Alicante hotellit lähellä Castillo de Santa Bárbara

Plussat: Great location and very friendly staff!

Plussat: Hotelli sijaitsee todella huippu hyvällä paikalla. Tyylikäs, eleettömästi sisustettu hotelli. Hyvä auringonottoalue kattoterassilla. Samassa yhteydessä baari, mistä sai laadukasta syömistä ja juomista sopivalla hinnalla. Henkilökunnan taso vaihteli erittäin ammattitaitoisesta harjoittelijatasoon. Rauhallinen, tilava huone, missä oli oikein hyvät sängyt ja petivaatteet.

Miinukset: Aamupala oli samanlainen ja mielestäni melko tavanomainen joka aamu (4 yötä hotellissa). Katolla oleva uima-allas oli katoksen alla poreineen lähinnä kastautumista varten, ei erityisen sopiva uimiseen. Varausta tehdessäni luottokortilta oli veloitettu hotellimaksua vaikka varaus oli paikalla maksettava varaus. Hotelli ei aluksi edes löytänyt perimäänsä maksua. Asian selvittely vei paljon aikaa ja minkäälaista hyvitystä en tästä saanut. Kysyttäessä huoneeseen pitämiseen lisäaikaa vastauksena saatiin, että hotelli on täyteen varattu, mikä ei kuitenkaan pitänyt paikkaansa, koska huoneita olisi ollut varattavissa varausjärjestelmien kautta. Olisin arvostanut rehellistä vastausta. Varausta koskevan asian vuoksi jäi hiukan epäluotettava kuva.

Plussat: The location and roof top pool and views

Miinukset: Mix up with late checkout, I had email to say this was fine and there would be no charge but one of the staff was trying to say there would be a charge..... it took a little while to sort out!

Plussat: good

Miinukset: the cost

Plussat: Location was excellent. The facilities were also excellent. The reception staff were friendly and helpful.

Miinukset: The parking garage was very small and very hard to park your car. Wifi was not up to the standard of a 5 star hotel.

Plussat: Aamiainen runsas valikoimaltaan ja palvelu erittäin hyvä.

Miinukset: WC:n ovi jymähti auki. Ovien lukot mekaanisella lukolla.

Plussat: Great location Very good service Comfortable beds Clean beach towels every day

Miinukset: The insulation could have been better to avoid traffic noise in the rooms Breakfast should optimally have been included

Plussat: Very good breakfast. Big variety.

Plussat: I absolutely loved staying at Hospes Amérigo! The service was exceptional, the rooms are immaculate, the view is great and the location is ideal for sunseekers and city lovers. The rest was beautiful because the beds were soft. The facilities are good.

Miinukset: The rooms are not as sound proof as I would have liked, but that’s not too much of a bother as it added to the ambience. The air conditioning and cross trainer in the gym were a little difficult to use but the staff were so very helpful. It was absolutely no trouble to them to assist us in any way.

Plussat: Location perfect On the doorstep of the city centre and 5 minute walk to the beach Staff from reception to roof top bar were very helpful, polite and nothing too much bother for them

Miinukset: everything was good

Plussat: Great amenities, lovely friendly staff, great food.

Plussat: Friendly staff and central location

Miinukset: When you check in at a 5 star hotel, the least thing you expect is to have a clean and quiet experience. In both cases the hotel failed massively in providing us that, even though they charged room rates of 408E per night!! We had to move a total of 5 times (!), first due to very loud music from the night clubs in the streets. Thought when we read other stories about it before the stay that ”it can’t be that loud” But it much worse than we ever imagined!! We could as well put our bed in the nightclub because the rooms connected to the main streets have zero sound-proofing! During the weekends the noise stops att 5-6 a.m. After two night with no sleep the hotel moved us to a room with an outside ventilator that where vibrating so much that the glass doors in the room where shaking. We immediately then had to change to a smaller room over the night just to get some sleep. The last time we moved was because we found a big COCKROACH!! in the bathroom which ran out on the bathroom floor after hiding under the bathtube. We couldnt believe your eyes that in a 5 star hotel, this should be happening! Dont Google about cockroach but if you do, you will see how they can increase and get in your clothes and bags. And if you are not careful, they can come home with you in your bags and cause a lot of damages at your home!! After the cockroach incident I showed a picture of the big insect and the hotel agreed to change us, to our fifth room in total of seven days! In most of the moves we lost about 1-2 hours a day because we need to pack our stuff and wait for the new room to be prepared. The hotel staff was helping out as much as they could, providing Cava and dinner complimentary and repeatedly saying sorry for the inconvenience. However, I am sorry but this is not covering several days of none existing sleep and the cockroach incident.

Plussat: It is clean and tidy.

Miinukset: There was one day after coming back from the beach, the room service was delayed.

Plussat: I am a female travelling alone. I felt safe and the staff were absolutely lovely! I felt I was in good hands and they listened to me and helped me wherever possible. I am coming back to Alicante again in a couple of weeks and will book this hotel again. It was clean, the food was good, the bed was comfortable and the staff smiled! When they smile then they communicate in any language.

Plussat: Iso ja siisti huone, ilmastointi toimi hyvin

Miinukset: Aamiainen oli suppea 4 tähden hotelliaamiaiseksi, odotimme hieman enemmän.

Plussat: It was a very smart hotel.

Miinukset: No Tea making facilities in room. Having to wait for check in.

Plussat: Excellent staff-great room and location

Miinukset: Nothinh

Plussat: Location, breakfast and especially the stuff were really nice. Defo will stay again if I ever be in Alicante again. Isabel particularly was extra helpful.

Plussat: Aamiainen hyvä ja monipuolinen. Rauhallinen paikka nukkua. Helppo suunnistaa kaupungin eri osiin. Super market kadun toisella puolella.

Plussat: clean, polite and very professional staff

Plussat: The room was basic but was ok for our needs of travel.

Miinukset: One of the staff did not seem happy or helpful. She was not a smiley kind of person at all and was quite miserable.

Plussat: Walking distance from downtown, kind reception, extremely comfortable rooms

Miinukset: Everything was fine

Plussat: Every thing was good

Miinukset: Bathroom

Miinukset: Arrived on the 1st flight from the UK. Were informed we could not check in until 4pm. Went back to check in at 3pm. Again we were told we could not check in but appartently the people next to us received their key. The receptionist was not aware we could speak spanish and was rude to her colleague about us. When we told her we spoke spanish and understood she had just slagged us off we received our key. 4 times we had to return and get new keys from recption

Plussat: Smart reception. Nice staff

Miinukset: A bog standard business hotel - very corporate and bland.

Plussat: Everything, especially the location, close to seafront, town centre, and rail, bus and metro stations.

Miinukset: Nothing.

Plussat: Good location, nice foyer. A pleasant place to stay for a night out in Alicante. Helpful staff (we asked for a late checkout and there was no problem and no charge), also the concierge was happy to store our bags after we checked out while we got some lunch downtown.

Miinukset: I don't think this hotel would be classed as a 4* by Irish standards, perhaps a 3* rating? The room was small, but functional. Slight smell of damp, but we didn't spend much time in the room, so not a big issue.

Plussat: Nice stuff, nice hotel, good location!

Miinukset: Everything was perfect!

Plussat: Location excellent for train station,shopping, dining, bars etc. Staff very helpful. Nice rooms, very little noise at night. We enjoyed our stay.

Plussat: Ehkä keskeisellä paikalla

Plussat: The staff at the hotel and the hotel in general was absolutely excellent.

Miinukset: The breakfast and dinner are quite expensive and not particularly good for the price they charge.

Plussat: Modern Clean Hotel with Friendly staff

Plussat: The hotel was excellent. I cannot believe it has only a 3 star rating as by the looks and the service it was a high 4 star rating for my taste. The staff were really helpful and polite. This is from the reception staff to the room service / cleaning staff. Everyone was friendly. The hotel was extremely clean. Modern look and feel. Great location, not too far away from the beach front. Just excellent

Miinukset: The only thing I would suggest would be for the beds to be more fixed to the floor. The floors were lovely and shiny but slided a bit. So when there was movement in the bed, the bed moved too. Not a big problem, just a bit annoying.

Plussat: Very nice hotel and very centrally placed. Great value for money. Felt like a 4 star hotel

Miinukset: Twin beds issue wasn't made clear to us.

Plussat: Very clean, modern and spacious. Bathrooms excellent and breakfast very good

Miinukset: English translation on hotel literature, menus, etc very poor and misleading. My daughter, who is now studying in Alicante university for 6 months, could offer several suggestions on how to improve the english translation. The rooms should have a small kettle and cups so that guests can make a cup of tea or coffee early in the morning when they get up or late in the evening before they go to bed

Miinukset: Time spent waiting for lifts

Miinukset: No coffee at the room &AC broke several times

Plussat: Great location.

Miinukset: Parking was off sight.

Plussat: Saimme tilavamman huoneen pyytämättä, mikä helpotti oleiluamme huomattavasti. Saimme myös lapselle matkasängyn vaikka ymmärsin ettei niitä ehkä ole saatavilla.

Miinukset: Hieman jo kulunut hotelli. Rattaiden ja laukkujen kanssa sisäänkäynti oli hieman haastava. Käytävillä huomasi että ehkä hotellissa on saanut aiemmin polttaa. Liikenteen äänet kuuluivat huoneeseen.

Plussat: A/C

Miinukset: No tea and coffee making facilities

Plussat: Aamiainen oli todella hyvä. Tosin se olisi voinut alkaa jo aikaisemmin lauantaina.

Miinukset: Ulkopuolinen melu häiritsi yöunta mutta sillehän hotelli ei voi mitään.

Plussat: it was very good Location evrythink near by the hotel and the food was good for breakfast.

Miinukset: The bed was not for two people it was to 2 single beds and the the elevator no barking 4 cars

Plussat: City centre location is very good, nice clean room. Staff were helpful and pleasant

Plussat: Amazing hotel and people. They do anything to accommodate you and go out of your way to make your Life there enjoyable. Even though the gym and jacuzzi were not in use, the other Eurostar’s hotel, Centrum had those facilities and I was able to use them. I have stayed here in the past and will definitely stay again in the future!

Miinukset: Everything was AMAZING.

Plussat: We actually were transferred to their sister hotel the Mediterranean Plaza which was located near the front as the Lucentum was too far in and uphill for us at our age now at no charge

Miinukset: We loved it but would have loved tea and coffee making facilities in the rom and it would have been better if there was power points next to the bed but this is being picky but would have made a big difference.

Plussat: When we checked in, the receptionist saw from my passport that it was my birthday and upgraded us to a junior suite!

Miinukset: Everything was perfect

Miinukset: Sauna ei toiminta kunnossa, joskin tarjosivat saunomismahdollisuutta toisissa ketjun hotelleissa.

Plussat: Big and very clean room with all the necessary utilities.

Miinukset: The location mybe is a bit uneasy. 45 -50 min walking to the centre. parking nearby the hotel is also difficult but you can always pay the extra fee for a private spot.

Plussat: We liked the location as it was away from the hustle of the city but so convenient to go by tram into the city. Good restaurant nearby.

Miinukset: There was no fridge in our room.

Plussat: From the outside you think it doesn’t look the nicest hotel but inside everything is modern, clean and eye catching. The rooms are spotless and cleaned everyday to a high standard. The staff are friendly and courteous so overall it is a good hotel.

Miinukset: Only complaints was lack of fridge in the room to store drinks plus we didn’t have a balcony which was a shame but we booked late so couldn’t complain.

Plussat: Rooms, swimming pool, tennis courts, AMAZING staff. I opted for the half board which was very convenient. Small gym.

Miinukset: Breakfast was nothing special for me, just the basics. No vegan milk :( From the room I could hear all the noises.

Plussat: Very pleasant pool, air conditioned rooms. Rooms at the ground level overlook the wall with some sewage smells so I'd look out for that. Overall very good experience.

Miinukset: Rooms on the 1st floor overlook a brick wall and there is a sewage smell sometimes.

Plussat: Aamiainen ok. Bussilla pääsi parhaiten ja halvalla keskustaan, kun sijainti hiukan sivussa,

Miinukset: Uima-altaan aukioloajat voisivat olla aamulla aikaisemmin (nyt 10:00) ja illalla myöhempään (nyt 19)

Plussat: From what is advertised I feel slightly disheartened due to the fact that the is smaller than the pictures and in spain to not have to fridge to store cold water when its 30 degree weather can be frustrating. However it's a clean room and ok for value.

Plussat: The rooms are fine and the food and drinks are also ok.The pool area is shared and can get busy/noisy better to take a 10 minute walk to a great nearby beach

Miinukset: The location

Plussat: Henkilökunta mukavaa ja haluavat auttaa apua kysyttäessä.

Miinukset: Joka aamu sama aamiainen. Huoneessa tunkkainen ilma.

Plussat: Happy with the whole experience

Plussat: The room was very good and spacious

Miinukset: Very strange hotel. Underneath block of flats. The pool was away from hotel and communal with flats.

Plussat: The hotel is situated in the middle of a larger residential area as it shares three floors within a large apartment complex. Access is a little complicated when you first approach the property, but they have done a good job with the signs to alert drivers to their whereabouts. Beware of the parking facilities, as the spaces offered by the hotel are a little complex to access and only a small hatchback car will be able to fit. There is no chance of park a large saloon car or 4x4 and the couple checking in before us had to give up the space as they were unable to fit their car. The pool is ok and my children were happy to use it, although it feels a bit like a municipal facility, rather than a private pool. On the plus side there is a lifeguard who also mans a well stocked pool bar. Contrary to what the pictures in the booking page might suggest, the beach right next to the hotel is rather underwhelming. You have to take a bit of a walk to access the Albufereta beach. It might not seem much, but when you factor in 35 degree heat and to young children it can feel like an impossible distance.

Miinukset: Our room was at the far end of the corridor and we could hear everyone getting access to the flats around us, as well as loud banging noises every time that the door closed.