Alden Suite Hotel Splügenschloss Zurich

Service was very helpful and friendly

An interesting hotel consisting of former apartments, we stayed in a two-room suite, with two bathrooms, comfortable for a family. The room was clean, there are parking spaces in front of the hotel. Great steak restaurant downstairs! To the center on foot 10-15 minutes (you can walk along the promenade, the path is pleasant).

Air conditioning did not work in one of the rooms, unfortunately, considering that it was very hot in Zurich at that moment, it was uncomfortable in a large room. They promised us that they were dealing with the issue, but before departure he had not been resolved.

Great location. 2 min walk to a great park on the water. 10-15 min walk to center city. The staff was very welcoming and they go out of their way to help you with everything (your room, reservations, calling wherever you want to go). The rooms are perfect. Very spacious and the bed and pillows are the best. It was our honeymoon and they upgraded us to an executive sweet and brought us a chocolate cake from one of the best chocolate places around.

Staff was fantastic (all of them: receptionists, porter, waiters), great level of service; Suite 4D was very spacious and very comfortable; Hotel and staff are very friendly to families with young children; Possibility to park easily on the street or with Hotel parking

Breakfast was good but seemed a bit expensive for what it is