Etsi halvat lennot: easyJet

Miinukset: There is literally no way to contact this company, even with the pandemic going on, to cancel this flight. I tried so many times and different ways.

Plussat: N/A

Miinukset: Not cancelling this flight and 5 other flights.

Miinukset: Easyjet does not offer corona rebooking - bad!

Miinukset: Delayed flight, once on board the aircraft, further delays on the ground (at Glasgow) made up time in the air landed (not too far from our original landing time) only to be told we’re now being held on the ground (at Gatwick for at least another 20 minutes!) I flew with BA this morning and rated them excellent for everything! EJ you need to up your game!

Miinukset: From terminal to terminal... the worst airlines and experience. Flight delayed, crew unprofessional and boarding horrible.

Miinukset: It is very uncomfortable to fly 5 hours on a seat without the possibility to lean back. The fixed back of the seat might be acceptable on short flights, but not on a 5 hours flight.

Plussat: Competent crew

Miinukset: Very late

Miinukset: Terrible boarding after 2 hours.

Major Delays

Plussat: The staff handled everything really well. Continuously being updated to the delay reasons.

Miinukset: Being stuck on a plane on the tarmac for 2+ hours, before being moved to a corridor, and then a bus, and then boarding a new plane. No information about delay compensation or refunds being given. No provisions for providing food or drinks for the toddlers/babies/children that had been kept on the plane for a couple of hours.

Miinukset: The attitude of ground staff

Miinukset: Flight not on Time Super hot temperature on board (almost unhealthy)

Plussat: I was given trouble when boarding the flight

Miinukset: Better customer service

Plussat: That we got home

Miinukset: It was 2 hours late which meant we missed our train and got home 4 hours late

Plussat: Nothing

Miinukset: Everything

Miinukset: Security check protocols and stuff didn’t helped to process the access caused me my flight lose. I missed the flight and didn’t travel

Miinukset: check in was a nightmare it took over an hour of being pushed without anyone controlling the queue

Miinukset: Flight was delayed ridiculously and were not informed of what time it was delayed to until shortly before departure. Been told due to fog but other flights were leaving in the meantime!

Plussat: nothing to like about this flight

Miinukset: just try to be on time, for once.

Plussat: the length of the flight and check in was fast with the machine

Miinukset: the boarding was chaotic, the airport and airline staff were confused and disorganized, the flight was delayed, we had to walk on the tarmac which was completely open to the street (I could have just walked straight to the plane without going through the airport at all basically), the leg room inside the plane is so tight that my knees were almost touching the back of the seat in front of me and I am only 5 feet tall, a bottle of water was 6 British pounds which is a ridiculous price, the landing was less than stellar

Plussat: There were major challenges on the day. 1. The French Air traffic officers were on strike. 2. A passenger became ill after boarding and had to be disembarked along with his luggage which had previously been loaded, 3. Another passenger became ill requiring paramedic attention while we waited for a lengthy period before getting permission to take off. All these contributed to delays for which the airline and crew had no responsibility. They did their best to keep us informed of progress but once we took off, much of the lost time was recovered in the air. The flight itself was fairly smooth and uneventful. Thank God.

Miinukset: Nothing.

Plussat: Crew was just ok nothing more nothing less.. The general service of easy jet its better for me not operate...

Miinukset: Just to behave to people like human beings... I wont never choose this particular airline to travel..it was my last one..

Miinukset: Seats

Plussat: Crew were professional and helpful

Miinukset: Terrible delay boarding

Plussat: Flight was pretty smooth

Miinukset: Seats allocated

Miinukset: Crew would be better if they smiled a bit. They seemed tired and sleepy.

Miinukset: Don’t charge everyone on the flight €60 without warning.

Miinukset: There is no space for legs. The food quality is poor. No entertainment at all

Miinukset: We were stuck in the runway for an hour before taking off. I was late for my connection.

Plussat: Crew amazing, seats poor

Miinukset: Padded seats,

Plussat: Quite frankly, I did not like nor was I amazed by the flight overall. The flight was 80 minutes late w/o any giudense by any easyjet airport staff. Passengers were left on their own to figure out things. Gate change w/o enough notice. Easyjet rented another company's airplane. Landing was horrible.

Miinukset: Everything should've been planned better.

Miinukset: much more timely assistance following our missing this flight