Park Hyatt Zurich

spacious rooms, room service and quite atmosphere at the lobby

staff should be more attentive

The design.

I was not provided a non-smoking room as requested so I dislike the smell of cigars and cigarettes in my room during my entire stay.

Room rate at CHF660 outrageous. Hotel not worth it. Restaurant closed on my Sunday night stay; having to walk down the road to find place for dinner not acceptable at that room rate.

excellent service

nothing

good room concept, smoking and non-smoking rooms available, spacious bar

too expensive for its quality. not really efficient front desk (did not bring up items to the room as requested, but left them without notice at the front desk). when room was cleaned, full ashtray was not emptied (!). ridiculous charge for 5 min stirring (not cleaning) of 1 jacket and 1 pair of trousers: CHF 76.-