Alicante hotellit lähellä Explanada de Espana

Plussat: Great location and very friendly staff!

Plussat: Hotelli sijaitsee todella huippu hyvällä paikalla. Tyylikäs, eleettömästi sisustettu hotelli. Hyvä auringonottoalue kattoterassilla. Samassa yhteydessä baari, mistä sai laadukasta syömistä ja juomista sopivalla hinnalla. Henkilökunnan taso vaihteli erittäin ammattitaitoisesta harjoittelijatasoon. Rauhallinen, tilava huone, missä oli oikein hyvät sängyt ja petivaatteet.

Miinukset: Aamupala oli samanlainen ja mielestäni melko tavanomainen joka aamu (4 yötä hotellissa). Katolla oleva uima-allas oli katoksen alla poreineen lähinnä kastautumista varten, ei erityisen sopiva uimiseen. Varausta tehdessäni luottokortilta oli veloitettu hotellimaksua vaikka varaus oli paikalla maksettava varaus. Hotelli ei aluksi edes löytänyt perimäänsä maksua. Asian selvittely vei paljon aikaa ja minkäälaista hyvitystä en tästä saanut. Kysyttäessä huoneeseen pitämiseen lisäaikaa vastauksena saatiin, että hotelli on täyteen varattu, mikä ei kuitenkaan pitänyt paikkaansa, koska huoneita olisi ollut varattavissa varausjärjestelmien kautta. Olisin arvostanut rehellistä vastausta. Varausta koskevan asian vuoksi jäi hiukan epäluotettava kuva.

Plussat: The location and roof top pool and views

Miinukset: Mix up with late checkout, I had email to say this was fine and there would be no charge but one of the staff was trying to say there would be a charge..... it took a little while to sort out!

Plussat: good

Miinukset: the cost

Plussat: Location was excellent. The facilities were also excellent. The reception staff were friendly and helpful.

Miinukset: The parking garage was very small and very hard to park your car. Wifi was not up to the standard of a 5 star hotel.

Plussat: Aamiainen runsas valikoimaltaan ja palvelu erittäin hyvä.

Miinukset: WC:n ovi jymähti auki. Ovien lukot mekaanisella lukolla.

Plussat: Great location Very good service Comfortable beds Clean beach towels every day

Miinukset: The insulation could have been better to avoid traffic noise in the rooms Breakfast should optimally have been included

Plussat: Very good breakfast. Big variety.

Plussat: I absolutely loved staying at Hospes Amérigo! The service was exceptional, the rooms are immaculate, the view is great and the location is ideal for sunseekers and city lovers. The rest was beautiful because the beds were soft. The facilities are good.

Miinukset: The rooms are not as sound proof as I would have liked, but that’s not too much of a bother as it added to the ambience. The air conditioning and cross trainer in the gym were a little difficult to use but the staff were so very helpful. It was absolutely no trouble to them to assist us in any way.

Plussat: Location perfect On the doorstep of the city centre and 5 minute walk to the beach Staff from reception to roof top bar were very helpful, polite and nothing too much bother for them

Miinukset: everything was good

Plussat: Great amenities, lovely friendly staff, great food.

Plussat: Friendly staff and central location

Miinukset: When you check in at a 5 star hotel, the least thing you expect is to have a clean and quiet experience. In both cases the hotel failed massively in providing us that, even though they charged room rates of 408E per night!! We had to move a total of 5 times (!), first due to very loud music from the night clubs in the streets. Thought when we read other stories about it before the stay that ”it can’t be that loud” But it much worse than we ever imagined!! We could as well put our bed in the nightclub because the rooms connected to the main streets have zero sound-proofing! During the weekends the noise stops att 5-6 a.m. After two night with no sleep the hotel moved us to a room with an outside ventilator that where vibrating so much that the glass doors in the room where shaking. We immediately then had to change to a smaller room over the night just to get some sleep. The last time we moved was because we found a big COCKROACH!! in the bathroom which ran out on the bathroom floor after hiding under the bathtube. We couldnt believe your eyes that in a 5 star hotel, this should be happening! Dont Google about cockroach but if you do, you will see how they can increase and get in your clothes and bags. And if you are not careful, they can come home with you in your bags and cause a lot of damages at your home!! After the cockroach incident I showed a picture of the big insect and the hotel agreed to change us, to our fifth room in total of seven days! In most of the moves we lost about 1-2 hours a day because we need to pack our stuff and wait for the new room to be prepared. The hotel staff was helping out as much as they could, providing Cava and dinner complimentary and repeatedly saying sorry for the inconvenience. However, I am sorry but this is not covering several days of none existing sleep and the cockroach incident.

Plussat: It is clean and tidy.

Miinukset: There was one day after coming back from the beach, the room service was delayed.

Plussat: I am a female travelling alone. I felt safe and the staff were absolutely lovely! I felt I was in good hands and they listened to me and helped me wherever possible. I am coming back to Alicante again in a couple of weeks and will book this hotel again. It was clean, the food was good, the bed was comfortable and the staff smiled! When they smile then they communicate in any language.

Plussat: Iso ja siisti huone, ilmastointi toimi hyvin

Miinukset: Aamiainen oli suppea 4 tähden hotelliaamiaiseksi, odotimme hieman enemmän.

Plussat: It was a very smart hotel.

Miinukset: No Tea making facilities in room. Having to wait for check in.

Plussat: Excellent staff-great room and location

Miinukset: Nothinh

Plussat: Location, breakfast and especially the stuff were really nice. Defo will stay again if I ever be in Alicante again. Isabel particularly was extra helpful.

Plussat: Aamiainen hyvä ja monipuolinen. Rauhallinen paikka nukkua. Helppo suunnistaa kaupungin eri osiin. Super market kadun toisella puolella.

Plussat: clean, polite and very professional staff

Plussat: The room was basic but was ok for our needs of travel.

Miinukset: One of the staff did not seem happy or helpful. She was not a smiley kind of person at all and was quite miserable.

Plussat: Walking distance from downtown, kind reception, extremely comfortable rooms

Miinukset: Everything was fine

Plussat: Every thing was good

Miinukset: Bathroom

Miinukset: Arrived on the 1st flight from the UK. Were informed we could not check in until 4pm. Went back to check in at 3pm. Again we were told we could not check in but appartently the people next to us received their key. The receptionist was not aware we could speak spanish and was rude to her colleague about us. When we told her we spoke spanish and understood she had just slagged us off we received our key. 4 times we had to return and get new keys from recption

Plussat: Smart reception. Nice staff

Miinukset: A bog standard business hotel - very corporate and bland.

Plussat: Everything, especially the location, close to seafront, town centre, and rail, bus and metro stations.

Miinukset: Nothing.

Plussat: Good location, nice foyer. A pleasant place to stay for a night out in Alicante. Helpful staff (we asked for a late checkout and there was no problem and no charge), also the concierge was happy to store our bags after we checked out while we got some lunch downtown.

Miinukset: I don't think this hotel would be classed as a 4* by Irish standards, perhaps a 3* rating? The room was small, but functional. Slight smell of damp, but we didn't spend much time in the room, so not a big issue.

Plussat: Nice stuff, nice hotel, good location!

Miinukset: Everything was perfect!

Plussat: Location excellent for train station,shopping, dining, bars etc. Staff very helpful. Nice rooms, very little noise at night. We enjoyed our stay.

Plussat: Ehkä keskeisellä paikalla

Plussat: The staff at the hotel and the hotel in general was absolutely excellent.

Miinukset: The breakfast and dinner are quite expensive and not particularly good for the price they charge.

Plussat: Modern Clean Hotel with Friendly staff

Plussat: The hotel was excellent. I cannot believe it has only a 3 star rating as by the looks and the service it was a high 4 star rating for my taste. The staff were really helpful and polite. This is from the reception staff to the room service / cleaning staff. Everyone was friendly. The hotel was extremely clean. Modern look and feel. Great location, not too far away from the beach front. Just excellent

Miinukset: The only thing I would suggest would be for the beds to be more fixed to the floor. The floors were lovely and shiny but slided a bit. So when there was movement in the bed, the bed moved too. Not a big problem, just a bit annoying.

Plussat: Very nice hotel and very centrally placed. Great value for money. Felt like a 4 star hotel

Miinukset: Twin beds issue wasn't made clear to us.

Plussat: Very clean, modern and spacious. Bathrooms excellent and breakfast very good

Miinukset: English translation on hotel literature, menus, etc very poor and misleading. My daughter, who is now studying in Alicante university for 6 months, could offer several suggestions on how to improve the english translation. The rooms should have a small kettle and cups so that guests can make a cup of tea or coffee early in the morning when they get up or late in the evening before they go to bed

Plussat: The staff and location where nice but the room lacked some items such as complementary water or even a coffea machine in the room . A desk with no pencils bathroom without any comb or any of the standard items found there

Miinukset: The staff and location where nice but the room lacked some items such as complementary water or even a coffea machine in the room . A desk with no pencils bathroom without any comb or any of the standard items found there

Plussat: Lovely hotel room

Miinukset: The pool was far to small! For the price of the stay

Plussat: We stayed in the Level, was really nice clean, the snacks throughout the day were lovely

Miinukset: Not enough sun beds

Miinukset: Not clean, not comfortable, no kettle

Plussat: Aamiainen ylitti odotukset!

Plussat: Location was great

Miinukset: Pool area was small

Plussat: Sijanti oli ihanteellinen jos haluaa olla keskellä kaikkea, julkiset kulkuneuvot lähti vierestä, upea ranta lähellä ja hyviä ravintoloita lukuisia. Myös monipuolinen ostoskeskus lähellä (plaza mar 2) suosittelen. Vilinää oli paljon joka puolella. Hotellin siisteystaso oli hyvä, huoneet ja kylpyhuone siivottiin päivittäin, allaspyyhkeet sai vaihtaa tarpeen mukaan ja ne sai viedä myös rannalle.

Miinukset: Aamiainen hyvä, mutta enemmän olisin kaivannut tuoretta kasvis/vihannes vaihtoehtoja. Hotellin allasbaari kallis, yksi jäätelö 4 e. Onneksi kaupat olivat lähellä. Sänky sattui meille huono, kovat metallit painoivat selkään.

Plussat: Location and The Level

Miinukset: Air con in bedroom didn’t work

Plussat: Nice and clean hotel.

Miinukset: Way too crowded pool area and very small pool for a hotel with more than 450 guests. Impossible to get a sun bed for the family or even for one person. Guests reserving sun beds before breakfast although it was not allowed.

Plussat: Great hotel, good location friendly staff. Stayed on the level, good breakfast, overlooking beach

Plussat: The staff were so helpful and friendly. The location was perfect and everything was very comfortable

Miinukset: There is limited space around the swimming pool

Plussat: Location close to sea enjoyed stay for 1 night would stay longer

Plussat: Siisti, palvelu pelasi moitteettomasti, ilmainen minigolf ja pingis, siisti allasalue, runsas aamiainen, imastointi, sijainti

Miinukset: Uima-altaalla olisi voinut olla enemmän aurinkovarjoja

Plussat: Aamianen erinomainen. Hyvät sängyt.

Miinukset: Vanha, pieni telvisio. Hotellin uima-allas alueella ei tarpeeksi paikkoja ( ainakaan heinäkuussa).

Plussat: Hyvä aamupala ja hyvät sängyt ja muutoinkin kiva hotelli

Miinukset: Allas olisi voinut olla isompi

Plussat: Location

Miinukset: Night staff very rude no complimentary room why you leave the hotel if you have a evening flight also shower by the pool cold Only place you could get change into clothing.

Plussat: Location and service

Plussat: Location is excellent , coffee was awesome , breakfast croissants were superb , beds were comfy , staff was lovely , everything was great. A great hotel to stay in Alicante . Also easy to reach by car and/or bus. 20’ from the airport as well

Miinukset: Nothing

Plussat: Location was good for us. Near to tram stop. About 15 minute walk to both beach or old town. Room comfortable.

Miinukset: Could hear noise from adjoining room.

Plussat: It was extremely clean

Miinukset: There was nothing i didn’t like about the propriety

Plussat: On a highly positive note, the staff were very helpful, hospitable and efficient and the hotel is clearly very well run. Moreover, our room was clean, comfortable and quiet, though perhaps would benefit from minor refurbishment. It should also be noted that the Maya is ideally situated, a 15 minute walk from Alicante's centre in a quiet residential area of the town, served by a highly convenient metro link. Food was generally good. Overall, the Maya offers good value for money and is a comfortable and agreeable option in an excellent location on the periphery of Alicante's beautiful city centre.

Miinukset: Certain parts of the hotel complex, specifically the pool bar area, mini-golf and solarium are in need of refurbishment and renovation. Whilst we used these facilities sparingly during our visit as we chose to focus our activities outside the hotel, extended reliance on, what at peak times appeared cramped and overcapacity amenities, could prove problematic, especially for families with children. Breakfast options were varied and plentiful, if a little mediocre. Disappointingly, the fruit juices appeared to be made from overly saccharine concentrate but the coffee was very good. The addition of cooked vegetarian options at breakfast should be a priority.

Plussat: Close to attractions.

Miinukset: Very noisy in room until midnight!

Plussat: Good location

Miinukset: The worst bed I have ever slept on, very poor value for money. We hardly slept at all the bed was so uncomfortable and the gentlemen at reception was rude.

Plussat: Lovely and clean all the staff were lovely

Miinukset: Not enough umbrellas around the terrace , quite far from town if you are old