then wat was quoted online

Plussat: Clean and conveniently located

Miinukset: The shower was broken

Plussat: Staff was extremely nice

Miinukset: Could offer a more variety for breakfast as far as meat and served potatoes and rice every morning would of been nice to have something different

Plussat: Removing the carpet was a great idea. That was a first for me. The room was nice and clean.

Miinukset: Only two minor things in my opinion. Very thin sheets. Luckily I had a second bed, so I used the top layer of blankets from the second bed. The curtains were an inch or two too long and blocked the hot air from the vent.

Plussat: Room cleanliness and self catering facilities available

Plussat: Staff was friendly

Miinukset: Pillows are terrible. Lumpy. 234 door was difficult to open.

Plussat: Room was comfortable, clean, quiet. Friendly staff Good breakfast. Good location. Nice lobby

Miinukset: Misc things like lamps not working, food not replenished at breakfast one morning. Overall, everything was fine

Plussat: lobby is great. But do not foolish your room is the same or similar.

Miinukset: Terrible moldy smell inside room. Dirty carpet. No handicap access to 2nd floor. Simplest continental breakfast. The hotel put lots of money in its lobby. I am wondering how the motel meets Best Western standard.

Plussat: friendly professional staff, convenient location, and nice amenities

Plussat: location

Miinukset: Overall the furnishings, atmosphere was just down right tacky.

Plussat: EVERYTHING WAS GREAT. WE STAYED HERE BEFORE AND LIKED THE HOTEL VERY MUCH. CLOSE TO WHERE WE WERE VISITING.

Plussat: Love the corner suite

Miinukset: The room and location was excellent only problem was the air conditioner in the room was not working properly and the room was hot, so it made it uncomfortable to sleep

Plussat: Location to where we were spending most of our time and cost - the fee was reasonable for a week stay. The staff - especially the morning ladies - were very nice, polite, helpful, pleasant. Free parking/close to the entrance - very important to us.

Miinukset: I was disappointed in the size of the room - we had one bed - queen size - that part was OK - but the room was so small we had to move a chair to open the door - the bathroom was very small.

Plussat: Entrance, lobby and pool area are impressive. Staff was fine.

Miinukset: The decor and furniture in this room are weird. Bathroom is tiny.

Plussat: Closer to supermarket, hospital, breakfast, restaurants, and transportation

Plussat: clean

Plussat: Good location close to the city

Plussat: Nothing I liked , i stayed because of no choice and it was a last minute decision, sonic didnt have any choice.

Miinukset: Insects in the bed.. bed spread stinking, bad pillows, mostly someone banging the door for almost 5 minutes at 4 am , it was scary..

Plussat: The price

Miinukset: Location

Plussat: It was a place to stay for the night

Miinukset: NASTY

Plussat: Cleanliness location

Miinukset: No vending machines

Plussat: Nothing!

Miinukset: Room smelled like smoke Very sketchy area Smallest bars of soap....had to use 4 of them to shower Furniture didn’t fit the room Big sign out front about prostitution , drugs, etc police take notice!

Plussat: What I like about this hotel is the location and the gentleman that works or own the establishment has great customer service.

Miinukset: What I didn't like about this hotel is that all the rooms are not up kept alike, for example, the rooms has a old smell, stink, and needs a good cleaning with bleach everyday.