Airside Hotel

Overall bad experience.

First day I complain of the room not having AC. They sent someone to fix. This day a couple of my friends who were staying in seperate room stated we should leave and find other place to stay. They had concerns with their room as well. I told management of the concerns and that we wanted refund. Mind you this is Afrochella week. Everything was booked up. So I convince everyone to stay. Second day we complained and said we had some type of lizard in the room, smh someone came and removed it. This room doors that face outside has corners that are open for small creatures to come in and also let out the cold air. We asked can we be switched to another room they said no more rooms were available. Third day some kind of way we got locked in our room we called for someone to help. It took them about an hour or so to break through the door forcefully. I came with a group we had three rooms in total. I told them look I dont want to start any more confusion just refund me for the one room. Manager said the best they can do is give me half price for one night. Never again.

The Sfaffs in the Kitchen was good

The room that I booked, was not the room I was given.