Yamanouchi hotellia

Plussat: Mukavat, avuliaat omistajat, jotka kuljettivat apinapuistoon ja asemalle. Hyvä aamupala.

Plussat: We thoroughly enjoyed our stay. The hosts are lovely and very welcoming from the moment they met us up at Yudanaka Station. Traditional Japanese breakfast was excellent and Snow Monkeys are a must do visit. Hot springs bath was a wonderful experience. All the community came together for the evening festival in the narrow alleys and the Ryokan’s and hospitality opened up to reveal their beauty and everyone was so friendly.

Miinukset: Nothing, we enjoyed every moment of our 2 days/nights.

Plussat: Perfect owners of the perfect place. Make sure to order breakfast which is a real treat. Onsens are perfect. All in all excellent value. We would definitely go there again.

Miinukset: Rooms could be cleaner

Plussat: The owners are very nice and helpful. You can check with them the transfer from the train station to the ryokan The town is very nice to walk and see the public onsens

Miinukset: The room was really large,but not too clean. It was full of stuff inside.

Plussat: This beautiful little onsen village is only 5 minutes drive from the monkey park. The ryokan has its own private onsen but they give you a key to visit the 9 others in town. Loved this place and the little bars and friendly people.

Miinukset: A little expensive but worth it for the extras including lifts from the owner.

Plussat: Great little ryokan with very friendly owners. Complimentary coffee and free parking was nice. Good wifi. Amazing indoor and outdoor onsen! Loved it!

Miinukset: We loved everything!

Plussat: A good and pleasant onsen inn near Nakano in the middle of the Japanese mountains, located in a small neighborhood of inns and ryokans near the river.

Plussat: Really nice Ryokan with a very helpful owner who would pick us up from the station and drive us to the Monkey Park.

Plussat: The use of 2 private onsens, both were empty every time we used. The outside one was the nicest Onsen we had been in with great surroundings. The staff were fantastic, they picked us up from the station and took us to the monkey park and back. They recommended and took us to the sake museum. Comfortable Yukatas were provided. Large room in traditional Japanese style.

Miinukset: The pillow was uncomfortable, I’m not sure if this is traditional Japanese? On a couple of occasions we could smell of smoke coming from neighbouring rooms which was not pleasant.

Plussat: Location, the staff was super griendly and the have the key for all the onsens!

Miinukset: Nothing! Maybe the hard pillows, but that is nitpicking

Plussat: Adequate facilities with spacious room. Owner is happy to shuttle guests to/from Snow Monkey Park. A must do. Convenient location to restaurants, shopping, and 9 free public baths.

Miinukset: No water kettle in room.

Plussat: It really was a true Japanese experience. Our private Onsen bath, the amazing meals (really, really amazing) and the charm of the handwritten menu which was a series of drawings - by the chef. The staff were terrific and both welcoming and understanding that we didn’t know all the conventions. We do now. This was a stay we won’t forget.

Miinukset: It was too warm for the snow monkeys to be bathing!

Plussat: The staff was helpful and gracious. The culinary experience was exceptional. The hot springs were exceptional. The facilities were clean. We loved our stay, it was a highlight of our trip.

Miinukset: Leaving.

Plussat: The staff and the premises were just outstanding! I had stayed in this area 2 years ago at a different inn but tried this one via Booking.com because it was easy to make reservations. The staff spoke English and was absolutely the most friendly and genuinely happy to have us there. The even loaned us boots to use for our trek up to see the snow monkeys so our shoes wouldn't be ruined by the mud. The facilities are located all on one floor which is really nice and the food was outstanding. It's located right outside the monkey park and they picked us up with their van from the train station and gave us a ride back the next day as well. They gave each of us a photo of us dressed in the yukatas plus souvenir chopsticks. We were 5 women and we stayed for hours in the open air onsen (bath) while the snow fell around us; just breath taking! I cannot recommend this place enough. This was the best hotel stay on our 10 day trip to Japan.

Miinukset: Nothing could have made this any better. It was perfect.

Plussat: Staffs are very friendly, always keep smiling, intending to help.

Miinukset: The price is too high compared with facilities.

Plussat: Everything

Plussat: Location and privacy of this facility. Super attentive staff and impeccable service by the entire team. Excellent transport provided by this Ryokan. Food prepared by the lady owner was top notch!

Miinukset: Nothing.

Plussat: Amazing Onsen, outstanding breakfast and dinner, among the best we’ve ever had at a Ryokan.

Miinukset: A bit of a rough welcome when my email informing them that we were 2 adults and 2 kids was overlooked and they were upset with me for being 4 people. But they recovered quickly with typical Japanese graciousness and hospitality so the stress soon passed.

Plussat: Delicious food and lovely, helpful staff.

Plussat: The service was impeccable and the staff was very friendly.

Plussat: It's definitely a bit of a ways to reach the location but it was well worth the trip. We stayed for 2 nights and wish we could have stayed longer. It's a great location to visit the monkey park and there are a few things within walking walking distance (we visited the sake museum and a small restaurant for a local beer). We booked the room with the semi outdoor onsen which was lovely to have in the room. We didn't even have time to use the public onsen on the property but i hear it is quite nice as well. The staff was lovely, the food for breakfast & dinner was great, the room was very spacious and clean and its so quiet and peaceful. The futons looked funny to begin with but were so comfortable. I would go back again in a heartbeat and stay longer next time.

Miinukset: Nothing!

Plussat: Todella ystävällinen henkilökunta, perinteinen Japanilainen tunnelma, rentouttavat onsenit ja mahtava ruoka!

Plussat: I liked the traditional Japanese bed. We loved the hot tub. The traditional furnishings created a lovely ambiance. We really appreciated the drives to the Snow Monkeys Hot Springs and to the train.

Miinukset: Nothing really.

Plussat: Everything was perfect, and the owners were sooo friendly, we had so great time, onsen was very good and japanese breakfast as well

Plussat: The staff are very friendly and the inn itself is wonderful. The best experience we've had so far in Japan. I highly recommend this place if you want some calmness surrounded by mountains. Oh and you get a private onsen to yourself (doesn't matter which room you book). That was a wonderful surprise.

Miinukset: Everything was perfect!

Plussat: We love the family-run ryokan, it was a little run down but still very clean. We enjoyed two of their three onsens, we were able to use them privately. The outdoor onsen was beautiful with greenery around but extremely very hot, but we managed to get in for a while. The onsens are also tattoo-friendly, which was absolutely note-worthy. The location was great, just 5 mins walking from the station, and in the evening we enjoyed the freshness and stillness of the surroundings. The owner gave us fresh apples on our way checking out.

Miinukset: Nothing! We only wished we spent more time.

Plussat: Mahtava japanilaistyylinen illallinen ja aamiainen. Mahdollisuus käydä onsenissa kruunasi kokemuksen. Koko miljöö oli erittäin mukava. Kaikki tilat olivat erittäin siistejä ja henkilökunta ystävällistä. Läheinen sijainti juna-asemalle teki matkustamisesta mutkattoman.

Plussat: Staying here was one of the highlights of our 10-day trip to Japan. The private onsens are lovely. The public onsen is great, as well - it's outdoor with a lovely waterfall and good temperature. I would absolutely recommend having dinner during your stay. Breakfast was delicious, as well. Located a 5-minute walk from the Yudanaka station. The owner drove us to the Monkey Park free of charge and kept our bags after checking out.

Miinukset: Use of the public onsen is limited to 3 hours a day (7:00-10:00 pm when we were there) for women.

Plussat: Great character traditional ryokvan where the hospitality is wonderful. Amazing food with traditional Japanese dishes for dinner and breakfast. Thank you for a great stay

Plussat: Sorry - it was very ordinary in every regard

Miinukset: This ryokan was a major disappointment and the worst value / quality we have experienced in our private tour of Japan - totally unlike the upbeat reviews and the attractive website. Everything was mediocre except the price which was extremely high for such mediocre quality. Four star prices for a one star facility

Plussat: The old man was very kind to us and drove us up to monkey mountain himself.

Miinukset: Learn your Japanese before going here :]

Plussat: The location was super close to the station. Easy stroll down the tiny village. Very quite and clean Ryokan.

Miinukset: We arrived at 3pm and did not receive a proper orientation for the onsen. We didn't know where to go in the morning for our breakfast, or where each of the onsen were.

Plussat: The breakfast was nice and homely, the staff was very welcoming.

Plussat: Food was nice. The location was also good.

Plussat: Very friendly staff Great location for snow monkeys Has gift store where you can purchase wine etc Has private onsen Has snow boots for free hire 5 star hotel and experience

Miinukset: If you are not used to ryokan and sleeping in Japanese style room (ie floor mat) it is not very comfortable

Plussat: The service and dinners were the best!

Plussat: Lovely facility. Spotlessly clean. Fantastic staff. Very close to the snow monkey park.

Miinukset: Really, everything was perfect. I am not comfortable on a futon but otherwise it was great.

Plussat: Everything was great.

Plussat: The staff is extremely friendly, and almost everyone can speak a bit of English, which makes everything much more relaxed, mainly because upon arrival you will plan your stay together with them in regards of dinner and breakfast time, as well as, the reservation of the private bath.

Miinukset: I have nothing negative to say about this hotel.

Plussat: The staff at the restaurant were excellent and the all staff in general were fantastic If you are going to see the Snow Monkey park,then there is no better location

Miinukset: Booking.com said that we allowed for a room that suits 4 people.But the hotel only had 2 adults on the reservation so we ended up having to pay for an extra Futon and kids meals

Plussat: We had a wonderful stay at Kanbayashi Hotel Senjukaku!! Definitely it was the perfect choice to celebrate our honeymoon! The hotel provides not only luxurious, but at the same time very cozy expirience. We’ve received a very personalize service, we also were given the Japanese yukatas to go everywhere in the hotel, which made our stay even more authentic. The staff of the Kanbayashi Hotel Senjukaku was very welcoming and incredibly attentive, we couldn’t desire more! Moreover, the room they offered for our honeymoon was terrific!! It was enormous and had 2 private onsens and fascinating view. Thank you very much for that unforgettable experience, we will always remember it!!! And we hope we can come back soon!

Plussat: Elegant surroundings. Exceptionally helpful and pleasant staff. Beautiful facilities. Gourmet Japanese Breakfasts and Dinners. Spacious and quiet rooms with peaceful outlook over magnificent gardens. Outstanding artworks which changed with the change of season. Onsen facility which had both an enormous inside facility which then connected to an outside rock pool onsen. Closest Ryokan to Snow Monkey Park. Exceptional waiter named Mr. Maruyama. Every staff member was gracious and attentive. Recommend the Monkey Park and Shibu Onsen (short bus ride) The most spacious well-appointed and authentic Ryokan we have stayed at in Japan.

Miinukset: Everything was perfect.

Plussat: Staff was absolutely perfect ! Trying to please the customers was their clear goal. Fantastic service !

Plussat: Excellent service with kind assistance for all our request.

Plussat: Really an excellent place to stay in Shibu onsen! The facility is quite modern but the rooms still have an excellent traditional feeling. The building even has an elevator, a nice touch since it has 6 floors, therefore recommended for who might have issues with stairs. The cherry on top is the shower & outside onsen on the roof, with a view over the entire town. The rooms are excellently clean, and the room for 2 people is plenty spacious. The staff is very nice, with some that speak english fluently, and when you check in you sit together and receive lots of good information. In addition, they also offer shuttle from/to Yudanaka station for free. A little bonus from me personally: I forgot a small souvenir cloth in my room after leaving, and they posted it to my next hotel for free!

Plussat: Staff are nice and the hotel&room facility is great

Miinukset: A bit difficult to find a restaurant especially breskfast

Plussat: Excellent location. Snowed during our stay which made the onsens even more enjoyable. Great food. Very warm hospitality.

Plussat: Great ryokan style hotel in very good position for Onsen and Snow Monkey Park. Perfect service and super kind staff. Hope to come back!

Plussat: good shuttle bus service Clean room Onsen is available 24 hours

Plussat: The staff were amazing, the food was excellent, and the outdoor rooftop onsen was spectacular! Very close to all the baths in the town, and the staff were okay with my using the baths with tattoos. Very accommodating - a wonderful stay.

Plussat: Outside onsen was really nice!

Plussat: Wonderful breakfast Perfect location for the public baths

Miinukset: Everything was great.

Plussat: The Front as well as Meal Staff were very gracious, friendly and helpful. Picked us up from the train station as well as drove us to the Monkey park (we only asked for one way, as we wanted to walk back). The meals were fantastic and we enjoyed the onsen on the top floor. We also walked around and visited the public onsens which one can do as a ryokan guest. We enjoyed roaming around Shibu Onsen.

Miinukset: NA

Plussat: We loved everything about this place. It was very clean and comfortable. The onsens were lovely - indoor and outdoor. We had the breakfast and it was delicious. We also really enjoyed going to the 9 public baths around Shibu Onsen (you can get a key from the hotel). There also was a shuttle that took us to the bus station. Excellent stay!

Plussat: Though expensive, the experience was worth the difference. I selected it for the private Onsen. The included dinner was first class and exceeded expectations.

Plussat: Loved the outdoor shower and spa

Plussat: Overall ryokan experience was great. Amazing Japanese breakfast. Onsens were great. Checkin was great, we were made to feel very welcome- a lot of info is given upon arrival though and I wonder if there is more streamlined way to deliver it,, when you are a tired traveller, yet still make it a personable experience..

Miinukset: Laminated bus times at the back of the shuttle car- they are outdated. There were times bus departed from Bus stop A and B to go to Yudanaka station (after the snow monkey park) but they were wrong as we later checked the timetable the info center had given us.

Plussat: Amazing and romantic retreat! My partner proposed here and when the staff found out they were all congratulating us and gifted us too!! I booked an private onsen in my room but I don't think it's needed cos there's EIGHT onsens with in the hotel!!! And there's 3 private ones you can book for the night, so you can save a bit of money without having onsen in the room. The service was amazing from start to the end, guiding us through the hotel and facilities and our traditional room. Dinner and breakfast is a must! Exceeded our expectations! This hotel gives you the key to visit the town's onsens as well and we sure did visit most!! This place is onsen galore, I stayed only one night wish we stayed longer! Place is very clean and comfortable! And because we were driving they made us some food snack for the road when we checked out! Simply amazing!! Its value as dinner alone if you were to eat something similar outside can cost $150 pp. 2 people that's already $300aud. So to stay in such place plus dinner plus breakfast... Its worth staying!! There's a cute Frenchie behind the checkout desk!! Highly recommend Thank you so much !!

Miinukset: Too many onsens to try hahaha spoilt for choice

Plussat: The many onsens were amazing! We thoroughly enjoyed all the different baths and of course many thanks to Sho for making our stay most memorable.

Miinukset: The hot temperature during our 2 day in May.

Plussat: Breakfast was very good.

Miinukset: The toilet was very tiny,

Plussat: Excellent service and helpful, friendly staff Many of whom could speak English. Fantastic baths. Great quality food and all round well run Ryokan. Classic Japanese interiors and hospitality.

Miinukset: Would have loved to have had breakfast in the room.

Plussat: The kaiseki dinner and the in room onsen

Miinukset: A bit pricey

Plussat: The staff was absolutely excellent. Kind, helpfull and attentive. They were amazing as hosts and as waiters in their own restaurant and did a good job of informing us at the beginning of our stay. Our whole family is so delighted that we found this place.

Plussat: Staff were helpful.

Miinukset: Balcony onsen is too rough ... felt more like pumice-stone/ sandpaper. Didn’t enjoy the onsen. Arrived for our dinner reservation to be told that we had booked for an hour later. Returned to our room where staff were preparing the bedding...as we were to be at dinner ( as their understanding).

Plussat: Friendly, helpful, and gracious, every person at the hotel went above and beyond to welcome us to our first ryokan experience. And the food! Delicious and beautiful. The town is perfect. The onsens were amazing. Our stay at Kokyua was game changing. Words cannot describe how wonderful this place is. It will now be a mandatory part of our Japan

Plussat: The staff were so helpful and dropped us at the snow monkeys and train station and even helped getting our luggage up to the 4th floor!

Plussat: The staff is so nice and carring Warm welcome Lovely breakfast Great location Veey good information about dinner and the monkey park

Miinukset: The facility is a bit old... No elevator for big suitcases And in our room no shawor Toilat across the hall

Plussat: Location is amazing and the service is impeccable, friendly and warm.

Miinukset: Nothing really

Plussat: Wonderful hosts - so friendly and accommodating . They drove us to the snow monkeys and drove us to the station and to lunch - lovely breakfast in homely atmosphere

Miinukset: Ladies Onsen a little bit cool Men’s hot spring too hot

Plussat: Warm comfortable large room with a nice view to the mountains. Mr Yumoto is a great host. He accommodated our early arrival allowing us to check in early. He kindly drove us to the Monkey Park and offered to pick us up. We took the option of a nice walk back to our accommodation with a detailed map and directions given to us by Mr Yumoto. We were also given the option of using the onsen as a couple which was a great experience. Mr Yumoto has wealth of tourist information about the surrounding area and towns nearby.

Miinukset: Nothing really except no lift.

Plussat: This property is very centrally located in the little town. We found it so sweet that Mr Yamuto personally drove us to the Monkey Park. He then gave us a phone number and we were able to use the gift shop phone to ask him to come pick us up! Monkey Park is a must see :) His wife made us a delicious Japanese style breakfast one morning for a very reasonable price. They offered us helpful hints about how to enjoy the area. Also, bonus! They have a little outdoor bath that sits atop a big hilltop, with beautiful mountain views. It's a 3 minute walk from the hotel accommodation. We were able to rent it privately for 45 minutes. It was absolutely fabulous!

Plussat: The rooms were lovely & a good size. The futons were very comfortable with good sheets & dunas. The onsen was good & hot & available 24/7. There is also an outdoor onsen which we didn't discover due to our poor understanding as it was explained to us in pretty good English. We were able to use the washing machine & powder at no charge. The owners were delightful & very helpful & drove us up to the snow monkey park which was fabulous!! It is a very beautiful area & well worth a visit. I would stay again.

Miinukset: The hotel was old & a bit tired but the rooms were lovely & comfortable & very clean, as was the lavatory on our floor.

Plussat: Nice and good sized room with onsen in hotel. Lovely rooms and lovely innkeeper who immediately offered to drive us to the monkey park the moment he heard that we wanted to go before it closes and time was tight. Good and sumptuous Japanese breakfast at good value. Wish we could spend more time there. We were lucky to catch the summer festival as well. Loved the entertainment and fruits we bought there.

Plussat: Staff was super helpfull in assisting with transport to the snow monkey park and the station. Japanese breakfast was also very good. Thank you very much!

Plussat: A lovely Ryokan run by a lovely helpful family. Large comfortable rooms . We were also driven to the Monkey Park and taken to the station free of charge. The breakfasts were plentiful and delicious. I left my phone in the room when leaving for the train. The owner retrieved it for me when I rang him and he delivered it down to the railway station to give to me. Wonderful kind man.

Plussat: Hosts were very friendly and accommodating. They even offered us a ride to the monkey park (3 minute drive) and to Yudanaka station the day we departed (8 minute drive). The room was very large, traditional ryokan style. The onsen was lovely. It was a short walk to some very delicious restaurants, but the hosts do provide meals if you choose to pay for them.

Plussat: The lovely owners and the distance to the Monkey park. Very close by, you can walk but the owner will bring you. He also picked us up and dropped us at the station (for free). The dinner was really fantastic! The breakfast too, but realize it's a real Japanese breakfast ;)

Miinukset: That we couldn't use the 9 public Onsen in Shibu Onsen. We have read online that you can use them when you stay in ryokan in Shibu Onsen. We didn't read anything about it in the summery of the hotel or the reviews (so maybe we could have known), but this was a little disappointment for us and want to let the next visitors know via this review. You can use the nice onsen in the Ryokan and number 9 in the centre of Shibu. (a 10 minutes walk)

Plussat: great home cooked meals. we love the home feeling

Plussat: The breakfasts and evening meals were absolutely excellent, not to mention huge! The hosts were amazingly friendly and helpful, despite not speaking English. The hot spring is also very nice and relaxing.

Miinukset: It is a little walk from Shiba Onsen, but not too far. We didn't realise that Wednesday is early closing/holiday for many of the restaurants in the town, so had problems finding anywhere to eat/drink. If you can plan your visit to avoid Wednesday, I'd do that.

Plussat: Although the owners doesn’t speak English, they were super organized, and verry nice. The monkey park nearby worth to visit.

Plussat: The owners were absolutely wonderful! Very helpful, friendly, and kind. It was wonderful to soak in the Onsen every evening and morning. I had the place to myself in the mornings, great way to start the day.

Plussat: We got picked up from the train station which was really nice. They also bring you to the monkey park and back to the train station. We got a warm welcome and the staff is very friendly. The room was big, clean and had airconditioning. Also there was an onsen available with a kimono ready in your room.

Plussat: Loved everything about our stay here! The owners of the ryokan were extremely welcoming. The onsen was in great conditions and everything was very clean. The food that we had at the inn was already delicious and a good price. They gladly gave us a ride to the inn when we arrived as well as to the snow monkey park. Which was at a very closed distance to the Ryokan.

Plussat: A highlight of our trip. The owners are outstandingly friendly and helpful. We took a taxi to Minshuku Miyama after visiting the snow monkeys by bus, but the owners said they would have picked us up if we asked. The hotel is only 5 minutes from where the bus drops you for the snow monkeys so if we planned better we could have just walked from there. The owners do not speak English but are well prepared to communicate to non-Japanese guests, with a Flipboard of instructions. First we were offered slippers and then shown the dining room and Onsen, then led to our room where our luggage was already waiting for us. The room was very large and comfortable, with a beautiful view of the mountains. Once settled we changed into our yukatas and headed down to the Onsen. In separate male and female areas we showered then relaxed in the Onsen, it’s very hot, ten minutes is enough. After this we relaxed a little before heading down for dinner. Dinner is 1620 JPY per person and should be ordered the day before. We forgot but it was no problem to order that morning. The dinner is amazing, great value - 8 different courses with rice and green tea. Breakfast was also excellent, more than we could eat. Ham, omelette, mackerel, miso soup and more... The owners dropped us back at the station in plenty of time for or train. Outstanding ryokan and a great experience. Wish we had longer here.

Miinukset: Rooms were a bit hot, but that’s all, nothing really bad to say.

Plussat: The couple who run the place are adorable! They are very accommodating and try to make your stay the best ever. We stayed for 2 nights and had 2 breakfasts and 1 dinner, which were all delicious. The hosts were considerate of me not eating meat. They showed us which other places we can dine at and picked us up from/to train station and took us to Monkey Park (which by the way was a total highlight - we didn’t agree with Lonely Planet comments one bit). The onsen was great, but best was to use it early or late hours when it is closed to public to get some personal time.

Miinukset: Besides Monkey Park and walking around the Shiba Onsen, there wasn’t much to do in May. Perhaps there could be hiking trails provided for further options.

Plussat: comfortable stay. can have onsen after everyday’s akii. public onsen is nice, with outdoor hot spring. staffs at reception speaks perfect English and are very helpful.

Miinukset: still have 200-300m walk from hotel gate to ski area. It will take a while if you have skii equipments on.

Plussat: The hotel is very well situated in the middle of all the ski fields. The staff were all so friendly and helpful. The Japanese food was five star and we ate like kings. The massage chairs were a godsend at the end of a days skiiing, as was the on-site Onsen. The western beds and rooms were very comfortable and overall, the hotel facilities were ideal for a week in the snow.

Miinukset: Nothing.

Plussat: Practically ski in/out Easy ski holiday - all you need to do it get to the hotel, from there, the staff can arrange ski gear hire for you out of their basement for very competitive prices, provide discount lift coupons (to be exchanged at the lifts for a discount of about 20%), provide delicious healthy breakfast and dinners, comfortable rooms, great onsens and wonderful staff members behind it all. This has become our regular ski place in Japan and we always look forward to coming back, it truly is a care free holiday for us, and standards are always high.

Miinukset: The accomodation is dated and not what you would label luxurious but its clean, well taken care of and feels like a place the staff are very proud of. Its comfortable and personal, and much more memorable than the big hotels I've stayed at before...my husband would like to add - more dessert at dinner, they are delicious!

Plussat: Very clean. Great simple healthy Japanese style breakfast/dining. Booking included all onsens (the "private" onsen was not in-room, but can still use). Excellent service (good English, quick email turnaround, friendly and helpful staff, they even drove us to the bus stop on a very snowy day, which was just a block away)! Close to Hasuike bus stop. Basic ski/snowboard rentals available but also close to a rental shop. Had a small tuckshop, pingpong room, massage chairs, reading & computer area. Upon request, they helped us arrange delivery of our equipment to the airport (need to pay extra) so we could carry less on our way to Tokyo...

Miinukset: If you're looking for a ski-in/out hotel then you need to know this hotel is not exactly beside a chair lift. You'll need to walk a few hundred meters and ski down a slope to reach Giant chairlifts. Wasn't a problem for us though.

Plussat: Good Japanese breakfast and dinner. I stayed four nights, no repetition. Staffs are gentle and helpful. Good for skiing holidays.

Miinukset: Nothing

Plussat: The staff are incredible. So sweet, they go above and beyond. Even though the hotel is just a 2 minute walk from the bus stop, the owner came in the van to pick us up so we didn't have to carry our bags - so kind of him. I really can't thank the staff enough, they made our stay very memorable! The food is also fantastic and of an extremely high standard. We tried so many new and different things at breakfast and dinner which we loved. The outdoor onsen is great too.

Miinukset: The lighting in our room could have been a bit softer.

Plussat: Room was spacious, enjoyed massage chair in room & loved the free private onsen. Dinner was excellent . All staff were very helpful and friendly. Bus dropped us off & picked us up at the hotel door and there was a free ski shuttle bus only 80 meters away.

Miinukset: Nothing.

Plussat: The location - ski areas can be reached on foot - the friendly and helpful stuff, the relaxing Onsen and the amazing food.

Miinukset: Nothing

Plussat: The staff were amazingly helpful and attentive. The onzen was fabulous. Food terrific. Facilities for skiing second to none.

Plussat: The staff were lovely, they did everything to look after us and they were all really nice. The baths were lovely and the view from the room was beautiful

Miinukset: Nothing, our stay there was perfect, the only thing we didn't like was the walk back up the hill from the station

Plussat: Our room was beautiful, traditional and overlooked a pond with koi carp. The hotel was relaxed and quirky, a highlight of our trip. We were driven to the monkey park and station - they were very organised in every way. Great value for money.

Miinukset: All good

Plussat: Very nice owners and management. The team offered to store and take my luggage to my departure point, I am very grateful to them. They really take care of their guest

Miinukset: The clothes baskets in the ofuro was a little dusty.

Plussat: Lovely couple and a hospitable stay at a traditional hotel. Everything was wonderful and I recommend highly. The owners went out of their way to make our stay comfortable and memorable.

Plussat: Lovely people, great food, fantastic onsen

Plussat: Great breakfast, hot onsens, super comfy bed and kind owners looking to help you with whatever you need.

Miinukset: Property a little tired but the positives made up for this.

Plussat: Loved the traditional feel of it! Our room had big windows fronting the garden which made everything feel very zen. Also loved that we had to chance to book a room with tatami area, but also with two proper beds. This way there is no sacrifice whatsoever, and we still got the full tatami experience. Also lovely people catering to all our needs, and giving us a ride to the Monkey Park in the morning.

Miinukset: Maybe we were unlucky, but the hotel was empty when we were staying there. And it's quite a big building so it felt a bit deserted. Or we were lucky and got full attention of the staff. It just depends how you see it ;)

Plussat: Really nice and spacious room. The staff was very helpful and friendly.

Plussat: The family who run the ryokan were wonderful. They were very helpful, friendly and accommodating. The mother was a wonderful cook and we had a fantastic breakfast on both mornings, the father dropped us up to the snow monkeys entrance and without us knowing organised for his friend who worked there to let him know when we returned so he could drive us back. Their adult daughter takes care of meeting you on arrival and answering your queries. We stayed in traditional rooms which were very spacious, comfortable and clean. The accommodation is a 10 - 15 minute walk from the station but they will drop you back to the staion.

Miinukset: The only problem for me was I am bigger in size so my hip and shoulder were touching the floor through the traditional mattress. However they had additional ones in the cupboards which solved that problem

Plussat: Run by a family, very sweet people, will do everything for you. Basic but great place to stay, Japanese style room, comfortabel. A bit out dated but clean and everything is there

Plussat: Amazing hospitality, outdoor private onsen brilliant. Highly recommend breakfast - great experience

Plussat: The staff here is fantastic - very attentive and sweet, and made our stay feel extra special. We also enjoyed a dinner there one night and it was delicious.

Plussat: We had a room with a private onsen bath on the balcony. Breakfast quality was very good. The staff was excellent and accommodating. When they found out that I needed my luggage moved to another location, they took care of that for us .

Miinukset: It was a little far from the center of town.

Plussat: Our stay was perfect and the service level of the staff was awesome. Even the owner of the onsen greeted us personally while we were having our dinner. Dinner spread was good too. We will definitely be back.

Miinukset: Nothing to dislike but just feel that dinner portion may be a bit small for people with bigger appetite.

Plussat: Everyone super friendly very professional staff. Found that many of them spoke English some more than others. We manage to communicate. We were lucky to meet the owner of Aburaya Tousen. She welcomed us and made sure everything was ok. A pleasure to stay and definitely we’ll be back!

Plussat: very tradtional Japanesse breakfast at better than standard. not sufficient staffs to provid good service. other than this, everything is excellent.

Miinukset: none

Plussat: We stayed here before and fell in love with the hotel from the beginning: The people here are just great, the onsen on the 7th floor very nice, breakfast delicious and overall it is a very very nice Japanese atmosphere here. We definitely would like to come back again

Plussat: Great location. Close to the snow monkey park. You can easily walk to many restaurants and the train station. Lovely onsen, but it is very hot. We stayed in a room with the mats on the floor and it was very comfortable. The room was very large. The bathroom had two sinks and was quite large as well. We also enjoyed the multi-course dinner at the restaurant. It was a wonderful experience and the food was very good. Very nice welcome drink and they had happy hour drinks in the afternoon. Staff was very nice and helpful. It is a great place to stay for two nights while exploring the snow monkey park.

Miinukset: Nothing.

Plussat: I loved everything. It was well worth it. Anyone who is into staying at a five star spot will love this place!.

Plussat: The room with the Onsen tub on the balcony was amazing.

Plussat: Staff were very attentive, helpful, and organized and the food was very good.

Miinukset: The town was pretty sleepy in the July weekday I was there.

Plussat: Staff super helpfull and friendly. Everything sas comfortable and clean. Great place to stay!

Miinukset: Everything was perfect. Go there!

Plussat: Traditional ryokan in beautiful street! Very friendly staff. You can visit all onsens in the street near the ryokan.

Miinukset: The onsens in the street were a bit disappointing.

Plussat: Staff was extremely helpful. They helped us with parking our car and let us use the ropes and Onsen keys even after we checked out already. The room was traditional Japanese and we loved every bit of it.

Plussat: Friendly staff. They offered free ride to monkey park. Also, apparently, with this hostel you get free access to 9 hot baths in the area which I unfortunately didn't have time to try

Miinukset: Bathrooms are on the first floor when my room was on second. Bit too pricey as for the hostel. I paid 3150¥

Plussat: Great staff that picked us up at a bar at the night of arrival. Very helpfull and allways smiling people! We would definetely stay here again!

Miinukset: Nothing really!

Plussat: This is a very well located accommodation. Well suited for a family of 3. Nice personeel and a very Nice bonus is the exclusieve entrance to an onsen nearby. I would recommend this place when staking in shibu onsen. If you are on a lookout for a place that is reasonably prices.

Miinukset: Nothing really.

Plussat: The location was very convenient: just outside from Keisei Skyliner Station. The staff were very friendly.

Miinukset: The rooms were dated, and decoration was poor. The bathroom shower was difficult to use and flooded the floor. The aircon did not work well and we were hot!

Plussat: Lovely staff who picked us up from train station. let us store luggage and organised our return with taxi to the airport. They also organised a private spa star gazing experience for me and my partner as well as a shuttle service to the monkey park. Great map and info on the town provided and the bar/restaurant felt like an inviting space to meet and talk with people. Lovely Japanese style room with robes provided that we enjoyed walking around the town in to take in all 9 local onsen. Had very comfortable sleep. Would love to come back when a bit cooler to really enjoy the onsen experience and explore the greater area!

Plussat: Very nice place! An older house with lonely staff, great food, free transportation from the train station and to the Monkey park, on the main střet of Shibu Onsen!

Miinukset: All good

Plussat: Staff Services Onsen Position Room

Plussat: The dinner and breakfast we had there were a highlight of our trip. I also enjoyed the in house Onsen. The staff were so lovely and helpful and the location was fabulous.

Plussat: - The dinner and breakfast are excellent. - The staff is friendly and polite (most Japanese are polite people), can speak English is a plus. - My wife like the press dry flower decorate the whole facility. - Shuttle bus from and to yudanaka station

Miinukset: - Private bath is great but need to pay extra (2200 yen). - Limited number of bath, 2public and 1 private, compare to Kanaguya Ryokan, they have 3 public and 5 private, all free no extra charge.

Miinukset: The Staff's english skill is lacking.

Plussat: Great place, great people always trying to help. Hotel provides shuttles to Monkey park and train station. Japanese style room was comfortable. There are private and also public onsens available. Japanese breakfast and dinner.

Miinukset: toilet is crazy small

Plussat: Friendly staffs Clean throughout Great food experience Lovely location

Miinukset: Nothing

Plussat: Very friendly staff and excellent Onsen

Plussat: Amazing experience of Japanese culture. The location is perfect for the Monkey Park and the Bath houses and local culture. The staff are exceptional, as is the food.

Miinukset: Nothing

Plussat: The half board meal was superb. The onsens were both very nice and complety empty when I was there.

Miinukset: Nothing, this ryokan met all my expectations.

Plussat: The place was incredibly accommodating from the moment we arrived at Yudanaka Station. I really have no complaints. The staff were super friendly and the public baths were gorgeous - Much better than the neighbouring Shibu Onsen which all share 9 onsens which are like small boxes compared to the expansive ones that we had.

Miinukset: NOTHING

Plussat: Friendly staff, close to yudanaka station, onsen

Miinukset: food was normal

Plussat: Overall the hotel met our expectations. the rooms were spacious and the food (breakfast) excellent and varied. the onsen was well appointed. Staff were very helpful, we would stay again.

Miinukset: Yudanaka is a very quiet town with few facilities and a relatively poor choice of restaurants, though we did enjoy some very well priced and tasty food. Outside the ski season it has little appeal except as a base to see the snow monkeys. Unless you are a big Onsen fan two nights would be ample in the place.

Plussat: We got a lovely Japanese style room that was hugely spacious - could have accommodation 4 people if needed and had a view of the mountains. Staff were very welcoming and made sure we were well looked after. Facilities were clean. The included breakfast set is amazing - we had the Japanese kaiseki style which came with about 10 assorted dishes! You can book a private session on the hotel's rooftop onsen for 2150yen which is well worth it. Located only 2-3 minutes walk from the train station. Tip: you can rent electric bikes from the public onsen located behind the train station for a quick day trip down the road to Shibu onsen (must be returned by 4pm)

Plussat: It was super traditional. You got to try the private bath during the night!!! The moon was shining. It was great!!!!

Plussat: - Staffs were very friendly and fully support. - Room was big and enough amenities. Room was very clean. - Breakfast was great for both delicious food and full service. - Onsen was also great. - The hotel was not far from train station.

Miinukset: Nothing

Plussat: Good location short walk to the Yamanuka station. Clean room although the air in the room was not great.

Miinukset: The Onsen/ spa area was not well maintained. The property requires maintenance/refurb in general. We have stayed in better properties across Japan for less money and breakfast was included. No value for money.

Plussat: We used the private onsen, which were superb! Staff were lovely and very accommodating. The breakfast was amazing!!!

Miinukset: Nothing

Plussat: We really enjoyed the traditional Ryokan experience. The room was quite large and spacious. Staff were helpful and attentive. Was great wearing tradition Japanese clothing and having a traditional breakfast as well.

Miinukset: The location whilst close to the train station was very quiet. There is not a lot to do in the town and we found many restaurants our hotel told us about were not open.

Plussat: The staff were wonderful & very helpful. The room was very spacious with mountain view. The rooftop baths was incredible. Breakfast was great value for money with the option of Japanese or Western style.

Miinukset: The WiFi did not work up on our floor (4) at all. Even when connected in the lobby it was almost unusable.

Plussat: Mountain View from the room and from the lovely rooftop Onsen. Karaoke room was fun and private dinner/breakfast rooms were perfect for us and our small children. Loved lounging around in yukatas in the large room. Very handy being close to train station.

Plussat: Good atmosphere Hot spring facility is good With free parking space is convenient

Miinukset: Room needs maintenance Staff mainly speak Japanese not able to help with attractions booking

Plussat: Very beautiful traditional ryokan hotel and room. Staff were extremely kind, even if they didn't speak English (they know just some single random words). Momoyana onsen is astonishing: simply amazing. Very good japanese dinner and breakfast. Near Yudanaka station: you can reach the hotel walking barely 10 minutes.

Miinukset: Maybe the location: the town Yudanaka is not so beautiful as Shibu Onsen. But you can reach the latter walking 15-20 minutes.

Plussat: Real Japanese traditional experience, nice and calm place.

Miinukset: The Onsen was closed for cleaning between 9.30-14.00 so we missed half of the experience. The staff did not tell us about this, very poor information and none English speaking staff. We were confused and nobody could either explain or help us. Very frustrating!

Plussat: We had a top floor corner room with great views. Staff was welcoming and lovely.

Miinukset: The lobby could use an upgrade.

Plussat: Brilliant authentic Japanese experience. Wonderful staff. Onsens were superb

Miinukset: Traditional beds may take some getting used to

Plussat: Traditional Japanese style ryokan

Miinukset: Lack of places to eat

Plussat: The owners were very friendly and made the whole experience amazing. The room was very comfortable, everything you could wish for from a ryokan. It did not feel as a hotel, but closer to your own home. Beds were comfortable, and the room offered a nice sitting area with great views. There were 3 options in the hotel as in Onsens (1 private, 1 outdoor, and 1 public indoor (but separated M/F). All were really clean and comfortable. The hotel is located in Shibu Onsen (that is the bus stop), when you arrive by train you can very easily take the bus to the hotel for roughly 200 Yen.

Miinukset: Nothing!

Plussat: Staff is very helpful and the hotel is very clean.

Miinukset: Location is a bit far from train station.

Plussat: The staff and the food

Miinukset: They don’t keep the place in good condition

Plussat: Helpful and attentive staff in an outstanding area.

Miinukset: N/A

Plussat: It was a real Japanese experience. We learned the basic customs, clothes and food, in a relaxed and respectful environment. The staff were full attentive and friendly. The food was full of flavour, healthy, appetising and beautifully presented. We appreciated the private bath. Advice about going out for the day was helpful, and when we arrived back they asked how it went. Very friendly.

Miinukset: Leaving.

Plussat: The hospitality of the staff was amazing, very friendly and accommodating. It was our first time staying in a ryokan so comfort wise the beds weren’t what we are used to, but otherwise very spacious room. Very clean and really well organised. A driver picked us up from the train station and took us back on our return. He even drove us to the monkey park.

Plussat: They drove us to the entrance of the Snow Monkey Park and picked us up later. The room was massive and we really enjoyed staying there.

Plussat: Beautiful hotel with great service.

Miinukset: We had two very small children yet they had the same breakfast and dinner portions as an adult. It resulted in a lot of wasted food.

Plussat: The staff were very welcoming to the perfect traditional Japanese Ryokan experience. The inn is immaculate and the service incredible. From the pick up at Yudanaka station to the drop off back we always felt looked after. They even had mini-yugata for our two daughters which were very cute. The onsen in the ryokan itself is a good size, with an outdoor bath on the balcony where you can look out onto the mountains. They were mostly empty whenever we wanted to use them but there is also a private family bath you can use. The food is lovely and our daughters both are well. Would strongly advise booking meals there.

Miinukset: Nothing

Plussat: Outdoor onsen was amazing. Staff were helpful and gave us a traditional Japanese experience.

Miinukset: Everything with the accommodation was perfect. The staff were polite and helpful. The only thing that wasn't great was there were not a lot of places open in the town to eat.

Plussat: The staff were so accommodating, the location was perfectly in the centre of the onsen and the Ryokan itself was absolutely beautiful. The perfect experience in the Japanese countryside. Please come here!

Plussat: This was a lovely Ryokan in Shibu Onsen at a good price. The Staff were lovely and helpful. The food was good and we were very comfortable. It was very well located across from the 9th public Onsen (the best one!). They drove us to the Monkey park on our last day and delivered our luggage to a spot near the train station so we would have enough time at the monkey park. Really excellent service!! A++++++ Would definitely stay here again.

Plussat: Dinner was amazing, one of the best kaiseki we had in Japan over 10 years. The possibility to use other onsets is great.

Plussat: There is private toilet inside the room. stuffs very warm-hearted, good meal , and good Ofuro. It's very near the bus stop. there is no private pick up from train station or ski yard , but the bus is somehow convenient

Miinukset: You have to get to the hotel by yourself (Bus or taxi)from the train station.

Plussat: Every thing staff were so helpful let us check in early and ran us around at no cost.

Plussat: Absolutely outstanding customer service, from pick up at the station to arranging shuttle/luggage pick up in the morning to see the snow monkeys. Accommodating with dietary restrictions as well. The access to the 9 public onsens was fantastic and this ryokan also has private Onsen and outdoor Onsen for guest to use. The ryokan experience is a must do! Would definitely stay here again!

Plussat: I like the historic setting of the place. The service was excellent, friendly. The food was delicious. I like having our own onsen. free transportation to the monkey park and train station. Buses were convient.

Plussat: The room was big, clean and comfy, I didn't want to leave the futon ever again! The room came with complementary manju and a tea set! The provided yukatas were very pretty and clean. The owners were exceptionally nice, even driving us up the mountain to see the monkeys! The breakfast was a treat in traditional Japanese setting.

Miinukset: We couldn't find the outside onsen - we were told later that they were in a different building we hadn't known about. I felt that the onsen water wasn't very clean (there were some particles that may have been plant material in one), although it wasn't enough to impact our enjoyment. The onsen is not very big though (one bath per gender, one of them not much bigger than a yakuza)

Plussat: Beautiful big room. Morning prayer was such an experience. Shared bathroom was so nice and clean. Friendly staff.

Miinukset: Shame you don;t get to find out more about monks every day life. The town is very quiet.

Plussat: Extremely genuine and caring hosts who provided a warm welcoming, stay and farewell. We were a family of five and had plenty of space and Onsen was great.

Plussat: We love the interior design of the ryokan, the well prepared breakfast and dinner, and the warm hospitality. Thank you very much to the ryokan owner Miyagi San.

Plussat: Staff is very kind and helpful.

Miinukset: most restaurant close during my trip. no minimart.

Plussat: The service was beautifully done

Miinukset: Nothing!

Plussat: Authentic Japanese ryokan. Owners went out of their way to accommodate us - free pick up from Yudanaka train station and drop off to Snow Monkey Park (we walked back). On-site onsen, with 2 public onsen within 100m. BIG room, which we've come to realise is unusual in Japan...

Miinukset: Located in Andai Onsen - which is 100m from Shibu Onsen - but which meant we could not visit the 9 onsen in Shibu Onsen like most tourists staying there (though as mentioned, ryokan had it's own onsen and there were 2 others in immediate vicinity).

Plussat: Every thing was perfect Very clean and comfortable, The owners of the place are a husband and his wife that are the most good and helpful people I have ever met. The breakfast was delicious and very special I highly recommend this place

Plussat: We had a lovely overnight stay at the Andaikan ryokan. The staff are extremely helpful and kind, they go above and beyond to make your trip enjoyable. They kindly offered to drop us off at the monkey park information centre base which is about a 5-10 minute drive from the ryokan itself and from there you walk 25 mins up and through the path in the woods to the main site, so the location of the ryokan is very good. The hosts also recommended a few places to check out on the walk back, including a sake museum / distillery. The walk back is pleasant and downhill, so a good opportunity to explore the little onsen (hot springs) town and local shrines in your own time. Andaikan is easy to get to, we got a bus from the main station - it took less than 10 minutes. The hosts also lent us yukata to wear throughout our stay and arranged for us to have private use of their indoor onsen for 45mins. They did the same for others parties staying there and it was well worth it - super relaxing after our walk back! For dinner we walked up the road to a small place nearby and there are several others so getting dinner won't be a problem, just be mindful that some places shut relatively early (e.g. 10pm). We also had a traditional Japanese ryokan style breakfast at Andaikan during our stay which was really nice and culturally unique, well worth trying it! As for our room, it was spacious and had a private toilet, but the showers were located nearby our room and shared with others. The decor is very Japanese (obviously) and quaint, it's simple but tidy and I have no complaints. If you prefer modern style hotels or are very picky this might not be for you, but if you are in Japan to experience the local culture and people then I highly recommend this place and the wonderful hosts! They also gave us a lift to the train station when we left and there were a couple of other nice touches - which I think are best kept secret to those who visit.

Plussat: great lady at the reception

Miinukset: add breakfast option

Plussat: A true Japanese expereance, the meal, room and Onsen was fantastic. Our host helped make the expereance great as she explained the traditions in English to us. The location was perfect for the walk to the monkey park and temple. The room was spacouse with all the little additions like the fridge, tea service, safe etc. it’s a great place to stay and relax.

Miinukset: Nothing

Plussat: I absolutely cannot fault our stay in Kotobuki. Our host Aki-san was incredibly welcoming and went above and beyond to make our stay incredibly special, including taking us out to see some of the local sights. My partner actually proposed to me in the hotel (the surroundings of the onsen are exquisite) and after finding this out, Aki went even further to make our stay extra special, including organising a lovely dinner for us at a restaurant nearby. We were treated not just as guests, but felt we made a friend as well. The property itself is great and has a really beautiful Japanese traditional aesthetic. It is also located right next to the entrance to Snow Monkey park, so if that is your reason for visiting Yamanouchi, as ours was, it really is a fantastic place to stay. Out of all the 6 locations we visited on our Japan trip, this was by far our favourite. We can't wait to come back and stay again!

Miinukset: Nothing!

Plussat: Breakfast was really nice! Aki, from the hotel also showed me around in the village, very nice and I didn’t expect it. I really felt welcome. The onsen is in the middle of nature. Great location!

Plussat: Great onsen, being outdoors on a cold night and immersed in hot spring water made for an unforgettable experience.

Miinukset: This is an older property which could use an upgrade... It is somewhat pricy for what it offers.

Plussat: This was by far my best stay in Japan. The room was large and fantastic with so many amenities: a personal sink, tea set, TV, yukata, and a nice table and chairs by the window so you can watch the snow. Aki the innkeeper is fantastic, very kind and accommodating. She speaks great English and we had a great conversation during and after dinner. We drank together and talked about Studio Ghibli movies. She was kind enough to show me a landmark in town that inspired Spirited Away. The food served was fantastic! Far more food than I could ever eat, but I got to sample so much because of it. I had sukiyaki, sashimi, marinated octopus, broiled fish filet, miso soup, rice, and vegtables and more for dinner. For breakfast was an onsen egg, rice, grilled whole fish, a seaweed and veggie sampler, cabbage rolls, boiled veggies, and miso soup. Everything was so well presented and tasted great! The onsen was small, but pretty in the snow. I went in several time and it was so soothing I tingled all over afterward. I even met some people in the bath and we talked in simple English and Japanese for a while. The ryokan is right next to the Snow Monkey Park, so you can get to hiking right away. To top it all off Aki was kind enough to take me to the bus stop so I could head back to Nagano.

Miinukset: Nothing, everything was divine.

Plussat: It was as close as you can get to the monkeys and the taxidermy bears made us LOL

Miinukset: On the middle of nowhere - we'll right next to monkeys but nothing else around open, just one restaurant. No staff around apart from a cleaner between 3 and 6pm, no sign of anyone managing the place and no showers apart from in onsen, strange

Plussat: Location near the monkey park. People in area friendly and very helpful. Lots of monkeys in park, one in pool.

Miinukset: Host/hostess took time off as we were only guests. Very nice lady looking after place spoke no English. No dinner as requested but real problem was no communication as to if this would be offered. Only one place to eat breakfast and dinner, which we had to find ourselves as well as public transport info in place little English. Wifi didn’t work until am we left. No shower, had to use onset. Toilet cubicles tiny, husband had to open door to pull pants up. Shared toilets (two) at other end of building to our room. Too high price for inconveniences.

Plussat: Kotobuki is steps away from the Snow Monkey park and a short walk (20 mins) away from Yudanaka. The hotel was clean and spacious, and Aki was a wonderful host! We did the kaiseki dinner, and there was so much delicious food. The onsen were a perfect finish to a long day of adventure. Highly recommend!!!!

Plussat: Very close to the Snow Monkey Park.

Miinukset: No staff around (probably because we were one of the only guests that night) except a lady who did not speak any English and who did not recognize us the second time we came in. No pick up service from or to the station (we had to take the bus), no possibility to have dinner or breakfast. For dinner at least there was a restaurant nearby we could go to, but we could not have breakfast anywhere near the hotel. So no breakfast before going to the Monkey Park. In short: the hotel lacked all kind of service, did not make us feel welcome at all and was overpriced for what we got in return. Not recommended!