Etsi halvat lennot: easyJet

Miinukset: Tall people suffer in any seat but the exit seat. Delayed flights are never enjoyable

Miinukset: More than one hour delay

Miinukset: The plane was late and we were all crammed into a tiny area whilst we waited to board. We got on straight after the previous passengers disembarked so the plane had not been cleaned well and the whole flight was uncomfortable as it was so hot. The staff were rude in the check in at the Basel airport

Miinukset: Mediocre, flight delayed toldto go to gate, Checked at gate after 1hr returned to departures the back to gate checked again, problem with seatbelt had to ask multiple times for Help. Not sorted went through flight unfastened with buckle issue, flight attendant attitude very poor.

Miinukset: TXL could have hired more ground staff. We were delayed almost 1 hour because they couldn’t find a driver for the pushback tug.

Miinukset: Some passe

Plussat: Amazing timely departure and super fast luggage!

Miinukset: Boarding process always painful. Not sure why they always take passengers in an uncomfortable standing only zone and still make them wait.

Plussat: Did not take this flight- had to be rescheduled on a different airline because of a missed connection.

Miinukset: a handbag is a piece! but a full bigger plastic bag is ok! Damn correct your rules

Plussat: Crew were nice and situations like this are out of their control.

Miinukset: Boarding was disorganised! Passengers were rude and shoving people out the way! Too many suitcases on board that then had to be taken off and checked into the hold. Had a rude guy sat next to me who literally took up half my seat too and leg space.

Miinukset: 1 hour delay

Plussat: Th me crew members were friendly

Miinukset: Timeliness

Fly away

Plussat: Fast boarding, nice crew

Miinukset: The flight should’ve taken 1.25 hours. Ended up arriving in Berlin 3 hours later. Seats are very crammed

Delays

Plussat: Flight crew was nice!

Miinukset: Flight was delayed about an hour! I felt like a simple apology about us being held up wasn’t enough. They could have offered all passengers at least a free beverage. Does customer service exists anywhere anymore?

Easyjet closed the gate early without any announcement

Plussat: A good range of cafes at Gatwick while my wife and I wait 7 hours at airport for next flight

Miinukset: Easyjet's abysmal customer service. We are at gate 40 minutes before and are waiting to board only to find out that they have closed the gate early due to few passengers,wiyhout making any announcement. The airplane is still standing right there but they say we can't board as they have closed the doors. To make things worse, Easyjet refused to pay for the replacement flight, let alone compensate us for the flight we missed (cutting our 2 day holiday in half practically).

Checking in worst ever

Plussat: We Arrived over two hours early waited in the line designated for 45 minutes then told to get in a different line which was slow. Then when we got to the sweet gal at the desk she told us that we couldn’t bring a personal item on in addition to our carry on luggage. We travel a lot and have never seen that. We had to pay $250 to check our roller bags so that we could bring a purse or book bag.

Miinukset: We will seriously think of a different air line

Plussat: Low cost, no complimentary food and no entertaiment

Miinukset: I could not take the trolies on board.

Bad ground staff

Plussat: Am very upset with how I got treated

Miinukset: Paid GBP 26.99 to be able to take with me my carry-on that was refused by a groundstaff standing outside and informing me she determined what would happen. Bad bad experience and paying GBP 26,99 for nothing is a real shame

Booked cabin luggage, which was taken off me when boarding the plane

Miinukset: The EasyJet agents damaged by cabin luggage

Delayed

Plussat: Staff were all frjendly

Miinukset: The plane came in early and we boarded on time but didn’t take off until 22;25

Plussat: The crew were lovely and took care of us.

Miinukset: The delay was over an hour and we just sat on the plane.

Miinukset: The gate agent was extremely rude. She had very bad attitude towards customers. They forced me to pay for my carry-on luggage because they claimed that it did not fit in carry-on size of the company. I purchased an international carry-on size matter fact. The gate agent was also threatening to remove us from boarding the process. I've traveling so many places with many carriers but easyJet by far is the worst in term of customer service particularly from Copenhagen airport. I was departing from Paris and the staffs were very helpful and friendly.