Etsi halvat lennot: flynas

Miinukset: The flight is delayed for two hours

Plussat: i need to change the date but cannot find anyone help, including either call center or flynas staff in airport

Miinukset: just give me a simple way to change my flight

Plussat: None

Miinukset: Schedule. Crew

Miinukset: People are sitting in our seats!!! This issue is on every single flight I have with FlyNas

Miinukset: Always late, an they blame it on the previous flight, as if it is operated by different company

Plussat: Nothing

Miinukset: Being on time. Always their standard excuse to be late is due to delay from previous flight; as if each flight run by different company.

Plussat: Bad experience with flynas

Miinukset: Saudia airplanes much better. This is the last time with flynas.

Plussat: Nothing

Miinukset: Flight again delayed , over 2 hours Complete lack of communication from the crew Once landed waited ages for the buses, once in the buses also waited ages on the Tarmack A complete disaster from start to finish And again no one to talk to no compensation Will not use these! airline ever again !

Plussat: Flight got delayed for an hour and they changed the craft to another airline which was super uncomfortable small and narrow seats and aircraft smells bad

Miinukset: delay flight and rent another craft lion air !!

Miinukset: 1 hour waiting for customer service to answer the call

Plussat: We arrived before time

Miinukset: The crew were very cold, not even smiling and didn’t have welcoming spirit

Plussat: Nothing

Miinukset: Was so hot and delay as usual with flynas!

Plussat: Fast flight reached before time

Miinukset: The boarding time

Plussat: Business Class is very comfy.

Miinukset: Food quality. Number of business class seats.

Plussat: N/A

Miinukset: موظف الكاونتر في الاستقبال لم يحسن اختيار المقاعد للعائلة

Plussat: crew

Miinukset: not delaying 2 hours

Plussat: N/A

Miinukset: N/A

Plussat: The crew was very rude. They were not helpful at any stage.

Miinukset: Crew members should be trained properly about how to be nice in dealing with passengers.

Miinukset: Timing

Dismal

Plussat: Not anything really

Miinukset: No knee room, pointy metal seat backs. Hard seats they charge for a can of soda...

Onboarding took long time

Plussat: Onboarding took long time though i had reached airport at 8 pm. They didnt give me boarding pass for my second connection flight. Asked me to get it at abudhabi airport.

Miinukset: Ethihad Needs to train their employees.

I was not allowed to travel

Plussat: Howcome i was denied travelling when i had a booked and confirmed ticket? I am asked to travel after 11 hours. For me time is equal to money. Ethihad people in abu dhabi airport terminal 3 people treated me very badly and rudely.

Miinukset: Please speak to airline and give me a compensation for the huge loss i had due to this ignorance from ethihad and the organizers like you.I will share my experience with my friends and all social media groups and will do everything possible to spread this bad way of managing tickets and customers.

Plussat: Timing and convenient. No stops Professional crew

Miinukset: I like Timing and convenient. No stops Or connection. I don’t like the jet its self, very old. I don’t like the the way they charge for EVERYTHING (seating, luggage, food...etc) They need to provide entertainment facilities

Plussat: Flight late about 30mihutes no explanation

Plussat: Very punctual

Miinukset: Everything was fine, I didn’t order any food so can’t join dge

Miinukset: In business class Although only 3 out of 9 seats had passengers, there is no room for my bag, the cabin craw asked me to put my bag in economy class. When I refused she then took her bag out of the place above my seat. That was very bad as this location is paid for part of the ticket & I shouldn’t be asked to use economy class storing place.

Poor customer service

Plussat: Nothing

Miinukset: Flight was delayed by 6hrs

This is Cheating !!!!!

Plussat: Dear, I made the booking through kayak fir Ethihad flight from Abudhabi to Riyadh and after the payment I surprised that which is been operated by Flynas. If I could know from the starting then I must buy Flynas which cost 1000 SR less than Ethihad. This is really cheating !!! And I can nit accept these kind of cheating. I I wanted to escalate this matter to compensate such cheating done by Kayak.

Miinukset: Dear, I made the booking through kayak fir Ethihad flight from Abudhabi to Riyadh and after the payment I surprised that which is been operated by Flynas. If I could know from the starting then I must buy Flynas which cost 1000 SR less than Ethihad. This is really cheating !!! And I can nit accept these kind of cheating. I I wanted to escalate this matter to compensate such cheating done by Kayak. My number is 00966504468614 and I need quick response until I start for escalation.

Late

Plussat: No thing

Miinukset: Late without plogize

Plussat: Hi they said they didn't even saw my ticket inside they r system I'm very disappointed with buy the ticket that happened for me last year and this years too

Bad

Plussat: Nothing

Miinukset: Everything

Miinukset: No entertainment Untrained crew Lousy chair

Lost my luggage

Miinukset: There is no way of knowing which fly Nas flight I was supposed to board. Etihad is not very good at informing the customers about partner airline check in process. I was running around the airport like a mad man trying to figure out my flight number and check in station. The airline lost my luggage and the claim process is vague. I was told I will be contacted with my claims number at the airport. Thus far I haven't heard anything from the airline. The number given goes straight to voice mail.

Plussat: Boarding at the airport was really poor. The flight was delayed for almost an hour.

delay in boarding, passengers stopped for 20 minutes in the tube,

Plussat: nothing

Miinukset: almost everything

Terrible experience with etihad operator

Miinukset: Booked on etihad. Was not made aware connecting flight run by an operator of etihad (was in small print on final ticket - NOT communicated clearly). That furst flight was delayed 10 hours - not given any voucher for food or sleep, no etihad representative available to provide iformation about missed connections (everyone had missed their onward connection at this point). Phone of etihad is operator only never able to apeak to customer service. When called travel agent they said could not rebook me bc wtihad had not yet been informed of the delay of the first flight (even though their own operator!) Disaster in communicationa dn in tespect fot passengers from the outset. I will not fly again.

Fake airlines company

Plussat: Nothing

Miinukset: They say Al-Khayala airlines, which is Flynas (but merge in one company). That name cause me a big problem in Sabiha airport, the information desk confused just like me, how dare you to put Al-Khayala name on that booking? There is no website for it, no information, nothing. I was lucky to know on Wikipedia!

Very bad

Plussat: Nothing

Miinukset: Airplane was very dirty Ticket was very much expensive The charge me 270 sr

The worst

Plussat: Nothing good at all.

Miinukset: The flight have been late for one hour

Terrible experience at King Khalid International A

Plussat: Food

Miinukset: The boarding pass line. That idiot officer, who issued me the Boarding pass for Abu Dhabi to hyd but forgot issuing from Riyadh in the first place. Had to again return and request those idiots for their own mistake. Other one didn't allow me my laptop, which i had to leave at the airport. Also lost SR 1500/- while in the rubble.

Miinukset: They have lost my luggage in the airport

Delay without announcement

Plussat: Take off & landing was good

Miinukset: The flight got delayed without any announcement & gate changed several times

Total bad fligh

Plussat: Nothing

Miinukset: Delay Bad attitude crow Bad pilot

Tight in Economy seat if you're more than 6 foot t

Miinukset: Very poor legroom